Trusted Agent profile · Brentford

JOHNSCO Brentford reviews

4.8

★★★★★ Excellent

1,235 reviews across 3 platforms

192 High Street, Brentford, TW8 8LB

Part of JOHNSCO, see every office.

JOHNSCO's office in Brentford, at 192 High Street, is rated 4.8 out of 5 across 1,235 reviews on three platforms, including 178 Google reviews rated 4.8.

Google logo

4.8 / 5

178

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,056

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Brentford office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you Seth and Marwa for helping me…

Thank you Seth and Marwa for helping me move into my new perfect home!

Jen · 31 August 2024

Agent replied · 29 October 2024

Hi Jen,Thank you for leaving this feedback. We are pleased Seth and Marwa were able to facilitate your move, and we wish you all the best in your new home!

5/5

Trustpilot

Savannah Renaud and the Brentford…

Savannah Renaud and the Brentford team’s exceptional assistance throughout our tenancy process deserves high praise. Their unwavering dedication and willingness to go above and beyond in providing us with proper guidance made the entire experience seamless and stress-free. From start to finish, they ensured that we felt comfortable and well-informed every step of the way. We are immensely grateful for the invaluable support and commend their professionalism and commitment to excellence.

Alisha · 18 March 2024

Agent replied · 13 June 2024

Hi Alisha,We sincerely appreciate your feedback regarding Savannah and our dedicated team in Brentford. It brings us great joy to learn that their assistance throughout your tenancy process was met with such high praise. Your acknowledgment of their professionalism and dedication means a lot to us. Ensuring a hassle-free experience for our clients is always our goal, and we're thrilled that Savannah and the team were able to provide you with the proper guidance and support you needed. We look forward to continuing to serve you with excellence in the future.

5/5

Trustpilot

Sam and Eric did an amazing job for us

Sam and Eric did an amazing job for us. Very grateful for their support

Chris · 16 October 2026

5/5

Trustpilot

Savannah Renaud was very helpful…

Savannah Renaud was very helpful throughout the entire rental process, communication was good and she is very responsive to any questions I have.

Mandy · 17 March 2024

Agent replied · 13 June 2024

Hi Mandy,Thank you for your positive feedback! We'll be sure to pass your kind words along to Savannah Renaud.

5/5

Trustpilot

Candice and Rahan went above and beyond

Candice and Rahan were amazing. We had a fast and furious request from offer put forward to move in date, and they went above and beyond to ensure we hit it. We would not have moved in so smoothly if it was not for them - thank you!

Sinead · 24 July 2024

5/5

Google

Sania has been excellent from the moment she took my call when I inquired about the new development over at The Brentford Project. She really took the time to understand my requirements and show casing the right properties in person. I found her highly proactive and a genuine person to deal with. Couldn’t recommend her highly enough. Thank you Sania!

Yonathan · 24 November 2023

5/5

Trustpilot

I recently had a smooth contract…

I recently had a smooth contract renewal, all thanks to Katy, who is amazing, professional and understanding. Highly recommend!

Anonymous · 29 May 2024

Agent replied · 13 June 2024

Thank you for your review. We are pleased to hear you enjoyed a successful renewal and will be sure to pass your gratitude along to Katy.

5/5

Trustpilot

Great services

Great services , smooth prompt communication ⭐️ Destini-Rikki was a great service provider 🙏🏼

Danah · 23 August 2024

Agent replied · 29 October 2024

Hi Danah,Thank you for your review. We’re thrilled to hear that you had a great experience with Destini and that communication was smooth and prompt throughout. We appreciate your feedback and look forward to assisting you again in the future!

5/5

Trustpilot

Trustable Agent

Rich customer base, positive attitude, reasonable charges. Special thanks to Ryan.

Yoyo · 9 October 2024

Agent replied · 29 October 2024

Hi Yoyo,Thank you for your kind words! We're thrilled to hear that you had a great experience with us. It’s wonderful to know that we impressed you. We'll be sure to pass along your special thanks to Ryan, he’ll be delighted to hear it! We look forward to serving you again in the future.

5/5

Trustpilot

Michael Fadiora was extremely…

Michael Fadiora was extremely responsive, helpful and made recommendations when I asked for guidance

Mariam · 20 August 2024

Agent replied · 29 October 2024

Hi Mariam,Thank you for your positive feedback! We’re so pleased that Michael’s responsiveness and helpfulness made your experience a smooth one. Providing tailored recommendations and guidance is something we take pride in, and we’re glad to know Michael was able to assist you effectively. We’re here for any further support you may need!

5/5

Trustpilot

Victor has been great

We've found Victor's help really beneficial to our experience with the business and in our tenancy

Chris · 30 September 2026

5/5

Google

Sania were great, answering all my queries prior to submit an offer and during all the process, very clear information and kindly support that made easier the path for us, explaining us everything and guided us on what for us was totally new . Very friendly and approachable agent. Totally gratefully

Rosabel · 22 May 2024

5/5

Google

Working with Sania was an absolute pleasure! She attentively listened to all my preferences for finding a new flat. Not only did she scheduled viewings promptly, but she also went above and beyond in answering all my questions and concerns. Her professionalism and dedication made the entire process smooth and stress-free.

Maheen · 22 May 2024

5/5

Google

Thank you to Faid for helping us through the process and making us feel at ease. He was very quick to respond, on hand and answered any questions that we had whether that be on email, text or on call. Super helpful! Thank you so much Faid.PositiveResponsiveness, Quality, Professionalism, Value

Farzana · 22 June 2021

Agent replied · 21 June 2024

Hi Farzana, Thank you for leaving us this fantastic review, we really appreciate it. We're glad we were able to help you through the process and that your experience with us was a positive one. We'll pass your kind words on to Faid and to the rest of the team. All the best, JOHNS&CO

5/5

Trustpilot

Review for Odete Gomes

Odete Gomes is a wonderful property manager. She helped me resolve the issue with great efficiency and within time. She kept me well-informed and is very prompt with her responses which honestly is the best thing since you are not left wondering. Her professionalism is commendable.

Tanushree · 14 August 2024

5/5

Trustpilot

Great property manager

Spyros is very responsible and professional. He quickly response and solve my problem. I'm glad to have him as my property manager, it's really nice to work with him.

Wang · 13 October 2023

Agent replied · 13 June 2024

Hi Wang Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto Spyros.

5/5

Trustpilot

Great service by the property manager

Thank you Bryony for making the check out experience smooth and seamless! We received our deposit refund within 2 weeks of check out.

Wan · 24 June 2025

5/5

Trustpilot

There were a significant number of…

There were a significant number of issues when we moved in but our property manager Priscilla Ogefere worked with diligence and efficiency to get them sorted.

Ahmed · 19 December 2023

Agent replied · 13 June 2024

Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to priscilla.

5/5

Trustpilot

Thank you Candice and Martina for…

Thank you Candice and Martina for helping me with the rental process!

Zixuan · 11 September 2024

Agent replied · 29 October 2024

Thank you so much for your feedback! Moving can often be a stressful time, but our team is committed to making it as straightforward and enjoyable as possible. It’s fantastic to know that they were able to assist you every step of the way.

5/5

Trustpilot

Great Property Management

Brooke Nickless has been lovely, responding to queries promptly and helping me solve all my problems - thanks a lot!

Kanishk · 18 April 2024

Agent replied · 13 June 2024

Hi Kanishk,We're thrilled to hear that Brooke has been providing you with excellent service, responding promptly to your queries and helping to resolve any issues you encounter along the way. It's our priority to ensure that our clients feel supported and heard, so it's wonderful to know that Brooke has made a positive impact on your experience. We'll be sure to pass along your appreciation to Brooke.

5/5

Trustpilot

Great service

Our agent Katy was always super understanding, patient and easy to reach.

Imke · 6 September 2024

Agent replied · 29 October 2024

Thank you for your kind words. We're thrilled to hear that Katy provided such a positive experience for you. Understanding, patience, and accessibility are qualities we strive for, and it's wonderful to know that Katy embodied them in your interactions. If you ever need anything in the future, don't hesitate to reach out, we're always here to help!

4/5

Trustpilot

Savannah and Amy are very kind and they…

Savannah and Amy are very kind and they helped us a lot. Also Nick was good.

Bora · 29 June 2024

Agent replied · 24 August 2024

Hi Bora,We are pleased to hear our team were able to successfully assist you, and did so with a smile! If you need any help in the future, don't hesitate to reach out.

5/5

Trustpilot

Very pleasant experience

I was recently hunting for a flat and had the pleasure of meeting Anthony Otigbah who was not only super helpful but went out of his way to make sure I found the best places based on my wishlist. He gave me a detailed overwiew during the viewings in a very professional but also friendly manner. I would recommend 100%.

Felipe · 5 September 2024

Agent replied · 29 October 2024

Hi Felipe,Thank you for taking the time to leave this glowing review! It's fantastic to hear that Anthony went above and beyond to make your experience smooth and enjoyable. Your recommendation means the world to us, and we're grateful to have been a part of your home-hunting journey! We wish you all the best in your new home!

5/5

Trustpilot

Param has managed the property really…

Param has managed the property really well and deals with all issues quickly.

Matthew · 12 October 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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