Trusted Agent profile · Braintree
★★★★★
724 reviews across 1 platform
Bardfield Road, Finchingfield, Braintree, CM7 4LL
Peabody New Homes's office in Braintree, at Bardfield Road, is rated 4.4 out of 5 across 724 reviews on 1 platform.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent team
Excellent team, Very helpful, kind and considerate and professional we can not fault the service we received from Laura and Charli at Newman place Oxford. From Mr& Mrs Dix
Hi Mercylina.. We’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Laura, Charli and the team!
5/5
TrustpilotI can only say good things about Tracey…
I can only say good things about Tracey & the sales team. They are wonderfully pleasant and put in real effort to provide a smooth process.
Hi Paul, Thank you for your lovely feedback and great to hear you had a smooth home buying process! We will pass on your great feedback to Tracey and the team, have a great day.
5/5
TrustpilotLovely apartments and great viewing…
Lovely apartments and great viewing experience.
Margaret & Kris, thank you for the positive feedback. It's great to see you had a good experience with us. Enjoy your new home!
5/5
TrustpilotLaura and Charli have been great
Laura and Charli have been great, they have been incredibly helpful when showing me around the property and have been all around very lovely people, I would greatly recommend their services to everyone!
Hi Gaetano Di Bari, we’re so glad you're having a positive experience with Catalyst and we will be sure to pass your feedback on to Laura and Charli!
1/5
TrustpilotPoor communication, very frustrating
Ones you buy a house, they start to ignore you . Extremely poor communication. Lots of things are not fixed, no answer for an email, I wouldn’t buy again from Catalist .
Hi Marzena, firstly, I'd like to express my sincerest apologies and regret that you've had a negative experience with us. Please may you email us your contact details at social@chg.org.uk so that we can investigate this for you. Again, please do accept our apologies and we look forward to resolving this for you.
5/5
TrustpilotI have bought a property with Catalyst
I have bought a property with Catalyst, I have to say that my experience has been really good, especially with Arisha Johnson (Sales Executive) she was very professional, helpful and attentive. Thank you!
Hi David, we’re so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. Enjoy your new home.
5/5
TrustpilotAlison - Wolvercote Mill
Extremely happy with the support and guidance provided by Alison. She kept me abreast of all changes to the process and time frames as a result of the lockdown. Efficient, friendly, empathic, honest and an excellent communicator.
Hi Jean, thank you for the wonderful feedback, we will let Alison know.
5/5
TrustpilotTracey and the rest of the team at the…
Tracey and the rest of the team at the marketing suite were great!
Thank you! We will be sure to pass these comments on to Tracey and the team.
5/5
TrustpilotThank you!!
We were so grateful for the support that Catalyst staff gave us. They were always so welcoming, understanding and prompt with their responses. We can’t thank them enough. What a great team!
Hi Martha, we’re so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. Enjoy your new home.
5/5
TrustpilotExcellent experience at Arro Southall
Excellent experience at Arro Southall! Friendly, helpful and down to earth sales team. Always happy to help and were fantastic at getting things going! Fab advice and great to have them on site! Thank you so much!
This is great to hear, Kerry. We will pass on your feedback to the team at ARRO.
5/5
TrustpilotIt was great to get help from Steve…
It was great to get help from Steve Puxley and Sarah Gabb. They guys really guided us in the purchase of our first Flat at Southall, London. They are really loving and caring personalities. Cheers!Obed & Cathrien
Thanks for the great review, Obed! We'll make sure to pass on your feedback to Steve and Sarah. Thanks
5/5
TrustpilotVery helpful on the phone
Ibrahim couldn't have been more helpful when calling, and followed up with an email with the information I needed.
Hi Meghan. Thank you for your review. We'll be sure to pass this on to Ibrahim who will be delighted to hear this. Hope you have a great day!
1/5
TrustpilotThe service charges are extremely high
The service charges are extremely high. For a one bedroom flat you pay over 3000 pounds a year. They are not worth the money and you will be unable to sell them when buyers realise the high service charges.Peabody are incompetent and mismanage. I would not recommend
5/5
TrustpilotVery helpful and knowledgable and…
Very helpful and knowledgable and answers all the questions I had clearly and made me feel a lot more confident with the process.
Hi Nachum, Thank you so much for your kind feedback. Hope you have a great day!
5/5
TrustpilotI have viewed twice at Motion and both…
I have viewed twice at Motion and both Peabody agents were very attentive and helpful no pressure, gave me lots of time to look around.
Hi Eddie, thank you for the great feedback. We're happy to hear not one but two positive experiences when viewing with Peabody. We will pass this on to the team.Have a nice day!
5/5
TrustpilotHugely helpful
Laura and Charli have been so helpful in assisting us with our search for a first home. Friendly and professional, giving all the information we could ask for. Excellent work!
Hi Grant, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Charli and Laura. Enjoy your new home!
5/5
TrustpilotMaria Irapah
Maria Irapah, was very helpful in guiding us with the viewing today. She is polite and very friendly and has good interactive skills with her clients.
Hi Douglas, thank you for the wonderful feedback. We're glad you had such a positive experience, and we will pass this on to Marie. Have a nice day!
5/5
Trustpilot5-star services at Newman Place in…
5-star services at Newman Place in Oxford from Laura and Charli. They helped us through the process of reserving our flat and kept us updated when needed.Thank you!
Hi Mr Laszlo Fekete, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Laura, Charli and the team!
5/5
TrustpilotIt was a very smooth process
It was a very smooth process, hassle free. I always thought buying a property will be extremely stressful as a first time buyer can't say anything bad and the property is just amazing.
Hi Dominik, thank you so much for taking the time to leave us this review, we will pass your comments on to the team! Enjoy your new home.
4/5
TrustpilotLaura Shellard and Charli Parsons have…
Laura Shellard and Charli Parsons have been so helpful and efficient regarding buying a flat at Newman Place! I found the whole process smooth and easy with their help.
Hi Jessica, we’re so glad you're having a positive experience with Catalyst and we will be sure to pass your feedback on to Charli, Laura and the team!
5/5
TrustpilotI had very useful and good information…
I had very useful and good information from Ibrahim. He provided good feedback in a professional manner
Hi Ognen. Thank you for your review. We'll be sure to pass this on to Ibrahim who will be delighted to hear this. Wishing you the best of luck and hope you have a great day!
4/5
TrustpilotGood correspondence but a bit slow at…
Good correspondence but a bit slow at the start and the correspendent failed to quote the right price at the start, which was quite sad. But overall after that error, it was smooth sailing.
Hi Charmagne, thanks for taking the time to leave us a review. We will make sure to pass this feedback onto the team. Congratulations on your new home!
5/5
TrustpilotHelpful and responsive
Always helpful and responsive (when via email) - things moved very quickly and I couldn't be happier with my new home
Thank you Katie for your kind words. We're delighted to hear you are happy in your new home!
5/5
TrustpilotFabulous service from Laura at Kite Meadows
Fabulous, individual and professional service from Laura at Kite Meadows. Nothing is too much trouble and always a smile. Laura has made our experience smooth and hassle free. Thank you 😊
Hi Kazbo, we're so happy you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. Enjoy your new home.
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