Trusted Agent profile Β· Brentford
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1,235 reviews across 3 platforms
192 High Street, Brentford, TW8 8LB
Part of JOHNSCO, see every office.
JOHNSCO's office in Brentford, at 192 High Street, is rated 4.8 out of 5 across 1,235 reviews on three platforms, including 178 Google reviews rated 4.8.
178
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,056
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentford.
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
5/5
TrustpilotLara Robson always responds quickly andβ¦
Lara Robson always responds quickly and help us a lot. Thanks for her great work.
Hi Yuming,Thank you for your feedback. We're delighted to hear that Lara Robson has been responsive and helpful. We appreciate your recognition of her great work and are proud to have her on our team. Thank you for sharing your positive experience!
5/5
TrustpilotGreat experience
Great team!Katy from the renewal team worked out the renewal plan with a quick turnaround!
Hi Shawn,Thank you for your feedback! We're pleased to hear that Katy was able to efficiently arrange a renewal plan that worked for you. We will be sure to pass your positive feedback along to her.
5/5
TrustpilotQuick action by Gytis and Candiceβ¦
Quick action by Gytis and Candice helped us to secure our prefer flat immediately!
Hi Billy,Thank you for taking the time to leave us this 5* rating. We are pleased to hear Gytis and Candice were able to speedily help you secure your desired apartment.
5/5
TrustpilotPerfect service
Perfect service, my manager Toyin Adeyele took care of my needs promptly after check-in.We're in good hands.
Thank you for your kind words! We're delighted that you had a perfect experience with us and that Toyin took such good care of you. Rest assured, you're in good hands with us. If you ever need anything else, feel free to reach out. We're here to help!
5/5
TrustpilotJoynal Rahat Is our property managerβ¦
Joynal Rahat Is our property manager and has been very responsive and efficient in helping us whenever we have needed it.
Thank you so much for leaving such a brilliant review. Weβll be sure to pass on your kind words to Joynal Rahat
5/5
TrustpilotThank you, Spyros
Spyros provides a very helpful service and support in the management of my property. Good to work with him. ππ
Hi Charles,Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Spyros.
5/5
TrustpilotHelpful management services
Helpful management services. Rachael, Iva have been dealing with the challenging situations. Reconmmended
Thank you for your recommendation. Our team will be pleased to hear they have been able to support you through challenging situations, and resolve your issues. If you need any help in the future, don't hesitate to reach out.
5/5
TrustpilotSeamless Service
Great service from start to finish. Very good communication from Vanessa Uljarevic and Marwa Fakih - would highly recommend.
Hi Tilly,Thank you for this 5* review. We're pleased to hear you had a great experience with us, and we'll be sure to pass your kind words along to Marwa and Vanessa.
5/5
TrustpilotGood work by Marwa Fakih and Anthony Otigbah
Very good, detailed and swift follow up by both Marwa and Anthony in renting out my apartment.
Hi Edwin,We're pleased to hear Marwa and Anthony impressed you with their detailed and swift service. Thank you for trusting us with your property.
5/5
TrustpilotLeah and Britney have been superβ¦
Leah and Britney have been super efficient and to the point. Many thanks for being so amazing ππ
Hi Ilias,Thank you for sharing this feedback with us. We are pleased the team were able to provide you with a 5* service.
5/5
TrustpilotEasy communication with Candice andβ¦
Easy communication with Candice and Amber and LaurenPolite , respectful Place has always been rented
Thank you for taking the time to leave this feedback. It's great to hear that our team have made your experience with us an enjoyable one, and that they have been able to consistently ensure your property is let. We wish you all the best.
5/5
TrustpilotSpeedy help with issues in the buildingβ¦
Speedy help with issues in the building by agents and facilities manager - Bryony.
Hi Emeka,We are pleased to hear Bryony had your maintenance issues resolved in no time! We'll be sure to pass this positive feedback along to her.
5/5
TrustpilotBritney and Leigh put their fullβ¦
Britney and Leigh put their full efforts into supporting my daughter, helping her breakthrough all questions and conditions. Excellence job to them.
5/5
TrustpilotWorking with the team has been great
Working with the team has been great. Jenni Kong and Bethel Gamma have st things up very well and so far so good
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotGreat agency
The agents are extremely friendly, helpful and efficient, the team is resourceful and nailed the tenancy in no time. Great thank you to Amy, James and Andrew!!
1/5
TrustpilotAwful estate agents who's training mustβ¦
Awful estate agents who's training must consist of lying as much as they can!
Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
Trustpilotszxxzs
I got a quick reply email
Thank you for your feedback. Weβre glad to hear that our prompt communication and support met your expectations. If you need anything else, weβre always here to help!
5/5
TrustpilotSavannah Ranaud from Brentford teamβ¦
Savannah Ranaud from Brentford team helped me through out the process of getting my flat.
Hi Asma,Thank you for your 5* rating. We will be sure to pass your appreciation along to Savannah. We wish you all the best in your new home.
5/5
TrustpilotAmazing experience with Olivia Thomas
Amazing experience with Olivia Thomas! So helpful throughout the entire process with her and guiding me through things with my tenancy. Thank you :)
Thank you so much for leaving such a brilliant review. Weβll be sure to pass on your kind words to Olivia.
5/5
GoogleOur Experience of Finding the Right home, was well taken care by Sania Manocha. Her approach is Professional and she made sure the entire process was smooth and answered all our queries on time. She is the best resource we have met
5/5
TrustpilotQuick and helpful
Alexandra quickly responded to any queries and was a great help.
Hi Alessandra,We're thrilled to hear Alexandra was always on hand to answer any questions, and was a great help to you. We will be sure to pass your appreciation along to her, please let us know if you need any further assistance.
5/5
TrustpilotMy property manager Lara has alwaysβ¦
My property manager Lara has always been very prompt in trying to solve any issues Iβve had with the property!
Thank you so much for leaving such a great review. Weβll be sure to pass on your kind words to Lara.
5/5
TrustpilotTop Quality Agents
Ben and Leigh are so helpful and amazing, which makes my moving in process really smooth and quick.
Thank you for taking the time to leave us this 5* review. We will be sure to pass your kind words along to Ben and Leigh.
5/5
TrustpilotWe thank and appreciate
We thank and appreciate Andrew, Amber and Marwa their dedicated efforts and help. They are all helpful, informative, response promptly and considerable.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentford.
