Trusted Agent profile · Brent

99Home Ltd Brent reviews

4.8

★★★★★ Excellent

1,786 reviews across 3 platforms

38A Court Parade, East Lane, Wembley, London, HA0 3HS, Brent, HA0 3HS

99Home Ltd's office in Brent, at 38A Court Parade, is rated 4.8 out of 5 across 1,786 reviews on three platforms, including 303 Google reviews rated 4.2.

Google logo

4.2 / 5

303

Reviews on Google

This office

Facebook logo

3.2 / 5

11

Reviews on Facebook

This office

Trustpilot logo

1,472

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very easy and smooth experience in…

Very easy and smooth experience in using 99home to sell my flat. Anil Sharma was great at keeping in touch and providing me with really quick updates. Would highly reccommend.

Karen · 14 November 2021

5/5

Trustpilot

4th property sold in 2 years using…

4th property sold in 2 years using 99Home as my e-estate agent, saving £1,000s and receiving a great service all-round. Anil Sharma has communicated diligently and with great professionalism as such I would happily recommend and use their facilities again.

Mr · 24 October 2024

5/5

Trustpilot

Excellent Service and excellent value…KAVITHA

Excellent Service and excellent value for money. Thank you so much Bhanu . Whenever I had any query Bhanu responded very quickly, thoroughly and professionally. I will be using them again in the future and would definitely recommend them.

Kavitha · 1 May 2019

4/5

Trustpilot

First time buyer

Line wasn't great which made understanding the agent non-trivial. But he was able to quickly help book a viewing.

James · 22 July 2025

5/5

Trustpilot

Using 99Home for the second time

Using 99Home for the second time. This is a great, efficient service and the best way to sell a house privately. Prithvi and the team have been really helpful and very responsive to queries.

Old · 20 January 2021

5/5

Trustpilot

Absolutely superb service

Absolutely superb service. I have used 99 homes for many years now and it is by far, the best agent I have ever used. Their customer services team is superb and Bhanu in particular, has been very helpful. She is very professional and always available to help. Highly recommend using their service.

Karim · 7 July 2020

Agent replied · 22 October 2024

Dear KarimDear AnanthiMany thanks for your time to write a wonderful review. I can see my team members are highly motivated.We're so happy to have Bhanu part of the team, they're stars! We're glad that you enjoyed the 99home way of selling/letting property.Please feel free if you have any suggestions for us. :-)Kind regardsVijay VashisthaCo-founder, 99home.co.uk

5/5

Trustpilot

Efficient, speedy and accurate

I was very impressed by the efficiency and speed of the company in getting the property advertised on the major online sites. Sagrika detailed exactly what I needed to do and offered advice throughout.The accuracy of the posting is remarkable.

John · 21 October 2024

5/5

Trustpilot

Anil Sharma was great on the phone was…

Anil Sharma was great on the phone was very helpful towards the situation of me moving house, I hope to have her on the phone again next time!

Aaron · 25 February 2022

5/5

Trustpilot

Very pleased I chose this company to sell my home

I was only introduced to this company two weeks ago from a friend. To date it has been the best piece of advice I have had this year. I went for the £499 package. I provided all the images of the house as I felt I know my house best. 99Home helped me with navigating the client dashboard making everything very easy indeed. Once everything was in place the property went live on the main house search engines just not rightmove which did concern me a little however by the following Tuesday I had three offers in hand and after some careful thought went with the offer that worked best for the buyer and ourselves. So in less than a week we have subject to all the usual legal paperwork have sold. I would like to say the buyer we chose had not given the highest offer but were in the best position to move forward and I wanted them to own my home. I would also like to say that SWATI who was my client liaison from 99home was very very helpful. I am now looking forward to concluding my sale and moving onto the next chapter in my life.Welldone 99home

Guy · 24 June 2021

5/5

Trustpilot

Total satisfaction

Ritika was very helpful. The advice and support she provided made my rental really smooth and helped me to find the right tenant. They try hard. Ritika at 99 Homes you are the best!

John · 28 December 2020

4/5

Google

Have recently put my home up for sale with 99 homes. The website needs some work and I’ve experienced a few technical issues but the staff (Amit Patel) has been amazing, very quick to respond to all my emails and phoned me back immediately to help with getting the technical issues sorted.

Ruby · 16 March 2024

5/5

Trustpilot

I was having difficulty sorting out the…

I was having difficulty sorting out the documents that were sent to me from 99 home, I phoned and was put through to Ritika she was very helpful and stayed on the phone for over 40 minutes to sort out the problem. I was very impressed with the way dealt with me.

Mohammed · 14 March 2024

5/5

Trustpilot

I took a gamble on them.

I took a gamble on them and are so happy i did, the high street agent, where i would've had to have part with a lot of money for their services couldn't sell it. And then we decided to go with 99home and we sold our property in 10 days. If your like me and you don't mind rolling up your sleeves and taking charge of your own sale then 99home is the place for you. I went for the NSNF package which unlike other agents is actually No Sale No Fee, you get an account manager to deal with, you can set the price, arrange the viewings and with a online dashboard to help with that and other options such as offers etc, it just make things a lot easier than it sounds. They can do all the other parts too,that any other high street agent can do, as well. They are very friendly to do deal with and I can definitely mention Akash (Account manager) and Swarti as noticeable people working there, but they are all really friendly so you will not have a problem. As they are still developing their business and website. I would say the online dashboard could be improved to maybe also have a calendar for the appointments and maybe a feedback section so those that have viewed the property can leave views on the property, but i'm sure they will update it, so it's even more helpful and efficient. My opinion is not to worry, give them a try and I'm sure you will not regret it. Many thanks to all at 99home.

Nilan · 16 May 2021

5/5

Trustpilot

Great online letting service

Great online letting service which we have used several time. Good value for money. Our recent let had over 20 requests to view and 4 wanted the let. We found Bhanu to be extremely efficient and helpful when guidance needed. The whole process was very slick. Would definitely recommend. Many thanks

Yvonne · 8 August 2020

Agent replied · 22 October 2024

Dear YvonneWe're so pleased you found our 99home letting experts to be very friendly, helpful, and well informed !!Thank you for recommending 99home to others and thanks for leaving your review.Please feel free to get in touch if you have any suggestions for us. :-)Kind regardsVijay VashisthaCo-founder, 99home.co.uk

5/5

Trustpilot

" We thank 99home for the service…

" We thank 99home for the service rendered to us and guiding us in the best possible way. We would recommend 99home to our friends and relatives as well.Special thanks to Bhanu Surti. Customer service at its best."

Nita · 15 June 2019

1/5

Google

I booked a viewing with a lady over the phone who was barely able to speak English. At the viewing the man who let us in was extremely rude, he made comments about my shoes and my nationality! I left the place crying because of those commentsNegativeResponsiveness, Quality, Professionalism, Value

Sihem · 12 November 2020

Agent replied · 11 November 2024

It's a 100% fake review. This is not the way 99home work. Many thanks 99home team

5/5

Trustpilot

The only way to sell your house

I have used this company several time over the past couple of years,they are a joy to deal with you can phone them and you get a person who knows what they are on about on the other end of the phone when did that last happen to you in the UK. I cant speak highly enough, i have rented property and sold via this site its a joy and no agent to get in the way and screw things up.

Mark · 30 April 2021

5/5

Trustpilot

Hard To Beat!!!

Very good service and gives you all the exposure you need to sell your own property. Company seems well managed and responsive to communication and requests. I will use again in the future. Swati was particularly helpful.

Ian · 6 November 2019

1/5

Google

Bad communication, booked a viewing at a house and had no confirmation then drove 1.5 hours to view to find out it had been sold the week before and we were supposed to be told. Waste of petrol and time. Wouldn’t recommend. Will be emailing

Lisha · 12 November 2021

Agent replied · 11 November 2024

Hi Lisha We just searched your name in our database and cannot see any data. Seems like a paid fake review. Our system is automated and allow tenants/buyers to book appointment directly with the landlords/vendors. Please email is if you have any query. Many thanks 99home team

5/5

Google

I had a fantastic experience with 99home Ltd. Smooth sailing with 99 Homes Ltd! Their expert guidance and efficient service helped me sell my property quickly and hassle-free. Highly recommended! Special thanks to Mr. Amith

Ganesh · 22 December 2024

5/5

Trustpilot

A bargain for £99, it's the future of estate agents in the UK

Vijay has been very helpful in getting my property listed on Rightmove and Zoopla quickly, with any enquiries from buyers sent to me the same day. Vijay has done more for £99 than most estate agents charging thousands, thank you.

Fiona · 12 September 2017

5/5

Trustpilot

Excellent service by Varun...

Stuff is very helpful and polite especially the letting department (Varun) who helped me out from viewing to movein. Thank you so much Varun.

Steven · 15 July 2022

5/5

Trustpilot

10/10 Service!!!!

A 10/10, professional, prompt & excellent service from Lav & The Team! Just under one week after being put up for sale by 99 Home we sold our home for over asking price for just £99!!! I decided to use 99Home after a failed private sale. I liked that I could do my own viewings and also pick the buyers we wanted. If I ever had a question Lav would answer within minutes of an email and a couple of seconds on the phone. And overall I am absolutely blown away by what you get for £99.We will now be exchanging contracts with the buyer in the next week. 10/10 service could not recommend enough 👍🏾

Meg · 30 March 2021

5/5

Trustpilot

Used 99Home to find tenants

Used 99Home for the second time to find tenants. Bhanu was in charge and the whole process was easy and straightforward. We were updated every step of the way. Very good service again! Thank you!

Gertrude · 16 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

99Home Ltd Brent is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The Negotiator Awards

99Home Ltd Brent won The Negotiator Awards in three years, most recently 2024.

Negotiator Awards winner in three years: 2022, 2023, 2024.

Negotiator Awards by year, 2019 to 2024

Source: The Negotiator Awards winners lists, as published, linked by year.

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Has 99Home Ltd won any awards?

Yes. 99Home Ltd won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026, and 3 other industry awards since 2022.

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