5/5
GoogleDemi at Tristrams is incredibly detail focussed. Always on top of matters and always in control of situations. Very helpful and amazing customer focus!
Trusted Agent profile · Bramcote · Nottingham
Verified
Tristrams Sales & lettings Bramcote reviews
★★★★★
1,610 reviews across 3 platforms
260-262 Derby Rd, Bramcote, Nottingham, NG9 3JN
Tristrams Sales & lettings's office in Bramcote, Nottingham, at 260-262 Derby Rd, is rated 4.7 out of 5 across 1,610 reviews on three platforms, including 1,561 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
Reviews
Every review we hold for the Bramcote office, from every platform, shown as written. First names only.
Google5/5
GoogleI really appreciated all the help and assistance provided by trimester and more from George he had a very good heart and very friendly
1/5
GoogleAwful experience whenever I try to get any problems managed by the team regarding my tenancy/property issues! Today after ringing to resolve an issue that hasn’t been dealt with for months, one lady I got through to was very rude and gave me an attitude when telling me my problem isn’t her job and I shouldn’t of rang, then proceeded to put me through to someone who could help but then said that they will have to ‘call me back’, I have been told this dozens of times and never heard back.
1/5
GoogleI wish I could give Tristrams a better review, but unfortunately, my experience with them has been less than satisfactory. Despite their claims of being a fair and impartial mediator between tenants and landlords, they consistently sided with the landlord, even when it was clear that the landlord was in the wrong. Upon moving out, Tristrams falsely claimed various issues on the inspection report, despite knowing full well that they were untrue and non of our responsibilities. It seems that they are more concerned with pleasing the landlord than providing accurate and honest assessments. When it came to discussing legal matters, Tristrams would often lecture us on the law when it suited their agenda, but they were quick to forget about legalities when it worked against them. They would attempt to guilt-trip us into feeling empathy for the landlord, while offering no such empathy to us as tenants. Most shockingly, Tristrams served us with a Section 21 notice without any prior discussion or consideration of our situation or alternative housing arrangements. When it later turned out that the notice was invalid, they suddenly shifted gears and expected us to sympathize with the landlord's situation, rather than addressing the legal issues at hand. To top it all off, Tristrams failed to ensure that their property had the appropriate selective license in place, a potentially serious offence. Given the numerous problems we encountered during our tenancy, this lack of due diligence was not surprising but certainly disappointing, and I'm certain there will be consequences. In conclusion, I cannot recommend renting with Tristrams. My experience has shown that they prioritize landlords over tenants and fail to uphold important legal standards. If you're looking for a trustworthy and tenant-friendly agency, I would recommend looking elsewhere
5/5
GoogleChloe was really helpful and efficient with my request to get something fixed in the house not long after moving in, literally a few days and it was sorted with no stress! :) All of the girls at Tristrams are very helpful and have made everything nice and simple :)
5/5
GoogleI highly commend the first class personal service I received from Tristan’s. From day one I felt valued and that I would receive a real individual and bespoke service. Throughout my sale I was kept informed with great feedback via emails. Couldn’t have wished for a better experience. Thank you to Dale and Liam especially.
5/5
GoogleJordan was a good & honest agent :)
5/5
FacebookTristram’s sales and letting is very reliable and you can count on them for property lettings. Marlene did a good inspection in the property I rent from Tristram’s today, very friendly and open to take my queries.
5/5
GoogleThank you for all your help throughout our property purchase. Your support made the process smooth and stress-free. …
5/5
GoogleA good estate agent for university students. I was able to get a house viewing and lock down a house in the same day, thanks to Thomas Collighan and the rest of the team.
5/5
GoogleResponsive and efficient. I am happy with the service I receive. My main contact is Demi Rose Woodward who is always helpful.
5/5
GoogleTristram's handles everything so quickly and efficiently. Would definitely recommend talking to them, especially cora, she made the process of renting easy.
5/5
GoogleCora did a really good job answering all the questions we had and did an amazing job going through the process of the application with us.
5/5
GoogleIt was a pleasure to have Tristrams as my property lettings agency. They were always polite and willing to resolve any issues in a timely manner.
1/5
GoogleThey are terrible at communicating anything to you. Their staff come across as lazy and do not want to hear about any problems. They are patronising over the phone and do not show any empathy. They have told us we have viewings/inspections and have failed to show or even notify us that it will not be going ahead 5 TIMES IN A ROW! The estate agency is shambles and if you have the opportunity to use someone else, please do it! Completely unprofessional and untrained staff, seems like they’ve dragged random people off the street to work for them…
5/5
GoogleTristams is a very good letting agency. Cora especially was really helpful in helping me secure a property within a month and she made the whole process very easy and seamless.
5/5
FacebookVery good company, very fast response to all repair issues what we had with our property. Everyone are very helpful. Just had a house inspection with Shaine (sorry for misspelling the name), very professional and polite person.
5/5
GoogleChloe at Tristrams has been very helpful in solving several maintenance issues in my flat. The whole process has gone smoothly, with a short turn around time between me raising the issue and the contractors coming to do the work. Very happy, thanks Chloe!
5/5
GoogleProfessional and very friendly, the delivery was spot on. I have nothing but good experience
5/5
GoogleHighly Recommended A fantastic estate agent to work with. They provided honest advice, managed …
5/5
GoogleJordan was very helpful at the viewing
5/5
GoogleJordan was great awesome agent thanks mate
5/5
GoogleJordan was very friendly and very informative.
1/5
GoogleRenting with them is all well and good up until the point where they try and scam you out of your deposit. …
Agent replied · 23 October 2024
Good Afternoon, Thank you for your review, my name is Nicole, i am Arjun's manager, i am keen to … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Tristrams Sales & lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Tristrams Sales & lettings Bramcote won The Negotiator Awards in two years, most recently 2023.
Negotiator Awards winner in two years: 2021, 2023.
Negotiator Awards by year, 2021 to 2023
2023 2 Bronze The Negotiator Awards 2023 winners
- BronzeThe Negotiator Awards 2023: Regional Agency of the Year, East Midlands and West Midlands
- BronzeThe Negotiator Awards 2023: Lettings Agency of the Year (Medium)
2021 1 Bronze The Negotiator Awards 2021 winners
- BronzeThe Negotiator Awards 2021: Small Lettings Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
EA Masters
Tristrams Sales & lettings Bramcote won awards at EA Masters in two years, most recently 2020.
EA Masters winner in two years: 2019, 2020.
EA Masters by year, 2019 to 2020
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East Midlands Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East Midlands Lettings
Source: EA Masters winners lists, as published, linked by year.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
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Questions about Tristrams Sales & lettings Bramcote
Has Tristrams Sales & lettings won any awards?
Yes. Tristrams Sales & lettings won Trusted Agent in The Trusted Agent 2026 awards. It also won Bronze for Regional Agency of the Year, East Midlands and West Midlands and Bronze for Lettings Agency of the Year (Medium) at The Negotiator Awards 2023, and 3 other industry awards since 2019.
