Trusted Agent profile · Brentford
★★★★★
1,235 reviews across 3 platforms
192 High Street, Brentford, TW8 8LB
Part of JOHNSCO, see every office.
JOHNSCO's office in Brentford, at 192 High Street, is rated 4.8 out of 5 across 1,235 reviews on three platforms, including 178 Google reviews rated 4.8.
178
Reviews on Google
This office
1
Reviews on Facebook
Business-wide
1,056
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentford.
Every review we hold for the Brentford office, from every platform, shown as written. First names only.
5/5
TrustpilotCharlie Carter is first class and makes…
Charlie Carter is first class and makes it happen! Very on top of things and recommend highly.
Hi Ed,Thank you for leaving this 5* review. We agree Charlie truly is first class! We're pleased to hear you would continue to recommend his service in the future.
5/5
TrustpilotNoami has been great help!
Hi Stella,Thank you for your feedback! We’re happy to hear that Naomi was able to assist you and provide the help you needed. Don’t hesitate to reach out if you require anything further!
5/5
TrustpilotVery Responsive management
Very Responsive management. In particular I want to thank Lara Robson for being extremely helpful.
Hi Seyed,We're pleased to hear you had a positive experience with Lara, we'll be sure to pass your feedback onto her.
5/5
TrustpilotYour colleague,Mr Thomas CHAN is great.
Your colleague, Mr Thomas CHAN is a great help.
5/5
TrustpilotI’ve been in contact with Clauidi…
I’ve been in contact with Clauidi through my friend and although he was not assigned to my case he helped me a lot through following up with his manager and thanks to him I’ve hard back from the landlord quickly. He is also very kind and I can see that he is doing an excellent job.
Hi Zeynep,Thank you for sharing your experience! We’re so glad to hear that Claudiu was able to assist you even though he wasn’t directly handling your case. His willingness to go the extra mile to follow up and ensure a quick response is exactly what we strive for. We’re proud to have such a dedicated team member like Claudiu, and we’re here to help if you need anything else.
5/5
TrustpilotThanks Priscilla Ogefere
Thanks Priscilla Ogefere, good experience so far
Hi David,Thank you for sharing your experience. We're happy to hear that things have been going well with Priscilla. If you ever need further assistance, we're here to ensure your experience remains just as positive.
5/5
TrustpilotThank you Param
Thank you Param. Prompt and efficient in dealing with our enquiries. An asset to the team
Hi Mauro,We're pleased you were impressed with Param's service. We'll be sure to pass your feedback along to Param, it will make his day.
5/5
TrustpilotExcellent communication
Excellent communication, polite, friendly and above all helpful staff, especially Rachel Massey. Would definitely recommend them!
Hi Jack,Thank you for your glowing review! We're thrilled to hear about your positive experience with our staff, especially Rachel. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out.
5/5
TrustpilotAlexandra Ene was good in arranging…
Alexandra Ene was good in arranging throughout the process of signing of the tenancy agreement.
Thank you for your kind feedback. We will be sure to share your appreciation with Alexandra.
5/5
TrustpilotExcellent with quick and accurate…
Thanks to Wai Yau from John & Co. his excellent performance with quick and accurate feedback.
Hi Thomas,Thanks for acknowledging Wai's exceptional service. We value your feedback greatly.
5/5
TrustpilotParam Virdee
Overall, the service from the Brentford branch has been exemplary and cannot fault it but I write to commend Param Virdee for his unselfish professionalism in extend this care and attention at the moment of need for another property not under his remit. He stepped up and delivered positive results. Well done!
Hi Brian,Thank you for these kind words. We are pleased to hear that the Brentford team have consistently provided you with exemplary service. It is fantastic that Param in particular stood out to you due to his professionalism and dedication to going above and beyond to ensure your needs are met. We truly value our clients and are proud Param has demonstrated this. We will be sure to pass your praise along to him, it will make his day!
5/5
TrustpilotGreat service and experience
Adekunle has been helpful and responsive with a number of issues and questions I’ve raised. Sometimes dealing with property services you can find the responses to be curt or robotic but he’s been incredibly helpful and attentive with all our needs.
5/5
TrustpilotMany thanks Amy Bridge & Charlie Carter…
Many thanks Amy Bridge & Charlie Carter for a very professional service.
Hi Hussein,Thank you for taking the time to leave this feedback. We will be sure to pass your appreciation along to them.
5/5
GoogleWe had a very good experience looking to rent for the first time. Mehdi was very proactive and took initiative to provide us with ample information and went through the best way possible to go forward with renting the property. I would highly recommend the firm.
5/5
TrustpilotLara Robson is very responsive and…
Lara Robson is very responsive and helpful!
Hi Herve,Thank you for your lovely feedback! We strive to be there for our clients every step of the way, and it’s wonderful to know Lara provided the level of service you deserve. Please reach out if there’s anything else we can assist you with!
5/5
TrustpilotBethel & Joe were great
Bethel was great! Very efficient in getting our agreement signed. Joe was also great when showing the flat. Very responsive and informative.
Thank you for taking the time to leave us this review. We really appreciate your feedback and are delighted you had such a positive experience! We will make sure to pass this onto bethel & joe.
5/5
TrustpilotRachael was great
Rachael was great, she answered all my questions promptly and made my moving out process painless.
Hi Bianca,We are glad to hear Rachael was able to provide you with a positive end of tenancy experience. We wish you all the best in your property journey!
5/5
TrustpilotPoliteness, care and perseverance
Politeness, follow-up, knowledge, and very helpful.Your agent Talal Qaseem was really the best,I could expect. Thanks 😊
Thank you so much for leaving such a great review. We’ll be sure to pass on your kind words to Talal.
5/5
TrustpilotI had the best experience working with…
I had the best experience working with Victoria McDaniel and Leigh Hallett as my letting negotiator and Administrator respectively. They made the whole process seamless and fast, given that I had a tight deadline to meet. I will highly recommend their services to anyone looking for a top tier letting agent.
Hi Agbai,Thank you for your trust! Victoria and Leigh are happy they could make your experience swift and smooth, even on a tight deadline. If you need any further assistance, please don't hesitate to reach out.
5/5
TrustpilotPrompt and Excellent Customer Experience
Priscilla is ever ready to assist reliably whenever needed. Well done and thank you Priscilla
Hi Eng,Thank you for taking the time to leave this feedback. We will be sure to pass your appreciation along to Priscilla!
5/5
TrustpilotGreat support
Brooke Nickless has been fantastic and very quick to address any issues regarding flat maintenance.
Hi Lavinia,We're pleased o hear that Brooke was proactive in dealing with your maintenance issues. We will be sure to pass your positive feedback along to her.
5/5
TrustpilotSpecial thanks to Param Virdee for his…
Special thanks to Param Virdee for his responsiveness. He always replies and acts promptly and swiftly.
Hi Stan,Thank you for writing to us!We are so pleased to hear from a valued client and that you are still impressed with our service. Best wishes.
5/5
TrustpilotCharlie and Victoria are absolute Professionals.
Charlie and Victoria are absolute professionals. They are appreciated and trusted by the tenant and landlord alike. They go the extra mile. I have asked Charlie to assist me, in matters beyond his function, and it was done efficiently and timeously and most importantly with the greatest pleasure. Thank you both so much.
Hi Michael,Thank you for your kind words about Charlie and Victoria! We’re delighted to hear they went the extra mile for you and made sure all your needs were met efficiently and with pleasure. We’re proud to have them on our team, and we’re always here to help with any further assistance.
5/5
TrustpilotGreat experience.
Everything went very smooth. Candice and Gytis were extremely helpful.
Hi Filip,Thank you for your review. We will be sure to pass your appreciation along to Candice and Gytis.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. JOHNSCO hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brentford.
