Trusted Agent profile · Brent

99Home Ltd Brent reviews

4.8

★★★★★ Excellent

1,784 reviews across 3 platforms

38A Court Parade, East Lane, Wembley, London, HA0 3HS, Brent, HA0 3HS

99Home Ltd's office in Brent, at 38A Court Parade, is rated 4.8 out of 5 across 1,784 reviews on three platforms, including 303 Google reviews rated 4.2.

Google logo

4.2 / 5

303

Reviews on Google

This office

Facebook logo

3.2 / 5

11

Reviews on Facebook

This office

Trustpilot logo

1,470

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Brent office, from every platform, shown as written. First names only.

5/5

Trustpilot

As always, excellent service and value for money

99 Homes offers an excellent service and is far better than the regular high street agents. As always, Ritika was very helpful and professional. She always follows up and is fast to react to requests. I would have no hesitation in recommending 99homes.

Rob · 22 April 2022

5/5

Trustpilot

Ritika was very very helpful

Ritika was very very helpful. The process was smooth for start to finish. Highly recommended.

Neelam · 25 June 2024

5/5

Google

The team at 99Home really do provide an excellent service. I have used them several times before and every time they have delivered a number of good enquires providing professional and efficient advertising. Every business should run to this exceptionally high standard and the team deserve congratulation and long term success. My top recommendation.

Brian · 12 November 2022

Agent replied · 11 November 2024

Dear Brian Many thanks for your review. We really appreciate your support and business. Kind regards 99home team

5/5

Google

Very professional company and wonderful staff. I was given very detailed advice when I was inquiring. Price is very affordable.

Kandarp · 16 March 2024

5/5

Trustpilot

I was highly impressed with the…

I was highly impressed with the excellent service I had received from the 99home team and in particular Swati who would always contact me straight away about potential viewings. Swati was exceptionally polite, professional & prompt in her communication with me and negotiated a good price for my property.

Chris · 10 March 2021

5/5

Trustpilot

Great holistic experience!

Great holistic experience!Mr Harry was competent and expeditious throughout the process. Upon his instruction, he was able to settle my concerns immediately; without wasting time. His approach complements my lifestyle, as he was flexible and altered his schedule to suit my challenging schedule.Will be rendering his services in the near future.

Ejaz · 2 September 2020

4/5

Trustpilot

Good online presence

Good online presence very quickly. 13 viewings and 3 offers in a fortnight! I needed to add some of my own photos, and some of the office support could have been a lot better, but how much of that is due to COVID..I didn’t like being pressured into giving a 5 star review, but I am happy to give 4. Saved us a huge amount of money.

Jeremy · 8 August 2020

Agent replied · 22 October 2024

Dear JeremyGlad to hear you have got 3 offers and your property is "Under Offer" now. Thanks for your help and for leaving a review.Please feel free to get in touch if you have any suggestions for us. :-)Kind regardsVijay VashisthaCo-founder, 99home.co.uk

5/5

Trustpilot

Outstanding service

Anil Sharma at 99Home has provided an outstanding service. Emails always answered promptly and a high degree of professionalism mean that I would not use anyone other than 99Home. I’ve used high street estate agents in the past, but I won’t ever again as the service with 99Home is far superior. Of course, the very reasonable fee structure is a massive draw, but combined with a 5 star service, I simply wouldn’t use another firm.

Syed · 30 September 2023

5/5

Trustpilot

We are extremely pleased with the speed…

We are extremely pleased with the speed at which 99homes put our property onto the market for sale.Prithvi was extremely courteous in his dealings with us and he even succeeded in meeting a half-term deadline!We would certainly recommend this company to anyone who wants value for money coupled with quality.

P · 29 October 2020

5/5

Trustpilot

Worked with this company

Worked with this company, very straight foreward to work with. Appreciated the simplicity and the fact that they communicated all along they way.

John · 11 November 2025

5/5

Trustpilot

Lav Pandey has been very helpful

Lav Pandey has been very helpful, efficient and professional - highly recommended. thank you

Nicholas · 27 June 2024

5/5

Trustpilot

Excellent service at a reasonable price

Excellent, efficient and fast service and quick responses at a reasonable price. I found the chat function on the site very helpful and efficient. Sawdhy, Akash and Anil were great, thank you for your work. I have no hesitation in recommending 99home.

Dora · 21 April 2022

5/5

Trustpilot

My experience with Amit Patel of 99Home.com

I discovered 99Homes on Google when I chose to avoid high-street agents and their exorbitant fees for selling my property.

Piotr · 7 December 2025

5/5

Trustpilot

Excellent professional services

I have used 99Home for buying a property. Excellent timebound professional services at a competitive rate. Akash Kariya was leading my case and he was able to help me sail through everything. Excellent job done and Thank you very much Akash.

Sunil · 26 May 2022

5/5

Trustpilot

Excellent Services !!

Excellent Services !!If you're looking for top-notch property services, look no further than 99 Homes! I recently had the pleasure of working with their team and I must say, I was thoroughly impressed.From the moment I contacted them, they were prompt, professional, and extremely helpful. They took the time to understand my needs and preferences, and went above and beyond to ensure that I found the perfect property for my family.Their attention to detail and commitment to customer satisfaction is truly second to none. Whether you're buying or renting, I highly recommend 99 Homes for all of your property needs.So if you want a stress-free and enjoyable property experience, give them a call today. You won't be disappointed!

Nim · 28 April 2023

1/5

Trustpilot

Stressful, inaccurate and unprofessional

We were forced into using 99homes to sell our shared ownership home by Bromford Housing. The entire experience has been stressful, inaccurate and unprofessional.They advertise that you get a dedicated account manager. If we have one, I don’t know who they are. Whenever we phone, we’re told that we have to wait for a call back within 5 minutes. We wait hours and no one calls.When we accepted an offer on the house via their website, there was no communication to us whatsoever. After chasing them on a number of phone calls to find out what we needed to do next, we were told that we had to wait 3 days for an email asking us for information. We waited 4 days and received nothing, so we had to go through their standard practice of “we’ll call you back within 5 mins” and then us calling again to say “you didn’t call back”. I don’t understand how it could possibly take the best part of a week to send what should be an automatic and standardised email.Worse than all of the this, two major details of the sale were listed incorrectly. The first we noticed straight away and got changed, they had listed our two bed property as a three bed. The second we only noticed after we had already accepted an offer on the sale, and that is that the rental figure charged by the housing association was listed as £100 per month less than the correct figure. We’re now worried that our buyer will pull out as a result and that we may have to go through the lengthy and stressful process all over again.Finally, I have to mention the low quality of the calls themself that we have experienced. I’m not sure where their call centre is exactly, however nobody that I have spoken with speaks English as their first language. When the phone is answered, you often get 3-4 seconds of a loud rustling sound before somebody speaks, then when they do, their thick accent and broken English makes understanding anything that they say extremely hard to understand.I would not recommend 99homes to anybody based on my experience.

Mhiscoe · 28 April 2023

5/5

Google

Puja is a thorough professional. Her work is her passion and it shows. Thanks Puja for all your help!

Neha · 16 March 2024

5/5

Trustpilot

Amit and Anjali

Amit and Anjali were great to work with. Super organised and informative.

Jasleen · 24 July 2024

5/5

Trustpilot

Extremely better than other Online Agents

Would highly recommend them!I paid the same amount to other online estate agent (£49) but they are far apart in terms of services. The customer service is absolutely professional and incredible. Bhanu was brilliant from day one. Keep up the great work. All the best to the whole team of 99home.

S · 30 April 2020

5/5

Trustpilot

Fantastic

Fantastic, helpful organisation from the off! Able to compile and list an ad within the hour! Thanks Naresh!!

Steve · 31 July 2020

Agent replied · 22 October 2024

Dear SteveMany thanks for your time to write a wonderful review. I can see my team members are highly motivated.Please feel free if you have any suggestions for us. :-)Kind regardsVijay VashisthaCo-founder, 99home.co.uk

5/5

Trustpilot

EXCELLENT SERVICE

EXCELLENT SERVICE, Bhanu has been brilliant helping me efficiently and speedilly, I have always found 99 home great. This is the second time I have use them and would not hesitate to use them again. All the staff are very helpful, professional and courteous. All round excellent service, highly recommended! thank you.

Nicky · 12 November 2019

5/5

Trustpilot

Top notch super efficient and unbelievable value

I can’t believe what you get for £49 from this company to rent your property. All my advertising, contacts, reference checks, credit checks etc etc it was effortless, only had to do the viewings it was a breeze. Vijay is always helpful, responds promptly and communicates superbly.I’m really pleased I found this company first class.

Gary · 10 January 2018

5/5

Trustpilot

Very professional company and wonderful…

Very professional company and wonderful staff. I was given very detailed advice when I was inquiring. Price is very affordable.

Kandarp · 15 February 2024

5/5

Trustpilot

Great service,

Great service,I want to say a big big thank you to Prithivi. You are so helpful. I call you many times in a day regarding advertisements and you answered every time and make it live with in hour. I really appreciate your efforts and very thankful to you Prithvi.

Poonam · 30 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

99Home Ltd Brent is among EA Masters 2026 winners.

Source: Best Estate Agent Guide 2027 results, as published.

The Negotiator Awards

99Home Ltd Brent won The Negotiator Awards in three years, most recently 2024.

Negotiator Awards winner in three years: 2024, 2023, 2022.

Negotiator Awards by year, 2024 to 2019

Source: The Negotiator Awards winners lists, as published, linked by year.

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Has 99Home Ltd won any awards?

Yes. 99Home Ltd won Gold for Best Estate Agent Guide 2027, Lettings at EA Masters 2026, and 3 other industry awards since 2022.

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