1/5
TrustpilotSlow, painful erosion of trust
If you want to witness the slow, painful erosion of trust in housing providers, Peabody is a masterclass.
Trusted Agent profile · Braintree
Peabody New Homes Braintree reviews
★★★★★
724 reviews across 1 platform
Bardfield Road, Finchingfield, Braintree, CM7 4LL
Peabody New Homes's office in Braintree, at Bardfield Road, is rated 4.4 out of 5 across 724 reviews on 1 platform.
Reviews
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotNew home new start
Overall the experience of buying my home was stressful as you can imagine. Purchasing a home moving through the pandemic has an experience. Our sales rep was great at the latter stages of the our experience especially when we completed . New home start - what more can I say.
Agent replied · 12 June 2024
Hi there, we're so glad you had a positive experience with Catalyst and want to thank you for leaving this review. Enjoy your new home.
5/5
TrustpilotThank you Rutherford Fields
Steve & Sarah have been great throughout the whole process and willing at help at every opportunity. We have our family home and we are over the moon.The development is outstanding and the finish is second to non compared with other developments on offer in Leighton Buzzard. Thanks for a smooth and trouble free process.RegardsMark
Agent replied · 12 June 2024
Congratulations on your move! We're so happy to hear you enjoyed your experience with Catalyst. We will pass your lovely comments on to our sales team.
5/5
TrustpilotAmazing Service!!
I had a fantastic experience with Tracey!! Her rapid response rate, swift actions and reliability made the entire process smooth and efficient. Highly recommend!!
Agent replied · 11 June 2024
Thank you so much for your kind words. We will pass them on to Tracey, who will be pleased to hear your feedback.
5/5
TrustpilotKirstie and Joseph are very helpfull…
Kirstie and Joseph are very helpfull and was help us with good concerns to reach our dream ,,our house" .
Agent replied · 11 June 2024
We're so glad that Kirstie and Joseph could be so helpful. Congratulations on your new home.
5/5
TrustpilotSo far Brilliant
So far Brilliant! My partner and I have started the process of getting one of the new build flats at Newman Place, Littlemore, Oxford. The sales team, Charli and Laura, have been excellent. They're knowledgeable and responsive and have helped us through every stage of the process.
Agent replied · 12 June 2024
Hi Finn, we’re so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. Enjoy your new home.
5/5
TrustpilotAmazing People & Amazing Place At Newman Place
Laura and Charli have been a great help and a massive help though the whole process couldn't ask for any one better to deal with. They have taken us though all the write steps at newman place. Would definitely recommend to anyone
Agent replied · 12 June 2024
Hi Adam. We’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Charli, Laura and the team!
5/5
TrustpilotSuper Professional and Extra Helpful
We are buying a Shared ownership at Newman Place in Oxford. As first-time buyers we were a bit lost but Gabriella and Charli helped us navigate the process. Super professional and extra helpful.
Agent replied · 11 June 2024
Thank you for your kind words, Lyall! We will be sure to pass them on to Gabriella and Charli. Wishing you all the best with your new home!
5/5
TrustpilotBuyer’s remorse is an important aspect…
Buyer’s remorse is an important aspect after any purchase. Guess what? I don’t have any buyer’s remorse. Keep up the great job and thanks so much.
Agent replied · 11 June 2024
Hi Bobby, we are so glad that you've been left with no regrets. Hope you enjoy your new Peabody New Homes home!
5/5
TrustpilotGreat webinar
Great webinar! The team were fantastic and went into great detail about the new development. I found it very informative and most of my queries were answered before the Q&A. Very confident and approachable presenters/ sales team. Thank you.
Agent replied · 12 June 2024
Hi Zulfiye, thank you for your wonderful feedback.We're so pleased you enjoyed the webinar and we will pass your comments on to the team.Hope you have a great day!
5/5
TrustpilotExcellent service from Stel,Emmanuel…
Excellent service from Stel,Emmanuel and JoeVery professional and very helpful would highly recommend them to anyone thinking of buying a home,everything was very fluent their end with no delays, Stel in particular as he’s the person we dealt with the most went the extra mile
Agent replied · 12 June 2024
Hi Brian, we’re so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team.
5/5
TrustpilotEmerson Souza
Emerson Souza - a great contact who is willing to help you out whenever, always there to reach out to and if you’ve any questions always ready to answer or chase anyone up for.
Agent replied · 11 June 2024
Hi Batuhan, Thank you for your review. We will be sure to pass this on to Emerson who will be delighted to hear this. Thank you and have a great day!
5/5
TrustpilotWhat an amazing journey buying my first…
What an amazing journey buying my first home. Couldn’t have completed the process without the wonderful team of Krissy and Joseph. Carried me all the way through with their professional but extremely warm guidance. Thank you so much. Would recommend you guys everywhere! ☺️
Agent replied · 12 June 2024
Hi Harpreet, we’re so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. Enjoy your new home.
1/5
TrustpilotMy experience with catalyst Housing…
My experience with catalyst Housing they're full of Lies they tell you one thing and do another they tell you you're not allowed pets but then they tell you you you are which is right please
Agent replied · 12 June 2024
Hi Paul. We are sorry to hear about your experience with us. Most Catalyst homes are pet-friendly, however this can vary between developments. If you could please email social@chg.org.uk with your email address, phone number and the development you are interested in we can pass your query on to the sales team and ask that they come back to you. Thank you.
5/5
TrustpilotGreat service from Charli and Laura at Newman Place (Oxford)
Charli and Laura have been super helpful - responsive, patient and happy to answer my millions of questions. They're helping me to make sense of the very complex process of buying a first home and are professional, reassuring and kind. Thanks ladies!
Agent replied · 13 June 2024
Hi Kate, we're glad you were impressed! Thank you for taking the time to leave us a review.
5/5
TrustpilotVery happy with the services so far and…
Very happy with the services so far and especially with Stefan who is our main contact. He has been very friendly and helpful and we hope for a smooth completion even though there has been a 5 month delay on the completion.
Agent replied · 12 June 2024
Hi Dimitrios, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Stefan and the team!
5/5
TrustpilotExceptional Customer Service
Peabody sales of mine delivered excellent customer service. Her communications were very clear and timely. She is always very kind, patient and willing to help! Appreciate Peabody Sales a lot!
Agent replied · 11 June 2024
Hi Lucy. Thank you for your review. We'll pass it on to the team who'll be delighted to hear this feedback. Hope you enjoy the rest of your day!
5/5
TrustpilotWe met both of them Laura and Charlie…
We met both of them Laura and Charlie and they were so helpfull and profesional. I had a lot of questions and they helped with everything, going thru our list of questions. Really happy with their service and profesionalism.
Agent replied · 12 June 2024
Hi there.. We’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Charli, Laura and the team!
4/5
TrustpilotI have only recently started my…
I have only recently started my purchase journey but so far Charli and Gabriella have been most helpful and have been quick to respond to any queries I've had thus far
Agent replied · 11 June 2024
Thank you for your kind words! We will be sure to pass this on to the team. We look forward to continuing to support you throughout your homebuying journey with Catalyst!
5/5
TrustpilotGood Experience
I had a good experience with Peabody Sales. My primary contact was Emerson who helped me throughout. Along with Emerson, Adam and Steven pitched in at crucial time...Keep the conversation going and reach out when help is needed
Agent replied · 12 June 2024
Hi BJ, thank you for your feedback. It's great to hear you had such a positive experience, and we will pass this on to Emerson and the team. Have a nice day!
5/5
TrustpilotMy experience is very good they talk us very nicely.
My experience is very good they help me alot specially one of your agents(Abraham) he is very soft spooken and he help alot.
5/5
TrustpilotThanks Charli & Laura!
Charli & Laura at the Newman Place development have been brilliant in helping me buy my first flat!They’ve been there to help every time I’ve contacted them, and made the process so simple and straightforward.Thanks a lot (:
Agent replied · 12 June 2024
Hi GP, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Charli, Laura and the team!
5/5
TrustpilotI had the pleasure of speaking to…Shoks
I had the pleasure of speaking to Shoks today.
5/5
TrustpilotThe team at Peabody were wonderfully…
The team at Peabody were wonderfully friendly, supportive and helpful throughout the process, from initial meetings through to completion. Thank you!
Agent replied · 11 June 2024
We are so glad to hear that buying your home with us was such a pleasant experience. Thank you for your kind words and enjoy your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
