Every review we hold for the Brentford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSwift Rental Service
Fast tenant finding with correct suitability and good overall provisions to facilitate tenants checking out and checking in whilst keeping landlord well informed throughout the various stages
REGINA · 26 October 2024
Agent replied · 29 October 2024
Thank you for your kind words. We’re thrilled that you had a smooth experience and that was consistently communicating with you. Our team is committed to making the letting process seamless for our clients, and we’re glad you felt supported.
★★★★★ 5/5
TrustpilotVery positive property search…
Very positive property search experience, thanks Brooke and Alexandra for helping us finding the good property!
Yunfan · 5 August 2024
★★★★★ 5/5
TrustpilotEnd of tenancy
During the deposit negotiation stage at the end of my tenancy, the assigned agent (Lauren Melius) made the process smooth and quick. She was reasonable in her negotiations and considered my point of view. I appreciated how efficient and swift the process was.
Temitope · 2 January 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Lauren Melius .
★★★★★ 5/5
TrustpilotSam Orme helped us to rent the perfect…
Sam Orme helped us to rent the perfect apartment for our needs. We had been to numerous viewings before and I had given up hope! But Sam understood straight away what we wanted and we signed the contract the very next day!
J · 24 January 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Sam.
★★★★★ 5/5
GoogleGraham Cooper was very helpful and showed us some really nice and well priced places. I would use him again.
V · 22 May 2024
★★★★★ 5/5
GoogleMr. Mehdi Taki was very nice and helpful. He helped my family to rent a property successfully within two weeks.
Dismas · 22 May 2024
★★★★★ 5/5
TrustpilotRachael Adeyemo is a very professional…
Rachael Adeyemo is a very professional operator. She gets things done. She is an excellent communicator
John · 30 July 2024
★★★★★ 5/5
TrustpilotCandice and Sebastian really help me a…
Candice and Sebastian really help me a lot during the whole process. They really make a lot of efforts to help us achieve a favorable deal and solve all kinds of problems. Really appreciate.
Estelle · 22 June 2024
Agent replied · 24 August 2024
Hi Estelle,Thank you for your kind review! We’re delighted to hear that Candice and Sebastian were able to assist you throughout the process and help you achieve a favourable deal. We appreciate your feedback and are always here to help!
★★★★★ 5/5
TrustpilotDuncan was incredibly helpful in…
Duncan was incredibly helpful in dealing with our renewal process. He was very responsive and made everything seamless.
Stacey · 19 June 2024
★★★★★ 5/5
TrustpilotVery professional
Very professional. Rebecca
Albaghliq · 28 May 2026
★★★★★ 5/5
GoogleJoe was an absolute pleasure to work with! Went above and beyond to help me out in quite a unique situation and endeavoured to get the best outcome at all costs - thanks Joe!
Ben · 22 June 2023
★★★★★ 5/5
GoogleMy experience with them is wonderful. I have been looking for an apartment for more than a month and have not found the right one. After I met the respectful guy Mr.Mehdi, he helped me and explained all the matters and procedures to me in detail. I am so grateful to have known them. I also advised my colleagues who are looking for housing in Reading to contact them.
Arwa · 22 April 2024
★★★★★ 5/5
GoogleJoe was so nice and helpful!!! Really enjoyed service from him. Recommend!
Priscilla · 22 June 2022
Agent replied · 21 June 2024
Hi Priscilla,
Thank you for your kind feedback and 5-star review!
Many Regards
JOHNS&CO
★★★★★ 5/5
GoogleAmazing services. Thanks to Joe for assisting me in my apartment hunt.
Shweta · 22 June 2022
Agent replied · 21 June 2024
Hi Shweta,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
JOHNS&CO Team
★★★★★ 5/5
TrustpilotClaudiu was really helpful and had great…
Claudiu was really helpful and had great communication throughout the process- thank you so much!
Eleanor · 5 August 2024
★★★★★ 5/5
TrustpilotAde has been very helpful with the move…
Ade has been very helpful with the move out process! Helped to arranged cleaning and very friend.
Minghua · 28 June 2024
★★★★★ 5/5
TrustpilotI am pleased with the services provided…
I am pleased with the services provided by johns&co assigned property Manager Ms. Lara Robson. She was very helpful in resolving various issues around my rented flat .
Maha · 20 September 2024
Agent replied · 29 October 2024
Hi Maha,Thank you for sharing your positive experience with Lara! We’re pleased to hear that she was able to help resolve the issues with your flat. We value your satisfaction and appreciate your trust in Johns&Co. Please don’t hesitate to reach out if you need further assistance.
★★★★★ 5/5
TrustpilotI charged John's and co with the task…
I charged John's and co with the task of finding me a tenant for my city island flat in Dec 20. They managed in spite of these difficult times to find me a high calibre tenant .I was impressed with lettings team professionalism and first class service(particularly Agnes Pogozelske and James )
Jaswinder · 13 January 2021
★★★★★ 5/5
TrustpilotProblem Free End Tenancy Cleaning
The Property Manager, Mr. Param Virdee, is very helpful for arranging a experienced cleaning company to me in order to complete the end tenancy cleaning with acceptable results !
李廣煊 · 2 September 2024
Agent replied · 13 June 2024
We are pleased to hear Param's responses have been prompt and he has been efficient in ensuring your maintenance issues are resolved. If you need any further assistance, please do not hesitate to reach out.
★★★★★ 5/5
TrustpilotSwift response to tenant issues
The response to queries or issues faced as a tenant is often attended to and resolved swiftly. Recently had a washing machine breakdown in the flat, and Michelle Vasquez who is my property manager was swift in arranging for contractors to diagnose and ultimately fix the issue.
Mayo · 22 August 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had a positive experience! We will make sure to pass this onto Michelle.
★★★★★ 5/5
TrustpilotThe property manager Odete has been…
The property manager Odete has been very helpful and reactive to get a leak fixed.
Saida · 27 July 2024
★★★★★ 5/5
TrustpilotProfessional Work
Victoria and Matthew did a wonderful job in helping me renting out my apartment. The whole process was smooth and I'm very happy with the results.
Peiyi · 16 October 2024
Agent replied · 29 October 2024
Hi Peiyi,We’re delighted to hear that Victoria and Matthew made the process of renting out your apartment a smooth and successful experience. Thank you for your feedback! We’re always here to assist with any future needs.
★★★★★ 5/5
Trustpilothappy moving with your help
Great to have Param Virdee at John&Co to help us to settle down here at Brentford. From furniture delivery to appliance maitainance, his help has been gorgeous! We are much more confidence to turn a tiring moving into a breeze.
Daniel · 2 February 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Param.
★★★★★ 5/5
GoogleWe were looking for a rental property and Sania was helpful in scheduling the viewing and getting our offer accepted.
Sindhu · 22 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
