Foxtons Willesden Green reviews in Brent

★★★★★ 1/5

Trustpilot

My flatmate had come from outside…

My flatmate had come from outside london to view a property in finsbury park and was only told once he got to the appointment that david morgan was not going to make the appointment due to being unwell, extremely unprofessional, he should have gotten one of his colleagues to cover the flat viewing or atleast message us in advance.

Fred · 9 May 2026

★★★★★ 1/5

Trustpilot

DON'T USE!

DON'T USE! As a landlord I highly recommend other tenants and landlords do NOT use Foxtons. They are providivg tenants and extremely poor service and giving landlords a bad name. They take no responsibility for errors or timely correction of them. Simply unprofessional and giving the industry a poor reputation. [I would like to request trsutpilot provide a feture to rate neagtive stars, Foxtons deserve 5 neagtive stars.]

KP · 9 October 2026

★★★★★ 5/5

Trustpilot

Sam was very helpful with our search

Sam was very helpful with our search, and although we ultimately didn’t go with a foxton’s property, he was extremely diligent and kind.

Clem · 20 September 2026

★★★★★ 5/5

Google

I can only say good things about the lovely agent Imani Marshall , she has been amazing and incredibly supportive , housing is not simple as a tenant and imani has made me feel supported and capable in this process , thankyou very much !

Sibel · 10 August 2026

★★★★★ 5/5

Google

Lauren, associate agent, was phenomenal to work with! She was very well versed on what different properties had to offer and really understood my needs and what I was looking for. Went on about 10 viewings with her and it was a pleasure to …

Rui · 10 August 2026

★★★★★ 5/5

Trustpilot

Ciara is quite helpful and friendly.

Ciara is quite helpful and friendly. She takes initiative and always go over and beyond to help and assist.

Nazia · 9 October 2026

★★★★★ 5/5

Google

Foxtons provided me with a great service all round, from start to finish. Especially with Rebecca and Marrianne. Very happy with the price they achieved with my flat especially with the market the way it is. Thank you.

Daniel · 19 September 2026

★★★★★ 5/5

Google

I had the pleasure of dealing with Aidan in the Willesden Green office (as a potential buyer). Aidan was very professional and really took the time to understand my needs and wants and he never pressurised me into viewing an unsuitable property or making a decision. I also saw Aidan dealing very professionally with the vendor of a property I was interested in. I highly recommend Foxtons Willesden Green

Nicla · 25 June 2024

★★★★★ 5/5

Trustpilot

Evelyne from kingston office who was…

Evelyne from kingston office who was agent showing me flats. She was very professional and kind agent so far i have ever met before Thank you for being patience Evelyne for all my boring question

T.I · 30 September 2026

★★★★★ 1/5

Google

Extremely unprofessional property management. My property manager is Michael Babalola. I’ve moved into a property on the 1/11/22 with my 9 month old baby. The property wasn’t inspected and everything was broken. Broken door bell, blinds, lights, extremely dirty carpets and windows. The most major issue is I have two leeks on the roof in the living room. One of them goes through the lamp. This is sooo dangerous. I’ve been trying to get this resolved with Foxtons management team since Michael has been completely ignoring me - no one is able to help and they keep saying “we understand your concern, we will resolve this today and give you a call later on to update you”, and no one ever calls me back - I am the one that has to call every day and try to get some kind of update when they clearly don’t take my issues seriously. I have prepaid a year upfront and I feel like that is the reason why they don’t care so much about all the issues as I al helpless and I can’t really do anything.

Lucia · 24 October 2023

★★★★★ 5/5

Trustpilot

Flo and the BTR team have been…

Flo and the BTR team have been extremely helpful during our interactions, going on multiple viewings with us during our search - we really value and appreciate Flo’s help in particular here!

J · 29 September 2026

★★★★★ 5/5

Trustpilot

Amazing service with really helpfull…

Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.

Eros · 20 May 2026

★★★★★ 4/5

Google

Sophie has been great! One of the most proactive agents we've worked with. Not only did she show us around properties outside her area but she also maximises her viewing time with us by showing us properties we may not have considered but she has the keys to that day. We ended up offering on a property that wasn't quite on our radar but she recommended!

Melissa · 26 April 2024

★★★★★ 5/5

Google

Thank you Marianne at Foxtons Willesden Green for going above and beyond to make my purchase happen smoothly and on time, I know you - and Rebecca - put a lot of time and effort into making it work when I was up against some time …

Sarah · 16 January 2026

★★★★★ 5/5

Trustpilot

Professional, punctual, polite, prompt

Five stars for Mr. Hassan Bacchus of Foxtons. He is extremely professional, polite, and reliable. He managed to find great tenants and rent out my property in only one week.

Fataneh · 17 September 2026

★★★★★ 3/5

Google

Sally Murdock has been especially helpful and very quick at responding to messages. Thank you!

Janita · 10 September 2026

★★★★★ 5/5

Google

Thank you to FoxTones and specially to Imani for helping and being patient with me to find the best possible flat for me. Fantastic service and always ahead of the time!

Lev · 10 September 2026

★★★★★ 1/5

Trustpilot

Foxtons wrongly extended our tenancy…

Foxtons wrongly extended our tenancy end date then withheld our deposit on non payment of rent grounds. Even after acknowledging their 'error' it took 2 months for them to correct it. The money was only returned after a letter before action for a small claims court was sent. Other customers are advised to exercise extreme caution with how deposits are safeguarded.

Julie · 19 September 2026

★★★★★ 5/5

Google

I had the best experience being with Sally Murdock from WillesdenGreen, not only did talk me through all of the renters right bill but she found me the best tenant

Luke · 10 September 2026

★★★★★ 1/5

Trustpilot

I was spoken to quite rudely on the…

I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.

Vinisha · 20 May 2026

★★★★★ 5/5

Trustpilot

Yasmin from the west end office

Yasmin from the west end office is the best estate agent so helpful and never leave the interest for trying to find somethings for us

E_G_E___ · 8 October 2026

★★★★★ 5/5

Trustpilot

Aga was amazing during our entire…

Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks

Harrison · 18 May 2026

★★★★★ 5/5

Google

I went on a viewing with Yazmine, I was so impressed with her knowledge of the area and the property. Even though I didn’t take the property, I will definitely look with Foxtons again.

CAROLE · 10 August 2026

★★★★★ 1/5

Trustpilot

Foxtons Letting Commission…

Just to share my experience and warn anybody thinking of using Foxtons letting services. Foxtons will be vey happy to take full year commission in advance but if your tenant moves out before the full year period, Foxtons will not refund your commission in cash but just leave the amount as a credit in your account even you no longer have the intention to rent out your property. Area director of Foxtons claimed that this is in line with Foxtons terms of business. Beware before you choose Foxtons letting services.

Kok · 1 May 2026