Trusted Agent profile Β· Brent

Winkworth Kingsbury reviews in Brent

4.2

β˜…β˜…β˜…β˜…β˜… Great

1,236 reviews across 2 platforms

499 Kingsbury Road, Kingsbury, London, NW9 9ED, Brent, NW9 9ED

Winkworth's office in Brent, at 499 Kingsbury Road, is rated 4.2 out of 5 across 1,236 reviews on two platforms, including 369 Google reviews rated 4.9.

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4.9 / 5

369

Reviews on Google

This office

Trustpilot logo

867

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Experience

I had a brilliant experience working with Becca and Nicola. They found a buyer quickly and kept me fully updated throughout the entire process with regular phone calls and emails. Their communication was clear and timely.

Hywel Β· 2 January 2026

Agent replied Β· 23 January 2026

Thank you for your feedback, Hywel. We really appreciate you taking the time to share your experience - and we’re glad to hear that the Winkworth Blackheath office made a positive impression. We look forward to working with you again.

5/5

Google

The team at Winkworth has been fantastic to work with. Shilpa supported us every step of the way as we sold and purchased our property. She listened carefully to our concerns and provided invaluable advice throughout the entire process. I’m certain that if we had chosen a different agent, our chain would have fallen through, Winkworth made all the difference! Highly recommended

M Β· 17 April 2025

Agent replied Β· 9 November 2024

Many thanks for the 5 star review, much appreciated.

5/5

Trustpilot

Kensal Rise’s best estate agent

Winkworth stepped into the breach after our previous agent failed to produce a satisfactory buyer. Within 48 hours we had two offers and a buyer prepared to pay over asking price. Andy Carre was thoroughly professional and an absolute pleasure to deal with. Definitely the best agents in Kensal Rise.

Mrs Β· 5 June 2023

Agent replied Β· 23 November 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Andy is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Winkworths

Winkworths, and Patrick in particular, have been fantastic from start to finish in a difficult market. They helped us navigate some tricky waters, communicated effectively and clearly, and we felt well looked after. Patrick was very professional and helpful through the entire process and could be called upon for anything. Thank you!

Chirag Β· 2 April 2023

Agent replied Β· 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

One of the standout aspects was cooperation in any query for instance of good service, e.g., their ability to handle paperwork quickly, their understanding of the local market, or their flexibility in arranging viewings.It really demonstrated their commitment to customer Overall, my experience with Winkworth agency was very positive, and I would highly recommend them to anyone looking for a reliable, professional, attentive letting agent. Thank you for making the process straightforward and enjoyable/stress-free.

Saurabh Β· 10 October 2024

Agent replied Β· 9 November 2024

Dear Saurabh Patel, Thank you for your fantastic 5-star review! We’re delighted to hear that you appreciated our team’s quick handling of paperwork, local market knowledge, and flexibility with viewings. Your recognition of our commitment to customer service truly means a lot to us. We’re thrilled that we could make the process straightforward and enjoyable for you. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future!

5/5

Trustpilot

A Stellar Experience

A Stellar Experience with a Highly Professional Seller Property Agent!I recently had the pleasure of working with Mr Simon Jenkin as property agent, and I cannot emphasize enough how impressed I was with his professionalism and dedication throughout the entire process. From the very first day until the end, he consistently went above and beyond to ensure a seamless and successful experience.One of the standout qualities of Mr Simon was his exceptional availability. No matter the time of day, he was always just a phone call away, ready to address any concerns or answer any questions I had. His prompt responses and willingness to assist demonstrated his commitment to providing top-notch service and ensuring my peace of mind throughout the entire process.Thank you, Mr Simon for your outstanding service and for exceeding my expectations at every turn!

Christos Β· 8 July 2023

5/5

Google

Phenomenal service! They took the time to go through the process of buying and renting with professionalism and integrity. They are highly knowledgeable and experienced and we sincerely had an excellent experience with them. We have definitely expanded our network and as such would highly recommend them. Great job! Keep up the excellent work! πŸ’ͺπŸ½πŸ‘Œ

Dee Β· 12 April 2026

1/5

Trustpilot

Avoid renting through them

Property manger is inexperienced, unresponsive, possibly confused and disorganised, seemingly working entirely towards the interests of the landlord

Angie Β· 19 May 2026

Agent replied Β· 27 May 2026

At Winkworth we are always disappointed to receive a review such as yours and we are sorry to hear of your personal experiences Angie. All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

5/5

Google

Nishi was an exceptional property agent. Her patience and personable nature made the experience enjoyable. She consistently made time for me, ensuring all my queries were thoroughly addressed. Her dedication and friendly demeanor truly set her apart.

Vasile Β· 13 February 2024

Agent replied Β· 9 November 2024

Dear Vasile Andreica, Thank you for sharing your positive experience with Nishi at Winkworth Kingsbury! We're thrilled to hear that Nishi's patience, personable nature, and dedication made your experience enjoyable. Providing excellent service and addressing queries thoroughly are top priorities for us, and it's wonderful to know that Nishi's friendly demeanor set her apart. We appreciate your kind words and look forward to continuing to provide exceptional service. If you ever have further questions or if there's anything else we can assist you with, please feel free to reach out.

4/5

Google

We are happy to recommend Winkworth Kingsbury and glad we chose them for our sale. Shilpa and her team worked hard throughout, when one buyer dropped out, they found a new buyer within a day. Communication was good and I felt that they were happy to answer questions that I may have had. Shilpa in particular was extremely helpful and committed.PositiveResponsiveness

Clare Β· 10 November 2021

Agent replied Β· 9 November 2024

Thank you for your positive review. We are happy that we could help with your sale and help you move on.

5/5

Google

We are extremely happy with the service provided by Winkworth. Kirtesh has dealt with any problems promptly and professionally. We are very happy with the communication and quality of management. Thank you! We would highly recommend Kirtesh and the Winkworth team.

Sophie Β· 10 November 2023

Agent replied Β· 9 November 2024

Dear Sophie. Thank you so much for your fantastic review. We are absolutely delighted to hear about your satisfaction with the service provided by Winkworth and, in particular, Kirtesh. Kirtesh is a valuable member of our team, and it's heartening to know that he has been prompt and professional in dealing with any issues that have arisen. Our commitment to communication and quality management is a top priority, and we're thrilled to have met your expectations. Your recommendation means a lot to us, and we truly appreciate your support. If you ever have any further questions or require assistance, please don't hesitate to reach out. We're here to help. Thanks again for choosing Winkworth Kingsbury, and we look forward to serving you in the future.

1/5

Trustpilot

I have had a horrible experience with…

I have had a horrible experience with Maddie Barrington as a tenant.We were presented with a dirty property full of black mold and left to rot with a newborn for two and a half years before eventually having to move out.We faced a sizeable rent increase as well but absolutely no action towards our very serious issue.We have lost thousands of pounds worth of clothes and have had to spend tens of hours emptying our wardrobes in order to wash our clothes again and again.On top of everything we had to pay enormous electricity bills as a result of running several dehumidifiers.Maddie has not been helpful or accommodating.I would recommend to make sure you do not deal with her If you do have to work with wink worth.Edit: In regards to your response, I have put the name of the person there so you should be able to know what office this is. The property is in N1.

Chris Β· 10 May 2024

Agent replied Β· 23 November 2024

Hi John,At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.Additional response:Dear John,I am sorry to hear that you have had cause for complaint regarding Maddie and the management of your property.Having investigated your complaint in detail, I can see that Maddie worked extremely hard to have the matter resolved for you however, approval to proceed with works to rectify the damp issue was never received from the landlord despite numerous requests to proceed. We take damp issues very seriously when reported and will always work with our clients and advise them accordingly to rectify such concerns. Unfortunately, we are not able to instruct such works without approval from a landlord despite our recommendation to do so.Winkworth Highbury & Islington

5/5

Trustpilot

Exceptional services

Patrick and Alex were incredible house estate agents who made our house buying experience truly remarkable. Their unwavering dedication, vast knowledge, and friendly demeanor were invaluable. They went above and beyond to find us the perfect home and made the process stress-free. Highly recommended!

Savvas Β· 30 July 2023

Agent replied Β· 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Proper lettings

We have just re-let our property with Aaron and the team at Winkworth and found it to be a smooth experience. This is the second time they will have found us tenants and we very much appreciated the patience and advice Aaron and his team have offered throughout.

Thomas Β· 4 April 2023

Agent replied Β· 23 November 2024

Thank you very much for the excellent review.

5/5

Trustpilot

exceptional

I would like to thank James for his outstanding help and support during the process of purchasing the property. I can't be more thankful to James and his exceptional professionalism, he went above and beyond to make the entire process as smooth as possible. I would like to give my highest recommendation.

Eve Β· 26 October 2022

Agent replied Β· 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Terrific sales team - Lady and Sean are brilliant

Terrific sales team. Lady was flexible and accommodating when we wanted to arrange property viewings, and her knowledge of the local area is second to none. Sean was proactive and helpful and really worked hard to move our purchase towards a swift completion. Five star service, would definitely recommend.

Belinda Β· 31 January 2023

Agent replied Β· 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

The Winkworth team in Kensal Rise

The Winkworth team in Kensal Rise is exceptional. Thorough, caring, professional, and relentless in finding our ideal home.By far the best team we came across and that was reflected in the quality and choice of the houses they had access to, clearly, they are trusted by many.

Andrew Β· 5 April 2023

Agent replied Β· 23 November 2024

We're happy to see that you had a 5-Star experience at Kensal Rise! Thanks for sharing.

5/5

Trustpilot

Winkworth is the agent you need

Kerry and Sarah were so helpful and made our process seamless. They were very understanding during obstacles and always found a way around it. They are also very proactive and the nicest agents I have ever met. The team are very responsive. They made our overall experience easy and lovely. I couldn’t thank them enough

Rachel Β· 12 September 2024

5/5

Google

Very impressed with Winkworth for finding great tenants for us. Sam Shah was very helpful and professional. Answered all my queries and I feel assured I can call on him in the future.

Angela Β· 14 March 2024

Agent replied Β· 9 November 2024

Dear Angela P, Thank you for your wonderful review! We're thrilled to hear that you were impressed with Winkworth and that Sam Shah provided helpful and professional service. Ensuring a positive experience for our clients and finding great tenants is always our goal. We're delighted that Sam's assistance and professionalism stood out to you, and we appreciate your confidence in calling on him in the future. If you ever need assistance again or have any questions, please don't hesitate to reach out.

5/5

Google

5 star review for the team. From the minute Kevin walked into our house he put us at ease which is why we choice Winkworths to sell our property. The whole team have a home from home manner about them. Shilpa, Kevin, Jay and team, thank you for your services.

Bhavini Β· 25 November 2024

5/5

Trustpilot

Great experience

Aaron brings his many years of exerience to bear in an offering which a parachutist would characterise as 'good all the way'

161188 Β· 13 March 2026

Agent replied Β· 27 May 2026

Thank you so much for taking the time to leave an excellent rating! We really appreciate your business. If you can please let us know which office you dealt with I can pass on your lovely review.

5/5

Trustpilot

Brilliant letting agent team

Every dealing I have had with Winkworth Kensal Rise has been superb. They are an incredibly charming and efficient team, always on hand for any queries. They are knowledgeable about the market and have always found great tenants really quickly. Wouldn't ever use anyone else.

SIMON Β· 12 May 2023

Agent replied Β· 23 November 2024

We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing!

5/5

Google

Nishi provided us with exceptional and swift service with our application for our property. The entire process was made very easy for us. We recommend :)

Alex Β· 27 September 2026

1/5

Trustpilot

The worst agency .

The worst agency .. I had a viewing yesterday and I went to see the flat with my wife and my 6 months old babe ,and my agent Lewis Impleton , probably he hasn’t so happy with that , he tried to avoid answer my question, very poor customers skills , he wasn’t even showing me the house , not talking at all .. probably you could see he was not interested to rent the flat to me from the first moment .. after that i told him I was happy to rent the flat and I have everything had they need .. while allAnswer was been answered next day was asking me again the same question by email . .. his email very unprofessional, he was like writing to a friend .. never mind after all that , not answering to me for 2 days , I had to email him again and after the reply of him was that the flat it’s been gone .. that all , didn’t even ask me if he can show me some other properties that are still on the market..

Gio Β· 14 March 2024

Agent replied Β· 23 November 2024

At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.

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