Trusted Agent profile Β· Brent

Winkworth Kingsbury reviews in Brent

4.2

β˜…β˜…β˜…β˜…β˜… Great

1,236 reviews across 2 platforms

499 Kingsbury Road, Kingsbury, London, NW9 9ED, Brent, NW9 9ED

Winkworth's office in Brent, at 499 Kingsbury Road, is rated 4.2 out of 5 across 1,236 reviews on two platforms, including 369 Google reviews rated 4.9.

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4.9 / 5

369

Reviews on Google

This office

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867

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amazing estate agents

Our home purchase had quite a few blips along the way and both Nicola and Alex were so patient and reassuring throughout. Nicola never stopped pushing the lawyers on our behalf and I honestly don’t think it would have happened without them. I’m not usually the best fan of estate agents but Winkworth seem to be an honest and genuine firm. Nicola and Alex are just simply fantastic. I don’t plan on moving again for quite some time I but if I do I will definitely use them again. Highly highly recommend.

Carol Β· 16 September 2022

Agent replied Β· 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

First time buyer

I've just purchased my first flat with Thomas Syms from Winkworth as the estate agent.When first viewing the property I found Thomas to be very knowledgeable, he could answer all of my questions about the flat and about the wider process. He also made it very easy to schedule two viewings around my busy work schedule.Later in the process Thomas was responsive and helpful. As a first time buyer I found his guidance to be really benficial.I'd definitely recommend his services to anyone in a similar position.

Liam Β· 30 August 2022

Agent replied Β· 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

1/5

Trustpilot

The worst estate agents I've ever rented from

EDIT: Winkworth have asked me to say the branch this took place at, but at one point the managing director used some aggressive tactics to shut us up, and to be honest I want to remain anonymous to Winkworth as they still have my contact details.--I had a terrible experience with Winkworth when I was renting with them. No matter who it was you were speaking to, you were treated like dirt and felt like the lowest priority. Here are some of the things that happened...I moved in whilst the flat was on a rolling tenancy, so when a new flatmate moved in, the inventory wasn't updated and the flat was never checked for cleanliness when a tenant left. I don't know how standard practice this was, but when we all decided to terminate the tenancy, whoever was carrying out the checkout inspection was looking at photos of a completely different flat - different furniture, different carpets. We successfully appealed when they tried to take some of our deposit.One day, I had a knock on the door and it was some painter decorators who had been booked to decorate all our bedrooms. We didn't receive any notice of this, and had to live in our flat with the paint fumes for the next two days.I lived with two other flatmates, and one of them became very violent and aggressive to us. We suddenly felt very unsafe. The police weren't able to do anything, so we went to Winkworth asking for help, and they just said we'd have to sort it out between the three of us. I'm not sure what the practice is around this, but to just brush us off without even being empathetic to our situation was very upsetting. I asked them if they would only step in once we were in bodybags...!There were many other things that happened during my time with them. I wanted to write about some of my experiences over the years I rented with them to make people aware that they really live up to the typical estate agent stereotypes.

Steve Β· 15 August 2022

Agent replied Β· 23 November 2024

Good afternoon Steve,Thank you for edited review, however the reason why we are asking for the name of the branch is because we have over a 100 individually owned and operated offices and we usually ask that so each office has an opportunity to respond to 1 star reviews. If you are unwilling to provide with an office name then unfortunately we cannot investigate this matter further for you.

5/5

Trustpilot

Very good experience renting our property via Winkworth in Kensal Rise

From start to end of tenancy Winkworth's in Kensal Rise were a pleasure to deal with. Tenants were found quickly and easily, any issues during the rental period were dealt with immediately by the Michael who manages the properties and communication between all parties was great. Absolutely no complaints with their service at all. Having had a bad experience when working with another local estate it was great to move to this team who were very responsive, dealt with issues straight away and made sure tenant and landlord were all kept happy! thank you

Jennifer Β· 3 August 2022

Agent replied Β· 23 November 2024

Thank you so much for your kind words, Jennifer. We really appreciate you taking the time out to share your experience with us, and we agree, Michael is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

Big shoutout to Sam! Honestly, Sam has been amazing throughout the whole process. Super helpful, patient, and always quick to respond. Made a stressful situation feel way easier. Can’t thank him enough for making everything go so smoothly. Also, massive thanks to Ajay too, both of them really came through for us. Legends πŸ™Œ, Ansh & Nehal

Ansh Β· 20 July 2025

5/5

Trustpilot

Excellent experience

We are extremely grateful for the patience, professionalism and persistence that Nicola, Alex and the team showed during our sale. Their collaborative approach, sound advice and prompt responsiveness was central to us being able to conclude the process successfully. Highly recommend Winkworth’s services.

Anon Β· 17 December 2024

Agent replied Β· 23 November 2024

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Guy and John are truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

First Class Service

This was an executors' sale. Anthony Nyland was really first class. He handled a number of prospective buyers with firm tact, gave the executors very good advice, kept everyone happy, liaised with all the solicitors involved and generally gave a terrific service. Highly recommended.

Robert Β· 3 December 2025

5/5

Trustpilot

Thank you, Faraz & Alex. Best agency!

I have used Winkworth twice, when I first bought my property almost 20 years ago and now when I sold it. They are above any estate agency's level in terms of honesty, professionalism and dedication.In particular, a big thanks to Faraz who worked so hard on the sale of my house and went the extra mile to keep the deal alive even in the hardest and deflating moments. I highly recommend them. Thanks again for the amazing work! Massively grateful! Imma

Imma Β· 10 June 2022

Agent replied Β· 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Winkworth is a phenomenal 5 star service and exceeded all my expectations. Thanks to Nishi and Ravi whom persevered on several attempts to find myself and my son a lovely property and followed through on every step and made sure we were looked after. I highly recommend anyone this agency and will be recommending more people and a special thanks to Nishi and Ravi for their personal and professional service which happened to surpass anyone in the market along with personal touches. Thank you both again.

Rubel Β· 10 September 2024

5/5

Google

Shilpa and the team at Winkworth really go above and beyond to provide an exceptional service. She has dealt with every matter so far on my behalf so efficiently, keeping me updated every step of the way. Selling the house that has been our family home for over 50 years following a bereavement was always going to be hard, but Shilpa really has made every effort to make it as stress free as possible, for which I will forever be grateful.

Diana Β· 10 September 2024

5/5

Trustpilot

Excellent Experience

We had a pleasure to work with Winkworth and particulary with James Wilkinson. We can not be thankful enough to James for being always there for us and going above and beyond to solve any questions arising along the way. We were receiving very professional and prompt advice, coordination with other stakeholders was extrmely efficient and on the highest level. We would highly recommend James as an incredible professional and a wonderful person to work with.

Olga Β· 25 October 2022

Agent replied Β· 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Highly recommend

Most of the time renting can be a nightmare. I was not looking forward to it at all, especially with how the market is but we lucked out with Fabian big time and from our first call he listened to us and found us a great flat. All the admin was done really quickly and explained really well and we moved in without any problems. I would recommend Fabian and his team if you are looking to rent in the area.

Khadifa Β· 25 April 2022

Agent replied Β· 23 November 2024

Thank you so much for your kind words, Khadifa. We really appreciate you taking the time out to share your experience with us, and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Trustpilot

Fabian has been an absolute super star…

Fabian has been an absolute super star at helping us to rent out our property in Kensal Rise. He provided outstanding service throughout, made the whole process very straight forward and communicated very clearly what was required. It was a pleasure to work with him and I would recommend everyone to use Fabian, Winkworths and their great team, they were very efficient and got the job done quickly and effectively. Fabian found excellent tenants for our flat within 24 hours. Special thanks also to Aaron and Stanislava for all of their assistance and patience throughout. Highly recommend.

Omar Β· 20 April 2022

Agent replied Β· 23 November 2024

Thank you so much for your kind words, Omar. We really appreciate you taking the time out to share your experience with us, and we agree, Fabian is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

We wanted to sell our house in Kingsbury and Shilpa from Winkworth was absolutely amazing. We completed the entire deal within 3 months. Great job.

A Β· 11 August 2026

Agent replied Β· 11 October 2026

Dear Sir, we are delighted to hear that you had such a positive experience selling your home with Shilpa and the team. Completing your sale within three months is a fantastic result, and it was a real pleasure to have been part of the journey. We truly appreciate your wonderful feedback and wish you all the very best for the future.

5/5

Google

Shilpa and Kevin were fantastic during a difficult sale. Without their help and expert advice, this would not have gone through. I would highly recommend Winkworth Kingsbury. I am going to miss speaking to them every day! They have become like a part of my family!

Paul Β· 10 September 2024

Agent replied Β· 9 November 2024

Dear Paul Fruin, Thank you for your wonderful 5-star review! We’re thrilled to hear that Shilpa and Kevin were able to support you through a challenging sale with their expert advice and dedication. It’s heartwarming to know that they made such a positive impact on your experience. We truly appreciate your recommendation and the lovely photo you shared! It has been a pleasure working with you, and we look forward to keeping in touch.

5/5

Google

They were absolutely fantastic,I dealt with Lauren,Shilpa&Kevin ,always kept me updated on a weekly basic, got buyers very Quickly & worked amazingly with our solicitor whom was also amazing Manisha Gadhia of Mills Chody ! They both went extra mile for us ,I would highly recommend them all , great peace of mind ! Thanks all greatly appreciated!

Breeda Β· 24 May 2025

5/5

Google

I have recently sold the family house of 60 years, and I could not be more pleased with the level of service I received from Winkworth Kingsbury. Without their knowledge and advice, coupled with their determination to ensure the house sold at the right price, I could not have achieved such a successful outcome. Shilpa and the team worked extremely hard with both solicitors to ensure I completed the sale without any delays. This is probably the best estate agent I have ever come across, and I would have no hesitation in recommending their services, especially their advice, knowledge, and sheer professionalism in dealing with my sale

Dino Β· 12 July 2024

5/5

Google

A very positive experience overall. Shilpa made great observations and gave excellent advice during the valuation which led me to instruct her/Winkworth to handle our sale. When the property went on the market a number of buyers were already lined up and a sale agreed within 24 hours. Shilpa gave further advice to enable us to stay ahead of the game which further enabled us to complete the sale in 6 weeks from offer agreed. Outstanding and professional service. Definitely recommended. Thank you Shilpa!PositiveResponsiveness, Quality, Professionalism, Value

Marc Β· 10 November 2021

Agent replied Β· 9 November 2024

Thank you for your positive review. We are happy that we could help with your Sale. We enjoyed dealing with you.

5/5

Google

Used Winkworth Kingsbury to help with the sale of my father's property in Wembley. We took a bit of time at the start, as we were undecided about selling, but Jay kept in contact in a friendly and helpful way. Once we decided, they were sensible on valuation and fees and really helped the process along. All staff were professional and Shilpa kept me informed when things weren't quite going to plan. Happy to recommend - wished I'd used them on another family sale I had to deal with earlier in the year.PositiveResponsiveness, Professionalism, Value

Clive Β· 10 November 2021

Agent replied Β· 9 November 2024

Thank you for your positive review. We are so happy that we could help.

5/5

Google

Winkworth in Kingsbury has been outstanding from start to end. The team are very knowledgeable and make an extra effort to build a trusting relationships with the vendors to ensure they are seeking the best buyers for the property. The team make every effort to know all the details of the house so they can professional present the house at viewings. They also complete a thorough due diligence on all the offers so you know you are working with serious buyers and not time-wasters! Finally, they also play a pivotal role ensure the communication is flowing between the buyer, solicitors and the vendor from offer to exchange through to completion. A fantastic team and would highly recommend them if you are planning to sell your property.PositiveResponsiveness, Professionalism

Dhiresh74 Β· 10 November 2021

Agent replied Β· 9 November 2024

Thank you for your positive review. We are so happy that we could help you sell and move on to your next dream home.

5/5

Google

Winkworth and team with Gurpreet Gill has been very helpful and diligent in handling recent renewal agreement of my rental property . Including undertaking negotiations with the tenants on rental increase and re referencing to progress with Rent cover insurance. Winkworth have been handling my BTL property for past five years and we are very happy with the professional team.

Tushar Β· 10 November 2023

Agent replied Β· 9 November 2024

Dear Tushar, We are sincerely grateful for your kind words and for your continued trust in Winkworth, particularly with Gurpreet Gill and our team. It's fantastic to hear that your recent renewal agreement for your rental property was handled with diligence and professionalism. We greatly appreciate your five years of partnership, and we're delighted to know that you are happy with the service provided by our professional team. If you have any further needs or questions in the future, please don't hesitate to reach out. We are here to assist you. Thank you for choosing Winkworth, and we look forward to serving you in the years to come.

5/5

Trustpilot

Compassionate Property Agents Kingsbury

Recently we contacted Nishi Shah from Winkworth Kingsbury for our interest in BTL property investment. Nishi and her team helped us patiently in finalising one of the properties and guided us throughout not only for buying but also in letting immediately.Their response time to our queries was prompt, genuine information and overall very helpful. I highly recommend their service. Shilpa from Winkworth is very knowledgeable and was very supportive throughout the whole transaction from buying to letting (let only).We are really happy with their service.

Payal Β· 5 July 2024

5/5

Trustpilot

Winkworth Kingsbury - Nishi Shah

Great service from Nishi Shah and the team at Winkworth Kingsbury. I have used this branch in the past and came right back to them and was delighted to have Nishi again run with finding me new tenants. Her polite understanding nature, coupled with her knowledge and guidance has made this aspect of finding suitable tenants so easy. I have met and spoken with other team members and they work well and are very customer focused and engaging. I definitely recommend Winkworth Kingsbury for some friendly personal service in the property business. Thank you Nishi!

Mr Β· 4 July 2024

5/5

Google

Nishi was super helpful during our search for a new home!

Zoe Β· 11 July 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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