5/5
TrustpilotVery helpful staff
I have had a unit in Bicester for a while and any time i have had any queries, Leanne and Helen both offered exceptional service, they are always friendly and keen to help me.
Trusted Agent profile · Brentwood
Cinch Self Storage Brentwood reviews
★★★★★
1,887 reviews across 2 platforms
Unit C Hubert Road, Hubert Road, Brentwood, CM14 4JE
Part of Cinch Self Storage, see every office.
Cinch Self Storage's office in Brentwood, at Unit C Hubert Road, is rated 4.9 out of 5 across 1,887 reviews on two platforms, including 250 Google reviews rated 4.9.
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Reviews
Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotHighly recommend Cinch.
We have had two storage units at Cinch Leighton Buzzard for a few months and I honestly can’t fault Jason who we dealt with throughout. He was very professional and helpful to us, nothing was too much trouble and he made what has been a very complicated and difficult time very easy. Thank you Jason, I really appreciate your help. I highly recommend Cinch Storage.
5/5
TrustpilotCinch Storage Brighton - Great staff!
Both Stuart & Jack offered outstanding service at the Cinch Storage development in Brighton. Although I only had a 3 month contract with them before moving, they really were helpful. 100% recommend them and Cinch!
Agent replied · 24 February 2026
Thank you so much for the amazing review! We're thrilled to hear you had such a positive experience with Cinch. If you ever need anything at all, the team is always just a phone call away.
5/5
TrustpilotCinch Chippenham Excellent
We needed a storage unit in Chippenham at very short notice and Paul couldn't have been more helpful. The process was quick and straightforward, and a very positive experience. When we arrived to drop off, Andrew was there. Again, he was amazingly welcoming and helpful, offering coffee, water and help with carrying items if we needed it. I would definitely recommend this company, especially the Chippenham branch.
5/5
Trustpilot10/10
I was skeptical to use this at first but Jake was a great help, explaining everything and hiw secure and safe my belongings are. The facilities are very clean and large enough to move and accommodate what i need. I recommend.
Agent replied · 10 June 2024
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
5/5
GoogleCinch Storage, Brentwood... Maddy & John at Brentwood are fantastic. Maddy personalised our quote and showed us the unit to make sure it met our needs. She was on hand on our first day of rental to show us. The storage locker was very clean and we felt confident our items are being stored securely. Highly recommended & keep up the good work!
5/5
TrustpilotFantastic service
Fantastic service. From the moment I first rang Cinch, Sally was really helpful, advising me on the correct size storage unit and costs etc.When I came to move my belongings in she went above and beyond to make it happen as they were having their floors painted and without her help I wouldn't have been able to move my stuff. I would definitely recommend Cinch.. Competitive prices too 🤗
Agent replied · 10 June 2024
Hi Murray,Thank you for taking the time to leave us such a great 5* review.We do try to be as helpful as we can and make storage as hassle free as possible.Your feed back is much appreciated.Best wishesCinch Storage
5/5
TrustpilotMaddie in Bedford was polite
Maddie in Bedford was polite, smiley and helpful. I would happily recommend Cinch self storage to friends and family :)
5/5
TrustpilotHard to beat - great service
I've been a customer for years at Leighton Buzzard, both using self-storage and their office space. I literally can't fault their service. Great facilities, easily accessible at any time, and managed brilliantly by Jason and the team. Reasonably priced too - highly recommended.
Agent replied · 10 June 2024
Hi Jay,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GooglePolite, friendly, helpful staff, big thank you to Maddie and Mark at Brentwood clinch storage for your help today 🙏 …
5/5
TrustpilotRecommend
Easy , friendly , good quality and flexible and everything you would need in a storage facility . Excellent friendly staff
Agent replied · 7 June 2026
Thanks for the 5 stars! We’re delighted we could help and really appreciate you taking the time to leave us a review.
5/5
TrustpilotGreat service easy access
Agent replied · 24 September 2026
Thank you so much for the fantastic 5-star review!
5/5
TrustpilotGreat storage at a good price
I booked my storage but at short notice had to change the day as couldn’t move my belongings for another 10 days. Mark was very accommodating and kept the storage space reserved for me. Very helpful and professional, and the price is good as well. I would not hesitate to recommend Cinch storage. Thanks for a great service.
5/5
TrustpilotFirst Stage.
Staff extremely helpful over the phone assisting in determining appropriate storage unit sizes and providing quotations for units likely to be suitable. At the facility itself Fatima was extremely pleasant and helpful showing my wife and I around the storage units and completing the requisite paperwork for us to hire a unit.
Agent replied · 10 June 2024
Hi Peter, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotExcellent service.
From start to finish Phil was brilliant and very helpful. He was there to help with any questions we had from initial query right to we moved In. The service we received on the day we moved our stuff to storage was brilliant.
Agent replied · 10 June 2024
Hi Katrina,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotI’ve been with Cinch for since Enfield…
I’ve been with Cinch for since Enfield Branch open and haven’t had any issues till than, The staff, especially Jaymee she is always really helpful and super friendly service, The facility is always kept nice and clean,
Agent replied · 10 June 2024
We're grateful for your 5-star rating and for taking the time to recognize our efforts. It's great to hear that our storage services made a positive difference for you. Thank you for choosing us!
5/5
TrustpilotEnd to end faultless experience
The team from start to finish were amazing. The people on the phone, thru to my visit at the storage facility.
Agent replied · 7 June 2026
Thanks so much for your support! We’re delighted to know you were happy with the service you received.
5/5
TrustpilotBreath of Fresh Air
I’ve been with Cinch Storage in Brentwood since June 2023 and I’ve received a great service. The management have been very accommodating.
Agent replied · 7 June 2026
What wonderful feedback, thank you! We're so pleased to know that our service met your expectations
5/5
TrustpilotCinch offers a very personal service
Cinch offers a very personal service, at the outset we asked for a bigger unit and Cinch reviewed that and suggested a smaller one which was refreshing 😁great value, super introductory offer and easy access. I would highly recommend using Cinch for your storage facilities - thank you Cingh for looking after my possessions whilst I waited for a completion date 🙏
5/5
TrustpilotHuge thanks to Daniel and the Brentwood…
Huge thanks to Daniel and the Brentwood team for an extremely easy ‘moving in’ day. Nothing was too much trouble and we even had a lovely cuppa to kick off the process!! Very well maintained, secure and brilliantly located storage facility, just outside of the town centre. No hesitation in recommending. Thanks so much once again for all your help!!
5/5
TrustpilotHelpful and easy to deal with
We needed some storage to create space at home. We called in and met Mark who went through everything with us and provided us with a competitive quote. Mark was great to deal with and the whole process was very smooth.
Agent replied · 10 June 2024
Hi Steve,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleThe whole set up of my unit was really smooth and easy, Owen was really efficient. Joanna and Owen are very friendly, helpful and accomodating. They really go out of their way to make sure the customers are happy. Highly recommend this place to anyone needing storage.
Agent replied · 11 June 2024
Hi Daniel, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotGoing the extra mile
I used the Brentwood, Essex facility which was managed by great staff. They provided excellent customer service and were professional, helpful, patient and a good laugh! They went the extra mile when I couldn’t remember my padlock code by getting out the bolt cutters ; no fuss, just got on with solving the problem. Would highly recommend Cinch to anyone. Well done all.
5/5
GoogleI came from having storage in Enfield Andriana has given very good service I trust my belongins are safe. Facility is clean and well maintained.Brentwood staff have been very friendly I met the other team and they are very welcoming. 100% recommend Cinch storage good price good place
Agent replied · 11 June 2024
Hi Serkan, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
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Tell us what you need and we'll put you in touch. Cinch Self Storage hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentwood.
