Trusted Agent profile · Brent
★★★★★
1,236 reviews across 2 platforms
499 Kingsbury Road, Kingsbury, London, NW9 9ED, Brent, NW9 9ED
Winkworth's office in Brent, at 499 Kingsbury Road, is rated 4.2 out of 5 across 1,236 reviews on two platforms, including 369 Google reviews rated 4.9.
Every review we hold for the Brent office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat team of professionals at Winkworth Kingsbury
Great team of professionals. Ajay was always knowledgeable and this made us feel at ease during a stressful period. All the staff we dealt with were always helpful and most importantly, we always got a reply and acknowledgement of our call or request.
4/5
TrustpilotBuy was straightforward and team kept…
Buy was straightforward and team kept the process moving along, checking in often.
1/5
Trustpilotdont trust them
Had an appointment to view a flat, 30' before and as I was arriving, they cancelled as they got a holding deposit. How trustworthy Winkworth ?! Great move. The right thing to do is to finish all your appointments with the clients and then decide and take a holding deposit ! Avoid them.
5/5
Trustpilot7 🌟 service
With covid my usual contact for lettings was not around to assist with my portfolio of clients. Nishi was able to quickly get up to speed with what was required and ensured the service provided was seemless. Great work and dedication, thankyou Nishi.
5/5
GoogleA very pleasant experience in using Winkworth Kingsbury. Lovely personal care from Nishi. She has been a great help and kept me informed throughout the process. I highly recommend Winkworth Kingsbury team and Nishi of course.
We're delighted to hear about your very pleasant experience with Winkworth Kingsbury, Vikas! Nishi's dedication to providing excellent personal care and keeping you informed is something we take great pride in. Thank you for your recommendation, and if you or anyone you know ever requires our services, please don't hesitate to get in touch. We're here to help make your property journey a smooth and positive one. Thank you for choosing us as your estate agents!
5/5
TrustpilotLovely, helpful realtor - totally got what I was looking for.
I've had a lovely experience purchasing my first home with Thomas Syms from Winkworth. He has been very positive, friendly and helpful throughout the process. He got what I was looking for early in the search and really helped me to find the place that was right for me (even though I didn't think it from the pictures at all!). He kept me up to date every step of the way, and whenever lawyers weren't responding he could help move things along quickly. Thank you!
5/5
GoogleI recently completed a property purchase with Shilpa Bathija as the lead agent. The advice and service throughout the process was impeccable and any concerns were dealt with immediately leaving me with no headaches at all! From there I was passed into the incredibly capable hands of Sam who guided me through the rental process and managed to let out the property within a week for more rent than expected! Supporting him was Nishi who kept all admin and paperwork clear and simple. It’s been an absolute breeze and pleasure working with Winkworth Kingsbury and I can’t recommend them highly enough! Thank you!
1/5
TrustpilotGAZUMPING COMPANY
You should learn how to treat people, and to don’t do gazumping which is disgusting behaviour I will make sure everyone knows about this . And not that just, you also accepted our offer in writing subject to nothing.
At Winkworth we are always disappointed to receive a review such as yours and I am sorry to hear of your personal experiences. All of the Winkworth Offices are independently owned and operated and if you are able to update you review and provide details of the office that you had dealings with, we will be able to look into your concerns accordingly. Thank you in advance.
5/5
TrustpilotHighly recommended
Ajay Bathija of Winkworth, Kingsbury has been managing my property portfolio for years now.Highly recommended. Friendly and professional service with very valuable local knowledge and expertise. Clear Accounts and always on time. No hesitation in fully recommending him and his team.E. Symes
5/5
TrustpilotShilpa and her team at Winkworth, Kingsbury
Shilpa and her team at Winkworth, Kingsbury were truly amazing. They are trustworthy, showed total professionalism with the transaction. Great communication, and always felt that they were going the extra mile for me.Highly recommend them , and they thoroughly deserve the recognition.
5/5
TrustpilotWinksworth Kingsbury
As landlords, a tenancy came to an end recently and we were looking to get new suitable tenants. Nishi Shah at Winksworth Kingsbury was very helpful with the process and managed this efficiently with new tenants at the property in good time.
5/5
TrustpilotI have worked with Shilpa in both a…
I have worked with Shilpa in both a personal and professional capacity for many years. Shilpa’s determination and tenacity is evident in always ensuring that the clients expectations are met. She is second to none leading a fantastic team at Winkworth Kingsbury.
5/5
TrustpilotWinkworth House Purchase - Thomas Syms
Winkworth made my purchase run very smoothly. Thomas Syms in particular was very attentive, fast to respond and a pleasure to deal with. He took a lot of the stress away from the process and worked hard to ensure I was kept informed.
Thank you so much for your kind words, Rob. We really appreciate you taking the time out to share your experience with us, and we agree, Thomas is truly a gem to have on our team! We look forward to working with you again in the future!
5/5
GoogleWink worth property agent are an excellent estate agent who are very helpful and cooperative in assisting with renting a property. They communicate very well and are attentive in their work when it comes to making sure that the tenants, like myself and my wife, are taken care of. Specially thanks to nishi shah,she is very helpful.😊🙏😊
5/5
GoogleShilpa (the agent) was simply stunning. It was thanks to her that I managed to reserve and eventually buy the flat. Her help and support was beyond any expectation. I will always be thankful. The agency overall offers support and never leaves the customer alone. They are alaays available to help you. Highly recommended!
Thank you for your positive review. We are happy that we could help.
1/5
TrustpilotDon’t believe the sales pitch
They valued our house and told us they could sell it with an open day within a couple of weeks. Winkworth promised us they had a large list of buyers at our asking price looking in our area, on this basis we decided to agree a contract with Winkworth. The open day never occurred as promised and it soon became apparent that there was no list of potential buyers and within three weeks, Winkworth asked us to drop our asking price on the basis this would attract more potential buyers and we could hold an open day.As we both work full-time, long hours and have two young children an open day was our preferred option which was one of the main reasons we picked Winkworth.Yet again and even though we had now dropped the price, Winkworth were unable to hold an open day and we had a trickle of “buyers” at inconvenient times. Some of these said they weren’t even interested in buying. For example, one visitor said they just wanted to compare the size of the rooms to a house in a nearby street, of course this info is on Right Move.We feel completely let down by Winkworth. We selected them over two others on the basis of their original promise and they completely failed to deliver on this. Had we selected one of the other estate agents we may have sold our house.
5/5
TrustpilotProfessional and Reliable
We have been dealing with Ajay Bhatija at Winkworth Kingsbury (AKA) for the past 12 years and find them very professional in conducting their business.There is always someone to take our calls and any issues / concerns are dealt with immediately.
5/5
TrustpilotGreat agency
Great agency, as well as being really focused on finding the right buyer they put tremendous energy into helping make sure the selling process goes smoothly including liaising with both the buying and selling solicitors and keeping everyone on track until completion. Highly recommend, very personal personal service.
5/5
GoogleAll the hallmarks of a good estate agent to work with. They gave a realistic valuation taking into account the condition of the house, then sought to achieve the best reasonable price, and then worked with all concerned in a pleasant and efficient manner throughout the process to ensure that all came to a satisfactory conclusion. A national chain and reputation, with an amazing local team.
1/5
TrustpilotReally root agent
Really root agent. Not even polite to answering the questions. After this I don't even wanna deal with such a people. The agent name was Nishi Shah.Just in case. Doesn't even wanna answer any question, forcing people to do whatever he/she want. Avoid this agency
5/5
GoogleVery grateful for all the effort and patience the team have put in from start to finish to make the sale happen for our house. Can't thank you enough for all the advice that was given whilst we were going through the whole process. Once again thank you and will definitely recommend Winkworth to family and friends.
5/5
TrustpilotJenny helped us secure our new rental…
Jenny helped us secure our new rental home which we love. She was professional but friendly. It was seamless and Jenny was always available to help when we needed. We would highly recommend and definitely use again. Thankyou
1/5
TrustpilotWinkworth borehamwood
I used winkworth borehamwood...the sale price confirmation was spot on..however i was taken aback with the recommendations and i quote .." I would say to move items in2 your loft but it would b a hassle"..despite my walls throughout my flat are painted magnolia and are in pristine condition...it was recommended that i whitewash the entire flat...finally my flat is cluttered and i appreciate that i need to declutter prior to selling the property...despite this obvious fact the sales negotiator seemed continually irritated and indifferent when i mentioned retiling the kitchen. My personal expectation was that he make reasonable and professional recommendations....in conclusion i found him slightly patronising and not someone who was able to see the broader picture...I also felt he did not know the block of flats at all.
5/5
TrustpilotWinkworth Kemal Rise have always been…
Winkworth Kensal Rise have always been excellent to deal with. They are proactive, efficient and friendly. We have used them to let our properties for many years now and have never had any problems at all. I would strongly recommend.
We're happy to see that you had a 5-Star experience at Kensal Rise. Thanks for sharing.
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Winkworth Brent won ESTAS awards in two years, most recently 2023.
ESTAS winner in two years: 2022, 2023.
ESTAS awards by year, 2022 to 20232023 4 Gold and 1 Best in Postcode ESTAS 2023 winners
2022 2 Silver and 1 Bronze ESTAS 2022 winners
Source: ESTAS winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Winkworth Kingsbury hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brent.
Yes. Winkworth Kingsbury won Gold for Lettings (Landlords) in London (North) and Gold for Sales in London (North) at the ESTAS 2023 awards, and 6 other industry awards since 2022.
