Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotBournemouth branch awful customer service
Bournemouth branch , avoid , no customer service Advertised a property that wasn’t available, then tried to tell me a three bed property was no big enough for a couple and 2 children ? When I call them they say the property is not available Awful service do not trust your property with these people
Mr · 10 July 2021
Agent replied · 23 November 2024
Dear Mr Attwater. We are always disappointed to receive feedback such as yours and therefore the matter has been looked into. It appears that you enquired about the property 4 days after it came to the market however the office responded to your enquiry within 10 minutes of receiving it on Saturday morning at 8.29am. The team asked for more information from you regarding your personal requirements which was accommodation for 4 adults but unfortunately someone in the interim put in an application and offer for the property, and the team had to inform you that the property was not suitable for 4 adults. As you are aware, rental property can be in short supply and therefore demand can be equally very high; as it was in the case of this property. I am sorry that you were not successful on this occasion however it appears that the office acted appropriately given the high demand for the property in such a short timescale.
★★★★★ 5/5
TrustpilotBrilliant agent, highly recommend
Brilliant agent that I’ve had the pleasure of dealing with for many years for buying, selling and renting.Very professional, with a great attention to detail and friendly staff who guide you through the whole process.Highly recommend them to anyone
Demi · 7 June 2023
Agent replied · 23 November 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleNishi and Shilpa have been amazing. They helped me immensely throughout the whole process. This agent gave me the best experience and I will definitely use them again if I decide to sell.
Navin · 10 November 2023
Agent replied · 9 November 2024
Thank you Mr Shah for your wonderful review. We are glad that we have provided you a satisfactory service. You have been excellent to deal with and look forward to dealing with you again.
★★★★★ 5/5
GoogleMy experience with Winkworth is very good.. I was little scared about the process but when I meet Nishi, She explained everything properly. I am suggesting many friends to visit Winkworth for houses.
Chintan · 10 November 2023
Agent replied · 9 November 2024
Thank you for sharing your positive experience with us, Chintan! We understand that the process of finding a home can be daunting, and we're thrilled to hear that Nishi was able to explain everything properly and make you feel more at ease. Your recommendation to friends is greatly appreciated, and we look forward to assisting anyone you refer to us. If you or your friends have any more questions or need assistance in the future, please don't hesitate to reach out. We're here to help you find your dream home!
★★★★★ 5/5
TrustpilotExcellent service!
The staff at Winkworth have been amazing through the whole process of selling our property. Love the way the viewings are sent through on text messages, love the prompt and courteous feedback and especially love the way the staff remained calm, supportive and professional from start to finish. Excellent service and I would highly recommend!
Ellen · 6 June 2024
★★★★★ 5/5
TrustpilotFive stars
Winkworth are five star letting agents. Reliable and trustworthy, they deal with issues promptly and fairly, ensuring the best outcome for both landlord and tenant. I have been really impressed with the way that they go above and beyond for their clients. Thanks in particular to Michael.
Verity · 14 October 2024
★★★★★ 5/5
GoogleGreat agency, with qualified people that look after you needs. I haven't work with a lot of agencies before, but they are defenetly offer a great experience for their customers.
Catalin · 10 January 2024
Agent replied · 9 January 2025
Thank you for your 5 star review Catalin. We enjoy working with you too and hope to continue providing you a good service.
★★★★★ 5/5
TrustpilotExcellent service!
James and Daryl both did an excellent job selling my property. Both were very attentive and actively involved throughout the full sales process, helping to ensure everything ran as smoothly as possible. Their services are highly recommended!
Home · 2 October 2021
★★★★★ 5/5
TrustpilotVery efficient
I have dealt with Winkworth Kingsbury for many years. They initially sold me the property and have ever since, rented & managed it for me. Ajay and his team have been excellent throughout. I would highly recommend Winkworth Kingsbury.
Sanjeev · 8 May 2021
★★★★★ 5/5
TrustpilotI luv Winkworth team
I luv Winkworth team, attitude and helpful. The staff are professional, get full support and advice adequately and efficiently. Swati has been a staff member for many years and she ticks all the positive boxes.
Bhavesh · 11 January 2022
★★★★★ 5/5
TrustpilotWinkworth Estate agents
The guys at Winkworth (Gurdeep Bharj and Raphael Charles) were great. Very proactive and professional, they got us a load of viewings and within 2 weeks we had 2 offers, one of which we accepted. I would highly recommend them for any house move you make.Thanks team Winkworth
Rob · 9 June 2022
Agent replied · 23 November 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
TrustpilotFully managed
It was a easy experience renting our property with Winkworths. It was the first time we were renting our property so really appreciated Aaron’s detailed guidance. Our property is fully managed by Winkworths and that has been painless. Thank you.
Sonia · 30 March 2023
Agent replied · 23 November 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleI would recommend highly, Winkworth Kingsbury. I have had a great service with professionalism, honesty and knowledge. I have particularly been impressed with their communication. I would like to thank Jay, Hatim and Shilpa for their service.PositiveResponsiveness, Quality, Professionalism, Value
Pritesh · 10 November 2020
★★★★★ 5/5
TrustpilotAn Estate Agent Worth Their Fees
Simon and the team at Winkworth were efficient and helpful at all times. We had a few wobbles along the way with the buyer but Simon was on hand to make sure the transaction kept on track.
Paul · 9 June 2021
★★★★★ 5/5
GoogleExtremely happy with this agency.
Very pleased with the services provided by Nishi.
No fuss and quick move-in services.
Highly recommend it for someone looking to rent quickly.
Christian · 14 January 2024
Agent replied · 9 November 2024
Dear Christian
Thank you for taking the time to share your experience! We're thrilled to hear that you are extremely happy with our agency and pleased with the services provided by Nishi.
Efficiency and quick move-in services are priorities for us, and we're delighted to know that it made your renting experience smooth. Your recommendation is highly appreciated.
If you ever have more cleaning or renting needs or if there's anything else we can assist you with, please feel free to reach out.
★★★★★ 5/5
GoogleShilpa and Nishi are my consultants. They are very professional in providing prompt response throughout the whole process for me as a buyer.
They always provide proactive services with thought-out actions and answers to customers' actual needs. They are very efficient to provide any consultancy with the target to strive for making things happen.
I would highly recommend them acting as my property agency going forward, and introduce them to my friend later.
Anthony · 10 January 2023
★★★★★ 5/5
TrustpilotExcellent Service
Winkworth were brilliant in finding suitable tenants for our property. They did it quickly and efficiently. We have been using them for 5 years and would never consider using anyone else.
Will · 23 October 2023
Agent replied · 23 November 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 5/5
GoogleGreat service from an excellent hardworking sales team. The team have been helpful throughout my search and responded to my questions promptly. Nshi in particular has been extremely personable and hardworking, she remembered my requirements very well. I have been very happy with all the teams service and would highly recommend when searching for a property to buy.
Margaret · 13 February 2024
★★★★★ 5/5
TrustpilotExceptional service from Thomas
As a first time buyer, and having been previously let down by another Estate Agents, I was very apprehensive about buying. However, once I met Thomas, this anxiety completely disappeared. He was extremely helpful, understanding, professional, knowledgeable on the local area, a great communicator and gave me great advice. Nothing was ever too big or small for Thomas and he always got back to me with the questions I had asked and explained everything in layman's terms - with a lot of patience for my questions too! At each stage, I really felt like he was with me with the excitement too. He has made my first time buying experience a brilliant one and I cannot thank him enough - I am forever grateful!
Becca · 2 March 2022
★★★★★ 4/5
TrustpilotThumbs Up So Far!
I can only speak of our initial experience, as we have only recently moved in, but our property manager, Tanya, has been responsive, proactive and invested in our move in experience, ensuring existing issues are dealt with swiftly. She has made us feel very confident in the continuing tenancy we have with Winkworth.
Alex · 15 April 2021
Agent replied · 23 November 2024
Dear Alex, thank you so much for taking the time to leave your comments regarding your experience to date with Winkworth. All of the Winkworth offices are independently owned and operated, and I believe that the Property Manager you are dealing with; Tanya, is at the Streatham Office. We wish you all the best in your new property and thank you again for your positive comments.
★★★★★ 5/5
TrustpilotThank you Winkworth
I had a seemingly not so easy property to sell and matters made considerably worse by the Covid Pandemic. Other agencies hadn't managed to get the sale pre pandemic so I went to Winkworth.From the outset I felt I was in good hands. Super professional and always available to discuss ideas or ease any anxiety through a hugely difficult time. Gurdeep, Andrew & Raf recognised the quality of the property and know their client base so well that they managed to generate a considerable amount of interest and ultimately ended up selling the property for over the asking price. Important to note that this always felt like a team working together to find the best option for me and I have no doubt that it would have been the same for the other side.I'm not based in the UK but knowing I had the this team managing the whole process was amazing. I am hugely grateful to the Winkworth Team and will certainly be working with them again.
Jolyon · 21 February 2022
★★★★★ 5/5
TrustpilotBest agents around
Can’t rate Gurdeep, Frazer, Andy, Raph and all the team at Kensal Winkworth highly enough. Their communication was exemplary and they guided us through the sale with complete professionalism. Best agents around.
Conor · 18 September 2023
Agent replied · 23 November 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know if we can do anything for you in the future.
★★★★★ 1/5
TrustpilotAvoid Winkworth Bow
Winkworth Bow - avoid at all costs. Please look at the Google reviews before you work with this branch. Why the management of Winkworth don't see an issue with this is beyond me. We are currently in the process of raising with the Property Ombudsman and would avoid at all costs.
Stephanie · 21 June 2024
★★★★★ 5/5
TrustpilotFantastic service
It’s been a real pleasure dealing with Winkworth. I mostly dealt with Natasha Conti and she was a real delight, incredibly professional and friendly delivering a service I possibly can not fault! I have highly recommended Natasha and Winkworth to my friends and family.
Stephanie · 21 May 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
