Trusted Agent profile Β· Brentwood

Beresfords at Brentwood reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,082 reviews across 2 platforms

77 - 79 High Street, Brentwood, CM14 4RR

Beresfords's office in Brentwood, at 77 - 79 High Street, is rated 4.7 out of 5 across 1,082 reviews on two platforms, including 348 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards Beresfords won in 2026.

Google logo

4.8 / 5

348

Reviews on Google

This office

Trustpilot logo

734

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brentwood office, from every platform, shown as written. First names only.

5/5

Trustpilot

Professional and trustworthy …

Beresfords have managed my property since 2015 I have always had courteous, efficient service I can trust .

Christine Β· 25 February 2023

Agent replied Β· 6 July 2023

Hi Christine,Thank you for your recent review. Its great that we have been working for you since 2015 and I am pleased that you have been consistently satisfied with the service you have received from our lettings team. We all very much appreciate the business that you continue to provide to us.Steven BondManaging Director - Residential Lettings

5/5

Google

Great service fron Hannah Grant

Christine Β· 30 January 2024

Agent replied Β· 27 August 2024

Hi Christine, Thank you for taking the time to post your review. I know the lettings team in Brentwood, and Hannah in particular will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

5/5

Trustpilot

Was able to get our appartment very…

Was able to get our appartment very quickly

Akhil Β· 22 November 2023

Agent replied Β· 31 December 2023

Hi Akhil,Many thanks for providing us with your feedback. I was pleased that our local lettings department were able to source a suitable apartment for you swiftly. We hope that you enjoy your time living at the property.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Beresfords

Brilliant service from Karen, Hannah and the Lettings team at Beresfords in Upminster. Super efficient, friendly and always on hand to answer any questions.

GB Β· 22 June 2022

Agent replied Β· 6 July 2023

Hi GBThanks for leaving your review. I am pleased to read that you have been happy with the service provided to you by Karen and our lettings team in Upminster. They will all be very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Nice to se a professional service on…

Nice to se a professional service on time and very polite Allways a breeze and welcome anytime πŸ‘

Dean Β· 7 February 2023

Agent replied Β· 6 July 2023

Hi DeanWe all very much appreciate your positive feedback and 5-star rating.Steven BondManaging Director - Residential Lettings

1/5

Trustpilot

So much for reviews

We will never have any further business with this company. Over the years we have had a very good experience with them but our recent experience selling a property in Romford it has been very poor maybe it’s just this branch but never again. The reviews on their web site by another company seem unbelievably good, so much for reviews !

David Β· 17 September 2021

5/5

Trustpilot

Lovely Lady

Hi I had my inspection on my flat yesterday and a lovely lady Corrine Cullen done the inspection .. very profession and polite

Theresa Β· 14 July 2022

Agent replied Β· 6 July 2023

Hi TheresaThanks for your feedback following your recent inspection. I am glad that you found the approach of Corrine Cullen, our Inventory Clerk both professional and polite. I know that Corrine will personally be very grateful for your kind words. On behalf of everyone at Beresfords, many thanks for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Good communication

Good communication, Efficient in what they do.

Olawunmi Β· 29 November 2023

Agent replied Β· 31 December 2023

Hi Olawunmi,Thanks for your feedback and I was pleased to read that the communication delivered by our lettings team during your dealing with us was good and their approach efficient.Steven BondManaging Director - Residential Lettings

5/5

Google

We recently sold our house with Beresfords. The selling process was simple and the team kept us informed throughout. Would definitely recommend if you want a professional hassle free service.PositiveResponsiveness, Quality, Professionalism, Value

Alice Β· 28 August 2020

Agent replied Β· 28 May 2023

Hi Amy, Many thanks for the 5 star award and positive comments for the team at our Brentwood office. With many years of experience, the team are committed to delivering the best possible customer, from the first point of contact through to exchange and completion, keeping you updated throughout the transaction. Thank you for the recommendation. Alison Horsley, Customer Services Manager.

5/5

Trustpilot

Was attended to by Hannah Grant whilst…

Was attended to by Hannah Grant whilst re letting my property. Very responsive, efficient and helpful throughout the whole process. Thank you!

Djr Β· 31 July 2022

Agent replied Β· 6 July 2023

Hi DJRThanks for your feedback. I was pleased to read that Hannah was responsive, efficient and helpful throughout the entire rental process. I know she will be very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Recommend Great Service

Excellent service in renting out a property from Cameron & Lizzie, both very helpful and informative every step of the way. Recommend.

J Β· 26 July 2022

Agent replied Β· 30 July 2023

Hi J MarlesI was pleased to read your positive comments regarding the service extended to you recently by our lettings team in Upminster. We all are very grateful for your kind words and it is great that you would recommend us to others.Steven BondManaging Director - Residential Lettings

5/5

Google

Very professional and extremely helpful

Henry Β· 11 December 2023

Agent replied Β· 10 December 2024

Hi Quincy, Many thanks for the 5 star award and kind comments for the team at our Brentwood office. The team work really hard to provide the best possible customer care and will appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

From beginning to end the service that…

From beginning to end the service that I got from Lizzie it was amazing and very helpful, briliant team, Many thanks

Raluca Β· 21 July 2022

Agent replied Β· 6 July 2023

Hi RalucaMany thanks for taking the time to provide us with your positive feedback regarding Lizzie and the rest of our lettings team. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Excellent service. Polite chap

Excellent service. Respectful and polite at all times. Give the man a raise for goodness sake.

Josh Β· 28 January 2023

Agent replied Β· 6 July 2023

Hi JoshMany thanks for the positive feedback. I am pleased that you were impressed with the service provided by our local lettings team.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Checkout Review

A checkout was recently completed on my rental property, and i am very pleased with the work and report Melissa McGaughin produced.Many thanks

Robert Β· 11 April 2022

Agent replied Β· 6 July 2023

Hi RobertThanks for your recent review. I am glad you were happy with the approach of our inventory clerk Melissa, along with the quality and content of her subsequent report. I know Melissa will be very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Good service throughout my letting

Good service throughout my letting, always nice to see Sarah for midterms. Sarah have a professional service and I received my deposit back quickly.

Leanne Β· 29 January 2022

Agent replied Β· 30 September 2023

Hi Leanne,I am very grateful that you found time to post your recent review. It was great to read that you have been happy with the service provided by our local lettings team, and that following your departure from the property you received your deposit back quickly. I know that the entire team will be very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Very professional

Generally I have had no problems with this company.

Andy Β· 11 August 2023

Agent replied Β· 27 August 2023

Hi Andy,I just wanted to respond personally to thank you for the positive feedback and 5-star rating.Steven Bond - Managing DirectorResidential Lettings

5/5

Trustpilot

Sarah Hills has given amazing customer…

Sarah Hills has given amazing customer service, an asset to the company

Rebecca Β· 5 May 2023

Agent replied Β· 6 July 2023

Hi Rebecca,We appreciate your feedback and I was pleased to read your positive comments, having recently dealt with Sarah. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

5/5

Google

Very professional and extremely helpful

Quincy Β· 27 October 2023

Agent replied Β· 26 November 2023

Hi Quincy, Many thanks for the 5 star award and kind comments for the team at our Brentwood office. The team work really hard to provide the best possible customer care and will appreciate you sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Trustpilot

Great

The team are very friendly and professional, very fast response time.

Alice Β· 17 May 2023

Agent replied Β· 6 July 2023

Hi Alice,So pleased that you found our lettings team friendly, professional and efficient. Its great that you have provided them with a 5-star rating which is much appreciated.Steven BondManaging Director - Residential Lettings

5/5

Trustpilot

Great staff very friendly and have…

Great staff very friendly and have helped in every way possible

Billy Β· 16 May 2023

Agent replied Β· 30 September 2023

Hi Billy,Thanks for taking time out to post your review. I was pleased to read that you have found the approach of our staff friendly and that they assisted you effectively throughout the entire process. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings

5/5

Google

Pleasure to deal with all the staff

Colin Β· 1 September 2023

Agent replied Β· 1 October 2023

Hi Colin, Many thanks for the 5 star award for the team at our Brentwood office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

4/5

Trustpilot

Very Professional

Very Professional, all round.

Tony Β· 13 November 2023

Agent replied Β· 31 December 2023

Hi TonyMany thanks for taking time out to post your review. I am pleased that during your dealings with our teams you found their approach professional.Steven BondManaging Director - Residential Lettings

5/5

Google

Fantastic! And quick to sort out a query of mine!

Osama Β· 6 June 2023

Agent replied Β· 6 July 2023

Hi Osama, Many thanks for the 5 star award and positive comments for our Brentwood team! It is pleasing to hear you were impressed with the level of service received as the team work really hard to provide the best possible customer care. We look forward to to assisting you again in the future. Alison horsley, Customer Service Manager

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Questions about Beresfords at Brentwood

Has Beresfords at won any awards?

Yes. Beresfords at Brentwood won Gold in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Beresfords at Brentwood hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentwood.

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