5/5
GoogleFoxtons were very helpful and efficient through our purchase. Big thanks to Prit in particular, who went above and beyond from the outset through to completion.
Trusted Agent profile · Brent
Foxtons Willesden Green reviews in Brent
★★★★★
448 reviews across 2 platforms
2-6 Station Parade, London, NW2 4NH, Brent, NW2 4NH
Part of Foxtons, see every office.
Foxtons's office in Brent, at 2-6 Station Parade, is rated 3.9 out of 5 across 448 reviews on two platforms, including 263 Google reviews rated 4.4.
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Reviews
Every review we hold for the Brent office, from every platform, shown as written. First names only.
Google5/5
GoogleMe and my partner had the experience of working with Shereen, this was our first property we have looked into renting and shereen went through everything thoroughly with us. She went above and beyond helping us getting this place and we can’t express our appreciation enough. In the end shereen provided us with a lovely property and we couldn’t be any happier with it. Thank you again shereen.
Agent replied · 23 October 2024
Thank you Taran r for your review. Sophie, Foxtons Willesden Green Estate Agents Get it done with London’s number 1!
5/5
GoogleI'm so happy to have found the perfect home to rent! I'm such a picky person and Ayman Moustafa our agent was relentless in trying to find us the perfect place. He was in constant contact, super friendly, very flexible with times for viewings, and very professional. He made an honest effort to get to know us, and grabbed us the best deal possible the moment it came through, and worked so hard to get everything accepted in a day. I'm in awe. Thank you Ayman!
5/5
GoogleBel Green is a great agent and he has been helping me and my partner to find the perfect property for us. He is patient and a great professional, answering all our questions and providing us with all the information and support we needed. He is willing to go the extra mile to help customers. Foxtons have great agents willing to help and assist with the property search and we were lucky to have Bel Green as our agent. We definitely recomend Foxtons if thinking about buying a property. EditDelete SharePositiveProfessionalism
5/5
GoogleWe were really impressed by the quality of service we received from the team at Foxtons in Willesden Green. Selling a flat in 2020 came with some unique challenges, but Foxtons really helped made the experience as painless as possible. Rebecca Moloney was wonderful to deal with and the branch sales manager Oliver Browne went above and beyond the call of duty. He was always available to give us wise advice. He was invaluable in keeping our stress levels down by communicating with all the parties in our chain and ensuring our sale and purchase went through. We honestly do not know how we would have managed without him. Highly recommended!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotTruly fortunate to have had Foxton's Andy Hoad Onboard
Truly fortunate to have had Andy Hoad assigned to my property purchase as a first-time buyer.
1/5
TrustpilotLosing my ish with these people
There has only been 1 staff member at Foxtons that I find competent. The 1 star is for the one person who had great customer service- who unfortunately is not leading on the sale.
1/5
TrustpilotI am a landlord and have received very…
I am a landlord and have received very poor service from Foxtons. No communication. Have to follow up emails several times. Frequent change of staff. High fees and provides no service at all. Regret changing over to foxtons to manage property. Stay away!
1/5
TrustpilotFoxtons found tenants for my property who filmed porn and offer "happy ending" massage services.
I trusted Foxtons to manage my property professionally. They found the tenants, collected commission (2 months rent per year) and management fees, and were contractually obligated to inspect and monitor my home. They failed on every count.
5/5
GoogleJames Tarrant Robinson was really helpful. He went above and beyond, giving my parents advice towards our search. Would definitely recommend.
Agent replied · 23 October 2024
Thank you Olivia Grant for your review. Sophie, Foxtons Willesden Green Estate Agents Get it done with London’s number 1!
5/5
GoogleWhat an amazing company! So so happy with their service, professionalism and just general niceness! Aidan was amazing, (as is actually everyone in the Willesden Green office); super duper helpful. Heard everything we needed and would just produce magical properties for us to view. Would recommend their services 100 % (and already have!!!!)
5/5
GoogleThis is expecially for Hugo, since he was able to capture and translate our needs by always showing us the right properties. His competencies and professional skills are off the charts and he has been by far the most caring agent I had throghout my search. Thank you
5/5
GoogleWe had a great experience with this branch of Foxtons, and that was all down to Sophie! She put so much time and effort into our search, getting to know us so that she could take us to properties that fit our search criteria. She’s really friendly and knowledgable of the area in which she’s working. If you’re house-hunting, definitely reach out to Sophie!
Agent replied · 23 October 2024
Thank you Estelle Luck for your review. Sophie, Foxtons Willesden Green Estate Agents Get it done with London’s number 1!
5/5
GoogleI bought my first house with Foxtons. Cannot recommend Bel enough. He was very helpful throughout the process and understood my circumstances. He was always responsive and went above and beyond his responsibilities to make sure the process moved forward as smoothly as possible. Big thanks to Bel and Oliver!
Agent replied · 23 October 2024
We are glad to know that Bel and Oliver have been so helpful and proactive during your time working together. Thank you for the review!
1/5
TrustpilotFive years a tenant, then a masterclass in incompetence at the end
I rented a property managed by Foxtons for five years and one month. We paid rent on time every month and never had a complaint raised against us. Then we tried to leave.
5/5
GoogleWe had the pleasure of working with Bel Green from Foxtons, we want to thank Bel for his help - he have been a great agent and we will keep you in mind for the future! Honestly one of the best agents we have met - Bell listens to what you want, is engaging but knows when to give you time to think, and is all together a professional and pleasant person. So glad to have met him in our search.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have sold our flat through Foxtons Willesden Green. Despite the last year being as difficult as it was, Oliver and Bel were always available, always professional and always jolly. Communication was straightforward and we felt supported yet never pushed through the process. I highly recommend them.
Agent replied · 23 October 2024
We are happy to hear that Oliver and Bel have been able to guide you through the sales process with minimal stress despite the tough market. Thank you for the review!
5/5
GoogleAyman Mostafa was very quick in responding to our request to arrange a viewing, managed to notify us of an earlier viewing time, shared his live gps coordinates when he was driving to the property, explained everything and then drove us to show us two more properties. He advised us on how to proceed with the agreement and managed to get the letting process, including referencing, sorted in just a few days.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleFoxton deserved its terrible reputation of over-promising and under-delivering when it comes to sales. Basically at the end they told me that their evaluation of my property was based on the fact it was a one bedroom without bothering to …
5/5
GoogleVery good service! Brigitta was always on time, interpreted all our wishes and didn't mind driving us around even to distant locations to see if we like the potential houses. Finally we managed to secure a place she showed us and we love it. Thank you Brigitta for your determination and good advise !!
1/5
TrustpilotFoxtons’s account’s department have bad…
Foxtons’s account’s department have bad ethical practices.The charged me as a landlord 3 years commission & after six months again charged me 2 years commission for the same property.when I complained they credited part of the commission but after a week they recharged me some more commission.As the tenant rent is deposited directly into Foxtons’s account I cannot do much about it and am finally taking them to court for fraudulent activity.
5/5
Google13 months ago we listed with Foxtons Willesden Green after our valuation with Oliver. To be honest we had already listed with 4 other smaller agents initially having avoided Foxtons as they were so large. But once we listed we saw the difference in service and dedication from Oliver and his team. Every agent was pleasant and relaxed to work with and wow did they get viewings booked! It was very impressive in the Brexit depressed market. By January, Rebecca had found the "THE buyer" who she knew would sign in time. She was relentless in her efforts to get this sale and she did! The thing about Foxtons is that they were always fun, friendly and easy to work with even when perhaps I was not. They worked SO hard and never gave up. I am going to miss speaking to them. We just moved into our new flat this week and without Oliver and Rebecca this would not have happened. (our new view attached) Many many thanks!!!
5/5
GoogleDuring the past month of house hunting, I contacted at least 25 agents and spoke with companies of all sizes. I can confidently say that Dana stands out as the best. She is highly professional, friendly, flexible, and always considers things from my perspective. Before signing the lease, she advocated for me as a tenant and negotiated to have heating and Wi-Fi included in the rent, truly understanding and addressing my needs. The entire rental process was efficient as well; from the first walk-in visit to securing the apartment and making the payment, everything went smoothly. Dana also thoughtfully introduced me to the surrounding area, helping me feel more comfortable in my new neighborhood. Her professionalism and genuine care made a strong impression on me. If I need to rent again in the future, Dana will be my first choice, and I would happily recommend her to my friends.
1/5
TrustpilotThe worst and the most disgusting…
The worst and the most disgusting service ever! They agreed with a young lady and her elderly parents on my property for renting even though I had rejected the application.
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