Trusted Agent profile · Brent

Winkworth Kingsbury reviews in Brent

4.2

★★★★★ Great

1,236 reviews across 2 platforms

499 Kingsbury Road, Kingsbury, London, NW9 9ED, Brent, NW9 9ED

Winkworth's office in Brent, at 499 Kingsbury Road, is rated 4.2 out of 5 across 1,236 reviews on two platforms, including 369 Google reviews rated 4.9.

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4.9 / 5

369

Reviews on Google

This office

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867

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Google

Wow! The sale of our house became very complicated and with all the different parties involved and a really long chain there were many pieces to the puzzle. But they all fell into the right place thanks to Winkworths Kingsbury. Shilpa and her team handled the whole process with ease and professionalism. It doesn't take much of an online detective to see these guys are the best at what they do!

A · 15 December 2023

Agent replied · 9 November 2024

Thank you for your glowing feedback! We understand how intricate the sale process can become, especially with various parties involved and a lengthy chain. We're thrilled that our team, led by Shilpa, was able to navigate this complexity with ease and professionalism. Your recognition means the world to us. At Winkworth Kingsbury, ensuring a smooth and successful process for our clients is at the core of what we do. We appreciate your trust in us and thank you for highlighting our commitment to excellence!

5/5

Trustpilot

Recently rented out my flat in Kensal…

Recently rented out my flat in Kensal Green with Winkworth Kensal Rise and am very happy with the service provided by Aaron Priscott and his team, from the initial consultation through to the tenants moving in. They are extremely professional and have a great knowledge of the market. They were able to get over the asking price (which I was definitely sceptical of), and provided me assistance with preparing the flat for renting as required. I would definitely use them again and recommend them to anyone.

Sophie · 15 April 2023

Agent replied · 23 November 2024

Thank you so much for your kind words, Sophie. We really appreciate you taking the time out to share your experience with us, and we agree, Aaron is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

The drone footage and video capture of the properties produced by Anand was exceptional

Sanjay · 11 September 2026

5/5

Google

Working with Jay to buy our home was a fantastic experience. From our first meeting, he professional, friendly, and always ready to answer our questions. We always felt supported, and we couldn't be happier with our new home. Thank you so much for all your hard work and we would highly recommend Winkworth to anyone looking to buy or sell.

Qinqiang · 20 September 2026

5/5

Google

Shilpa and her team came to our rescue when our house sale via an online agency collapsed. We were in a chain facing the possibility of not only losing the property that we wanted to buy, but also letting our seller down with their ongoing purchase. Shilpa swept in, thinking right out of the box and immediately started to introduce buyers from their books whilst working on marketing to a wider audience. I never dreamt that we would have so many viewers in our house - at the same time! We received multiple offers within days of Winkworth taking over and have happily relocated. There is no doubt that Shilpa works for her client - the seller!. She kept in touch throughout the process, keeping us informed and stepping in to help with issues, even out of business hours. It was like having a best friend to turn to. We are beyond impressed and would recommend Winkworth's Shilpa to anyone who is serious about selling their house. What on earth were we doing messing about with an online agency? Thank you Shilpa and team for making our dream come true.

Yvonne · 19 December 2024

5/5

Trustpilot

Winkworth Kensal Rise

I have been a client of Winkworth for many years. I am a landlord. Throughout the time I have been with them. I had no problems renting out my property and the standard of the tenants was always excellent, due to them being thoroughly checked and sourced.The Letting Department is staffed with super professional guys who will always be at the end of the phone for help and advice.A particular shout out to Aaron Priscott, now Letting Director. and Frazer Cook. Thank you guys.

Carla · 27 January 2023

Agent replied · 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

1/5

Trustpilot

Extremely Disappointing Service

My experience with Winkworth Fulham has been deeply disappointing. Shortly after moving into a property in mid-October, I discovered that construction noise from the ground floor was unbearable, making it impossible to study or rest. This construction, as confirmed by workers, had started months earlier, yet this critical information was never disclosed to us before signing the tenancy agreement.When I raised this issue, Winkworth not only denied knowledge of the construction but also showed no intention of helping resolve the matter. At a meeting I attended, I was faced with three representatives who seemed solely focused on defending the company’s interests rather than addressing my concerns. The lack of empathy, understanding, and professionalism in handling this situation has been shocking.I cannot recommend Winkworth based on this experience. Transparency and support for tenants are basic expectations, and unfortunately, Winkworth failed on both counts.

Estanislao · 16 December 2024

5/5

Trustpilot

Buy a house from Thomas Syms

I was a first time buyer and a little apprehensive about buying a property. My agent, Thomas Syms, really understood what I was looking for very quickly and was able to suggest some suitable properties. He was also able to suggest some really good properties that were not what I thought I would like but were actually a very pleasant surprise! He has been encouraging and supportive throughout the long process and I was able to complete yesterday. Thomas is approachable and calm and definitely knows his field.

The · 19 January 2023

Agent replied · 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Since Winkworth have taken over the management of the property we are renting they have handled the issues we have had swiftly and efficiently, both minor and major issues. Kirtesh is our point of contact and always responds quickly. Work is carried out within a day or so. It’s nice having piece of mind that some is on hand to attend to any problems.

Lee · 14 March 2024

Agent replied · 9 November 2024

Dear Lee Dawson, Thank you for your wonderful review! We greatly appreciate your feedback and are delighted to hear about your positive experience since Winkworth took over the management of the property you are renting. Providing swift and efficient resolution to issues, whether minor or major, is always our priority, and we're thrilled that Kirtesh has been able to assist you promptly. Your satisfaction and peace of mind are important to us, and we're grateful for your recognition of our efforts. If you ever need assistance or have any questions in the future, please don't hesitate to reach out.

5/5

Google

We recently purchased a property through Winkworth Kingsbury and received outstanding, professional service from Jay Bavisha and his team. Jay was exceptional in his communication with us and in addressing all our queries, providing prompt and clear responses throughout the process. He maintained constant communication with both parties’ solicitors, which significantly helped minimize delays in the purchase. I would highly recommend Winkworth Kingsbury for their excellent level of service and would not hesitate to use their services again in the future.

R · 12 December 2024

5/5

Trustpilot

Thomas has been a superstar throughout the first-time buying process!

Thomas has been a great help throughout the process of myself and my partner buying our first home. He's been with us from the very beginning of the purchase process (initial viewing) all the way through to exchange and completion. As first time buyers we didn't really know what to expect from the process, but Thomas has always been on hand to help us (helping with arranging last minute viewings with the seller and guiding us through the entire process). Thomas has helped to make what could have been a very stressful process as smooth as possible, which we are both extremely grateful for. Thank you Thomas!

Amy · 11 January 2023

Agent replied · 23 November 2024

Thank you so much for your kind words, Amy. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!

5/5

Google

Am glad I chose Winkworth to buy our new property,thank you Swati for introducing us to the right person.Shilpa and Kevin had been supportive throughout the process and given us the right advice whenever we needed during our purchase.I would highly recommend them to anyone who is selling or buying a property.

Nita · 10 October 2024

Agent replied · 9 November 2024

Dear Nita Vagadia, Thank you for your wonderful 5-star review and for sharing your experience! We’re delighted to hear that Swati, Shilpa, and Kevin provided you with the support and advice you needed throughout your property purchase. Your kind words and recommendation mean a lot to us. We also appreciate the thoughtful inclusion of your photo! We look forward to assisting you again in the future.

5/5

Trustpilot

Reece and Tim of Winkworths Woking have…

Reece and Tim of Winkworths Woking have been amazing, I have been having problems with my solicitors on a property purchased through them. They have gone above and beyond for me and after 7 long months they have helped the situation along tremendously. I cannot recommend them highly enough, professional, friendly and above all proactive. Thank you so much

Lynda · 17 September 2026

5/5

Trustpilot

A great team

I engaged the Leigh on Sea branch to sell my late Mum’s flat, the market at the time was depressed, thanks to Liz and Kwazi, so I decided to rent it out for six months, the letting side were excellent, thanks Lucie, if anything needed doing to the flat they told me what was needed and saw that it was carried out swiftly.The eventual sale was tortuous, thanks in no small part to the freeholders solicitor and the directors operating in a parallel universe, but Winkworth settled the buyers nerves and the deal was done. I would have no hesitation in recommending Paul, Mark and the rest of the team for getting me across the line.Many thanksSteve

Stephen · 23 November 2024

5/5

Trustpilot

Great service from Alex and his team

Great service from Alex and his team. We'd be happy to recommend.

David · 3 September 2026

5/5

Trustpilot

Aaron is totally different from other…

Aaron is totally different from other letting agents. He goes above and beyond to be helpful and works incredibly hard at building relationships with landlord and tenant. I wouldn't hesitate to recommend him and his team. It is very rare to find someone who goes above and beyond but Aaron does. I'd also like to praise Stanislava for her excellent administration of the process. As a landlord I will definitely be using them again. It is also rare for me to give this much praise but they definitely deserve it. Thank you Winkworth lettings team!

Happy · 22 November 2022

Agent replied · 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Google

Kevin and his team have been a delight to work with. They have been extremely helpful and supportive in helping us sell our property. The team is professional and are great with their communication. I will definitely be using their agency services in the future and cannot recommend them enough

Mariam · 10 October 2024

Agent replied · 9 November 2024

Dear Mariam, Thank you for your wonderful 5-star review! We’re thrilled to hear that Kevin and the team were helpful and supportive throughout the sale of your property. Professionalism and clear communication are at the core of what we do, and it’s fantastic to know we delivered on that. We appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

We recently sold our house through Winkworths Kingsbury. The service was fantastic start to finish. There was brilliant communication and such a personable service from the team. The photographer produced beautiful images, which really showcased the property. The rest of the team worked very hard in booking viewings for an open house which resulted in multiple offers at and close to asking price within a few days. Beyond the initial sale, Shilpa worked tirelessly to chase the solicitors and kept both myself and the buyer updated right till the end. Thank you so much - we will definitely be using you again! Cannot recommend you enough.

Bhav · 2 November 2024

5/5

Google

Very pleased with the service from Nish, Kevin and Swati. They were efficient, organised and proactive in keeping things moving. Any queries we had were dealt with quickly and professionally. It was reassuring to work with a team that clearly knows the market and puts their clients first. Highly recommend.

Suhani · 16 March 2026

Agent replied · 17 April 2026

Thank you very much for your kind review. We’re delighted to hear that Nishi, Kevin and Swati were able to support you throughout the process and keep everything progressing smoothly. … More

5/5

Trustpilot

Smooth and professional sales process

We sold our property through Winkworth and delighted we instructed them. The whole process was very professional, from initial visit, photographs to viewings and our property sold quickly and at asking price. Special thanks to John for managing the majority of the process and who really pushed and chased everyone to get us to exchange. Would highly recommend to anyone looking to sell.

Alex · 31 January 2024

Agent replied · 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

5/5

Trustpilot

Great Experience with a Professional and Friendly Team

Everyone at Winkworth was fantastic. it’s been a real pleasure getting to know them over the past few months. They were approachable, friendly, and down-to-earth, while also being highly professional and clearly very good at what they do, which made all the difference for us as first-time buyers.

Thomas · 31 March 2026

Agent replied · 27 May 2026

Thank you so much for taking the time to leave such a great review, Thomas - we really appreciate your business. If you’re able to let us know which office you dealt with, I’d be delighted to pass on your kind feedback.

5/5

Trustpilot

I’ve used Winkworths for many years…

I’ve used Winkworths for many years with no complaints. They found nearly 30 people to go and view my rental property which had been recently renovated and found new tenants very quickly. All along the way, they sorted out the paperwork, inventory inspection, references etc. Aaron, my contact at Winkworths, did his best to make sure not only I was happy but also the tenants. Efficient, professional and always kept me updated how things were going. As a landlord, I would highly recommend Winkworths.

Esther · 20 September 2022

Agent replied · 23 November 2024

We're happy to see that you had a 5-Star experience! Thanks for sharing.

5/5

Google

Kevin and Shilpa have been amazing and helped us through the whole process of buying Cannot thank Winkworth Kingsbury enough Would highly recommend their services

Loredana · 11 September 2026

Agent replied · 11 October 2026

Dear Loredana thank you for your trust in us helping you purchase your first home ❤️. You were a pleasure to deal with.

5/5

Trustpilot

We rented a property via Winkworth…

We rented a property via Winkworth (Kensal Rise) for a period of almost three years. Fraser and Aaron assisted us with the search for the flat and Michael was our point of contact for all things maintenance and beyond. The process of finding the property at the outset was seamless - Winkworth were excellent. Throughout the three year period, the flat was not without its usual issues (boiler etc). Michael was a dependable contact and took responsibility for gaining the relevant consents/approvals from the landlord/lady and subsequently ensured service providers completed the work to schedule and with minimal disturbance. He really did make the renting process so much easier.Finally, when we wanted to depart from the flat, Aaron ensured that our interests were considered and was the point of contact between us and the landlord/lady. Through great management, we were able to come to a mutually beneficial arrangement. Again, Michael also kept us well informed of and was transparent about the departure process. If you are looking for a professional, personable and reliable agent, choose Winkworth (Kensal Rise).

Ayrton · 20 September 2022

Agent replied · 23 November 2024

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.

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