Every review we hold for the Brent office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommended company
Highly recommended company. They do exactly what you need them to do and will let or sell your property.I have found the team very good and comminations are now high and I personally appreciate all the help given.A big thanks to Kamal and Smita and Anjali. Wonderful service!
Steve · 5 February 2024
★★★★★ 5/5
TrustpilotI took a look at online estate agencies…
I took a look at online estate agencies and came across 99Rent. For a total cost of £500.00 inc VAT on a no sale no fee basis. This price included a EPC, floor plan pictures and property description. There was a lovely lady called Swati who could be contacted on the telephone for any advice. Within 48 hours of the property going live we had two offers. The price we achieved was better than the three local estate agents had suggested and there was a saving of nearly an additional of £9000 in fees that a high estate agency would have charged. Nice people to do business with.
Mike · 10 September 2019
★★★★★ 5/5
TrustpilotThroughout my experience
Throughout my experience, Smita went above and beyond to ensure that all of my needs were not only met but exceeded. She took the time to listen attentively to my preferences and concerns, offering valuable insights and personalized recommendations that enhanced my overall experience.
Pinal · 23 April 2024
★★★★★ 5/5
TrustpilotMy experience with 99 Home has been first class, I totally recommend their services.
My experience with 99 Home has been first class, I've communicated with Swati, Smita and most recently Lav Pandey. All three were continually helpful, being quick with a response to any questions I had. From my first enquiry, I gauged I was in good hands regarding my advertising, advice on my pictures and the property description.After an offer was submitted I felt Lav Pandey acted with my best interest. I had my own appointed solicitor and Lav would maintain being informative and helpful to see the sales process being completed.99 home, a great £99 service !!!Garry Miller
Garry · 8 August 2019
★★★★★ 5/5
TrustpilotExcellent service and helpful staff.
Excellent service and helpful staff. I actually thought they were more helpful dealing with my case than the high street estate agency who is dealing with the sale of the property I’m buying. I was surprised when I found out how indifferent they were towards their client. That made me even more confident in using the 99 home. If you get the same level or a lower level of service from a high street agent why should you go with them? I saved a fortune by using the 99 home website. Highly recommend them to everyone. Thank you 99 home.
Maria · 24 July 2019
★★★★★ 5/5
TrustpilotAmazing service from 99 Home
This is the first time I’ve used 99 Home and I can honestly say they have been amazing! I paid for the lowest priced package and did the viewings myself, but have had regular contact with the team at the office, they’ve been so helpful and kept in contact regarding viewings, an offer and contacting our buyer and arranging the exchange of solicitors details, all for £95! (I used a discount code I found online) Special thanks to Lav, Swati, Anil and Smita who have all be great and actioned everything amazingly quickly! I love the fact that they work around you and make contact in evenings when most agents are closed. It fits around my working day and has been a stress free process so far. I’ll never go back to using a local high street estate agent again, the fee is so expensive in comparison and I’ve received much better service this time with 99 Home, even though I live in the North West, approx 200 miles away from their office, it hasn’t felt remote at all! Will definitely be using them again and recommending 99 Homes to others! 5 star customer service, keep up the great work!
Michelle · 16 July 2019
★★★★★ 5/5
Trustpilot99home are great value
Chose 99home as couldn’t understand how the high street agents could charge so much. Was really happy with the service getting my house on the market and the efficiency of the systems to inform of viewings. Swati was really helpful and responsive helping me secure a sale in my house. Had to host my own viewing and deal direct with the buyers but a small price to pay to save over £7,500. Would definitely use again.
Michael · 27 November 2020
★★★★★ 5/5
TrustpilotFirst time with 99home
This was the first time that I used 99home for letting as they were well recommended from a friend.Right from the beginning I found all of the staff extremely professional and helpful and in particular the telephone support was amazing .... there was always someone there to help no matter what time of day.I must say a special thank you to Bhanu who helped me enormously from beginning to end of the process.I would definitely recommend 99home and would use them again.
Norman · 15 July 2019
★★★★★ 5/5
TrustpilotAmazing service provided by 99 homes
Amazing service provided by 99 homes. I compared other online companies with 99 homes, only 99 homes came on top picking the phone instantly for tenant leads. They also impressed with phone lines being open 24 hours and called them on Sunday at midnight and they were still open taking calls. I would like to especially thank you to 99 homes telephone staff and especially Swati and Bhanu who personally helped and assisted me every step of the way with patience and prompt email replies . Hats off to 99 homes once again for a excellent service and keep up the good work ethic 👏👏👏
Rush · 13 July 2019
★★★★★ 5/5
TrustpilotStress free and efficient
Finding and moving home is stressful but 99homes and especially Bhanu our consultant made it easy and stress free, Everything was done quickly and efficiently.We were guided every step of the way.Their service provider Homeshift are also Very helpful and attentive. We had a bit of aHiccup with getting our broadband and ittook longer than promised but we got there.It’s much easier having one company dealing with your home utilities.The only company I have any complaints about is the inventory company they use. The consultant from this company is extremely rude and non helpful.Should I have to move again. I will most definitely put 99homes first on my contactList.Thank you for all your help.Cheryll Boswell
Cheryll · 23 June 2019
★★★★★ 5/5
TrustpilotOutstanding Service
Hugely impressive and excellent all round service from start to finish. A huge thank you to Khush for all of your help arranging the EPC, valuations, photography, floor plan etc. This was topped by selling my property in less than a week ! All of my phone calls/ enquiries were promptly and courteously dealt with. I could not ask for more and would highly recommend this company to anyone thinking of selling their home
Joe · 24 April 2021
★★★★★ 5/5
TrustpilotLet of property in Coventry
Just a quick note to say very happy with the Bhanu and the team. I had used a high street estate agent but after getting 2 enquiries, I decided to take control myself and go through 99 homes. In 2 weeks I had 18 people interested in viewing and 3 offers and because I was able to meet each potential tenant myself, I was able to get a good idea who would be best suited to take on the property long term. in the end I was able to insist on a guarantor as well and got the best candidate. Bhanu assisted me throughout each step of the way. I did also pay an extra £100 for the professional pictures and 2d floor plan but again I think well worth it as the pictures were great and I will be able to use them again in future.The whole process took 16 days from start to finish before my tenant moved in. the only small issue was the time it took for the to let board to go up however this was because 99 homes use a third party and the company were inundated with requests for boards.In future I would not require a board. I would definitely use services again.
Junaid · 30 April 2019
★★★★★ 5/5
TrustpilotHighly recommend 99home and Puja
Highly recommend 99home and Puja! The team of dedicated professionals will expert guidance and advice throughout the process, ensuring your property reaches the right audience and you achieve the best possible outcome. No regrets at all.Puja is a true asset to 99home!
Aditi · 13 May 2024
★★★★★ 5/5
TrustpilotSimply amazing! Thank you so much
This is the first time I am selling my house. When I decided to go through 99homes ai wasn’t sure if it’s right thing to do. However I can honestly say they are just perfect. You can call 99 homes 10 times a day and they lovely people still will answer your questions and help you with everything. In regards to email its nearly straight away response. I have paid only £99 and I think its a joke. They worth a lot more! Thank you to Anil, Komal and Sharry for all they have done and for rest of the team! The service they provided is simply amazing.
Iwona · 26 February 2019
★★★★★ 4/5
Trustpilotvery good
very good, had to do a bit myself of course but for £99 who cares, saved me £1500 or more. could have done with a bit more info other than a few q&a and a video on website, more info needed. Vijayant Vashistha was very helpful but took a while to get our 'contact'. Don't think they had a Contact in our area in truth but he sorted us anyway. Good guy. In a nutshell we had 19 viewings and 9 offers in seven days before accepting one of several over the asking price. I wrote a good description (if i say so so!) and am good at communication - if you're not then think again. Remember you are a homeowner and a salesman/estate agent at same time; think before you speak! good luck
Esther · 24 February 2019
★★★★★ 5/5
TrustpilotI am thoroughly impressed with 99home
I am thoroughly impressed with 99home. Their transparent communication and commitment have made the experience exceptionally smooth. The team's professionalism, especially Puja Mehra and Vijayant do listen to any specific needs and set realistic expectations for a win-win situation. I highly recommend them for their outstanding management services.
Manju · 7 January 2024
★★★★★ 5/5
TrustpilotExcellent, friendly, helpful - thank you.
After researching online Estate Agents, I found 99 Homes, read the reviews and decided to give them a try.... and we are very pleased that we did. Unlike high street agents, they are contactable all the time and get back to queries straight away. They are friendly, helpful and professional. Our sale has just Completed and it is very refreshing not to have a 2% agent fee to pay - especially when the service from Vijay and his team has been outstanding We would definitely use 99Homes again in future.
Sharon · 9 January 2019
★★★★★ 5/5
TrustpilotWonderful service received from 99home!!
Great experience renting out our place with 99home! Excellent support and quick response from Bhanu for any questions we have. Generous free offer with tenant referencing helps us greatly. Being able to communicate instantly with everyone who is interested in our property without third party involved is another bonus. We will use 99home service again for sure after having such a smooth experience with them. Many thanks to 99home team especially Bhanu for helping us throughout the process.
Seint · 14 December 2019
★★★★★ 5/5
GooglePuja was my point of contact and was very professional and efficient throughout the whole process. Highly recommended her for any kind of eviction services. She was available 24x7 even after office hours. Highly recommend Puja and 99home.
Smita · 14 July 2024
★★★★★ 5/5
TrustpilotLike many people who decide to sell…
Like many people who decide to sell their property we went to several of the large a Estate Agents. Some of their commission rates were incredibly high, We were therefore so lucky to be recommended. Very professional and friendly and very competitive with their commission rates. In the days of Rightmove the buyer is not walking the high streets looking in estate agents windows. We had out house sold within 10 days at the asking price. After 27 years selling a home can be quite daunting but 99home helped guide us through the process and were very active in progressing the sale through to completion. komal was our main contact and she was excellent, I would certainly recommend 99home.
Steph · 19 October 2024
★★★★★ 5/5
GoogleI came cross of (99home Ltd) by a recommendation.
Beautiful experience. A very professional, experienced, keen and helpful team helped me to rent my property. More than 50 enquiry gave me option to find tenant suit my property. Cost was only %15 of local estate agency cost and there is no way I can compare 99home Ltd services with local estate agency in the town. Thanks to Prtivi and Smita
A · 12 November 2021
★★★★★ 5/5
FacebookBrilliant Communication and Great Value! Amit Kainth made the whole experience smooth and easy. Will definitely recommend 99homes.
Hema · 28 April 2025
★★★★★ 5/5
TrustpilotStaff member Vivek handled our move and…
Staff member Vivek handled our move and issued contracts smoothly and with generous assistance
Ed · 4 August 2026
★★★★★ 5/5
TrustpilotFirst I was worried about working with…
First I was worried about working with an online agency but I can now say that after 11 years of being a professional landlord, I am delighted to have found 99home who have taken a lot of headache away from me in letting my properties. I particularly found them hard working, caring and good communicators which is most important. Thank you home99 particularly Ritika, Bhanu and Naresh for all your personal attentions, calls and support.
Reza · 14 October 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.