Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI recently worked with a 99homes agent…
I recently worked with a 99homes agent Mr Smith Salve for my home relocation, and the experience was exceptional from start to finish. He was professional, proactive, and incredibly supportive throughout the entire process.
WILFRED · 17 November 2025
★★★★★ 5/5
TrustpilotI can not thank 99Homes for there great…
I can not thank 99Homes for there great service. They helped me thought the purchase of my first home and I especially want to thank Anil Sharma who was absolutely amazing and explained everything to me so well and was so supportive I would reccomend everyone to use 99 Homes and get in touch with Anil Sharma :)))))
Aqsa · 26 August 2021
★★★★★ 5/5
TrustpilotExcellent Customer Care -Thanks Naresh!
Great price!Great Service!Great Website!Interested person contacted me within 30 minutes of listing, viewed, offered same day, which I accepted.So from for sale to sold subject to contact in a few hours, in the same afternoon.This leaves a traditional estate agency standing and a such a small fee.Perfect, many thanks to Naresh and the team at 99home!Will recommend to friends and family.
Mr · 20 December 2020
★★★★★ 5/5
GoogleI recently enlisted the services of 99Home.co.uk to rent out my property.
Komal my dedicated agent, was exceptional. She provided insightful advice and kept me informed at every stage. The entire team at 99Home was responsive, approachable, and genuinely committed to achieving the best outcome for me.
I highly recommend them to anyone looking to rent out their property. Their expertise, dedication, and outstanding service deserve every one of these five stars!
Raj · 25 July 2024
★★★★★ 5/5
TrustpilotKomal from 99 Homes has been…
Komal from 99 Homes has been exceptional in her work. She has been helpful and always dedicated to provide the best customer service. I would highly recommend her in future to anyone I know.
Roberta · 9 January 2024
★★★★★ 5/5
TrustpilotI needed some advice on selling my…
I needed some advice on selling my property and so started a live chat of which I accidently got logged out of when I was opening a browser. Naresh very kindly called my phone and talked me through my options. I now have a better understanding of what I need to do to sell my property on 99HOME. Thank you Naresh
Stalder · 28 November 2020
★★★★★ 5/5
TrustpilotGreat service at very reasonable.
Great service at very reasonable price.Thanks Naresh Asnani for getting my listing approved and live on all the major property search sites quickly, even though I submitted it after hours.
Michael · 31 July 2020
Agent replied · 22 October 2024
Dear MichaelMany thanks for your time to write a wonderful review. I can see my team members are highly motivated.Please feel free if you have any suggestions for us. :-)Kind regardsVijay VashisthaCo-founder, 99home.co.uk
★★★★★ 5/5
TrustpilotUsed 99 home and save money in letting the property
Used 99 home to let my property. Service that they had offered at £49 is unmatchable due to professionalism. Most of the work was done by them. Highly recommend the whole team but Bhanu was especially too good in providing an update on a regular basis. She even helped tenants with those having a problem in completing the forms. Save your money and use 99home!
Vina · 4 June 2019
★★★★★ 1/5
GoogleVery slow to reply. I remember when I began my application process they had no idea who they needed to speak to (i.e. the landlord) and so I just did not get a call back. Two weeks later I had to call again and try to chase up.
Be very careful when signing their tenancy agreements. They add sneaky things in which mean you will be paying a lot when you move out for things like proffessional carpet cleaners and chimney sweeps! ridiculous.
Rachel · 13 November 2019
Agent replied · 11 November 2024
:-) :-) Are you 100% sure it's 99home?
Last year, Mon, 1 Oct 2018, 15:09 your request received.
Tue, 2 Oct 2018, 08:50 reference done.
Sat, 6 Oct 2018, 16:50 AST signed.
Within a week all done and you mentioned two weeks! :-)
AST was from the landlord. Not sure what made you review 99home after a year where we have nothing to do.
Please let us know if you need any help or further clarification.
Happy to help!
Many thanks
Team 99home
★★★★★ 1/5
GoogleIf I could give Zero stars I would. What a dilatory and unprofessional person you have in the North West representing your brand. Never returned my calls when he said he would. I gave him ample times in which he could come to the property and he had the cheek to mention my lack of availability. When he eventually did come round he went round my house moving things around. I did not appreciate this at all as he didn’t even ask if it was ok to do so. Well what do you expect for paying £99! You pay cheap you pay twice. Avoid at all costs.
Zoe · 13 November 2019
Agent replied · 11 November 2024
Dear Unknown
Many thanks for your review.
Looks like to be a fake review as you didn't put any information about our LPE and property.
In case if you like, please, could you email us about your query so we can investigate your issue?
Many thanks
99home team
★★★★★ 5/5
TrustpilotVijay has been very helpful and always …
Vijay has been very helpful and always available to take calls to service me while trying to find tenants for my flat. And although the tenants i found ended up coming through my Gumtree posting, I would easily recommend 99Homes to anyone and have done so already, and will use them next time i need new tenants based on their exposure reach and their willingness to help.
Fadi · 10 January 2018
★★★★★ 5/5
TrustpilotA well deserved 5 star service.
A well deserved 5 star service.I am a handyman and I was approached by Smita to carry out some repair work in one of their properties. I found them very reliable, helpful, correct and above all extremely professional. Smita was great, she took time to call and discuss about the job, sorting out the invoice until the end.I was very happy with them. Highly recommend!!!
Koli · 22 May 2019
★★★★★ 5/5
TrustpilotExcellent company
Excellent company. Komal and the team are awesome. Very friendly, helpful and professional. My tenants are happy with their service and so am I. Recomended.
Ehmed · 27 June 2024
★★★★★ 5/5
TrustpilotHaving used a high street and a hybrid…
Having used a high street and a hybrid agent in the past, 99home has been the best experience so far by a long way. Swati was proactive on all fronts from start to finish and always reachable or responsive without delay. It was refreshing to have a digital focussed experience - exactly what I was looking for!
JD · 5 September 2021
★★★★★ 5/5
TrustpilotBhanu what a star!
Bhanu was excellent- returned calls promptly and was very helpful, polite and informative throughout. Process was quick and straightforward- thank you.A couple of her colleagues could learn a few things!!
Ananthi · 7 July 2020
Agent replied · 22 October 2024
Dear AnanthiMany thanks for your time to write a wonderful review. I can see my team members are highly motivated.We're so happy to have Bhanu part of the team, they're stars! We're glad that you enjoyed the 99home way of selling/letting property.Please feel free if you have any suggestions for us. :-)Kind regardsVijay VashisthaCo-founder, 99home.co.uk
★★★★★ 5/5
TrustpilotCraig and the team are very focused
Craig and the team are very focused, responsive and get things done. I would trust them to sell any properties of mine in the future.
Mike · 25 June 2024
★★★★★ 5/5
TrustpilotCharron Properties
Working with 99home for over a year has been a game-changer for Charron Properties. Their expertise in the real estate market and innovative solutions greatly complement our services, making property transactions smoother and more efficient for our clients. The team at 99home is professional and incredibly supportive, ensuring that every query is addressed promptly. Their ongoing commitment to transparency and client satisfaction perfectly aligns with our values, and we are thrilled about our continuing partnership. For reliable real estate services, 99home is highly recommended by us.
Damian · 9 February 2024
★★★★★ 5/5
TrustpilotWe had a great experience - thanks Kushal
We had a great experience with 99home from day one since we got our offer accepted for our new house. . We would like to thank Kushal for his amazing support.
TJ · 29 February 2024
★★★★★ 5/5
TrustpilotI am very happy with the service I…A Fantastic Experience with 99home ltd and Kushal Thacker
I am very happy with the service I received from 99home ltd for the sale of our home. They were professional, efficient, and transparent throughout the whole process. They offered a range of packages to suit our budget and needs, and only charged us for the services we used. They also provided us with a free instant property valuation, which was very accurate and realistic.Our customer service representative, Kushal Thacker, was amazing. He was always available to answer our questions, update us on the progress, and give us honest advice. He was friendly, courteous, and knowledgeable. He made us feel valued and supported at every stage of the sale. He went above and beyond to ensure that everything went smoothly and quickly.I would highly recommend 99home ltd to anyone looking to sell their property. They are the best online estate agent I have ever used. They saved us money, time, and hassle. Thank you 99home ltd and Kushal Thacker for making our sale a success!
Jack · 7 February 2024
★★★★★ 5/5
TrustpilotI am pleased to recommend 99home.co.uk…
I am pleased to recommend 99home.co.uk for their excellent sale and renting services . I have now recommended many of my personal contacts to the team of 99home as they are dedicated and passionate about their work . Thank you Pooja ,Vijay and all team.
Rajnish · 21 February 2023
★★★★★ 5/5
GooglePuja from 99home Ltd has been an absolute gem when it comes to property management. Her exceptional service goes above and beyond the call of duty. Not only is she incredible professional and knowledgeable, but her availability, even outside of office hours, is truly commendable. Puja’s dedication to her clients is evident in every interaction. I whole heartedly recommend her and 99home for their outstanding property management services.
Nidhi · 12 September 2024
★★★★★ 1/5
TrustpilotBeware
They increased my rent by 50% on the day I was about to move in. They caused me thousands of pounds and stress. They apologised many times and accepted their fault but did not provide any compensation as if the fault was mine. Their email to me after what they have done was highly impolite and threatening. I will go for legal ways for getting compensation for the mental stress and economical damage. I do not recommend this company and these people. Stay away!
E · 30 January 2024
★★★★★ 5/5
TrustpilotWhat a brilliant experience
What a brilliant experience. Ankur was there at every turn.He helped with every aspect including viewings which he carried out very professionally - taking notes and calling me with a review of the clients.He also did the checkin report with photos.I have just contacted him regarding another property and feel very confident of his abilities. I think this is a very good relationship.Well done 99 Home
Dan · 24 April 2018
★★★★★ 5/5
TrustpilotThank you so much Ritika for providing…
Thank you so much Ritika for providing us a good service. Definitely we will recommend to others.Thank you
Nagarjuna · 11 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.