Trusted Agent profile

Chilterns Brandon reviews

★★★★★ Excellent

404 reviews across 3 platforms

36 High Street, Brandon IP27 0AQ

Chilterns's Brandon office at 36 High Street is rated 4.9 out of 5 across 404 reviews on three platforms, including 305 Google reviews rated 4.9. The 96 Facebook and 3 Trustpilot counts are for the whole business. It won Platinum in The Trusted Agent 2026 awards, one of three awards Chilterns won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

305

Reviews on Google

This office

Facebook logo

5.0 / 5

96

Reviews on Facebook

Business-wide

Trustpilot logo

3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Chilterns. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Brandon office, from every platform, shown as written. First names only.

5/5

Google

I really liked how professional Dan was over the phone. We had planned to see one of his properties but changed our mind since we had already found a house. But I don't doubt this company would be great as your housing management.

Auburn · 5 June 2021

Agent replied · 5 June 2023

Dear Auburn, thank you so much for your kind words. As always we are happy to help and glad that you were able to locate a property suitable for your family. Certainly if you or anyone you know needs assistance in locating a new home in the future then please don't hesitate to contact us. Best wishes, Dan & the team.

5/5

Facebook

My wife and I Have tried different trading platform, my last experience with Mrs. Kirkland Tina is the best ever, I traded with $500 and within a week i made profits of $5,500 and to my greatest surprise no extra charge was included for my withdrawal. So I recommend Mrs Kirkland Tina platform for effective trade to everyone.WhatsApp; +1 (970)638-3982 Email:kirklandtina7@gmail.com

Katleho · 10 March 2023

5/5

Facebook

I just want to thank Katherine and the team at the Thetford office we just completed on our property. Katherine was great always at the end of the phone and very helpful highly recommend her, thanks so much again.

Claire · 7 December 2021

Agent replied · 27 May 2023

Thanks so much for your kind review Claire! Really appreciate it. Enjoy your lovely new home 🏡 Katherine Xx

5/5

Google

Would highly recommend Chilterns, The whole team worked really hard to sell my Mother’s property,and achieved the full asking price,.....this wasn’t an easy sale,through no fault on Chilterns part, just circumstances of many buyers who failed to complete for various reasons out of anyone’s control. Thanks Andrew and the team.

Steven · 6 June 2018

Agent replied · 5 June 2023

Thank you very much Steve for your kind words. We are glad that we could be of service to both you and mum.

1/5

Google

I hate talking on the phone with the receptionists. It seems they always have an attitude, it makes dealing with this company a terrible experiance. I've been renting for almost three years and everytime I'm on the phone they have to say something disrespectful such as when I was paying rent with my card, "Why dont you have your rent setup like every other military member?" -Allison Or when I was on the phone running the water trying to see if the hot water works yet."You have to run the water longer then 3 seconds." (Clearly ran the water longer then 3 seconds.) Or "you dont remember that when you signed the lease agreement?" (2 years after the fact I signed it) I wouldn't recommend dealing with this company to anyone. Find a different letting agency, it will save you the headache.NegativeProfessionalism

Chance · 25 October 2022

Agent replied · 5 June 2023

Thank you for your comments Chance. As you are aware our Senior Accounts Manager discussed the rent payment process with you earlier today and previously last month as well. We will email you to further clarify this process.

4/5

Google

From June 2023 to September 2025 I was greeted with nothing my respect and kindness no matter what the situation was!

Frank · 24 September 2025

Agent replied · 24 March 2026

Thank you for your kind review, we do appreciate you taking the time to do this. We are pleased that you have received this level of service during your time with us. Andrew Jameson (Branch Manager)

5/5

Google

Very friendly and extremely helpful, was able to move in a little over two weeks after viewing the property. Both Andrew and Lyndsey who helped me along the way responded back quickly and I greatly appreciated the help from both of them. If your looking for a property to rent/buy around the area then i highly recommended going with Chilterns to help you along the way and to get the job done.

Joshua · 28 June 2023

Agent replied · 5 July 2023

Dear Mr Felix, thank you for the kind review. We are happy to hear it was a smooth process for you in securing your new home and hope that you are very happy there.

5/5

Google

All the staff at Chilterns have worked so hard to help us achieve a purchase of the property we fell in love with. We can’t thank them enough for being so kind, caring and understanding. We highly recommend this team of lovely people.

Wendy · 5 January 2025

Agent replied · 12 January 2025

Thank you Wendy for your kind review. It was a pleasure to help you find your dream property

5/5

Google

Super fast response I emailed Lyndsey Reeve in the morning and an engineer was out by midday!

Elaine · 24 October 2025

Agent replied · 24 March 2026

Dear Elaine - Thank you for leaving this review and we are pleased that we were able to assist you when required in a timely fashion. Many thanks - Andrew Jameson - Branch Manager.

5/5

Google

Chilterns were very professional from the start to the finish of our house sale. Very friendly, competent and extremely helpful throughout. Nothing was too much trouble. Thoroughly recommend and would definitely use them again.

Jill · 24 April 2025

Agent replied · 24 March 2026

Hi Jill, thank you for your kind feedback. It was a pleasure to help you with the sale of your house

5/5

Google

We've just sold our house through Chilterns. The pictures and writeup were excellent with the price set at a sensible level based on expert advice and knowledge of the area. Andrew and the team at Brandon have been outstanding. The regular updates and advice throughout the whole process were very much appreciated. Andrew even offered help and advice on our purchase, even though it was via a rival estate agent. The fees are slightly higher than their rivals, but I felt that this was money well spent for the service we received.

Justin · 28 August 2018

5/5

Google

Dealt with Claire in the property management team today to deal with a maintenance repair on behalf of my mother. She was extremely helpful and helped promptly resolve the problem. Thank you

Robyn · 10 July 2022

Agent replied · 5 June 2023

Thank you Robyn for your kind works. I am glad we were able to resolve the matter promptly for you. Please get in touch if we can be of any further assistance in the future.

5/5

Google

Fantastic communication and service throughout from the whole team. From our first meeting with Yannis, then with Andrew friendly, knowledgeable and professional. Bit of a bumpy journey due to the other party, but handled brilliantly

Melanie · 24 March 2025

Agent replied · 24 March 2026

Thank you for your feedback Melanie. It was a pleasure to help you, I will make sure to pass on your kind words to Yannis and Andrew

5/5

Google

Amazing service! Chilterns have been so helpful throughout the years we have rented through them, always responding promptly to any queries/problems we had. Recently they have helped us move from one property under them to another and due to a cross over period they were helping us deal with 2 houses at once. They are always friendly and calm and ensured our transition went as smoothly and as stressfree as possible. I spent a lot of time back and forward on the phone and was never made to feel like I was pestering or a hindrance. 100% would recommend.

Leona · 30 May 2022

Agent replied · 30 May 2023

Hi Leona, thank you so much for your review. You feedback is so important to us and we are glad you have found your moving experience well managed by the team. The crossover in particular clearly helped. Hopefully you have settled in now and we wish you every happiness in your new home.

5/5

Google

Chilterns Brandon are top estate agents. We've dealt with everybody on the sales team and they are all friendly and know what they're doing. Thanks to all, especially Andrew, who worked so hard during our sale. It was a horrible chain and he made it happen.

Luke · 6 June 2018

Agent replied · 5 June 2023

Hi Luke, glad we could help you again. Perseverance was the key this time but hard work and good communication got this through. I hope we can help you again in the future.

5/5

Google

What a wonderful company to work with. After flawlessly managing our rental property for the last 18 years we asked Chilterns to help us sell. As always, their communication, and guidance was exceptional. Andrews team guided our efforts to sell our flat flawlessly from beginning to end. We're very happy that we had such an experienced team helping us through this process. Thank you.

Robert · 26 September 2023

Agent replied · 1 October 2023

Thank you Robert, this is a lovely review. It has been a pleasure helping you over the last 18 years.

5/5

Google

Great service! Wonderful staff members, who were understanding of my circumstances, and provided useful guidance when needed - even for small queries.

Madan · 24 July 2025

Agent replied · 24 March 2026

Thank you Madan for your kind review

5/5

Google

Highly recommend. Chilterns were professional, caring, friendly, polite and very reassuring when I was selling my property. Many thanks to Andrew, Darren and the team.

Debra · 1 December 2022

Agent replied · 30 May 2023

Hi Debra, thank you so much for allowing us to help you with the sale of your home and that we were able to assist you throughout the process. As always, if you need anything further from us, please do let us know. Best Wishes as always - Andrew and the Team.

5/5

Facebook

Arriving here on Monday to help our daughter relocate from Canada. Had our first viewing of a flat our daughter had her eyes on. Adrienne Burgess from Chilterns in Thetford was beyond amazing in our quest. Proud to say it only took 5 days for our daughter to secure a flat and have keys in hand. A huge kudos to Adrienne for all her time and professionalism. We highly recommend Chilterns if your ever looking to relocate here.

Tammy · 15 August 2014

5/5

Google

Started renting a property 4 years ago. The move in process was fairly simple. Visiting from another country, I was not sure what to do with utilities. Chilterns had a list of companies that could supply all our utilities. After move in, any problems were dealt with via Fixflow website. They were always dealt with quickly, when the landlord was easy to get ahold of. Today I just cleared my move out inspection. They are very thorough to make sure the house is in the same condition that you received it. I only have to re-clean the windows and doors. If I was a owner I would be happy to have them manage my property. As a renter, I'm happy that they also understand minor wear and tear is expected. Would recommend Chilterns in Brandon to anyone looking to rent.

John · 27 August 2021

Agent replied · 26 August 2024

Thank you John, for your kind review. we wish you all the best.

5/5

Google

Fantastic service and support from Chilterns, everyone there is a first-class professional, and your sale or purchase will be in great hands with them. The whole team are thorough, efficient, friendly and always responsive. They are consistently on the ball with your case, and they will treat you so well that you will feel as if you are their only client, even when they are extremely busy. I would recommend them 100%, they go the extra mile and provide an excellent service.PositiveResponsiveness, Quality, Professionalism, Value

S · 27 August 2021

Agent replied · 30 May 2023

Thank you for your kind words, we are glad that we were able to support you throughout this process and get you moved. Best Wishes Andrew & Team.

5/5

Google

Brilliant service. Andrew and Darren went above and beyond to help us rent a property. Thanks guys!

Vicky · 23 May 2023

Agent replied · 30 May 2023

Thank you Vicky, I will pass on your kind comments to both Darren and Andrew

5/5

Google

Although Chilterns were not selling my property, they did everything they could to keep me updated and chasing both solicitors as I struggled to make contact with mine. …

Nicky · 24 March 2025

Agent replied · 12 January 2025

Thank you Nicky for your kind review.

5/5

Google

Chilterns sold our mother's bungalow, within 5 days of it going on the market. It was a protracted transaction, through no fault of our own but further up the chain. Darren and Andrew have been fantastic throughout and I cannot recommend them highly enough. From valuation by Yanis, through to exchange. Thank you very much indeed.

Amanda · 26 December 2023

Agent replied · 25 March 2024

Thank you Amanda, I will pass on your kind words to Darren, Andrew, and Yannis. I hope you've had a lovely Christmas and have a happy New Year.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Chilterns Brandon

How many reviews does Chilterns Brandon have?

Chilterns's Brandon office has 404 reviews across three platforms: 305 on Google, 96 on Facebook (across the whole business), 3 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chilterns Brandon's rating?

Chilterns Brandon is rated 4.9 out of 5 across all 404 reviews, and 4.9 out of 5 on Google from 305 reviews, checked 9 October 2026.

Has Chilterns won any awards?

Yes. In The Trusted Agent 2026 awards: Chilterns, Brandon won Platinum; Chilterns, Thetford won Gold; Chilterns, High Street won Trusted Agent.

Where is Chilterns's Brandon office?

Chilterns Brandon, 36 High Street, Brandon IP27 0AQ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.