Every review we hold for the Brentford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat first time experience renting
Sarah Ferreira was wonderful and guided us through all steps. She was very prompt in her communication.
Christine · 24 August 2024
Agent replied · 29 October 2024
Hi Christine,Thank you for your feedback! We’re delighted to hear that Sarah was able to guide you through every step and that her prompt communication made the process smoother for you. We’ll be sure to share your kind words with her. If you need any further assistance in the future, don’t hesitate to reach out. We’re here to help!
★★★★★ 5/5
TrustpilotBethel Gamma has been a great help in…
Bethel Gamma has been a great help in renting my unit 1108 Charrington Tower. I am very pleased with the performance. Keep it up Bethel
Yousif · 30 March 2024
Agent replied · 13 June 2024
Hi Yousif,Thank you for your kind words! We'll be sure to pass on your appreciation to Bethel. If you need any further assistance or have any questions, feel free to reach out.
★★★★★ 5/5
TrustpilotLara Robson is my property manager
Lara Robson is my property manager. She is always helpful and responds in a quick way.
Kitty · 6 September 2024
Agent replied · 29 October 2024
Hi Kitty, Thank you for your feedback! We're thrilled to hear that Lara Robson has been such a helpful and responsive property manager. We'll be sure to pass your kind words along to her.
★★★★★ 5/5
TrustpilotVeronica - great help!
Veronica organised the repair including contractor and landlord approval without any issue. Everything was sorted within shortest time. Many thanks and happy to have such a great agent!
Hari · 24 January 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review!We are so pleased that you had such a positive experience with Johns&Co . We’ll be sure to pass on your kind words to Veronica.
★★★★★ 5/5
GoogleThank you so much for helping me find properties. They have a wide variety of properties covering many areas with abundant resources. Besides, they respond promptly and fully understand my requirements. They are reliable partners.
Yun · 11 June 2026
★★★★★ 5/5
TrustpilotCyntia is the best!
Cynthia was amazing with me during my process to find a new home. She was very kind and available to help us. I totally recommend her!
Nathalia · 26 February 2024
Agent replied · 13 June 2024
Hi Nathalia,We are pleased to hear Cynthia was able to make your property journey a positive one! She will be thrilled to hear this. Best wishes in your new home.
★★★★★ 5/5
TrustpilotCynthia and Candice were so great to…
Cynthia and Candice were so great to work with! Made the process smooth and easy
Christina · 13 September 2024
Agent replied · 29 October 2024
Hi Christina,Thank you for your wonderful feedback! We’re glad to hear that Cynthia and Candice made the process smooth and easy for you. We truly appreciate your kind words!
★★★★★ 5/5
TrustpilotWe had a great experience in working…
We had a great experience in working with this company. The communication with Jordan Ellis-Hope is exemplary! We look forward to working with you more!
Camille · 13 March 2024
Agent replied · 13 June 2024
Hi Camille,Thank you for the great feedback! We're thrilled about your positive experience, especially with Jordan. Looking forward to more collaboration!
★★★★★ 5/5
TrustpilotExcellent Service by these 2 employees
Marwa and Vanessa was very helpful and always attends to my queries in a prompt manner. I appreciate the service that both extends to me.
Tay · 11 March 2024
Agent replied · 13 June 2024
Hi Tay,Thank you for your kind words! We're pleased to hear that Marwa and Vanessa provided you with helpful and prompt assistance. Your satisfaction is our priority, and we'll be sure to pass your kind words along to the team.
★★★★★ 5/5
TrustpilotThey have been great stayed with me…
They have been great stayed with me until the final steps, Silvia and Erin amazing help.
Ob · 13 October 2026
★★★★★ 5/5
TrustpilotOur property manager Spyros was always…
Our property manager Spyros was always there to help and manage any issues we had! Great experience throughout the year.
Caro · 13 June 2024
Agent replied · 17 June 2024
Hi Caro,Thank you for your kind words! We're thrilled to hear you had a great experience with Spyros as your property manager. We appreciate your feedback and look forward to continuing to serve you.
★★★★★ 5/5
TrustpilotVery helpful service
Priscilla Ogefere ( Property Manager) have arranged for the repair the excellent MD maintenance two men. Their were extremely helpful. Thank you Priscilla for your hard work.
Mr · 21 January 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us a 5* review! We are so pleased that you had such a positive experience with Johns&Co. We will make sure to pass this onto Priscilla.
★★★★★ 5/5
TrustpilotSam was absolutely great through the…
Sam was absolutely great through the whole process of finding the apartment and everything after!
Dana · 27 August 2024
Agent replied · 29 October 2024
Hi Dana,Thank you for leaving this five star rating. Sam will be thrilled to hear he delivered a great service!
★★★★★ 5/5
TrustpilotErin & Matthew
We have great experience with Erin & Matthew. Their quick and professional responses did impress us.
PIERRE · 8 October 2026
★★★★★ 5/5
TrustpilotThank you Bryony Bowyer
Prompt services. Handled the issue quickly with profession. Thank you Bryony!
胡天赐 · 24 October 2024
Agent replied · 29 October 2024
Thank you for recognizing Bryony’s prompt and professional approach. We appreciate your feedback!
★★★★★ 5/5
TrustpilotGood team
Andrew Shek and his team incl. Claudiu Ciupitu had been very helpful and professional.
Tsan · 6 September 2024
Agent replied · 29 October 2024
Hi Tsan,Thank you for your kind words! We're delighted to hear that Andrew, Claudiu, and the team have provided you with helpful and professional service. Your satisfaction is our priority, and we’re glad to know the team met your expectations. If you need further assistance, feel free to reach out anytime!
★★★★★ 5/5
TrustpilotWorking with John's&Co (Specifically…
Working with John's&Co (Specifically Lucia, who was absolutely lovely and kept me in the loop through every step of the process) on getting a parking space recently was lovely and seamless; would highly recommend :)
Caeora · 30 May 2026
★★★★★ 5/5
TrustpilotAmy was very helpful
Amy was very helpful, on job always a first point of contact and very professional. Marwa was also very helpful and gave speedy responses
Joshua · 5 March 2024
Agent replied · 13 June 2024
Hi Joshua, Thank you for leaving this 5* review, we are pleased to hear our team provided you with a positive service.
★★★★★ 5/5
TrustpilotAlexandra Erne has been very helpful in…
Alexandra Erne has been very helpful in letting out our properly and has assisted efficiently despite time zone difference
BT · 9 June 2024
Agent replied · 13 June 2024
Thank you for leaving this fantastic feedback. It is great to hear that Alex has been managed to successfully manage your let. Johns&Co will always cater to our clients, no matter the time!
★★★★★ 4/5
TrustpilotOur property manager Prisicilla has…
Our property manager Prisicilla has been of great support so far,very responsive to requests, proactive, friendly and easy to hold conversations with. She takes her time to take notes of all complaints and act fast on it. So far its good and I hope all our complaints gets resolved soon.
Victoria · 27 June 2024
★★★★★ 5/5
TrustpilotPriscilla has been wonderful to work…
Priscilla has been wonderful to work with, she has supported us from addressing our issues in a timely fashion to providing references to my future landlord.
Jibran · 18 January 2024
Agent replied · 13 June 2024
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Priscilla .
★★★★★ 5/5
TrustpilotThank you Seth and Marwa for helping me…
Thank you Seth and Marwa for helping me move into my new perfect home!
Jen · 31 August 2024
Agent replied · 29 October 2024
Hi Jen,Thank you for leaving this feedback. We are pleased Seth and Marwa were able to facilitate your move, and we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotSavannah Renaud and the Brentford…
Savannah Renaud and the Brentford team’s exceptional assistance throughout our tenancy process deserves high praise. Their unwavering dedication and willingness to go above and beyond in providing us with proper guidance made the entire experience seamless and stress-free. From start to finish, they ensured that we felt comfortable and well-informed every step of the way. We are immensely grateful for the invaluable support and commend their professionalism and commitment to excellence.
Alisha · 18 March 2024
Agent replied · 13 June 2024
Hi Alisha,We sincerely appreciate your feedback regarding Savannah and our dedicated team in Brentford. It brings us great joy to learn that their assistance throughout your tenancy process was met with such high praise. Your acknowledgment of their professionalism and dedication means a lot to us. Ensuring a hassle-free experience for our clients is always our goal, and we're thrilled that Savannah and the team were able to provide you with the proper guidance and support you needed. We look forward to continuing to serve you with excellence in the future.
★★★★★ 5/5
TrustpilotSavannah Renaud was very helpful…
Savannah Renaud was very helpful throughout the entire rental process, communication was good and she is very responsive to any questions I have.
Mandy · 17 March 2024
Agent replied · 13 June 2024
Hi Mandy,Thank you for your positive feedback! We'll be sure to pass your kind words along to Savannah Renaud.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
