Trusted Agent profile · Braintree
★★★★★
724 reviews across 1 platform
Bardfield Road, Finchingfield, Braintree, CM7 4LL
Peabody New Homes's office in Braintree, at Bardfield Road, is rated 4.4 out of 5 across 724 reviews on 1 platform.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional teams doing best jobs
I had very good help from your team, specially Ellis Cruise. He is a very professionally doing his job.Thanks
Hi Sabo, we're so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. Enjoy your new home.
4/5
TrustpilotArro development
The agent I mostly dealt with was Steve Puxley, who was very helpful, efficient and friendly throughout the whole transaction.
Hi David, thank you for taking the time to leave us a review, we really appreciate it.
5/5
TrustpilotExcellent costumer service
Excellent costumer service, professional and friendly staff that care and help you all the way in buying your house!
Hi Fabiane, thank you for taking time to leave a review, enjoy your new home!
5/5
TrustpilotNice
Nice, helpful and supportive in getting you on the housing ladder.
Hi Daniel.. We’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to the team!
5/5
TrustpilotGood People
Sarah & Steve have been friendly and approachable throughout I wholeheartedly recommend them in regards to viewing, queries and purchasing properties.
Thanks for the great review, Zayd. We'll make sure to pass your feedback onto Sarah and Steve!
5/5
TrustpilotGreat experience
As first time buyers we were really impressed with the service and help received especially by Steve and Sylvana. As difficult as it is buying your first property they made the experience a lot easier and less stressful by always being around to answer any questions we had. Would definitley recommend buying with catalyst!
5/5
TrustpilotProfessional
Professional, helpful and polite.
Hi Mx, thank you for your positive review, have a great day!
4/5
TrustpilotPeabody Sales - Property viewing
The service provided was very good, well explained and very helpful.
Hi Osvalda, Thank you for your feedback and great to hear you had a positive experience with us. We will pass your feedback onto the team, have a lovely day!
5/5
TrustpilotSteve thoroughly explained everything…
Steve thoroughly explained everything to us and answered all questions in detail. Very helpful also after the finished transaction. Thank You
Thank you for the wonderful feedback! We will pass your lovely comments on to Steve and our sales team. We wish you all the happiness in your new home.
5/5
TrustpilotIf you are a first time buyer
If you are a first time buyer, start here.
Thank you for the kind words. Have a great day!
4/5
TrustpilotThe Catalyst sale staff was very…
The Catalyst sale staff was very helpful. Professional customer service. Would definitely recommend.
Hi Stanka, we’re so glad you're having a positive experience with Catalyst and we will be sure to pass your feedback on to our team!
2/5
Trustpilotas a resident not happy with how they…
as a resident not happy with how they respond. very slow if ever they respond at all
Hi Jorge, We’re sorry to hear you are not happy, please could you send your details to aftercare@chg.org.uk and someone will get in contact with you. Many Thanks
5/5
TrustpilotExcellent communication
Excellent communication Help straight away
Hi Marzena, thank you for the great feedback.We're happy to hear you've had a positive experience when viewing with Peabody.Have a nice day!
2/5
TrustpilotHouse quality is not good when you walk…
House quality is not good when you walk on the floor noise came out
Hi Rohitamori,We’re sorry to hear you aren’t happy with the quality of your home. Please can you contact aftercare@chg.org.uk and we will be happy to help you. Many Thanks
5/5
Trustpilotbought Shared Ownership
bought Shared Ownership, process was relatively smooth and stress free.
Hi Emma, we’re so glad you're having a positive experience with Catalyst and we will be sure to pass your feedback on to our team!
4/5
TrustpilotMostly an all good service
Mostly an all good service, just couple of break down in communication but otherwise good
Hi Kerry, thanks for taking the time to leave your feedback, and congratulations on your new home!
5/5
TrustpilotSouthall village
I have lived in the new house for 1 month, very happy with it
Hi Filippo, thanks for your feedback, we're glad to hear you're enjoying your new home!
3/5
TrustpilotCould have been more customer focussed…
Could have been more customer focussed and shown more attention to detail
Hi Daniel,Thank you for taking the time to leave a review, we will pass your feedback on to the team.
5/5
TrustpilotVery quality the services is superb…
Very quality the services is superb nice customer care everything is incredible
That's great to hear, Agili. We will make sure to pass this feedback onto the team! Congratulations on your new home.
3/5
TrustpilotLift only works TWO or THREE times a…
Lift only works TWO or THREE times a week. WHY
Hi Mr Nolan, I'd like to express my sincerest apologies that you're experiencing this issue. Please may you email over your contact details and the development you are referring to at sales.admin@chg.org.uk and I will make sure that this is looked into further. Thank you, Fran
5/5
TrustpilotCatalyst sorted everything for me.
Catalyst sorted everything for me.They have a great understanding of individual needs.
We're so happy to hear you enjoyed your experience with Catalyst! We will pass your lovely comments on to our sales team. We wish you all the happiness in your new home.
1/5
TrustpilotVery bad communication and customer…
Very bad communication and customer service
Hi Sabeur,Firstly, I'd like to express my sincerest apologies and regret that you've had a negative experience with us. As a matter of urgency, I’ll get someone from our team to call you regarding this. Please may you email us your contact details at sales.admin@chg.org.uk and I'll personally make sure you get a call back from the appropriate department. Again, please do accept our apologies and we look forward to resolving this for you. Thank you, Fran
5/5
TrustpilotNice development and design.
Nice development and design. The staff is helpful throughout out conveyancing procedure with regular updates and follow up. Hope to receive after care services at its best . Stefan from sales team was really helpful . All the best for future development.
5/5
TrustpilotExcellent service all round by highly…
Excellent service all round by highly knowledgable staff
Thanks for the feedback, Michal!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peabody New Homes's Braintree office has 724 reviews across 1 platform: 724 on Trustpilot (across the whole business).
Peabody New Homes Braintree is rated 4.4 out of 5 across all 724 reviews.
Peabody New Homes Braintree, Bardfield Road, Finchingfield, Braintree, CM7 4LL.
