Every review we hold for the Brentford office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotMy property manager Lara Robson…
My property manager Lara Robson recently helped to resolve an ongoing issue in my flat. With her hands on approach and constantly communicating updates, she has been a great support so far. So far so good, I hope it continues to remain this way.
Neesa · 28 June 2024
★★★★★ 5/5
TrustpilotThe repairman fixed my kitchen sink…
The repairman fixed my kitchen sink quickly in a short time. Other thing is to managing the appointment took 2 weeks (
Julia · 4 December 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
★★★★★ 5/5
TrustpilotGreat
Great, informative and committed staff made a stressful process very smooth and easy.
Joe · 5 June 2024
Agent replied · 13 June 2024
Hi Joe,We are pleased we were able to lighten some of your burden. Making our clients property journey as streamlined as possible is one of our top priorities. If we can assist you in any further way, please do not hesitate to get in touch.
★★★★★ 5/5
TrustpilotThank you for your assistance
Thank you for your assistance, Bryony. We loved our time at John Cabot and more so with your quick help on every aspect where we had a query. We really appreciate your quick response.It has been a pleasure interacting with you.Warm regards,Sonia
Sonia · 26 July 2024
★★★★★ 1/5
TrustpilotArrogant estate agents!
Currently looking for a flat in embassy gardens where most of the flats are with these guys but the people who work there are so arrogant! A flat i was really interested in, they said they would arrange a viewing and then nothing, don't even bother replying back half the time. This has happened to me more than once with these guys. That's why estate agents get a bad name due to this kind of behaviour!
Coola · 23 July 2021
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service from Leigh and Britney. Super friendly and helped us look for an amazing place
Pascaline · 7 March 2024
Agent replied · 13 June 2024
Hi Pascaline,Thank you for your great feedback. We hope you found your dream home, and we will be sure to pass your appreciation along to Leigh and Britney.
★★★★★ 5/5
TrustpilotFriendly and efficient service from…
Friendly and efficient service from Priscilla Ogefere
Cd · 5 September 2024
Agent replied · 29 October 2024
Thank you for your review. We strive to offer the best experience for our clients, and it's great to know Priscilla delivered on that. We'll be sure to pass your feedback along to her.
★★★★★ 5/5
TrustpilotAmy Bridge & Amy Woo Are great people…
Amy Bridge & Amy Woo Are great people to work with. Thank you for making every steps easy.
Maxwell · 13 February 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Amy Bridge and Amy Woo.
★★★★★ 5/5
TrustpilotA tricky matter
A tricky matter which was professionally handled to perfection given the context.
Mr · 5 June 2024
Agent replied · 13 June 2024
Hi Martin,Thank you for your feedback! We're pleased to hear that our team was able to handle your matter professionally and to your satisfaction. If you have any further questions or concerns, please feel free to reach out. Thank you for choosing us!
★★★★★ 5/5
TrustpilotGreat experience finding and letting…
Great experience finding and letting the property with Brooke Williams and Leigh Hallett!
Panya · 17 May 2024
Agent replied · 13 June 2024
Hi Panya,Thank you for taking the time to leave this feedback. We are pleased to hear Leigh and Brooke were able to help you successfully find a suitable property.
★★★★★ 5/5
TrustpilotV helpful and responsive
Our property manager (Lauren) has been very helpful with ongoing queries and help during the process of leaving our current flat.
Adam · 30 November 2023
Agent replied · 13 June 2024
Thank you so much for leaving a review. We’ll be sure to pass on your kind words to Lauren.
★★★★★ 5/5
TrustpilotSam is amazing
Very simple, they have the best agent - Sam. He always helps me and provides the best service.
Boris · 31 January 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Sam.
★★★★★ 5/5
TrustpilotGood Job
A very good experience. Quick and helpful. A very good job
Josefina · 14 June 2024
Agent replied · 24 August 2024
Hi Josefina,We're pleased to hear our team have impressed you with their service and provided you with a positive experience. Please reach out to us if there is anything further support we can provide you with.
★★★★★ 5/5
TrustpilotThanks for an excellent job done by…
Thanks for an excellent job done by Candice and Anthony, they provided services quite professional.
Chris · 27 March 2024
Agent replied · 13 June 2024
Hi Chris,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your appreciation along to Candice and Anthony.
★★★★★ 5/5
TrustpilotVery good service
Very good service, high efficiency,
何何静 · 20 September 2024
Agent replied · 29 October 2024
Thank you for your positive feedback! We’re glad to hear you found our service efficient and up to your standards. If there’s anything else we can assist with, don’t hesitate to let us know!
★★★★★ 5/5
TrustpilotPrompt and efficient experience by…
Prompt and efficient experience by Savannah Renunad. Letting Admin of Johns Co at Royal Wharf.
Kptan · 24 March 2024
Agent replied · 13 June 2024
Thank you for your 5* rating! We will be sure to pass your positive feedback along to Savannah.
★★★★★ 5/5
TrustpilotReliable
Very professional and quick to respond to any communication!Most importantly appear to have the landlord’s interests covered!
P · 9 February 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
★★★★★ 5/5
TrustpilotBrooke Nickless organised the…
Brooke Nickless organised the maintenance issue we had in our apartment very swiftly and professionally.
Delina · 20 March 2024
Agent replied · 13 June 2024
Hi Delina,Thank you for taking the time to share your experience with us! We're delighted to hear that Brooke efficiently resolved your maintenance issues. Providing excellent service is a top priority for us, and we're glad Brooke could assist you promptly.
★★★★★ 5/5
GoogleI was assisted by Saahir Naveed in finding our property. He was extremely helpful and quick in responding to our questions and solve any issues. He is very friendly and he continued to support after the sale is done. We feel very lucky to have Saahir during the entire process. Thank you so much! 😊 …
Yasemin · 26 August 2023
★★★★★ 5/5
Trustpilotgood
rahhan is goodvictoria is good
Kailai · 15 September 2024
Agent replied · 29 October 2024
Hi Kailai,We appreciate your kind words! It’s great to hear that both Rahhan and Victoria provided you with great service. We’re proud to have them on our team.
★★★★★ 5/5
TrustpilotMy experience with John’s&Co was…
My experience with John’s&Co was amazing specially dealing with Sam and Alda they were really professional and helpful
Abdulrahman · 12 January 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda .
★★★★★ 5/5
TrustpilotSavannah Renaud and the Brentford team…
Savannah Renaud and the Brentford team were extremely helpful and on hand every step of the way for me and made a challenging time very smooth for me! Very grateful for their hands on approach and willingness to assist.
MD · 9 August 2024
★★★★★ 5/5
TrustpilotShareen service attitude is very good
Shareen service attitude is very good, a very warm-hearted person, let me feel the warmth of home
Consumer · 1 February 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Shareen.
★★★★★ 5/5
TrustpilotQuick resolution to a maintenance …
Quick resolution to a maintenance issue. I’m very pleased
Edwin · 5 July 2024
Agent replied · 24 August 2024
Hi Edwin,Thank you for taking the time to leave this five star rating. We are pleased to hear our team were able to effectively resolve your maintenance issues.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.