Trusted Agent profile · Brentford

JOHNSCO Brentford reviews

4.8

★★★★★ Excellent

1,232 reviews across 3 platforms

192 High Street, Brentford, TW8 8LB

Part of JOHNSCO, see every office.

JOHNSCO's office in Brentford, at 192 High Street, is rated 4.8 out of 5 across 1,232 reviews on three platforms, including 178 Google reviews rated 4.8.

Google logo

4.8 / 5

178

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,053

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Brentford office, from every platform, shown as written. First names only.

4/5

Trustpilot

My property manager Lara Robson…

My property manager Lara Robson recently helped to resolve an ongoing issue in my flat. With her hands on approach and constantly communicating updates, she has been a great support so far. So far so good, I hope it continues to remain this way.

Neesa · 28 June 2024

5/5

Trustpilot

The repairman fixed my kitchen sink…

The repairman fixed my kitchen sink quickly in a short time. Other thing is to managing the appointment took 2 weeks (

Julia · 4 December 2023

Agent replied · 17 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.

5/5

Trustpilot

Great

Great, informative and committed staff made a stressful process very smooth and easy.

Joe · 5 June 2024

Agent replied · 13 June 2024

Hi Joe,We are pleased we were able to lighten some of your burden. Making our clients property journey as streamlined as possible is one of our top priorities. If we can assist you in any further way, please do not hesitate to get in touch.

5/5

Trustpilot

Thank you for your assistance

Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia

Sonia · 26 July 2024

1/5

Trustpilot

Arrogant estate agents!

Currently looking for a flat in embassy gardens where most of the flats are with these guys but the people who work there are so arrogant! A flat i was really interested in, they said they would arrange a viewing and then nothing, don't even bother replying back half the time. This has happened to me more than once with these guys. That's why estate agents get a bad name due to this kind of behaviour!

Coola · 23 July 2021

5/5

Trustpilot

Great customer service

Great customer service from Leigh and Britney. Super friendly and helped us look for an amazing place

Pascaline · 7 March 2024

Agent replied · 13 June 2024

Hi Pascaline,Thank you for your great feedback. We hope you found your dream home, and we will be sure to pass your appreciation along to Leigh and Britney.

5/5

Trustpilot

Friendly and efficient service from…

Friendly and efficient service from Priscilla Ogefere

Cd · 5 September 2024

Agent replied · 29 October 2024

Thank you for your review. We strive to offer the best experience for our clients, and it's great to know Priscilla delivered on that. We'll be sure to pass your feedback along to her.

5/5

Trustpilot

Amy Bridge & Amy Woo Are great people…

Amy Bridge & Amy Woo Are great people to work with. Thank you for making every steps easy.

Maxwell · 13 February 2024

Agent replied · 13 June 2024

Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Amy Bridge and Amy Woo.

5/5

Trustpilot

A tricky matter

A tricky matter which was professionally handled to perfection given the context.

Mr · 5 June 2024

Agent replied · 13 June 2024

Hi Martin,Thank you for your feedback! We're pleased to hear that our team was able to handle your matter professionally and to your satisfaction. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing us!

5/5

Trustpilot

Great experience finding and letting…

Great experience finding and letting the property with Brooke Williams and Leigh Hallett!

Panya · 17 May 2024

Agent replied · 13 June 2024

Hi Panya,Thank you for taking the time to leave this feedback. We are pleased to hear Leigh and Brooke were able to help you successfully find a suitable property.

5/5

Trustpilot

V helpful and responsive

Our property manager (Lauren) has been very helpful with ongoing queries and help during the process of leaving our current flat.

Adam · 30 November 2023

Agent replied · 13 June 2024

Thank you so much for leaving a review. We’ll be sure to pass on your kind words to Lauren.

5/5

Trustpilot

Sam is amazing

Very simple, they have the best agent - Sam. He always helps me and provides the best service.

Boris · 31 January 2024

Agent replied · 13 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Sam.

5/5

Trustpilot

Good Job

A very good experience. Quick and helpful. A very good job

Josefina · 14 June 2024

Agent replied · 24 August 2024

Hi Josefina,We're pleased to hear our team have impressed you with their service and provided you with a positive experience. Please reach out to us if there is anything further support we can provide you with.

5/5

Trustpilot

Thanks for an excellent job done by…

Thanks for an excellent job done by Candice and Anthony, they provided services quite professional.

Chris · 27 March 2024

Agent replied · 13 June 2024

Hi Chris,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your appreciation along to Candice and Anthony.

5/5

Trustpilot

Very good service

Very good service, high efficiency,

何何静 · 20 September 2024

Agent replied · 29 October 2024

Thank you for your positive feedback! We’re glad to hear you found our service efficient and up to your standards. If there’s anything else we can assist with, don’t hesitate to let us know!

5/5

Trustpilot

Prompt and efficient experience by…

Prompt and efficient experience by Savannah Renunad. Letting Admin of Johns Co at Royal Wharf.

Kptan · 24 March 2024

Agent replied · 13 June 2024

Thank you for your 5* rating! We will be sure to pass your positive feedback along to Savannah.

5/5

Trustpilot

Reliable

Very professional and quick to respond to any communication!Most importantly appear to have the landlord’s interests covered!

P · 9 February 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co

5/5

Trustpilot

Brooke Nickless organised the…

Brooke Nickless organised the maintenance issue we had in our apartment very swiftly and professionally.

Delina · 20 March 2024

Agent replied · 13 June 2024

Hi Delina,Thank you for taking the time to share your experience with us! We're delighted to hear that Brooke efficiently resolved your maintenance issues. Providing excellent service is a top priority for us, and we're glad Brooke could assist you promptly.

5/5

Google

I was assisted by Saahir Naveed in finding our property. He was extremely helpful and quick in responding to our questions and solve any issues. He is very friendly and he continued to support after the sale is done. We feel very lucky to have Saahir during the entire process. Thank you so much! 😊 …

Yasemin · 26 August 2023

5/5

Trustpilot

good

rahhan is goodvictoria is good

Kailai · 15 September 2024

Agent replied · 29 October 2024

Hi Kailai,We appreciate your kind words! It’s great to hear that both Rahhan and Victoria provided you with great service. We’re proud to have them on our team.

5/5

Trustpilot

My experience with John’s&Co was…

My experience with John’s&Co was amazing specially dealing with Sam and Alda they were really professional and helpful

Abdulrahman · 12 January 2024

Agent replied · 13 June 2024

Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda .

5/5

Trustpilot

Savannah Renaud and the Brentford team…

Savannah Renaud and the Brentford team were extremely helpful and on hand every step of the way for me and made a challenging time very smooth for me! Very grateful for their hands on approach and willingness to assist.

MD · 9 August 2024

5/5

Trustpilot

Shareen service attitude is very good

Shareen service attitude is very good, a very warm-hearted person, let me feel the warmth of home

Consumer · 1 February 2024

Agent replied · 13 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Shareen.

5/5

Trustpilot

Quick resolution to a maintenance …

Quick resolution to a maintenance issue. I’m very pleased

Edwin · 5 July 2024

Agent replied · 24 August 2024

Hi Edwin,Thank you for taking the time to leave this five star rating. We are pleased to hear our team were able to effectively resolve your maintenance issues.

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