Trusted Agent profile · Brentford
★★★★★
1,235 reviews across 3 platforms
192 High Street, Brentford, TW8 8LB
Part of JOHNSCO, see every office.
JOHNSCO's office in Brentford, at 192 High Street, is rated 4.8 out of 5 across 1,235 reviews on three platforms, including 178 Google reviews rated 4.8.
178
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,056
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentford.
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing people
Amazing people, able to help whenever I needed them. They were able to respond and resolve any matter quite fast. Would suggest them 100%
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotSmooth experience
I had some issues with the previous tenant's outstanding electricity bill, which Bryony resolved within no time.
Hi Tanya,Thank you for leaving this review. We are pleased to hear that Bryony was able to help you resolve issues in an efficient manner. We will be sure to pass this positive feedback along to her.
5/5
GoogleWe viewed a property with Dyaun and discussed our own and found him enormously helpful, knowledgable and likeable. A very positive experience in a field in which that is far from guaranteed.
Hi Gwendoline, Thank you for your great review and feedback - we are very grateful! We are very pleased Dyaun was on hand to assist you! Kind Regards JOHNS&CO
5/5
TrustpilotRachel Massey ---
Rachel Massey ---for the letting stuffs ,Rachel helps me a lot ,She is a detailed person ,doing very well ~this is Shiu
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co .
5/5
TrustpilotServices provided by John’s & Co
Services provided by John’s & Co. is very good and well managed. You don’t have to worry anything is missing as the team is able to provide full coverage and tell you what to do next. Really appreciate the services to help me for my rental property.
5/5
TrustpilotMichael Fadiora letting agent
Michael Fadiora letting negotiator was extremely efficient, professional and helpful in getting the deal across the line
Thank you for your feedback. Its fantastic hear Michael's efficiency and professionalism were instrumental in helping secure your let. We'll be sure to pass your appreciation along to him.
5/5
TrustpilotGreat process management
Process management was very successful. She communicated the actions that needed to be taken in a timely manner and followed up regularly.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co
5/5
TrustpilotExcellent service
My property manager, Priscilla Ogefere, has been very helpful and responsive. Her service is excellent.
Thank you so much for your positive feedback! We're delighted to hear that Priscilla has provided you with excellent service. We'll be sure to pass along your kind words to her. Your satisfaction is our priority, and we appreciate your recognition of our efforts.
5/5
TrustpilotExcellent Team
Excellent Team, esp. Priscilla, who is always helpful and responsive.
Hi Janus,We’re happy to hear that Priscilla has been so helpful and responsive! Thank you for your kind words, your satisfaction is our top priority, and we’re glad we could meet your expectations.
5/5
TrustpilotVery Greatful for our senior property…
Very Greatful for our senior property manager- Shareen Rajput. Unfortunately we have had a few breakdowns around our apartment in recent months including a radiator that stopped working in the middle of the cold snap !! Shareen organised a speedy engineer call out and has been quick on the ball every time we needed something to be fixed or checked - great customer service all round ! :-)
5/5
TrustpilotVery reliable.
James and Secya are very reliable on every case.
Thank you for your review! It’s wonderful to hear that James and Secya have been reliable on every case. We aim for consistency and reliability in all our services, and we look forward to continuing to assist you.
5/5
TrustpilotSo thankful to Spyros for finding a…
So thankful to Spyros for finding a perfect apartment, exactly the one i was dreaming about! Price and location fully meet my needs.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Spyros
5/5
TrustpilotGytis really understood our…
Gytis really understood our requirements and was persistent with his efforts to find us the right fit. Candace handled the admin processing efficiently.
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Gytis and Candace.
5/5
TrustpilotBoth Amy Wood and Marwa Fakih are very…
Both Amy Wood and Marwa Fakih are very professional and efficient in dealing with the leasing matters.
Hi Kay,Thank you for leaving this 5* rating. We will be sure to pass your praise along to both Amy and Marwa.
5/5
TrustpilotMaintenance issue
Maintenance issueHad issue that required maintenance. Issue resolved quickly and efficiently by Spyros Miaris. Happy with performance and experience so far.
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Spyros.
5/5
GoogleWe been looking for a pet friendly property, unfortunately, not many landlords allow without we asking, until we get in touch with Sania. She was incredibly helpful and always responded promptly. She helps us to negotiate with landlords made the rental process smooth and stress-free. Highly recommend her!!
5/5
TrustpilotSavannah Renaud and the Royal Wharf…
Savannah Renaud and the Royal Wharf team have been supportive in our move-in process.
Hi Deeksha,Thank you for taking the time to leave us this five star rating. We will be sure to pass your appreciation along to Savannah and the Royal Wharf team.
5/5
TrustpilotRevived great help and advice from both…
Revived great help and advice from both Vectoria and Sam.
Hi Mohammed,Thank you for your review. We're so glad to hear that both Victoria and Sam were able to provide you with helpful advice and support. If you need any further assistance, don't hesitate to reach out.
5/5
TrustpilotGreat work from Duncan and Katy
Great work from Duncan and Katy. Very helpful and efficient in arranging a smooth renewal process. Thank you.
Hi Tom,It's fantastic to hear our renewals team provided you with an excellent service. We will be sure to pass your positive feedback along to them.
5/5
TrustpilotGood Overall Experience
I am impressed with smooth handover as well as immediate tenancy upon that. Reports are thorough and response are prompt.
Hi,Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co.
5/5
TrustpilotThanks for Priscilla Ogefere!
Thanks for Priscilla Ogefere!! Always very helpful and responsive. Thank you
Hi Iwona,We're pleased Priscilla has been attentive to your needs, and performed her service with care and diligence. We will be sure to pass your appreciation along to her. Don't hesitate to reach out if you need any further assistance.
5/5
TrustpilotPriscilla Ogefere did a great job…
Priscilla Ogefere did a great job of helping me with my query and concerns. Great customer service.
Thank you for taking the time to leave us this 5* rating. We're thrilled to hear Priscilla was able to share her expertise with you. We will be sure to pass your appreciation along to her.
5/5
TrustpilotHad a very good experience with Rachael.
She is my property manager and is on top of everything. Not only is she time efficient but gets everything sorted for me on an urgent/priority basis.
Hi Neesa Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Racheal.
5/5
TrustpilotVery positive response
Very positive response, and supportive. Attentive to customer needs
Hi Li,Thank you for your kind words! We're delighted that our team has been attentive to your needs and provided a positive experience. If there's anything else we can do to support you, please feel free to reach out!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentford.
