Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleImani was best and very helpful with our house search got us the best house in the best location. She is lovely, always ready to help and the best. Thank you Imani
Prachi · 16 March 2026
Agent replied · 16 April 2026
We’re really happy to hear our team helped you find the right home and made the search feel smooth and supportive. Thank you for the kind feedback.
Sophie, … More
★★★★★ 5/5
TrustpilotFlo was really helpful
Corrie · 30 September 2026
Agent replied · 10 October 2026
Hi Corrie,
Thank you for your review. We’re glad our team was able to help you.
Alex,
Foxtons Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotAshvin was professional
Ashvin was professional, friendly, and incredibly helpful throughout the entire process. His communication was excellent, and he made everything smooth and stress-free. If you’re buying or selling a property, I strongly recommend contacting Ashvin, you won’t regret it!
Nishan · 22 September 2026
★★★★★ 5/5
TrustpilotSpeedy, professional, and friendly service!
Massive shout out to our wonderful agent Mia L, who made us feel so comfortable during our viewing and went above and beyond to help us sign everything as quickly as possible.
Mia has such a warm and friendly energy, we knew we were in safe hands from the moment we met her. Great communication, and made sure we knew which steps to take and when.
Having had bad experiences in the past with renting through estate agents, it has made such a difference to speak to someone who genuinely seemed to care for what they were doing. Big up, Mia, wishing you all the best girl! x
Lou · 9 October 2026
★★★★★ 5/5
GoogleJack is the best estate agent. He is patient and consistently showed me houses every week. He provides all the information needed for the buying process and is readily available for any questions that a buyer might have. Thank you for your constant support jack. 🙏 …
Saima · 8 October 2025
Agent replied · 22 October 2025
We're glad you had a positive experience with Foxtons Willesden Green Estate Agents
Thank you for your five star review - We really appreciate your feedback!
Sophie,
Foxtons Willesden Green Estate Agents
Get it done with London’s number 1!
★★★★★ 1/5
TrustpilotIf you are a landlord, my personal opinion: AVOID
One immediate point. It's no good Foxtons replying on Trust pilot asking for 'more information so they can follow up'. I have sent them endless information - as I imagine every other frustrated customer has. Please be wary of all the positive reviews. I have my doubts as to their authenticity.
This company are charming on onboarding. I have been a landlord with them for three and a half years, so I have broad experience - not just experience of the initial process as many of these reviews are. At the start, they love your 'lovely property'. They are persistent and responsive, very sweet. Nothing is too much trouble. Similarly they schmooze (and pressurise) tenants. They are very good at this. You will notice many reviews mentioning specific people and branches - that's because they ask for them.
Once you're onboarded, if you have any difficulties at all, they disappear. Emails take weeks to reply to - consistently. Even emails labelled as 'complaint' are not responded to within their own policy - it took them months to get back to me about a very serious and misleading piece of information I was given that incorrectly interpreted the contract which they drew up. This nearly led to serious consequences with my tenant.
If you take them on as property managers, they will take weeks to send you quotes for works to be done. The quotes, once they do arrive, will be about 50% more expensive than if you arranged the works yourself. You will already be paying extra for 'management' but there is no eye on keeping costs good value for landlords. Their quotes are so prohibitively expensive that I ended up arranging things myself and cancelling their management service - it was unusably slow and expensive.
They placed unwarranted holds on tenancy deductions which meant that both myself and the tenant experienced significant stress and delay. The inventory service was absolutely rubbish - missed so much detail (even missing that a whole piece of furniture was missing!). The inventory is so important and they messed it up. They even arranged for the inventory clerk to arrive before the tenant had moved out. They really don't know what they are doing - or they are too big and impersonal to get it right.
Now that the tenancy has ended I've been whacked with yet another fee that I didn't agree to. I've made repeated enquiries about this, again with no response.
I'm busy now building a case to refer to the Property Ombudsman. I'm busy and really could do without this extra work. I've given Foxtons many, many thousands of pounds and I have no idea what for. I have no idea where the positive reviews have come from. I'm never using them again, and I am very glad to be free of them. I've been letting my property for 20 years and honestly - it was less hassle and SO MUCH cheaper doing it myself via OpenRent. That's where I'm returning to.
Sarah · 2 October 2026
★★★★★ 5/5
TrustpilotYasmin (west end) was exceptionally…
Yasmin (west end) was exceptionally attentive and went above and beyond to help me. She put in a great deal of effort, stayed in constant contact throughout, and was professional and respectful in every interaction. I would gladly recommend her to anyone looking for a reliable agent.
Maitha · 6 October 2026
Agent replied · 10 October 2026
Hi Maitha,
Thank you for your feedback. We're glad our team kept in regular contact and handled everything professionally. We appreciate you recommending us.
Alex,
Foxtons West End Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleI don’t usually leave many reviews, but I thought I had to leave one for Yasmin from the Willesden office. I had a great viewing with her, she has a wonderful energy and she seems very clued up. Wishing her all the best in her career, I have a feeling she’s going to go far!
Seraya · 10 August 2026
Agent replied · 10 October 2026
Hello Seraya,
Thank you for sharing your experience. We’re glad you enjoyed your viewing and … More
★★★★★ 5/5
TrustpilotHad the pleasure of dealing with Mario…
Had the pleasure of dealing with Mario and Mercedes while scheduling a valuation for my partner's property. Both were friendly, professional and attentive gave us a great advice - thank you again!
Robyn · 21 September 2026
★★★★★ 5/5
GoogleA big thank you to all the team at Foxtons, Willesden Green.
Especially James Tarrant Robinson and Rebecca Moloney.
Rebecca came round to value our home and her professionalism, enthusiasm and positive energy made her a joy to work with.
James showed potential buyers around our home and was courteous, and professional at all times, communication was great and he gave us sound advice, guiding us through the whole process with a calm, reassuring and positive manner.
I can’t recommend James and Rebecca and Foxtons (Willesden Green) highly enough if you are about to sell your home.
Richard · 25 June 2024
Agent replied · 23 October 2024
Thank you Richard Bailey Photography for your highly recommended review.
Sophie,
Foxtons Willesden Green Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleI want to take this opportunity to appreciate the hard work and professionalism of James Tarrant Robinson.
Although I haven't found my perfect home yet, working with James has been an incredibly positive experience. From the very beginning, he took the time to understand my needs and preferences, ensuring that every property we viewed was a potential match. His knowledge of the local market is impressive, and his advice has been invaluable.
James is always professional, punctual, and responsive, addressing all my questions and concerns with patience. His dedication and attention to detail have made this search process much less stressful. I truly appreciate his ongoing support and commitment to helping me find the right home.
Even though my search continues, I have no doubt that with James's help, I'll eventually find the perfect house. I highly recommend him to anyone looking for an experienced, reliable and helpful real estate agent!
Dr · 25 June 2024
Agent replied · 23 October 2024
Thank you Dr Ahmed Elwakil for your highly recommended review.
Sophie,
Foxtons Willesden Green Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleIf I could give Patricia more than five stars, I would. From the moment I started the process for my new flat, her commitment was clear, but she truly went above and beyond when I urgently needed to pull my move-in date forward. Navigating the paperwork and logistics on a tight schedule was daunting, yet Patricia handled every detail with incredible composure and speed.
Her responsiveness, professionalism, and genuine dedication transformed what could have been a chaotic transition into a complete success. She is an absolute standout in real estate, and I cannot recommend her highly enough.
Valentina · 10 September 2026
★★★★★ 4/5
GoogleI have viewed a bunch of properties with Chloe over the last month or so. She is so warm and friendly and quickly learned what kind of properties I was interested in. I eventually went with a different property but my experience with Foxtons taking me around lots of different properties really helped me to focus in on what I was looking for. Chloe was easy to get hold of, very accommodating with schedules and always followed up with me in a friendly but not too pushy manner - thanks so much for all your help!
Rachel · 26 May 2024
Agent replied · 23 October 2024
Thank you Rachel Gaskell for your review.
Sophie,
Foxtons Willesden Green Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotWe got our dream home thanks to…
We got our dream home thanks to Natasha! She was so helpful every step of the way and bought her bright spirit to what can be a stressful process.
Molly · 18 September 2026
★★★★★ 5/5
GoogleI recently had the pleasure of working with James Tarrant from Willesden Green , and I must say, his professionalism and dedication truly set him apart in the real estate industry.
What truly impressed me was James's ability to provide a tailored service that met our specific needs. He took the time to understand our situation and preferences.
James's caring approach and commitment to excellence not only facilitated a successful transaction but also created a very positive and reassuring experience for us. It is evident that he puts his clients' interests at the forefront of his work, going above and beyond to ensure their satisfaction.
I cannot recommend James highly enough to anyone looking to buy or sell property. His professional demeanor, coupled with his dedication and availability, makes him an invaluable asset to any real estate endeavor.
Thank you, James, for your exceptional service
Fátima · 26 April 2024
Agent replied · 23 October 2024
Thank you Fátima Nobrega for your review.
Sophie,
Foxtons Willesden Green Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleI came with my sister for a viewing as she is expecting her second child and needs a bigger space. Yasmin from Willesden Green helped her find literally the perfect home that was most suited to her needs. She was so kind and answered all our questions. A great help.
Olivia · 10 August 2026
Agent replied · 10 October 2026
Hello Olivia,
Thank you for your feedback. We’re pleased our team could help with the search … More
★★★★★ 5/5
GoogleWe received exceptional service from Yasmin-Maya at Foxtons during our recent property search. She efficiently arranged multiple viewings and successfully assisted us in securing our family home. Throughout the process, she demonstrated outstanding professionalism, operating with speed, prompt communication, and a highly focused, results-driven approach. We highly recommend her.
Ruth · 10 August 2026
Agent replied · 10 October 2026
Hello Ruth,
Thank you for your review. We’re glad our team could assist with your search and help you move forward with finding your home.
Alex,
Foxtons Willesden Green Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
GoogleI thought I would leave a review as I recently followed my sister in law and brother on a viewing and we all found the agent Yazmin to be helpful and friendly. They found a stunning home and I took Yazmin’s details for my own home search …
N · 10 August 2026
Agent replied · 10 October 2026
Hello,
Thank you for sharing your feedback. We’re pleased our team could support your … More
★★★★★ 5/5
TrustpilotSellons Avenue
From the start of the process to the final result Foxtons Willesden Green were great, especially Rebecca and Marrianne who I had the most dealings with.
Daniel · 18 September 2026
★★★★★ 5/5
GoogleSally Murdock has been incredible, not only is her knowledge second to none but she has been second to none with helping me. I would definitely recommend
Sean · 10 September 2026
★★★★★ 5/5
GoogleI can’t thank Rebecca Moloney and the her team enough for selling my house. When I first met Rebecca I found her easy to talk to and she answered the many questions I bombarded her with as it was my first time selling a property and she quickly put me at ease. The Sale of my house was not straightforward but Rebecca and the team worked above and beyond to get it sold and were excellent at keeping me up to date with the progress. Thank you
Victoria · 26 February 2024
Agent replied · 23 October 2024
Thank you Victoria for your review.
We are glad to hear you had a good experience selling your house.
Sophie,
Foxtons Willesden Green Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotAs the owner of a flat
As the owner of a flat, I struggled for months to find tenants. I tried renting it myself but mostly scammers or people who waste my time only, then worked with several agencies - including one that promised a quick result but instead damaged my flat and pressured me constantly with calls and messages, day and night. By the time I found Foxtons' letter in my letterbox, I was ready to give up.
Ewelina · 22 September 2026
★★★★★ 5/5
GoogleJust viewed a property with Ms Imani, she demonstrated perfectly how the property I viewed was the perfect one for me to live in and she also has a really nice attitude and excellent communication skills, once again thank you for showing me my soon to be future home, thanks Imani!
Daniel · 16 March 2026
★★★★★ 5/5
GoogleLauren Clarke is simply a great estate agent. She’s incredibly professional friendly and responsive and always goes above and beyond to make the whole process easier.
Deborah · 10 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.