Every review we hold for the Brentwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDomani was super helpful and responsive throughout the process of us buying our first home. It made such a difference to have an estate agent who you felt you could rely on to help push the sale forward. Would definitely recommend Domani to anyone looking to sell or buy :)
Charlotte · 14 May 2023
Agent replied · 28 May 2023
Hi Charlotte,
Many thanks for the great review for Domani who is based at our office in Brentwood. You will have been in very safe hands as Domani is focused on providing the best possible customer care, from the first point of contact through to exchange and completion. She will keep all parties regularly updated throughout the transaction, guiding and supporting every step of the way. Your 5 star award and recommendation are much appreciated and we wish you many happy years in your new home.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
TrustpilotBeresfirds has been simply superb and professional
Beresfirds has really helped us in acquiring this property. The staff is so professional and dedicated. Had good experience with Dominique who has been there since the start till the end. Holly is really helpful and made our journey smooth throughout. Thank you team and we recommend Beresfords to everyone.
Raj · 12 May 2023
Agent replied · 6 July 2023
Hi Raj,So pleased that our lettings team in Colchester ensured everything went through for you without issue and it is great to hear that you found their approach very professional. We all really appreciate your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotProfessional and caring service from…
Professional and caring service from everyone at beresford
Cecilia · 30 July 2026
Agent replied · 25 September 2026
Hi Cecilia
We very much appreciate your kind words and 5-star rating and hope we can assist you further in the future.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotVery helpful staff in particular Ella…
Very helpful staff in particular Ella Gibbins and Phillipa Doe have helped me and my partner move and rent easily. Great experience with Beresfords and friendly faces all around :)
Chloe-Mae · 27 July 2024
Agent replied · 24 August 2024
Hi Chloe-MaeThanks for taking the time to provide us with your feedback following your recent dealings with our lettings department in Colchester. I am pleased that you had a very positive experience and that you found the application process both easy and smooth.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotBeresfords Property Visit
We had a property visit recently from Beresfords which was a smooth and seamless process. Hannah was thorough, friendly and was so helpful. Thank you!
Niromila · 16 October 2024
Agent replied · 29 October 2024
Hi NiromilaThanks for taking time out to provide your feedback. I am pleased that you had a productive visit from Hannah recently and that she was both thorough and friendly. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotThey made my first letting easy…
They made my first letting easy and the staff that attended to me was so helpful and made it easy for me. particularly the staff called Tom was so kind, friendly and also ready to help.
Temmy · 4 April 2024
Agent replied · 24 August 2024
Hi TemmyMany thanks for taking the time to post your review. I am pleased that you have found your first experience of renting a property to be a positive one and that our lettings staff were friendly and helpful. I know Tom in particular will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotBeresfords have always handled my…
Beresfords have always handled my rental property professionally and has have always found dealing my with James a pleasure, he pays attention to detail, is polite and professional and is a real asset to Beresfords. Thankyou James for all of the your help and support
Miss · 20 September 2025
Agent replied · 26 September 2025
Thank you for posting your recent review. I was pleased to read that you have been happy with the service you receive regarding your rental property, and that you have found James in particular to be helpful, professional and supportive throughout. I know he will be very grateful for your kind words, as we all are for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotAmazing reps. Been with them since years and never let down
Exceptional Service from Lauren and the Team.
Ak · 29 July 2026
Agent replied · 25 September 2026
Thank you for providing us with your detailed review. It was great to read that having worked with us for so many years now, you continue to be consistently happy with the service you receive from Lauren and her team, who have always been on hand to answer your queries in a quick and efficient manner. We all very much appreciate your kind words and hope to continue working with you long into the future.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleGood comprehensive fully managed service
Kanishk · 11 August 2026
Agent replied · 11 October 2026
Hi Kanishk,
Thank you for providing us with your feedback. I am pleased that you have been happy with the fully managed service we provide to you and thank you for your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotAbby really helped
Abby really helped me to ensure that as a landlord I had all documents in order, should I need to make a rent protection claim.Thank you Abby
Kevin · 28 August 2024
Agent replied · 29 October 2024
Hi KevinThanks for taking time out to provide us with your feedback. I am pleased that Abby assisted you with all the documentation that was required. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotTom has been very professional during…
Tom has been very professional during the process of me renting a property. Very polite and helpful, he went through all details thoroughly and efficiently, I never have trouble getting through to him and he has continued to keep me posted with any updates.Thank you Tom
Am · 20 July 2023
Agent replied · 27 August 2023
Hi AmWe appreciate you taking time out to provide your feedback, having dealt recently with our lettings department in Chelmsford. I am so pleased that you found Tom helpful and professional throughout the process. We all very much appreciate your kind words and 5-star rating.Steven Bond - Managing DirectorResidential Lettings
★★★★★ 5/5
TrustpilotI have had a fantastic experience with…
I have had a fantastic experience with Beresfords as my property management agency for the past six years. Their team has consistently demonstrated professionalism and integrity, and I wouldn’t trust any other estate agents to represent me. They are prompt in their responses and meticulous in their checks. Recently, I’ve been working with Paul Tuck, who has made my experience as a landlord incredibly easy and stress-free. I highly recommend Beresfords!.
Aimee · 26 October 2024
Agent replied · 26 December 2024
Hi AimeeThanks so much for finding a few minutes to provide us with your feedback. It's great that you have been dealing with us for the last 6 years and feel that our team have consistently met your expectations. We very much appreciate the business that you have and continue to provide us, and it's great that you would not hesitate in recommending us to others.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat Experience Renting with Beresfords!
Right from the initial phone call, our experience with Beresfords was pretty seamless. Thomas E was really knowledgeable about local offerings that might suit our needs, to the extent we are now renting a place he suggested that we hadn’t initially inquired about. I found that Beresfords were very easy to get hold of when I had a question (of which I had many!) and were really helpful throughout the whole process. It was also nice to have someone consistent to contact in the office who we had met and helped us until the end. If we were to rent/buy in the future we would definitely consider Beresfords.
Emily · 25 May 2024
Agent replied · 24 August 2024
Hi EmilyThank you so much for taking time out to provide us with your feedback. I am pleased that you were impressed with the approach of our staff from beginning to end and that they were able to answer all of your queries. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat communication and help throughout…
Great communication and help throughout the process
Customer · 25 July 2026
Agent replied · 25 September 2026
Thank you for providing us with your recent feedback. I am pleased that you have been happy with the service you have received and have felt you have been kept well informed throughout. We all very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotVery pleased with the levels of service…
Very pleased with the levels of service from Adam and his team and find they’re always polite, professional and always keep you updated. On this occasion I’m very happy with the with how quickly they have responded.
Alun · 11 February 2024
Agent replied · 24 August 2024
Hi AlunThanks for taking time out to provide us with your positive feedback following your recent dealings with our lettings department in Brentwood. I am so pleased that you found members of the team polite, professional and efficient. I am pleased that we were able to assist you effectively on this occasion and I know the local team will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleI have dealt with Ryan on a number of occasions and he is very professional and friendly. I really appreciate that he listens to my concerns and takes into account especially when taking photos of the propertly, making potentially stressful agent visits as comfortable as possible. Thanks Ryan!
Wakako · 28 April 2023
Agent replied · 28 May 2023
Hi Wakako,
Many thanks for your positive feedback on your recent dealings with Ryan in our lettings department at Brentwood. It was great to read your comment and I am pleased that you found Ryan's approach friendly, considerate and professional.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotOver 7 years renting with Beresford and…
Over 7 years renting with Beresford and it has been so far a great experience.All their staff are very friendly and helpful, special thanks to Lauren at the Upminster branch for her support and great communication.
Cris · 19 February 2024
Agent replied · 24 August 2024
Hi Cris,We really appreciate you taking the time to provide us with your positive feedback. It's great that your experience of working with us over the last 7 years has been good and that our staff have assisted you effectively, as and when required.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat rental agents
I recently used Beresfords to find a tenant for my rental property and I rate them really highly. They are always very responsive, thorough and offer great advice. After this great experience I won't hesitate to use them again thanks to Paul and his team in Billericay.
Carole · 22 May 2023
Agent replied · 6 July 2023
Hi Carole,Thank you so much for providing us with your feedback. I was pleased to read that you were satisfied with the service provided to you by our lettings team in Billericay and that you would not hesitate to use them again. We are all very grateful for your kind words.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotEasy communication
Received an informative email related to my tenancy agreement. Lauren was easy to communicate with and had fast responses.
Ngozi · 9 December 2024
Agent replied · 26 December 2024
Hi NgoziWe appreciate you finding some time to provide us with your feedback. I am pleased that the renewal of your tenancy has progressed smoothly and that Lauren communicated with you both swiftly and efficiently.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotOutstanding
As a long term landlord (10+ years) with Beresfords Billericay, my experience with this particular team has been exceptional. Everyone is highly professional, helpful, approachable and knowledgeable. Excellent advice is given when needed and all queries are dealt with efficiently at all times. Particular praise goes to Alice and Lynn who are both outstanding and a pleasure to deal with. Along with the excellent Manager Paul, this team provide an outstanding service. Thank you everyone.
Deborah · 5 August 2024
Agent replied · 24 August 2024
Hi DeborahI really appreciate you finding some time to post your feedback. Firstly, can I take this opportunity to thank you for all the business that you have and continue to provide to us, which is very much appreciated. I was pleased to read that our lettings team in Billericay have provided a consistently professional service to you over so many years and that when queries arise, you are provided with sound and reliable advice. I know the entire team will be very grateful for your kind words as am I, and I hope that we can continue to meet your expectations in the years ahead.Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
TrustpilotGreat experience
Myself and my fiancée have had a great experience with Beresfords. We would like to thank the whole team for assisting us in finding our home . We really appreciate all your efforts and dedication in helping us out to settle down in our new home. We want to extend our appreciation to Debby , Jack, Joe ,Christine and the whole team.We wish you all the best. From Yogesh and Veroshka.
YOGESH · 9 October 2024
Agent replied · 29 October 2024
Hi YogeshThank you so much for posting your positive review. It's great that our lettings team in Braintree have been able to find you a suitable property and we hope you will be very happy in your new home. Steven BondManaging Director - Residential Lettings
★★★★★ 5/5
GoogleThey are a really good agency who have helped us alot through the process and have great communication skills
Muhammed · 22 April 2026
Agent replied · 11 October 2026
Hi Muhammed
Thank you for posting your recent review. We very much appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
TrustpilotThank you for all the hard work
I would say that Beresfords are may be the best agency! It is so easy to work with them, communication is always quick and good, ther respond straightaway and are always ready to help. Lauren Mobsby is amazing, she is always there to help! Thank you for the hard work!
Alex · 21 December 2024
★★★★★ 5/5
TrustpilotLauren has been very helpful with the…
Lauren has been very helpful with the renewal matters for my property. She is very responsive and provides clear answers to my questions.
Freya · 7 October 2024
Agent replied · 29 October 2024
Hi FreyaThanks so much for posting your review. It's great to read that Lauren has been able to make your renewal process a positive one and that she has been quick to respond to any queries you have had. I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
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