5/5
Trustpilotgood
rahhan is goodvictoria is good
Agent replied · 29 October 2024
Hi Kailai,We appreciate your kind words! It’s great to hear that both Rahhan and Victoria provided you with great service. We’re proud to have them on our team.
Trusted Agent profile · Brentford
JOHNSCO Brentford reviews
★★★★★
1,237 reviews across 3 platforms
192 High Street, Brentford, TW8 8LB
Part of JOHNSCO, see every office.
JOHNSCO's office in Brentford, at 192 High Street, is rated 4.8 out of 5 across 1,237 reviews on three platforms, including 178 Google reviews rated 4.8.
178
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,058
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMy experience with John’s&Co was…
My experience with John’s&Co was amazing specially dealing with Sam and Alda they were really professional and helpful
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Sam and Alda .
5/5
TrustpilotShareen service attitude is very good
Shareen service attitude is very good, a very warm-hearted person, let me feel the warmth of home
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Shareen.
5/5
TrustpilotSavannah Renaud and the Brentford team…
Savannah Renaud and the Brentford team were extremely helpful and on hand every step of the way for me and made a challenging time very smooth for me! Very grateful for their hands on approach and willingness to assist.
5/5
TrustpilotGreat service and responsive staff!
Great service and responsive staff, everyone is extremely friendly and professional. Can highly recommend!
Agent replied · 13 June 2024
Hi Daniel,Thank you for this positive review! We're pleased to hear you will continue to recommend us in the future.
5/5
TrustpilotQuick resolution to a maintenance …
Quick resolution to a maintenance issue. I’m very pleased
Agent replied · 24 August 2024
Hi Edwin,Thank you for taking the time to leave this five star rating. We are pleased to hear our team were able to effectively resolve your maintenance issues.
5/5
GoogleFinding home is never easy…. However Joe Holding has made the entire experience very quick and efficient. Spot on details..crisp in his comms and responsive to all queries. Really appreciate his effort in quickly arranging everything….
Agent replied · 21 June 2024
Hi Pradeep, We are hugely appreciative of the rating and great feedback on the service you received. Many Thanks JOHNS&CO
1/5
TrustpilotNot responsible for their job
Not responsible for their job. They barely respond to your email.
Agent replied · 13 June 2024
Hi Lee,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
5/5
TrustpilotPriscilla Ogefere helped me resolve my…
Priscilla Ogefere helped me resolve my issue in a timely fashion, which is greatly appreciated. Thank you
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Priscilla.
5/5
TrustpilotPrompt & excellent customer experience
I am particularly pleased with Priscilla Ogefere for her prompt and excellent assistance . Way to go Priscilla! Thank you 😊
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Priscilla.
5/5
TrustpilotLovely Rachel Massey
I so glad had Rachel Massey arranges everything for me,she’s a such lovely person, thank you so much :)
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Rachel
5/5
TrustpilotExcellent team
Excellent team. Always ready to help.
Agent replied · 24 August 2024
Hi Hassan,Thank you for your kind review. If you need any help in the future, please don't hesitate to reach out.
5/5
TrustpilotMarwa was so speedy and efficient
Marwa was so speedy and efficient. She helped settle the property quickly and easily. Really content with our experience.
5/5
TrustpilotEfficient and professional
Agent replied · 13 June 2024
Thank you for the great review! We're delighted to hear you found our service efficient and professional. We’re always here to assist you whenever needed.
5/5
Trustpilotsuper helpful and quick service
super helpful and quick service, shareen helped a lot , wouldn't be possible without her !
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co We will make sure to pass this onto Shareen
5/5
TrustpilotBest Service
Very fast and responsive to my request, good follow up
Agent replied · 13 June 2024
Hi Ben,Thank you for leaving us a 5* rating. We always aim to ensure our clients enjoy a professional and efficient service. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotVery responsive and thorough
Agent replied · 29 October 2024
Thank you for your feedback. We’re glad to hear you found our service responsive and thorough. We aim to provide the best experience possible for our clients.
5/5
TrustpilotCandice provided prompt feedback and…
Candice provided prompt feedback and helped to follow up the questions and request for us with nice service.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review! We’ll be sure to pass on your kind words to Candice
5/5
TrustpilotThe West Hampstead team were fantastic
The West Hampstead team were fantastic, highly recommend!
Agent replied · 24 August 2024
Hi Laura,Thank you for your recommendation! We are pleased to hear you had a positive experience with our West Hampstead team.
5/5
TrustpilotHad a great customer experience from…
Had a great customer experience from Destini-Rikki and Marwa Fakih! very helpful.
Agent replied · 13 June 2024
Hi Gissell,We're pleased to hear Destini and Marwa provided you with great customer service, we'll be sure to pass your gratitude along to them.
5/5
TrustpilotMichell Vasquez is great
Michell Vasquez is great! Reliable and thorough.
5/5
TrustpilotRachel Massey She been very helpful…
Rachel Massey She been very helpful with our rent of property
Agent replied · 13 June 2024
Hi Ilay,Thank you for taking the time to leave us this 5* rating. We will be sure to pass your appreciation along to Rachel!
5/5
TrustpilotWe had the full help of our representatives and their help was sooo mindful
We had the full help of our representatives, Marwah Fakih and Vanessa.
Agent replied · 13 June 2024
Hi Sowemimo,We're pleased to hear Marwa and Vanessa were able to support you, we will be sure to pass your appreciation along to them.
5/5
TrustpilotSavannah Renaud and the Brentford team…
Savannah Renaud and the Brentford team have been very helpful and cooperative so far.
Agent replied · 13 June 2024
We are pleased to hear Savannah and the Brentford team have been of help to you. We hope they continue to exceed your expectations!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentford.
