Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve been with Winkworth Kingsbury for six years now and so far one of the best in the market. Always ready to help whenever we have a problem in our appartement, very professional.
A big thank to Gurpreet, she is amazing very helpful and kind as everyone in this agency. Thank you so much
Zahra · 10 November 2023
Agent replied · 9 November 2024
Thank you, Zahra, for your loyalty and kind words about Winkworth Kingsbury. We're thrilled to have had you as a valued client for six years. Your feedback about our readiness to help and professionalism is greatly appreciated. We're also glad to hear that Gurpreet has been amazing, helpful, and kind. If you ever have any more concerns or need assistance in the future, please know that we're here to continue providing you with excellent service. Thank you for choosing us as your estate agents!
★★★★★ 5/5
GoogleWe've been looking for a property to rent for months, no other letting agency helped us like Winkworth did, amazing customer service and guidance throughout in finding a right property that best suits my family. And special thanks to Nishi at Winkworth who guided us through to the right direction. 100% recommend, Full Stars.
Maesam · 10 November 2023
Agent replied · 9 November 2024
Dear Maesam.
Thank you for your kind words! We're delighted to have helped you find the perfect property for your family. Nishi and the entire Winkworth team are dedicated to providing excellent service, and we appreciate your recommendation. If you have any further questions or need assistance, please don't hesitate to reach out.
★★★★★ 1/5
TrustpilotThe A.I. Slop of Estate Agents
Use AI to “enhance” images of listings. Be careful by enhance they mean completely changing the the structure and size of the home. What a waste of time.
Malcolm · 27 May 2026
Agent replied · 24 June 2026
At Winkworth we are always disappointed to receive a review such as yours Malcolm, and we are sorry to hear of your personal experiences.
All the Winkworth offices are independently owned and operated and if you are able to update your review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly.
Thank you in advance.
★★★★★ 5/5
GoogleNishi has been so extremely helpful. The service is immaculate. The communication between the office is great. They knew exactly why I was calling. The efficiency of getting my flat was perfect, fast and easy. It was such a pleasure to deal with the whole team especially Nishi.
000 · 14 March 2024
Agent replied · 9 November 2024
Thank you for your wonderful review! We greatly appreciate your feedback and are delighted to hear about your positive experience with Nishi and our team. Providing helpful and immaculate service to our clients is always our priority, and we're thrilled that Nishi and the team were able to assist you effectively. We're glad to hear that the communication between the office was great and that the process of getting your flat was efficient and easy. Your satisfaction means a lot to us, and we're grateful for your recognition of our efforts. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out to us.
★★★★★ 5/5
GoogleWinkworth Kingsbury has a good team. Particularly Sam Shah who is very professional and is very knowledgeable about the market. He is always very helpful when I need advice. I highly recommend him and he’s has been my chosen agent for more than 10 years.PositiveResponsiveness, Quality, Professionalism, Value
Jayshree · 14 March 2024
Agent replied · 9 November 2024
Thank you for your positive review. We are happy that we could help.
★★★★★ 2/5
TrustpilotI am very deeply disappointed!
We've been with the agency since 2017th. We've been having problems with the very old boiler since the end of 2018th and up until now we have had Engineers coming for that boiler around 20 times. We were promised a permanent solution, that never happened. Now we have been left without hot water for 2 weeks, starting 3rd. There were many apologies and promises over the last two weeks but no action upon. Not to say they are well aware we have a vulnerable child at home (how do you manage personal hygiene in times of pandemic with a heart diseased child at home?) AND we offered to help if Landlord doesn't want to invest in resolving the issue. Just a note: Landlord is local home owner and is not paying mortgage on the property we rent, the house used to belong to grand parents.Although there are some very kind people working in the company the company on overall isn't what it should be.I am very deeply disappointed!One upset mum xx
Silviya · 4 May 2020
Agent replied · 23 November 2024
Hi Silviya, thank you for bringing this to our attention. We're sorry we didn't meet your expectations here and would like to find out what happened. Please contact us at clientrelations@winkworth.co.uk in order that we can investigate further.
★★★★★ 5/5
GoogleWe have had excellent service from Winkworth Kingsbury - shilpa and Kevin were very helpful and gave me no stress at all with the purchase. I will use them for rental purposes when we rent our property oit.
Bhavesh · 10 September 2024
Agent replied · 9 November 2024
Dear Bhavesh Gaglani,
Thank you for your fantastic 5-star review! We’re delighted to hear that Shilpa and Kevin provided you with excellent service and made your purchase experience stress-free.
We appreciate your trust in us and look forward to assisting you with your rental needs in the future!
★★★★★ 5/5
GoogleNishi was great, she helped me a lot, with paper work to help me to secure the property faster. …
Ali · 19 March 2026
★★★★★ 1/5
TrustpilotUtter waste of time and energy.
Utter waste of time and energy.
Tried three times to book a valuation. First time yes will confirm. No confirmation. Called again two days later. held on for a few ,inutes then cut off. Tried again now its no the valuer will not be in on the day previously arranged.
Tina · 29 July 2026
★★★★★ 5/5
TrustpilotExcellent service from Thomas!
I recently purchased a flat through Winkworth - Thomas was my estate agent and was fantastic throughout. It ended up being quite a long process and Thomas was great at chasing up the solicitors and helping to move the purchase along. He gave great recommendations for a homebuying survey and was really helpful on both viewings - would highly recommend. Thank you Thomas!
Kp · 6 December 2022
Agent replied · 23 November 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotGreat team
Everyone that I dealt with at Winkworth was personable, professional and dedicated to service. I was impressed with the dedication of the agent who showed me properties (Fabian Bachelor) He supported me in finding my new home.
Pauline · 28 February 2026
Agent replied · 21 March 2026
We’re delighted to hear you had a 5-star experience at Kensal Rise & Queens Park Winkworth office, Pauline. Thank you for taking the time to share your feedback, we really appreciate it. Please let us know if we can assist you in the future.
★★★★★ 5/5
GoogleKirtesh is always soo nice and friendly. Every time we had an issue he was very quick to help us and get it sorted and always make sure to give the best results!
Valentina · 26 October 2024
Agent replied · 9 November 2024
Dear Valentina Gheorghe,
Thank you for your wonderful 5-star review and for calling us the "best agency"! We truly appreciate your kind words and are glad to have provided you with a great experience.
We look forward to assisting you again in the future.
★★★★★ 5/5
GoogleA big big thank you to Nishi and Shilpa, it was a Rocky ride and probably one of the longest cases for everyone involved but they made it happen, they persevered and got me my property! Considering the time it took, we all thought it wouldn’t happen but we found a way and pushed through! Thanks Again Nishi and Shilpa, very much appreciated!
Krina · 10 November 2022
Agent replied · 9 November 2024
Thank you for your positive review and we are delighted that we could help.
★★★★★ 5/5
TrustpilotGreat customer service
The whole team have been great at finding a buyer for our flat. They kept us regularly up to date and shared honest feedback. Nicola was great in the after sales process and pushing through to exchange with the buyers. Would highly recommend if you are selling or buying a property.
Lauren · 30 October 2023
Agent replied · 23 November 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleBought our second home with Winkworth and Shilpa the director was amazing at her work. She was very patient with us and knew exactly what we wanted. The very first house she showed us was the one we went for. I love how shilpa is a workaholic she never gives up. What a great experience with her! Big thanks to Shilpa and the Winkworth team at kingsbury
Maryam · 10 September 2024
★★★★★ 5/5
GoogleI’ve been renting via Winkworth for the past 4 years. I would like to leave my feedback about Kirtesh Shah who’s been nothing but amazing.
Any property maintenance cases were resolved swiftly, 3rd party contractors managed without “pass the ball” type of situation. Kirtesh is professional and helpful.
Thank you.
Marlena · 10 November 2023
Agent replied · 9 November 2024
Thank you for your 5 star review. We appreciate the time you have taken in posting the same. We always provide solutions on behalf of our landlords to help our tenants as much as possible.
★★★★★ 5/5
TrustpilotWinkworth is definitely a really…
Winkworth is definitely a really reliable agency, I highly recommend their service.And I also want to thank Marika, she has been nothing but amazing to us, always prompt to assistant us with any question, she's very professional and also very friendly, and I'd recommend her to anyone that I know. Thank you Marika a lot, for all the support during the whole process.
Wesley · 7 October 2022
Agent replied · 23 November 2024
Thank you so much for your kind words, Wesley. We really appreciate you taking the time out to share your experience with us, and we agree, Marika is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotDidn't respond to an enquiry then lied
Didn't respond to an enquiry.
Prompted, then lied about property status/availability.
Shut down responses when questioned about it.
The standard of English estate agents is abysmal compared to those abroad, yet people accept this low level, amateurish behaviour...so they get it!
Anna · 8 September 2026
★★★★★ 5/5
GoogleLetting a house with winkworth is been a brilliant decision and amazing experience .
Sam is very knowledgeable, personable, and experienced . We found what we needed with no hassle!
I will highly recommend them to find the best proprieties!
Thank you Sam !
Crina · 14 March 2024
Agent replied · 9 November 2024
Dear Crina Stiliuc,
Thank you for your glowing review! We greatly appreciate your feedback and are thrilled to hear about your amazing experience letting a house with Winkworth. Providing a brilliant and hassle-free experience for our clients is always our goal, and we're delighted that Sam's knowledge, personality, and experience contributed to your positive experience. Your recommendation means a lot to us, and we're grateful for your support. If you ever need assistance or have any questions in the future, please don't hesitate to reach out.
★★★★★ 5/5
GoogleWinkworth found us the best property possible in our budget. The customer service is par excellence and the staff very friendly. Winkworth were involved in all the aspects of property buying. They worked hands in hands with both the buyer and seller solicitor and keep us updated from time to time. Amazing service. A big Thank you to the entire staff and management.
Apoorv · 3 April 2026
★★★★★ 5/5
GoogleI had the pleasure of dealing with Nishi at Winkworths Kingbury, over the period leading up to Christmas and in January 2024, and more recently in August 2024, helping to rent out my house. She was exceptional, knowledgeable and courteous and all times and more importantly went out of her way to assist me in getting the property rented on terms that I wanted, which she achieved. She has at all times kept me abreast of developments during the tenancy process and has no doubt been equally helpful to the tenants. I would have no hesitation in recommending her services for anyone looking to rent or buy/sell their property as I find her honesty and integrity without question, which is sometimes lacking in the profession as a whole.
Amit · 10 October 2024
Agent replied · 9 November 2024
Dear Amit Jaiswal,
Thank you for your outstanding 5-star review! We’re thrilled to hear about your positive experiences with Nishi over the past year. Her exceptional knowledge, courtesy, and dedication to achieving your rental goals are exactly what we strive for at Winkworth Kingsbury.
Your recognition of her honesty and integrity is greatly appreciated, and we’re delighted that she kept you informed throughout the process. Thank you for your strong recommendation; we truly value your support and look forward to serving you again soon!
★★★★★ 5/5
GoogleAJ was amazing today with the viewing process.
Manisha · 11 September 2026
Agent replied · 11 October 2026
Dear Manisha, we are delighted to hear that Ajay made your viewing experience such a positive one. Providing a helpful and professional service from the very first viewing is incredibly important to us, and Ajay will be thrilled to receive your feedback. We hope we can assist you again soon.
★★★★★ 5/5
GoogleExcellent service! I am associated with winksworth from last two years, The team especially Mr Kirtesh Shah, responded to my issue quickly and completed the work immediately. He is professional, efficient, very helpful and kept me updated throughout. I'm very happy with their service and would definitely recommend them.
Rekha · 11 July 2026
★★★★★ 5/5
GoogleThank you so much winkworth.since 2021 winkworth helped us to find most suitable home twice, special thanks to Gurpreet Gill, always listen to our expectations and act accordingly 👍 …
Aruna · 2 November 2024
Agent replied · 9 November 2024
Dear Aruna,
Thank you for taking the time to share your positive feedback about Winkworth Kingsbury! We're delighted to hear that Mr. Kirtesh Shah was able to resolve your issue promptly and to the highest standards.
At Winkworth Kingsbury, we strive to provide excellent service, and it's wonderful to know that Kirtesh's efforts were appreciated.
If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out.
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