Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotIt worked for us
We chose 99home as we believed this would be best for us. We were confident that our house would sell and didn't need to pay someone to show people around our home so it was all great and for a fraction of the price you will pay for traditional, "over priced" estate agents.All the staff at 99home were very helpful especially Akash Kariya who guided us through those early days.The only reason I have not given 99home five stars was due to the sometimes difficult and frustrating language barrier that existed between us and the staff, which sometimes led to misunderstanding.It all worked out in the end I would definitely use 99home again.
Alec · 18 September 2024
★★★★★ 5/5
GoogleI have always found a tenant through 99home. I've been using them for over 5 years now and consequently have my entire portfolio at 99home. I particularly like the combination of reasonable advertising fee (using both Right move and Zoopla) with myself doing the viewings and tenant checks. I've never had a rogue tenant that way. Setting up takes a while but second lets are literally at the press of a button.Komal has been our account manager and quickly contacted me and steered me through the fix. Highly Recommended!
Ramira · 12 September 2024
★★★★★ 5/5
GoogleI had a very good experience of working with Puja Mehra to Rent my home.
Puja Mehra was always available to answer my questions, no matter how small, and kept me informed every step of the way. Their expertise in the local market was evident, and they were able to secure a fantastic offer on my property in record time. The marketing strategy they employed was top-notch, showcasing my home beautifully and attracting a lot of interest.
highly recommend Puja Mehra to anyone looking to buy or sell a home. They are a true asset to the real estate industry, and I am grateful to have had them by my side during this important time.
Thank you, Puja Mehra, for your outstanding service!
Bhavesh · 12 September 2024
★★★★★ 5/5
TrustpilotGreat service
Great service, everything has been smooth, quick and easy. Sagrika Maurya has been extremely helpful answering any questions in a timely manner and very polite. Thank you.
Georgina · 9 April 2026
★★★★★ 5/5
TrustpilotFantastic execution and service
The end to end service received from Akash has been brilliant, he's kept me informed through the process. The technology platform works very well and intuitive. I like the fact that 99Home are fully transparent on the government regulations on confirming property ownership and GDPR which are so important during these times, this gives peace of mind that you are dealing with a professional company. A lot of the traditional estate agents can learn from the efficient execution of 99Homes, from compliance checks, arranging photography and checking my listing before publication. Well Done 99Home and keep up the great service!
Cecil · 30 August 2024
★★★★★ 5/5
GoogleWe used 99homes to rent our property and what an amazing team they are! We did not have to worry about anything and the entire process was completed swiftly on the date that we wanted. An excellent team with proper communication and ownership taken of each and every step to provide a seamless experience. They were also very reasonable compared to local estate agents on the high street and quite prompt in getting all the requisite certificates done. I cannot recommend them enough specially Puja Mehra who personally took the ownership and ensured we got the best and efficient service. She was always available to help and guide when needed. Thank you Puja and 99homes.
Sweta · 24 August 2024
★★★★★ 5/5
TrustpilotEcellent service for landlords
I recently had the pleasure of working with 99 Home to find a tenant for my property, and I couldn't be happier with the experience. From start to finish, their service was exceptional. The team - Puja, Vijay were incredibly professional, responsive, and attentive to my needs. They took the time to understand my requirements and found a tenant who perfectly matched what I was looking for. The entire process was smooth and efficient, with excellent communication throughout. What stood out the most was their dedication to ensuring everything was handled promptly and accurately. They provided valuable advice on pricing and marketing, which made a significant difference in attracting quality tenants quickly. I highly recommend 99 Home to anyone in need of letting services. Their expertise, professionalism, and customer-focused approach truly set them apart. Thank you for making the process so seamless and stress-free! Varun
Varun · 19 August 2024
★★★★★ 5/5
TrustpilotWe used 99homes to rent our property…
We used 99homes to rent our property and what an amazing team they are! We did not have to worry about anything and the entire process was completed swiftly on the date that we wanted. An excellent team with proper communication and ownership taken of each and every step to provide a seamless experience. They were also very reasonable compared to local estate agents on the high street and quite prompt in getting all the requisite certificates done. I cannot recommend them enough specially Puja Mehra who personally took the ownership and ensured we got the best and efficient service. She was always available to help and guide when needed. Thank you Puja and 99homes.
Sweta · 17 August 2024
★★★★★ 5/5
TrustpilotAnil Sharma was polite, professional and prompt
Anil Sharma was polite, professional and prompt. She answered my emails and calls quickly, answering all my questions and made the whole process easy.
Miss · 24 April 2026
★★★★★ 5/5
TrustpilotAnil was exceptional
Anil was exceptional, his response was swift and the way they carried was very professional. I'd recommend 99homes for buying and selling the properties.
Shashi · 23 April 2026
★★★★★ 5/5
GoogleThis jas been by far the best experiences I've ever had. As someone who has travelled extensively, I know how challenging finding a good place can be. My co-worker recommended 99Homes to me. Initially, I was skeptical beautiful usually wary of trusting people online. However, when I connected with Amit Kainth, I was pleasantly surprised. He was not only friendly but also provided me with the best options within my budget. What seem too good to be true was actually true. The best part was that I never felt uncomfortable, and Amit was honest and straightforward without any pushy marketing tactics. It was an amazing experience overall, blatantly recommended.
KEYUR · 13 August 2024
★★★★★ 5/5
GoogleMy friend recommended 99 Home to me and I am so grateful. 99 Home Ltd offer an affordable very professional service. Amit Kainth, who has been dealing with my rental has been amazing. It was my first time using an online portal to rent out my property, but Amit was with me every step of the way and made it easy and less stressful. A professional, friendly, helpful and affordable service.
My experience with 99 Home Ltd and Amit Kainth was fantastic. If you're looking for a reliable and supportive company, I highly recommend 99 Home Ltd. Amit and his team are truly exceptional!
Barnik · 13 August 2024
★★★★★ 5/5
GoogleI recently had the pleasure of working with 99 Home Ltd, and I must say, it was an outstanding experience. From the start, Amit Kainth was incredibly helpful and professional. He made everything so easy and stress-free, which I greatly appreciated.
Amit's communication was excellent. He was always quick to respond and provided clear, straightforward answers to all my questions. He really went above and beyond to make sure I understood every part of the process. It's clear he knows the business inside and out, and his expertise gave me a lot of confidence.
What really stood out to me was Amit's willingness to help. He was always there to offer advice and guidance, and he did so in such a friendly and approachable way. It never felt like he was just doing a job; it felt like he genuinely cared about helping me find the best solution for my needs.
Overall, my experience with 99 Home Ltd and Amit Kainth was fantastic. The service was top-notch, and I couldn't have asked for a better experience. If you're looking for a reliable and supportive company, I highly recommend 99 Home Ltd. Amit and his team are truly exceptional!
Gautham · 13 August 2024
★★★★★ 5/5
GoogleI am truly amazed to find an agency that puts their heart and soul into customer satisfaction and support.
I would like to give a special mention to Mr. Amit Kainth, who handled the sale of my property. Their knowledge, responsiveness, and positive attitude were invaluable throughout the process. He was very polite, responsive, and ready to answer all my queries. He was always available to address any concerns and ensured I felt comfortable with every step of the sale.
Wish all agencies were as helpful as Amit and his team. Overall, I highly recommend 99home to anyone looking to sell their property.
Shahbaj · 13 August 2024
★★★★★ 5/5
TrustpilotSagrika Maurya was amazing
Sagrika Maurya was amazing! Went above and beyond to help me get my property on the market! She is a star!
Tabitha · 13 May 2026
★★★★★ 5/5
GoogleI would like to thank Puja Mehra and team for making my experience so simple and painless. They understood what my needs were, kept me updated at regular intervals about the progress. I am very pleased with their service and will continue to use them in future. Keep up the good work and wishing you very best.
Mukesh · 15 February 2024
Agent replied · 11 November 2024
Sir thanks very much 😊 🙏 …
★★★★★ 5/5
TrustpilotGreat service and great supportive staff
Vivek has been a great help in guiding me through the process and helping negotiate the price. Highly recommend them
Ashish · 18 May 2026
★★★★★ 5/5
GoogleI recently had the pleasure of working with 99home, and I couldn't be more satisfied with the service I received. Amit K, our dedicated agent, went above and beyond to ensure a smooth and stress-free experience.
From the very beginning, Amit demonstrated exceptional professionalism and knowledge. He took the time to understand our needs and provided invaluable advice throughout the process. His friendly demeanor and unwavering patience made us feel comfortable and confident every step of the way.
What truly sets Amit apart is his commitment to excellence. He was always available to answer our questions and address any concerns, making us feel like a top priority. His attention to detail and proactive approach ensured that everything was handled efficiently and effectively.
Thanks to Amit's hard work and expertise, we were able to achieve our goals quickly and with ease. I highly recommend 99home and Amit K to anyone in need of reliable and outstanding real estate services. We couldn't be happier with our experience and look forward to working with them again in the future.
Akanksha · 14 July 2024
★★★★★ 5/5
GoogleMy experience with 99 home was outstanding. Amit Kainth was incredibly helpful and professional, making the entire process easy and stress-free. His communication was clear and prompt, and his expertise gave me great confidence. Amit went above and beyond to ensure I understood everything, offering friendly and approachable advice throughout and he genuinely cared about finding the best solution for me, going above and beyond with his support.
Overall, I had a fantastic experience with 99 Home Ltd.
Urvi · 13 August 2024
★★★★★ 1/5
GoogleTook 2 weeks to reply to my offer. 4 weeks after offer accepted pulled out due to "taking too long to complete" No communication from them in the meantime. Customer service outsourced to a team who didn't understand.
Update:
2 offers were submitted and the second one accepted. After spending thousands in solicitor fees, survey fees and mortgage broker fees the vendor pulled out after 4 weeks because "it was taking too long".
Property is still represented by yourselves. No doubt accepted a higher offer
AJ · 12 November 2021
Agent replied · 11 November 2024
Dear AJ Barton
Many thanks for your review.
An email or a phone call to our admin team would have been helpful instead to directly jumping on Google review.
You have submitted three offers and each time vendor got the email and SMS notification that you have summited an offer.
Your all offers were below asking price and all three declined by the vendor.
99home do not control property prices or vendor's. 99home system is automated and each time anyone submit a request or offer, vendors or landlords get instant notification.
Please let us know if you need any further help.
Good luck with your property search and stay safe.
Kind regards
99home team
★★★★★ 5/5
GoogleJust sold through 99 Home after a terrible experience with Doorsteps.
The website is basic but do not let that put you off. Buyers seems to be able to navigate it and I got plenty of enquiries to my email and they also save onto your dashboard.
You can update your ad yourself and change the status when you want, so its completely in your hands.
Anil Sharma has been super helpful with all emails and calls returned within a few hours.
Choose this over Doorsteps - they are cheaper and the service you will get is infinitely better. Doorsteps wont even return an email and do not try and get through to them on the phone!
Give it a go, I will use them again for my next sale.
Elizabeth · 12 November 2021
Agent replied · 11 November 2024
Dear Elizabeth
Many thanks for your kind review. Really apricate your time and support.
Stay safe. :-)
Kind regards
99home team
★★★★★ 5/5
TrustpilotVery professional
Very professional company which gave me confidence in applying for a rental property. In particular, Puja, Head of Operations and Compliance, was extremely helpful and lovely to deal with. She was reassuring during what can be a stressful time. Very happy with the customer service provided to me and my wife.
Bob · 1 September 2026
★★★★★ 5/5
GoogleI've had the pleasure of working with Puja from 99home, where I faced a challenging situation that required the eviction of tenants from my property. This was an extremely stressful time for me, but Puja and her team at 99home went above and beyond to assist me. They navigated the complexities of the eviction process with remarkable expertise and empathy.
In conclusion, I am extremely impressed with Puja's professionalism, commitment, exemplary service, and knowledge. Her clear communication and ability to handle challenging situations with grace and efficiency are truly commendable. She went an extra mile, responded to my numerous calls after work and on holidays, showing a level of dedication and support. I am immensely grateful to Puja and the entire team at 99home for their exceptional service. Thank you once again Puja and 99home for making what could have been a daunting experience, a smooth and manageable one.
Peeyush · 14 June 2024
★★★★★ 5/5
GoogleThanks to 99home and especially Ritika, I had a smooth experience with settling down. I contacted them even before arriving to the UK and Ritika arranged me a viewing. The property was as described and exactly like the photos therefore we went ahead and they explained me every step carefully from credit check to getting the keys and settling in. Every single step was explained in details and treated carefully (payments, bills, inventory)Thanks to Ritika and 99home that I got into property in a week after arriving to the UK and did not need to think about the rest.
E.Giray · 14 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.