Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service:
My family was supported with a home search (buy) by Chloe Pinford and we highly recommend her. Nothing was too much to ask. She properly responded to calls and emails, made suggestions and followed tasks though.
Caroline · 25 June 2024
Agent replied · 23 October 2024
Thank you Caroline Namujju for your review.
Sophie,
Foxtons Willesden Green Estate Agents
Get it done with London’s number 1!
★★★★★ 5/5
TrustpilotI had a very positive experience with…
I had a very positive experience with Foxtons. The service was professional and efficient throughout the process.
Maksym · 5 March 2026
★★★★★ 1/5
GoogleTheir representatives are harassing the local community by littering with “to homeowner” letters out through the letterboxes.
Second time now where we got a letter dropped and someone rang the doorbell. Both us and our downstairs neighbour went down to open the door to find no body but just the letter.
Our neighbour is disabled and has a poster outside our front door communicating that. Yet, they always ring the bell.
Wiktoria · 26 May 2024
★★★★★ 1/5
TrustpilotCannot believe that they held our money…
Cannot believe that they held our money for more than 3 months and not give it back to us! No communications at all! I am wondering where the good reviews are from!
Na · 18 October 2025
★★★★★ 5/5
GoogleShereen has put so much effort and commitment in helping me find the right apartment, that I was in awe of her. She is brave, versatile and positive, with a ‘can do atitude’. She was super attentive trying to accommodate me and my needs, despite challenges and an agenda full of other clients and viewings. She ran around for me, going above and beyond. I felt so grateful for her attentiveness, yet she gave it so freely, genuinely and kindly. I thought writing this review would be the best way to give back to her, praise someone who truly deserves recognition! ❤️
Luciana · 24 October 2023
★★★★★ 5/5
GoogleBrilliant service provided from Robert Conway at Foxtons Willesden Green - I can not recommend him highly enough. Typically I prefer to be active myself when searching for a property as I find it overwhelming to have many agents sending properties that often do not match the criteria given. This was not a concern with Mr Conway. He only showed me properties that matched the profile given. He is incredibly personable with a very positive can-do attitude and was beyond accommodating of my demanding schedule. He efficiently arranged access to a properties, one property I viewed within the hour of his calling to discuss it with me - all to accommodate my busy day. It happened to be the property we now call home too. So I am very grateful - he greatly alleviated the stress out of property searching. Great find!
Amanda · 24 October 2023
★★★★★ 1/5
TrustpilotExtremly stressful
I have always been a responsible tenant, paying my rent on time and keeping clear records of every payment. However, my experience with Foxtons has been extremely disappointing.
Cristy · 9 November 2025
★★★★★ 5/5
GoogleShereen Hatami was the best estate agent we've ever dealt with - she was responsive, efficient, knew what we wanted and went beyond to assist us with our search! Very grateful.
Andrea · 24 October 2023
★★★★★ 1/5
GoogleComplete farce not fit for purpose have basically allowed squatters in my property by not doing due diligence avoid like the plague
Rob · 16 December 2025
★★★★★ 5/5
GoogleCan’t recommend Pritvhi enough. Very knowledgeable and extremely supportive. Anybody who needs help purchasing or selling their home Pritvhi is the person you need to speak to at Foxtons.
Reece · 24 October 2023
★★★★★ 5/5
TrustpilotFriendly and competent
Excellent communication and support through the whole process including additional information requests and properties visits, with Anaïs and Jack. Friendly and competent.
3belix · 8 December 2025
★★★★★ 5/5
GoogleVictoria was efficient and friendly and really guided me through the process of becoming a landlord for the first time.
Jenny · 24 October 2020
Agent replied · 23 October 2024
We are delighted to read that Victoria has been able to guide you through this difficult process with minimal stress. Thank you for your kind review!
★★★★★ 1/5
Trustpilotworse agents i have dealt with
worse agents i have dealt with, im not one to write reviews but i would not recommend Foxtons at all.
Neda · 20 December 2025
★★★★★ 5/5
GoogleRecently viewed some properties with Prithvi - amazing agent and very transparent! He didn’t put any pressure on us in making an offer, and made us aware of all possibilities. He was patient and very responsive. Thanks again Prithvi, it was great meeting you!
Rachel · 10 April 2025
★★★★★ 1/5
TrustpilotMoved in on 10 September and by 13…
Moved in on 10 September and by 13 September the ceiling was leaking, right under an old water-damage stain they absolutely knew about.
Cliente · 15 November 2025
★★★★★ 5/5
GoogleAnthony gave us an amazing service. Completely changed our view about Foxtons.
We sold our flat with him and also bought our new house with him.
Buying the new house was very complicated, but Anthony went over and above his duty to get us in.
We are now very happy in our new house.
Thanky you Anthony!
Victoria · 25 October 2016
★★★★★ 1/5
TrustpilotUseless
From my experience, borderline incompetent.
James · 9 April 2026
★★★★★ 5/5
GoogleWe have done a few viewing with Luigi.
He was super professional and always in time. He provided to us all the details and everything it's been very clear and easy.
I really want to say a huge thanks to Luigi, and I highly recommend the willesden green branch.
Cristina · 24 October 2020
★★★★★ 1/5
TrustpilotSt John’s Wood Foxtons estate agent.
Mayuri · 17 March 2026
★★★★★ 5/5
GoogleMoving to the UK isn't straightforward, and getting an apartment is one of the biggest hurdles. Shereen at Foxtons saved the day for us!
Asle · 1 October 2025
★★★★★ 5/5
GoogleI have been working with Soroush Prado, from the Willesden Green branch, and couldnt recommend him highly enough. He has been relentless in his desire to help us sell our property and he has shown himself to be a shrewd and accomplished operator. If you're selling your property, or are looking for a place to buy, you should want Soroush in your corner.
Adam · 24 October 2020
Agent replied · 23 October 2024
We are glad to know that you have benefited from Soroush's dedication and skill, thank you for the review!
★★★★★ 1/5
GoogleI've never had an agent not show up to an arranged viewing until now. Arranged through Mitchell and was supposed to be meeting a Jack. Avoid this foxtons if possible
Mohamed · 24 July 2025
★★★★★ 5/5
GoogleSophie (Peckett) was really helpful and professional during my property search. When visiting potential location, she helped me with local knowledge and recommendations.
David · 24 August 2024
Agent replied · 23 October 2024
Thank you David Cole for your review.
Sophie,
Foxtons Willesden Green Estate Agents
Get it done with London’s number 1!
★★★★★ 1/5
GoogleFoxtons wanted 19% (Inc vat) for a fully managed property and 13% for none managed... They were very, very arrogant... Demanded my business.
They were much higher in their fees than other agencies I was talking with.
I asked them to be sensible in their fees and reduce them to get my business..
... "We never negotiate.... Give us your business was the reply."
Ludicrous.
"No," was my answer....
Robert · 24 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.