Trusted Agent profile · Brentford
★★★★★
1,235 reviews across 3 platforms
192 High Street, Brentford, TW8 8LB
Part of JOHNSCO, see every office.
JOHNSCO's office in Brentford, at 192 High Street, is rated 4.8 out of 5 across 1,235 reviews on three platforms, including 178 Google reviews rated 4.8.
178
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,056
Reviews on Trustpilot
Business-wide
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Every review we hold for the Brentford office, from every platform, shown as written. First names only.
5/5
TrustpilotThe quality of service was exceptional
The quality of service was exceptional, with adequate information provided every step of the way. The representatives (Mardoche and Marwa) were great in this regard.
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Mardochee and Marwa.
5/5
TrustpilotI really appreciate Liam Alwar’s help…
I really appreciate Liam Alwar’s help all the way through the process of moving out and helping another resident move in.Thank you so much!
Hi Jing,Thank you so much for leaving such a brilliant review. We’re pleased Liam was able to ensure you enjoyed a smooth process.
5/5
TrustpilotHad a positive experience working with…
Had a positive experience working with Amber and Marwa. Quick and efficient communication, and the entire process, from searching to renting, moved swiftly. Highly recommend!
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Amber and Marwa.
5/5
GoogleHi we have just visited green park village with joe , it was a wonderful experience that he is very nice and professional, showing us around the apartment and places, we enjoy the viewing and the area he brought us as well. Thanks !
Hi Carol, Thanks for taking the time to leave such a positive review. All the best.
5/5
TrustpilotThey are patient and wellbeing
They are patient and wellbeing. Love to talk to them.
Thank you for your feedback! We’re glad you feel comfortable reaching out to our team. It's always a pleasure to connect with wonderful clients like you!
5/5
TrustpilotSpecial thanks for Param Virdee
Special thanks for Param VirdeeFor the immediate response and help.
We’re thrilled to hear Param was able to respond swiftly! Thank you for sharing your experience with us.
5/5
TrustpilotMarwa and Vanessa have been very…
Marwa and Vanessa have been very helpful and swift with their responses during our tenancy process. They have answered all our queries well!
Hi Rika,We appreciate your kind words, all feedback from clients is valued. We will be sure to pass your kind words along to Marwa and Vanessa!
5/5
TrustpilotTop marks for Lara Robson
Lara Robson manages my flat rental. She is super responsive and very tenacious about getting things done. I am delighted with her service.
Hi Rosie,We are delighted to hear you had such a fantastic experience with us! Thank you for taking the time to leave this 5* review, we will be sure to pass your kind words along to Lara.
5/5
TrustpilotFantastic service
Fantastic service throughout from Amber and Marwa! Carefully considered our moving needs and always very responsive.
Thank you for leaving this review. It is great to hear that Amber and Marwa were attentive to your needs, facilitating a smooth move. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotAmy and Lara have been really helpful…
Amy and Lara have been really helpful during my tenancy
Hi Yongzhi,Thank you for your review! We’re delighted to hear that Amy and Lara were able to provide the support you needed during your tenancy. If you need anything further, don’t hesitate to reach out. We appreciate your feedback and are always here to help!
5/5
TrustpilotAmber
She is very patient and respond the message on time
Thank you for your kind review. We are pleased to hear Amber conducted the process in a timely manner, contributing to a positive experience overall. We will be sure to pass your feedback along to her.
1/5
TrustpilotCalled for a property
Called for a property, no calls answered and no call back given.
Hi Luca,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
Trustpilotappreciate your support
appreciate your support, it's very efficient and high performance. Candice handle the documents in time.
Hi Joyce,Thank you for your kind review. We are pleased Rachael was able to provide support and resolve any issues.
5/5
Trustpilot5 stars
5 stars due to the service received from Priscilla Ogefere - there's never a question or problem Priscilla isn't happy to help with!
Hi Jack,Thanks so much for taking the time to leave us a 5-star rating, it’s much appreciated!
5/5
TrustpilotConsistent Professionalism
Priscilla Ogefere continues to assist me professionally and promptly to ensure that my tenants follow through their commitments consistent with the signed tenancy agreement. Well done Priscilla 👍👏👏👏
Thank you so much for leaving such a great review!We will be sure to pass your kind words onto priscilla.
5/5
TrustpilotGreat customer service and problem…
Great customer service and problem solving attitude by my property manager Mr. Param Virdee, he is a gentleman and a professional realtor
Thank you for recognizing Param's commitment. We appreciate your feedback and will be sure to pass it along to Param.
5/5
TrustpilotFast and effective.
Fast and effective.Amber and Marwa have been efficient with communication, planning and logistics for our move.
Hi Conrad,Thank you for leaving this five star rating. We are pleased to hear Amber and Marwa were able to successfully facilitate your move, and will be sure to pass your appreciation along to them.
1/5
TrustpilotTerrible
Terrible communication, co-ordination, happy to collect fees and monies first. Unfortunately, all real estate agents are the same!
Hi Larry,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
GoogleExcellent service. We used them to rent out our flat and they have been extremely professional and approachable from the beginning. Faid who dealt with us was brilliant and I cannot recommend him or the company highly enough! A great addition to Brentford!
Hi Ben, Thank you for the kind words and 5-star review! We're glad to hear that everything worked out and was a stress free, easy experience. Have a nice day. All the best, JOHNS&CO.
5/5
TrustpilotHe have done an excellent job
He have done an excellent job, very fast and reliable also very understanding
Hi Mikhail,Thank you for your feedback. We’re delighted to hear that you found our team to be fast, reliable, and understanding in addressing your needs. Providing excellent service is our priority, and we’re glad to know you had a positive experience. If you require any further assistance, we’re always here to help!
5/5
TrustpilotSavannah Renaud, Destini and the Brentford team
Our recent experience with Savannah Renaud, Destini and the Brentford team has been excellent. Always alert, always responsive and ever professional.
Hi George,We are thrilled to hear about your excellent experience! It's always great to have the opportunity to celebrate our teams hard work and its all the more special to have their efforts recognised by our clients.
5/5
TrustpilotVery easy to deal with
Very easy to deal with, reasonable and reliable. Our property manager Jordan from royal wharf branch is great..she is very responsive!
Thank you for your positive feedback! Jordan will appreciates your kind words and we look forward to providing continued excellent service.
5/5
TrustpilotI had a fantastic experience with my…
I had a fantastic experience with my property manager, Sardar Berzo. He was incredibly polite and helpful with all my requests. Every issue I brought up was addressed promptly and with a friendly attitude. It's clear that Sardar genuinely cares about his tenants and their satisfaction. Highly recommend!
5/5
TrustpilotShareen and Victoria provide great…
Shareen and Victoria provide great service. The whole process went smoothly.
Hi Jerry,Thank you for your lovely feedback! We’re delighted to hear that Shareen and Victoria made the process smooth for you. We’re always here to provide top-notch service.
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