Every review we hold for the Brentford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFriends staff and quick responses to…
Friends staff and quick responses to any issues. Param is especially good, resolving any issue I have in a professional and pragmatic manner.
Kristoffer · 12 February 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Param.
★★★★★ 5/5
GoogleAndrew was so helpful throughout our rental search. Genuinely one of the nicest and most honest people we met during this search.
Emma · 27 June 2025
★★★★★ 5/5
TrustpilotMoving Experience (Bethel Gamma)
Bethel Gamma has been very accommodating in helping me move and answering any questions I had about the process, this made the whole thing very straightforward.
David · 3 December 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us this review.We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Bethal.
★★★★★ 5/5
TrustpilotAgent Cynthia is very helpful and…
Agent Cynthia is very helpful and helped me settled very well.
Leonardo · 13 September 2024
Agent replied · 29 October 2024
Hi Leonardo,Thank you for your feedback! We’re so pleased to hear that Cynthia was able to help you settle in comfortably. Your satisfaction is our top priority!
★★★★★ 5/5
TrustpilotJoshua Wadmore is amazing …
Joshua Wadmore is an amazing property manager and is honestly the why one I’ve had ever since moving to EG . I’ve had multiple property managers at John’s and Co over the last 6 years and I’m truly pleased with him ( no more waiting days for the simplest question/request) . If you can ask for him I’d definitely recommend you to .
Mary · 10 July 2023
★★★★★ 5/5
TrustpilotVanessa was very thorough in the…
Vanessa and Marwa were very thorough in the process and explanation and made the process smooth for us. Will highly recommend them to my friends.
Sahal · 6 December 2023
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Vanessa and Marwa
★★★★★ 5/5
TrustpilotI would like to thank Miss Michell R V…
I would like to thank Miss Michell R V during our stay at 33 Royal Crest Avenue. So far she has been very helpful and kind and helped in arranging professional cleaning of our town house before our arrival, then checked all the keys for us at our arrival and keep following up the weeds overgrowths in front and backyards for us
Alfred · 2 August 2023
★★★★★ 5/5
GoogleGood & efficient service. Marzaan Choudhury was great to work with.
Callum · 11 October 2025
★★★★★ 5/5
TrustpilotPurchase of a property - great experience
Elliot was great from the get go,from answering all my queries prior to submitting an offer all the way till the date of competition. He kept in touch throughout the purchase journey and also helped chase when necessary. Very friendly and approachable as well. Thank you for all your help.
Sreenivasa · 29 April 2024
★★★★★ 5/5
TrustpilotBethel was a joy to work with as she…
Bethel was a joy to work with as she was diligent and responsible in the work she did for us.
Sajitha · 20 March 2024
Agent replied · 13 June 2024
Hi Saijtha,Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with Bethel. We'll be sure to pass along your kind words to him. If you have any further needs or questions, please don't hesitate to get in touch.
★★★★★ 5/5
TrustpilotRespond time very quick and efficient…
Respond time very quick and efficient answers provided. Positive manner and reliable. Thanks to Leigh and Brook!
Serena · 14 May 2024
Agent replied · 13 June 2024
Hi Serena,We're delighted to know that Brook and Leigh provided quick, efficient, and reliable service with a positive attitude. We'll be sure to share your kind words with them. If you ever need anything else, feel free to reach out.
★★★★★ 5/5
TrustpilotThe team has been extremely helpful…
The team has been extremely helpful with proceedings, huge thanks to Victoria and Destini-Rikki
Emil · 1 July 2024
Agent replied · 24 August 2024
Hi Emil,Thank you for taking the time to leave us this review. Victoria and Destini will be pleased to know their service was of help.
★★★★★ 5/5
TrustpilotThank you, Rachel.
Rachel Massey has been fantastic to deal with! Very responsive and a great aura about her. Thank you Rachel!
Chris · 28 March 2024
Agent replied · 13 June 2024
Hi Chris,Thank you for your kind words! We're delighted to hear that Rachel Massey has provided you with fantastic service. We'll be sure to pass on your appreciation to her. If you need any further assistance or have any questions, please feel free to reach out.
★★★★★ 5/5
TrustpilotGreat service from Charlie and team
Great service from Charlie and team! They’ve covered all questions from start to finish as a first time landlord!
Anon · 27 March 2024
Agent replied · 13 June 2024
We're thrilled to hear we could be of assistance. Becoming a first time landlord can be daunting, if you need any help from us in the future, don't hesitate to ask. Wishing you all the best on your property journey!
★★★★★ 5/5
TrustpilotGreat Check Out experience - Lauren
Our property manager, Lauren, was kind and openly communicated with us. During our tenancy and checkout, Lauren informed us of what needed to be done and what was required from us. Our checkout was close to the holiday period, but Lauren still ensured that we adhered to what was expected from us. This ensure a smooth handing over, and Lauren, again was exceptional in explaining details until the very end.
Deandra · 23 January 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Lauren.
★★★★★ 5/5
TrustpilotThank you, Umar Sharif and Jenni Kong
Thank you for your good services. Umar has been very responsive, efficient and willing to go extra miles in providing quality management services. Umar is always there to provide good advice and solution to issues with our property. Jenni Kong is professional and efficient in dealing with the administration of our property accounts and she makes sure financial parts of the property is well taken care of.
Michael · 6 February 2023
★★★★★ 5/5
TrustpilotSeamless property search
It’s our second time working with Bilal Qaisar to find a property in City Island and he was incredibly helpful again and got us a great flat at a great price. Letting administrator Amy Bridge was also super helpful and responsive and made our move in process very easy.
Ekaterina · 2 May 2024
★★★★★ 5/5
TrustpilotParam is extremely helpful and…
Param is extremely helpful and reliable. I don’t need to worry anything with his help.
Shannon · 7 June 2024
Agent replied · 13 June 2024
Hi Shannon,We're thrilled Param has allowed you to feel secure in trusting Johns&Co with the management of your property. We won't let you down!
★★★★★ 5/5
TrustpilotProfessional property management
I recently had an issue in my flat that needed attention, and I must say, the management team exceeded my expectations in resolving it. Joynal from the management team was incredibly responsive and proactive in addressing the issue.Thanks to their prompt action and efficient management, the issue was resolved swiftly and effectively. I'm grateful to have such a reliable and responsive management team overseeing my flat. Highly recommended!
Mahsa · 29 February 2024
Agent replied · 13 June 2024
Hi Masha,Thank you for leaving this 5* review! We are pleased to hear we have exceeded your expectations, and thrilled that you will continue to recommend us in the future.
★★★★★ 5/5
TrustpilotVery professional and sympathetic…
Very professional and sympathetic people! A great experience! Special thanks to Bethel, very understanding and helpful, always making sure that everything goes smoothly.Thank you!
…… · 2 December 2023
Agent replied · 17 June 2024
Thank you for taking the time to leave us this review.We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Bethel.
★★★★★ 5/5
TrustpilotThank you Miss Brooke Nickless!I am so grateful for my property…
I am so grateful for my property manager Miss Brooke Nickless's professional help especially in a recent event where my tenant requested to have mattress replaced. Miss Brooke was very helpful coordinate with everyone involved and have the matter resolved to everyone' s satisfaction.
Leslie · 26 July 2024
★★★★★ 5/5
TrustpilotMany thanks to Spyros :)
Many thanks to Spyros! He is always very helpful and positive, and fast in replying to me. Your help is dearly appreciated!!
Goksu · 11 January 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words to Spyros .
★★★★★ 5/5
TrustpilotSo far so good
So far so good! Alexandra has been really responsive and helpful with our tenancy
Lea · 16 June 2024
Agent replied · 24 August 2024
Hi Lea,We're pleased to hear you have been impressed with our service. We hope to continue providing you with an exceptional level of service and will be sure to pass your feedback along to Alex.
★★★★★ 5/5
TrustpilotSpyros is a great property manager who…
Spyros is a great property manager who managed to help me deal with account issues. Great work. Thanks a lot!
Caca · 19 February 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a brilliant review. We’ll be sure to pass on your kind words Spyros.
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