Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPurchase & Letting of Flat
Winkworth at Kingsbury sold me a Flat in Forum House, Empire Way, Wembley. They kept in touch throught the stressful purchase period with Ajay Bathija sorting out the numerous queries relating to Service Charges, parking. maintenance etc. to achieve a successful completion.3 weeks before the completion, Nishi Shah took over and advertiised for a Tenant. They arranged everything - minor repairs, cleaning, furniture etc. to such good effect that the Tenant moved in the day after the purchase.WHAT AN EXCELLENT SERVICE - I am so impressed that I have even given them the Management of the Flat.Winkworth Kingsbury have an excellent team and would recommend them without hesitation for all property matters.
Hari · 13 May 2021
★★★★★ 5/5
TrustpilotGood job Winkworth and team!!
I have been with Winkworth for quite a while now. I found their service to be excellent and they are very professional and extremely helpful. My tenant left during the pandemic, and i was starting to worry as i don’t live where my property is located. One of their agents called Nishi, helped me throughout the whole process of hunting new tenants to all other agreement related issues. I am extremely grateful and thank wholeheartedly to all the agents who have helped me finding a new tenant promptly and efficiently go through my tenancy contract. Highly recommended!
R.A.Bhuiyan · 9 May 2021
★★★★★ 5/5
TrustpilotI am pleased to recommend Winkworth…
I am pleased to recommend Winkworth Kingsbury as a fine, competent and supportive agency over the last year during the marketing and selling of my development at Magenta Lodge. In particular I would mark out Shilpa Bathija who is probably the best negotiator I have come across in my 40plus years as a developer both in the commercial and residential sectors. Her insight and knowledge of the market and clear, concise, and accurate advice is second to none and I would not hesitate to use her and Winkworths services in the future
Greenwold · 8 May 2021
★★★★★ 5/5
TrustpilotThank you very much Faraz Ahmed.
Thank you very much Faraz Ahmed and all the staff at Winkworth. Fast responses, professionalism, pleasant personnel to deal with. Helped with all of our (numerous) queries during our working with them. Highly recommend!
Maria · 14 March 2023
Agent replied · 23 November 2024
Thank you so much for your kind words, Maria. We really appreciate you taking the time out to share your experience with us, and we agree, Faraz is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotRenters and landlords beware
I'm really disappointed by the quality of service provided and the manner in which we have been treated by Winkworth over the last year.
Georgie · 6 December 2023
Agent replied · 23 November 2024
Thank you for taking the time to share your views with us. We are disheartened to hear that your experience has not been to the level of your expectations. We have taken great note of the feedback you have provided us and will investigate further. If you would like to discuss this further with us, please contact Winkworth on clientrelations@winkworth.co.uk.
★★★★★ 5/5
TrustpilotWe found everyone we dealt with at…
We found everyone we dealt with at Winkworth to be highly professional, friendly and communicative. We would definitely recommend their service to anyone looking to sell. They worked hard to get the best possible price for our property and were happy to give us advice along the way. We never had to wait more than an hour or so for someone to respond to us whenever we contacted them. Thanks very much to the whole team for all your hard work.
Alice · 14 April 2021
★★★★★ 1/5
TrustpilotWinkworth Plc agency - The worst agency ever
We were tenants on one of the properties they managed at Winkworth Bow Estate Agents.First, they are difficult to come and fix any house issues. They just want you to pay, and they would do their minimum or even less to manage the property.Second, we have left the property long ago, we left it in a rather good condition, for a over 4 years tenancy, and they want to keep all the deposit. It has been over a month and we are still waiting for our deposit.They are not coming back to us, they are ignoring our emails, they are just a bad agency.I have lived in many places with okay agencies, but Winkworth would be the worst. I would not recommend anyone to rent a property with them.Please if you are reading this before renting, find another agency you will not regret it.
Sebastian · 1 April 2021
★★★★★ 5/5
TrustpilotCompleted quickly
It's a difficult time in the market, but Thomas Syms gave us good advice on how to navigate it.The team was good with communication and gave us regular updates on WhatsApp.We completed seven weeks after the initial offer.
Jessica · 27 September 2022
Agent replied · 23 November 2024
Thank you so much for your kind words, Jessica. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
★★★★★ 1/5
TrustpilotWinkworth (Kirstie Barber) will lie to get your business.
AVOID Winkworth estate agents (KIRSTIE BARBER). Kirstie will give you all false info to get you to make an offer and will lie about the property’s history. She will lie and when caught red handed, will lie to you again to cover her first lie. Pure shameless or just another estate agent! Do not use Winkworth as it a very dishonest business that you will keep on chasing to get some answers and will end up wasting your time & money. Just poor customer service & liars.
Dom · 12 March 2021
★★★★★ 5/5
TrustpilotVery helpful and friendly team.
Faraz was fantastic in helping me get my flat sorted as well as all of the Winkworth team the communication was great from start to finish. Highly recommend.
Tom · 2 December 2021
★★★★★ 1/5
TrustpilotWinkworth
Winkworth, Poringland. We called them on Friday about the property to rent minutes after it went on Rightmove. They do not offer virtual viewings even if you live 200 miles away. Agent said they are only taking details to schedule offline appointments, took our details. On Monday they said viewings arranged for Thursday but it's all fully booked already (how?) and they will see when to book us for other day. When asked to film a short video when they will be at the property to understand if it's worth a 200 mile trip - they said they can't do this.Absolutely ridiculous service!
Marina · 1 February 2021
★★★★★ 1/5
TrustpilotAwful experience
I am a small landlord and made the huge mistake of renting my houses through Winkworths and regretted it ever since. The current dispute I am having is over the deposit and who they represent. In practice, they seem to think it is the tenant.....
Wan · 8 September 2021
Agent replied · 23 November 2024
Thank you for taking the time to write a review however naturally Winkworth are disappointed that on this occasion it is a negative review. All of the Winkworth offices are independently owned and operated and therefore we would be grateful if you could indicate the location of the office you have been dealing with so the matter can be looked into. Apologies once again if we have fallen short of your expectations but please do provide more information to see if the matter can be resolved.
★★★★★ 5/5
TrustpilotNishi Shah
Nishi Shah - Winkworth Kingsbury, could not have done anymore to help me find a property suitable for me. Unfortunately, due to my reasoning, it was not right, BUT, I know she would have helped me through the process step by step. Angela Shaw
ANGELA · 6 July 2024
★★★★★ 5/5
TrustpilotWe have had excellent customer service…
We have had excellent customer service from Shilpa and the team at Winkworth Kingsbury. They have been very helpful with the sale of our flat during a time of uncertainty.
Jay · 8 May 2021
★★★★★ 5/5
GoogleI have always had excellent service from the Letting Team, particularly from Sam. This time I had the pleasure of working with Nishi who was also excellent. She guided me well in finding new tenants and responded to my requests/queries promptly and efficiently. Thank you for making it a smooth process!
Vandana · 13 February 2024
★★★★★ 5/5
TrustpilotSuperb service
They were pleasant and professional throughout and the only agency I’ve ever dealt with who stayed engaged and connected through the whole process. Really appreciated all their service.
Abby · 1 July 2023
Agent replied · 23 November 2024
We're happy to see that you had a 5-Star experience. Thanks for sharing!
★★★★★ 5/5
TrustpilotFantastic handling of sale
After just completing on a sale, I can say that Winkworth (specifically Dhruv Rupapara) were a lifeline during the process. Dhruv guided me through every step of the process with patience and excellent knowledge. I would highly recommend both him and the company.
Rachel · 8 July 2024
★★★★★ 1/5
TrustpilotThe Representative from Winkworth…
The Representative from Winkworth replied with a very short response.However, the students have yet to have the student holding deposit returned, the agent has not had the decency to indicate how long they have to wait to have the money returned as they both have to look for new accommodation when university starts soon.My student son will now have to travel from a different location to start the transferred job in Fulham, thanks to the Agent from Winkworth situated on Fulham High Street.
Miss · 12 September 2020
★★★★★ 5/5
TrustpilotNatasha provided me with excellent…
Natasha went above and beyond. She met my brief with precision and her extensive knowledge provided me with all the information required to make my decision regarding my new home. Thank you Natasha and thank you Winkworth.
Kirsty · 26 May 2018
★★★★★ 5/5
Trustpilotknowledgeable
Ajay from Winkworth Kingsbury is very knowledgeable in the field and helped us with our latest purchase. His support and guidance was genuine and no over or hard sell.
Dinesh · 8 May 2021
★★★★★ 5/5
Googleexcellent letting service all round, from finding and vetting tenants to sorting out any issues regarding the property. good communications on all levels. would certainly recommend the company for their all round professionalism.
David · 2 December 2024
★★★★★ 5/5
TrustpilotThanks to all at Winkworth for helping…
Thanks to all at Winkworth for helping us sell our property. We had an excellent service and had regular emails and phone calls to help keep us in the loop with developments. Would strongly recommend.
Robert · 28 October 2024
★★★★★ 1/5
TrustpilotWinkworth Guildford - Avoid
Avoid at all cost dealing with Winkworth Guildford now changed tier name to Guildford Estate Agents.There are many irregularities with the way they carry out their business. They are the smallest estate agent in Guildford and usually under staffed, service is very poor, they have every excuse under the sun and they repeatedly let you down or try to take advantage. The owner James Quantrell talks a good show and comes across professional, do not be fooled by his persona or offer of lower fees, they will let you down.
Mr · 30 April 2020
★★★★★ 5/5
TrustpilotNishi is very helpful
Nishi is very helpful, always informing me of new houses which come available. Her service is generally world class and the rest of the team are the same.
Vinod · 8 May 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
