5/5
GoogleVery helpful staff and good to deal with. Specifically Sania was very accommodating for the situation we were in during the signing of our tenancy.
Trusted Agent profile · Brentford
JOHNSCO Brentford reviews
★★★★★
1,237 reviews across 3 platforms
192 High Street, Brentford, TW8 8LB
Part of JOHNSCO, see every office.
JOHNSCO's office in Brentford, at 192 High Street, is rated 4.8 out of 5 across 1,237 reviews on three platforms, including 178 Google reviews rated 4.8.
178
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,058
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
Google5/5
GoogleThanks Joe Holding for helping me find my property.
Agent replied · 21 June 2024
Hi Felipe, Thank you for the 5 star rating JOHNS&CO Team
5/5
TrustpilotProfessional and friendly property manager
During my tenancy and upon moving out, Olivia Thomas who acted as my property manager engaged with me throughout in a professional and friendly manner. Always happy to assist or advice where necessary. Thanks again, Olivia.
Agent replied · 13 June 2024
Hi Isabel,Thank you for sharing your experience! It's wonderful to know that Olivia was always happy to assist and provide advice when needed. We'll make sure to pass along your appreciation to Olivia. Thank you for choosing us.
5/5
Trustpilot54 Orchard Place Achievement
James, Bilal, Rachel and Wai helped me achieve a rental level that many other established name agents regard as exceptional, and which some thought not possible.Add to that very good customer service, prompt, responsive and clear.
Agent replied · 13 June 2024
Hi Michael,Thank you for your kind review. We are pleased we were able to exceed your expectations, and we hope we continue to in the future!
5/5
TrustpilotAmazing agent
Amber and Marwa are great agent gave me huge help during the whole process. From searching apartment all the way til check in. Fully appreciate their help and will definitely come back to them in future!
Agent replied · 13 June 2024
Hi Gary,We are thrilled you had such a positive experience with Johns&Co and we will be sure to pass your kind words along to Amber and Marwa!
5/5
TrustpilotHandle all the rent process
Co-operate with John & co for several years, and they handle the whole process including find a tenant, collect rent, fix the request from tenant etc. Landlord can communicate with them by email or Wechat if locate oversea. Requests can always be responded quickly.
5/5
TrustpilotExcellent work!Claudiu and Victoria are…
Excellent work!Claudiu and Victoria are very professional agents.They were proactive in finding me a house and following up in a very short time!
Agent replied · 29 October 2024
Thank you for the glowing review! We're so pleased that Claudiu and Victoria were able to assist you so efficiently and help you find the perfect home in such a short time. If you need any further assistance, please don't hesitate to get in touch!
5/5
TrustpilotHelpful & Professional
Sarah and Candice helped me out so much! I had a great experience. Even when we ran into problems they were quick to offer solutions.
Agent replied · 29 October 2024
Hi Can,Thank you for your kind words! We’re so pleased that Sarah and Candice were able to assist you and offer quick solutions when issues arose. We’re committed to providing a smooth and supportive experience, and it’s wonderful to hear that we succeeded in doing that for you.
5/5
TrustpilotEvery one was so responsible specially…
Every one was so responsible specially sam, he was so helpful and his responses was immediate. As my first experience of renting it was nice to get to know john and co
Agent replied · 13 June 2024
Hi Amirali,Thank you for leaving this review. It is always daunting renting for the first time, so we are pleased to know we were able to support you on this journey. If you need any assistance, please don't hesitate to reach out to us.
5/5
TrustpilotVery professional-Lauren and Anthony
Lauren and Anthony were extremely helpful for us, they provided factual explanations and helped in a practical way. At the same time they are very friendly and kind. Thank you very much!!!
5/5
TrustpilotWho you are dealing with
Savannah was very helpful and glad to assist me with any of my concerns.
5/5
TrustpilotResponsive & attentive to details
Savannah Renaud and the Brentford team have been responsive in following up the procedures needed for apartment rental. The whole process was smooth and well-guided, emphasising details that I should pay attention in advance.
Agent replied · 13 June 2024
Hi Gabriel,Thank you for sharing your experience! Your feedback is greatly appreciated, and we're pleased that we could make the process smooth for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
5/5
TrustpilotPriscilla has been great
Priscilla has been great! Quick with responses are helping with any enquires
5/5
TrustpilotBlinds Fixing
Joynal came to fix our blinds that fell off the wall. He accommodated the skid on short notice, fixed the blains in less than 20 minutes, explained the issues and what he did. Overall great job!
Agent replied · 13 June 2024
Thank you for taking the time to leave this review. We are pleased Joynal was able to solve your property issues efficiently and adequately. Always feel free to reach out to the team if you need any further assistance!
5/5
TrustpilotThank you
I really appreciate with all the kind help and support by spyros . He is so patient and considerable. I am very lucky to have such a good agent to help me dealing with many difficulties. Jessica
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Spyros.
5/5
TrustpilotThanks Olivia
Really appreciate Olivia Wieteska's help in resolving an ongoing issue for me. She actioned very quickly and has been easy and pleasant to communicate with.
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Bethel and Brooke.
5/5
GoogleMehdi was a fantastic agent, very knowledgeable about the area and attentive to our property search requirements. Would highly recommend.
5/5
TrustpilotA great experience!!!!
Michael Fadiora and all the other members of The team were very helpful efficient and kind through out the whole process, of renting .
Agent replied · 29 October 2024
Hi Katerina,Thank you for your lovely feedback! We’re so glad that Michael and the team were helpful and kind throughout your renting process. We strive to make things as smooth as possible, and we appreciate your recommendation.
5/5
TrustpilotAmazing service
Grace Casely and Amy Bridge have been amazing in making this move as easy and straightforward as possible for me when I did not have much time to take care of it.Great service
Agent replied · 13 June 2024
Hi Edouard,Thank you for sharing your positive experience with Grace and Amy. We're glad they could make your move easier for you. We'll be sure to pass your appreciation along to them, and we wish you all the best in your new home.
5/5
Trustpilotskye and bethel were really helpful…
skye and bethel were really helpful through the whole process from viewing until move-in! would highly recommend, both were really lovely to work with!
Agent replied · 29 October 2024
Hi Quinn,Thank you for your feedback! We’re delighted to hear that both Skye and Bethel were instrumental in making the entire renting process smooth for you. Thank you for your high recommendation, and we look forward to assisting you in the future!
5/5
GoogleIts was good experience meeting with joe holdings.
Agent replied · 21 June 2024
Hi Aakriti, Thank you for your review and rating! Kind Regards JOHNS&CO
5/5
TrustpilotDesinty and Vanessa’s proactivity
Desinty and Vanessa’s proactively getting in touch and finding us solutions
5/5
Trustpilotagent Lara Robson provide good service
agent Lara Robson really gives us a lot of help on dealing with the hot water issue and proactively provides good service throughout the whole process.
Agent replied · 29 October 2024
Hi Maria,Thank you for your kind review! We’re glad to hear that Lara was able to help you with the hot water issue and provided proactive service throughout the process. We always aim to make sure any concerns are addressed quickly, and it’s great to know Lara ensured you were well taken care of. If you need further assistance, please don’t hesitate to reach out, we’re always happy to help!
5/5
TrustpilotWell done! Matthew Spencer and Alda Gomes Fernandes
Matthew Spencer timely update us the current market and always help us to find a tenant in a satisfied time. Both Matthew and Cynthia Jones are well done! Alda Gomes Fernandes gives help promptly and makes us rest assued.
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto the team.
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