Trusted Agent profile · Brentford
★★★★★
1,236 reviews across 3 platforms
192 High Street, Brentford, TW8 8LB
Part of JOHNSCO, see every office.
JOHNSCO's office in Brentford, at 192 High Street, is rated 4.8 out of 5 across 1,236 reviews on three platforms, including 178 Google reviews rated 4.8.
178
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,057
Reviews on Trustpilot
Business-wide
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
5/5
TrustpilotParam Virdee is very helpful
Param Virdee is very helpful. I feel so satisfied as it’s not the first time to have Param for my new property. Simply say when I see this name, I 100% count on Param so that I can chill and grab a coffee
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Param's day!
5/5
TrustpilotBethel Gamma
HI Bethel,Is indeed a good job for securing the new contract with the Tenant for our unit. We really appreciated your efforts and times. It is such a smooth experience. Especially with all the arrangements and documents need to be signed.
Hi Lum,Ensuring a smooth experience for our tenants is a top priority for us, and we're pleased that our efforts were appreciated. We understand that arranging all the necessary documents and signatures can sometimes be daunting, but we're glad we could make it a hassle-free experience for you. Don't hesitate to reach out to us in the future!
5/5
GoogleRachel Mitchell is very helpful and like to get things done straight away, highly recommended.
Hi Ozzy, Thank you for taking the time to leave us such a positive review and for giving us 5 stars. We're glad you had a positive experience with us and we will pass your fantastic feedback on to the team.
5/5
TrustpilotFrom one J&C apartment to another
In the particular context of a landlord reducing the agreed length of a renewed tenancy agreement in order to ease the selling process, J&C professionals and, in particular, Joley Buckley, Luna Cooper, Fern Crawley, Pablo Irigoyen and Duncan Peacock made the organization of the transfer to another available similar apartment a walk in the park
5/5
GoogleOverall service was excellent I was dealing with Marzaan, he was so polite and helpful.
5/5
TrustpilotMiss Brooke Nickless
Miss Brooke Nickless, has been a great help and made our experience with the property management seamless. Thank you Brooke!
5/5
TrustpilotThe team was very helpful right from…
The team was very helpful right from the viewings to my end of tenancy. A big Shout Out to the entire team for making my tenancy such a pleasant period.
Hi Vyomesh,Thank you for your kind words. We're thrilled to hear that you had such a positive experience throughout the entire process. It's fantastic to know we made your tenancy enjoyable. We'll be sure to pass on your appreciation to everyone involved! Wishing you all the best moving forward.
5/5
TrustpilotGreat apartment service
Great apartment service! Priscilla has been super helpful and always replies promptly whenever there’s an issue in the apartment (boiler, water leakage etc).
4/5
TrustpilotNew Property Manager
Bryony has been always professional and has made herself available to answer all the questions in courteous and timely manner.
5/5
TrustpilotIncredible service
Incredible service! Our dedicated agent, Victor, supported us so much in renting out our dream flat, despite all the obstacles we faced. Bethel has also been great and super supportive throughout the process. Highly recommended 👍🏽👍🏽👍🏽
Hi Reem,Thank you for your review! We're thrilled to hear that Victor and Bethel provided you with such incredible support. Resolving our clients issues is what we strive for, and your recommendation means a lot to us. We're grateful for your kind words and are always here to assist you!
5/5
TrustpilotFor Amy Bridge, Kelly Kuo & Claire
For Amy Bridge, Kelly Kuo & Claire1. can communicate w/ English and Chinese, it helps a lot2. familiar with all process 3. work as a team , all the information is consistence
Hi Chan,Thank you so much for your kind review! It’s great to hear that Amy, Kelly, and Claire worked together seamlessly to provide you with consistent information throughout the process. We believe that teamwork and clear communication are essential to ensuring a smooth experience for our clients. We’re grateful for your trust in our team and are here to assist you with anything else you may need!
5/5
TrustpilotGreat agency
Great agency. Very responsive and quick. I moved into my new home in 4 days. Andre is amazing and helpful.
5/5
TrustpilotQuick response and proactive mindset.
To Olivia Thomas.I'd like to commend Olivia for her exceptional efforts. She consistently demonstrate dedication, effective communication, and a proactive approach to problem-solving. Her commitment to team success is truly admirable. Your assistance has been invaluable, please continue delivering such outstanding support.Leo (Royal Wharf owner)
Thank you for sharing your experience with us. It is always great to hear such positive feedback and your comments are really appreciated. I know this will absolutely make Olivia's day! Wishing you all the best for the rest of 2023!
5/5
TrustpilotParam our Property Manager is AMAZING!
Param our property manager is absolutely brilliant. Always really quick to get back to us and efficient in resolving any issues. Param always goes the extra mile to help out making our lettings experience super smooth. I’ve really never experienced better service!
Hi Naomi,Thank you for taking the time to leave this review. We are thrilled to hear Param has become your benchmark of customer service! We will be sure to pass your kind words along to him, it will make his day.
5/5
TrustpilotI would highly reccomend John&Co
I would highly reccomend John&Co, they are professional, hard working and led to the best offer amongst all the agents I used. Ryan and Gytis in particular were very helpful!
Hi Kaustubh,Thank you so much for your recommendation! We’re thrilled to hear that Ryan and Gytis were so helpful and that we could secure the best offer for you. We look forward to assisting you again in the future.
5/5
TrustpilotZcFang in Embassy Gardens rent feedback
Victoria and Cynthia are really professional in arranging my move in new apartment and helping me a lot with the contract. They are quick and kind. This is a lovely agency l.
Hi Kawa,Thank you for your kind words! We’re so pleased to hear that Victoria and Cynthia were able to make your move-in process smooth and efficient, and that they provided professional and friendly service. We always aim to deliver quick and helpful assistance, and we’re glad you had such a positive experience with our team. We wish you well in your new home!
5/5
TrustpilotExcellent Service from Naomi Madourie
Naomi, a Junior Property Manager will go far. As a Landlord with a troublesome maintenance issue, she quickly sorted the problem out. Impressive work and a great communicator. Many Thanks.
Hi Tony,Thank you for your kind words and for recognising Naomi's hard work. We're thrilled to hear that she was able to resolve your maintenance issue quickly and effectively. We're confident she has a bright future ahead. We truly appreciate your feedback, and we’re always here if you need further assistance!
5/5
TrustpilotThanks Bethel and Sarah
Mr. Bethel Gamma helped us to lease out the property very quickly with good rental.Ms Sarah Ferrira answered my questions promptly and follow up with the tenant on handover matters effectively.
Thank you for your kind words. We're thrilled to hear that Bethel and Sarah were able to assist you effectively. It's our goal to provide prompt and professional service, and your feedback lets us know we are delivering a top-notch service to all our clients. If you have any further needs or questions in the future, please don't hesitate to reach out. Thanks again for choosing us!
5/5
TrustpilotI had an issue with my washing machine…
I had an issue with my washing machine and Param Virdee helped to get it resolved in an effiecient, friendly and understanding way. I have no doubts that if another problem arises, it will be the same kind of service.Roula Allam
Hi Roula,We are pleased to hear you had such a positive experience. If you require any further assistance, do not hesitate to reach out!
5/5
TrustpilotHighly recommend Grace
I have Grace as my moving agent, she’s really diligent, hardworking, approachable which makes our moving really smooth. She’s always happy to help and answer any questions. I will highly recommend you to approach her if you are looking for any property near city island.
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Grace.
4/5
TrustpilotProperty manager review
Our property manager Spyros has been very responsive to maintenance issues that we have raised and helped to organise a timely resolution.
4/5
TrustpilotGreat check-out process
I very much appreciated the check out process which was smooth and clear. Working with Veronica was great. Thank you for the quick communication and general support
5/5
TrustpilotSwift Rental Service
Fast tenant finding with correct suitability and good overall provisions to facilitate tenants checking out and checking in whilst keeping landlord well informed throughout the various stages
Thank you for your kind words. We’re thrilled that you had a smooth experience and that was consistently communicating with you. Our team is committed to making the letting process seamless for our clients, and we’re glad you felt supported.
5/5
TrustpilotVery positive property search…
Very positive property search experience, thanks Brooke and Alexandra for helping us finding the good property!
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