Trusted Agent profile Β· Brent

Winkworth Kingsbury reviews in Brent

4.2

β˜…β˜…β˜…β˜…β˜… Great

1,236 reviews across 2 platforms

499 Kingsbury Road, Kingsbury, London, NW9 9ED, Brent, NW9 9ED

Winkworth's office in Brent, at 499 Kingsbury Road, is rated 4.2 out of 5 across 1,236 reviews on two platforms, including 369 Google reviews rated 4.9.

Google logo

4.9 / 5

369

Reviews on Google

This office

Trustpilot logo

867

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Google

Thank you so much winkworth.since 2021 winkworth helped us to find most suitable home twice, special thanks to Gurpreet Gill, always listen to our expectations and act accordingly πŸ‘ …

Aruna Β· 2 November 2024

Agent replied Β· 9 November 2024

Dear Aruna, Thank you for taking the time to share your positive feedback about Winkworth Kingsbury! We're delighted to hear that Mr. Kirtesh Shah was able to resolve your issue promptly and to the highest standards. At Winkworth Kingsbury, we strive to provide excellent service, and it's wonderful to know that Kirtesh's efforts were appreciated. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.

5/5

Trustpilot

We’ve had an excellent experience with…

We’ve had an excellent experience with our property manager, Michael Ferguson. He is consistently responsive and proactive, which gives us real peace of mind as landlords.

Diana Β· 3 May 2026

Agent replied Β· 27 May 2026

Thank you so much for your kind words, Diana. We really appreciate you taking the time out to share your experience with us. We agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

Winkworth has been such a wonderful agency, and I'm genuinely happy to be a part of it. Thank you for everything β˜†β˜†β˜†β˜†β˜† Thank you Guppret the best agent

Fil Β· 18 November 2024

Agent replied Β· 9 November 2024

Dear Fil Tahiraj, We truly appreciate your kind words and the time you took to share your 3-year experience with the Winkworth Kingsbury team! We're thrilled to hear that our team, especially Gurpreet, has been professional, knowledgeable, and efficient. Gurpreet is indeed a fantastic agent, and we're grateful for the recommendation and the five-star rating. If you ever have more real estate needs or if there's anything else we can assist you with, please feel free to reach out. Thank you again for your trust and support.

5/5

Google

Nishi was extremely helpful in helping me throughout my journey to finding a property. Not to mention, I was quite ill the week I was moving into my property and Nishi was so accommodating and helpful - ensuring I had a stress free, easy move in! Highly recommend.

Amber Β· 10 November 2023

Agent replied Β· 9 November 2024

Thank you, Amber, for your positive review and for highlighting Nishi's assistance in your property search. We're pleased to hear that Nishi was extremely helpful and accommodating, especially during a challenging time (hope you are feeling better). Your recommendation is highly appreciated, and we're here to provide you with a stress-free and easy experience in the future, should you have any more real estate needs or questions. Thank you for choosing our services!

5/5

Google

The team at Winkworth estate agents in Kingsbury were fantastic to work with on the renting of property. Most helpful person in there is Sam were efficient and knowledgeable about their business. He’s so kind person we are calling him everyday about we need to property we need to move argent and Sam helping us he’s doing so good he done all pross in 2 weeks and we move new house Sam your so kind thank you very very much for your help

Tejas Β· 10 November 2023

5/5

Google

I had very good experience with Winkworth kingsbury, especially Nishi Shah help to find the right place for my family and whole team was Really good helping people like us to find the house. We really enjoying our new home in Tulip court. Thanks to Winkworth. Shiroma Frugtniet.

Shiroma Β· 10 November 2023

Agent replied Β· 9 November 2024

We're delighted to hear about your wonderful experience with Winkworth Kingsbury, Shiroma! Finding the right place for your family is a significant milestone, and we're thrilled that Nishi Shah and our team were able to assist you in making that happen. Enjoy your new home in Tulip Court, and if you ever need any further assistance or have questions in the future, please know that we're here to help. Thank you for choosing us as your estate agents, and we wish you and your family all the best in your new home!

5/5

Google

From the start Winkworth have been excellent. They have great contacts with good local tradesmen and quickly resolve any issues to ensure everyone is happy. I’d like to thank Sam, Swati and Ajay but specifically Kirtesh who always goes above and beyond to resolve any issues. Thank you.

Helen Β· 10 November 2023

Agent replied Β· 9 November 2024

Dear Helene. Thank you so much for taking the time to leave this wonderful review. We are delighted to hear about your positive experience with Winkworth in Kingsbury. It's our mission to provide exceptional service, and we're thrilled that you found our team, especially Sam, Swati, Ajay, and Kirtesh, to be excellent in assisting you. Kirtesh is indeed an invaluable member of our team, and it's heartwarming to know that he consistently goes above and beyond to resolve any issues. We will make sure to pass on your appreciation to them and the entire team. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help. Thank you once again for your kind words, and we look forward to continuing to serve you in the future.

1/5

Trustpilot

Cooperative before contracts exchange, not aftrwards

Cooperative before contracts exchange. Uncooperative to the point of rudeness after. Made moving in moe dfficult

A Β· 7 July 2026

Agent replied Β· 24 September 2026

We take all reviews very seriously and are sorry your experience has compelled you to lead a less than perfect review. However, we are genuinely puzzled here as your agent and you personally contacted us to arrange pre-completion access to store items and cut the lawn…. Both requests have been granted with good grace by the vendor, who certainly did not have to , Β and by ourselves without a trace of difficulty or rudeness.

5/5

Google

I would definitely recommend Kirtesh shah from Winkworth. As a tenant I had no problem reaching out to him to get my property issues sorted out swiftly and effectively. A person you can count on if you encounter any property management issue.

Charles Β· 14 March 2024

Agent replied Β· 9 November 2024

Dear Charles Leung, Thank you for your recommendation! We're delighted to hear about your positive experience working with Kirtesh Shah from Winkworth. Providing swift and effective assistance with property issues is always our goal, and we're thrilled that Kirtesh was able to help you resolve your concerns. Your confidence in Kirtesh as someone you can count on for property management issues is greatly appreciated. If you ever encounter any further issues or have any questions in the future, please don't hesitate to reach out.

5/5

Trustpilot

Professional and local knowledge experts

Tom was brilliant for us. Valuation was truthful, his communication was direct and insightful. Throughout the sales process which, never goes smoothly, Tom was talking to me every day via whatsapp to make sure it all went smoothly and we kept everyone happy through a scary period of interest rate rises. Cannot recommend Winkworth and Tom enough. Thank you.

Jacob Β· 8 November 2022

Agent replied Β· 23 November 2024

Thank you so much for your kind words, Jacob. We really appreciate you taking the time out to share your experience with us, and we agree, Tom is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Thank-you team Winkworth Poringland…

The whole team at Winkworth Poringland were outstanding. Our house sale was particularly protracted and challenging, yet they held my hand all the way! Given that I was going through an unsavory divorce at the same time, their tenacity and professional respect was most appreciated. Always helpful and encouraging, a big shout out goes to Jade McGarvey and her team! Thank-you.

Liz Β· 18 August 2022

Agent replied Β· 23 November 2024

Thank you so much for your kind words, Liz. We really appreciate you taking the time out to share your experience with us, and we agree, Jade is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Great for selling a house and keeping me informed

We have just exchanged on a house that was shown by Winkworths. I can't praise them highly enough, particularly Terry as we didn't have an agent who sold our house so had to continually contact Winkworths instead. They always returned my calls and always kept us up to date with everything throughout. I would very happily sell my house through them next time we sell. Thank you for all your help!

Louise Β· 22 December 2020

Agent replied Β· 23 November 2024

Afternoon Louise. Thank you for your kind comments and excellent score regarding the service you received recently at a Winkworth office. All of the Winkworth offices are independently owned and operated and unfortunately I am able to ascertain which office you dealt with on this ocassion. We are delighted however that you are happy with the service you received and Winkworth look forward to assisting you again in the future. Enjoy your new home.

5/5

Trustpilot

First Home Purchase

I have just exchanged on my first home and cannot thank Thomas Syms enough for guiding me through the entire process. He was very quick at responding to me, provided great advice, offered some fantastic recommendations for mortgage advisors and surveyors and made the whole experience seem simple and exciting. Thank you!

Lara Β· 20 June 2023

Agent replied Β· 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

With thanks to the Kensal Rise team

With thanks to the Kensal Rise teamWe had a great experience renting with the team in Kensal Rise. Attentive, responsive, and fair - our particular thanks to Michael for his support. Highlights included the team actually fighting on our behalf during the COVID supply chain delays to resolve an issue sourcing a part for a faulty washing machine.We'd definitely recommend them.

HS Β· 29 July 2022

Agent replied Β· 23 November 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

Ravi was very helpful and professional. He communicated regularly throughout the viewing process, tenancy negotiation and beyond. We would recommend working with Ravi to secure your next property!

Hayat Β· 19 October 2024

Agent replied Β· 9 November 2024

Dear Hayat Askar, Thank you for your 5-star review and your kind words about Ravi. We’re pleased to hear that his professionalism and regular communication made the viewing and tenancy negotiation process smooth for you. Your recommendation means a lot to us, and we’re glad you had a positive experience. We look forward to assisting you with any future property needs.

5/5

Google

Nishi was professional and very helpful. Always offering advice and guidance and understanding of our needs completely. Couldn't recommend her enough and the fact that we always return to Winkworth is a testament to the exceptional service. Well worth it. Thank you Nishi and the team.

Jo Β· 10 November 2023

Agent replied Β· 9 November 2024

Dear Jo. Thank you for your wonderful feedback! We greatly appreciate your kind words about Nishi and our team's professionalism. We're thrilled to know that we've consistently met your needs, and your return to Winkworth is the best testament to our commitment to exceptional service. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

1/5

Trustpilot

Title:** Extremely Disappointed with the Service

I had a scheduled viewing with Winkworth Property Agency Kingsbury Road brunch by Nishi and was left waiting for over 40 minutes. The agent never turned up, and what made it worse was that I didn't even receive a call or message to explain the delay or cancellation. This level of service is completely unacceptable and shows a lack of professionalism and respect for clients' time. I expected much better from a well-known agency like Winkworth. Very disappointed and will reconsider dealing with them in the future.

Mo Β· 12 August 2024

Agent replied Β· 23 November 2024

Hi Mohsen Amiri,At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Google

Had a really very wonderfull experience with Sam Shah, always available to help us out with everything, fast and easy process for taking a home for rent, very supportive as well.

Pranav Β· 11 October 2026

5/5

Google

Excellent support in finding and renting the right house for you. I was really impressed with the level of service I received. I had a great experience with the technicians service team at Winkworth. They were very responsive and extremely helpful, and they were able to resolve my issue quickly. I would definitely recommend this company to others. Special thanks to Sam, Nishi, Kirtesh and whole team.

KARTIK Β· 12 June 2024

5/5

Google

I have let my properties through Winkworth Kingsbury for nearly 20 years and cannot fault their service. They have always been reliable and professional. They have given me sound advice and have dealt with my tenants fairly and openly on my behalf. I will continue to use them and have no reason to consider other agents. I would personally like to thank Sam Shah, Ajay Bathija and Amit Patel for their impeccable service to date.

Sanj Β· 11 November 2018

Agent replied Β· 9 November 2024

Thank you for your 5* review. We are glad you are happy with our service. We will endeavour to continue giving you this high level of service.

5/5

Trustpilot

Shaun and Aaron were amazing

Shaun and Aaron were amazing! The best real estate agents I have ever dealt with. Found us the most amazing property and helped us secure it and get it over the line in the most efficient and effortless way possible. They are both very friendly, honest and had great communication. Over all the they are both excellent at their jobs and car about their clients. Both went above and beyond in making this horrible process seem like a piece of cake!

Customer Β· 17 August 2023

1/5

Trustpilot

If only we could give a 0 score.

If only we could give a 0 score. Worst letting agent we have ever had the misfortune of coming across. No communication, no call backs, no explanations and no assistance. Avoid

Adam Β· 6 October 2026

5/5

Google

Nishi from Winkworth Kingsbury is a true professional. She was very friendly, approachable and knowledgable with lots of good advice and suggestions. She was diligent and always responsive to all queries. My wife and I are happy to recommend Nishi and Winkworth Kingsbury.

Mani Β· 15 December 2023

Agent replied Β· 9 November 2024

Thank you, Mani, for your fantastic review of Nishi and Winkworth Kingsbury! We're delighted to hear that Nishi's professionalism, friendliness, and wealth of knowledge made a positive impact. Her dedication, coupled with her responsiveness to all queries, reflects our commitment to excellent service. Your recommendation means a lot to us. We're here for you and your wife whenever you need assistance. Thank you for choosing Winkworth Kingsbury and recommending Nishi.

5/5

Trustpilot

Dan & Jonas - Lettings

Dan & Jonas in the lettings department are great to work with & very professional , customer care is amazing

Jane Β· 14 May 2026

Agent replied Β· 27 May 2026

We’re delighted to hear you had a 5-star experience at Winkworth Beckenham, Jane. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.

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