Trusted Agent profile Β· Braintree

Peabody New Homes Braintree reviews

4.4

β˜…β˜…β˜…β˜…β˜… Great

724 reviews across 1 platform

Bardfield Road, Finchingfield, Braintree, CM7 4LL

Peabody New Homes's office in Braintree, at Bardfield Road, is rated 4.4 out of 5 across 724 reviews on 1 platform.

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724

Reviews on Trustpilot

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Reviews may appear on more than one platform.

Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Trustpilot

Emerson was great from start to finish!!

Overall i had a great experience with Peabody, and in particular the sales rep Emerson who initially showed me the property, and stayed in constant contact right until completion! Always a pleasure to chat and his relaxed and calming persona is exactly what you need when buying your first property!

Jack Β· 13 September 2022

Agent replied Β· 12 June 2024

Hi Jack, Thanks for your great feedback Jack. We will share your feedback with Emerson who will be delighted to hear about your positive experience, have a wonderful day!

5/5

Trustpilot

Lauren & Charli at Newman place have…

Lauren & Charli at Newman place have been absolutely amazing with the purchase of my new home - everything has gone so smoothly and it has felt like I can contact them at any time with any questions or queries. I always thought buying a home would be stressful but it’s been a dream πŸ₯°

Jessica Β· 4 January 2022

Agent replied Β· 12 June 2024

Hi Jessica, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Lauren, Charli and the team!

5/5

Trustpilot

How to navigate around the company website

I was initially consulted, and asked what i was specifically looking for and how i could be helped. After doing so, i was given quality advice and guided on how to navigate through the Peabody website to identify the information i needed after the call.

David Β· 24 February 2023

Agent replied Β· 11 June 2024

Hi David. Thank you for your review. We're really delighted to hear this. Wishing you the best of luck and hope you have a great day!

5/5

Trustpilot

Helpful

I was met a the sales desk by the most helpful gentleman, Steve Spelman He explained in detail how Catalyst works and assisted me through each step and took the time to contact me and explain any more details i needed plus kept me updated me on progress!

Vicky Β· 10 November 2022

Agent replied Β· 12 June 2024

Thank you so much for your kind words, Vicky! We will be sure to pass this on to the team. We hope you enjoy your new home :)

5/5

Trustpilot

Steve Puxley has been very helpful…

Steve Puxley has been very helpful throughout the buying process. Happy with our new flat!

Estela Β· 2 February 2020

Agent replied Β· 12 June 2024

Thanks for your feedback, Estela. We will pass this onto Steve and the Sales Team. Congratulations on your new home!

5/5

Trustpilot

The Lanes Development

Just moved in to a property this weekend and want to say a big thank you to both Krissy and Joseph working on the Lanes development. Very helpful and attentive and went the extra mile helping me push the solicitors so that we could meet my timescale. Would have them work on my team in a heartbeat!

Jade Β· 6 July 2021

Agent replied Β· 12 June 2024

Hi Jade, we’re so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. Enjoy your new home.

1/5

Trustpilot

Buyer beware, awful landlord

Before you buy a new home from Peabody, check out their 'after sales' experience, look at reviews on Trustpilot page for parent-company Peabody.co.ukThe sale might be pleasant but then you're stuck with a landlord who increases estate service charges 50% year on year, promises 'concierge' and 'community', actually delivers worse than no service at all. From a leaseholder resident 5-6 years in SW11.

Tim Β· 25 January 2024

5/5

Trustpilot

Excellent service.

Excellent service.. good support.. thanks to Kirsty and Stephanie. I will recommend.

Olu Β· 18 July 2020

Agent replied Β· 12 June 2024

Hi Olu, thank you for your great feedback, we're please you would recommend Catalyst!

5/5

Trustpilot

The process felt effortless

From start to finish the process has been seem less . The team and Ellis have been a massive help and Has being exceptional. Ellis took the extra time to attend to all of our queries concerns and overall took care of us in the process of purchasing the flat ! Thankyou !

Anton Β· 16 October 2021

Agent replied Β· 12 June 2024

Hi Anton, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Ellis and the team!

5/5

Trustpilot

Excellent service

I'm just about to complete on my property at Newman Place. Charli and Gabriella have been amazing from the outset! So friendly and helpful... I've been receiving regular updates and any questions/concerns that I had were addressed immediately. They've been brilliant!

Andy Β· 15 March 2023

Agent replied Β· 11 June 2024

Thank you for your kind words, Andy! We will be sure to pass these on to Charli and Gabriella. Wishing you the best with your new home!

5/5

Trustpilot

Top service, fully recommend

Brilliant service from the new homes sales team and the after care team. Charli and Laura in the sales team have been our first point of contact, guiding us through the unchartered waters of our first home purchase. They were knowledgeable and supportive whenever we had queries. Top service, fully recommend.

Finn Β· 19 January 2022

Agent replied Β· 12 June 2024

Hi Finn, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Charli, Laura and the team!

5/5

Trustpilot

Being first time buyers

Being first time buyers, meant that we hadn't a clue as to the process of what we needed to do. Both Joseph and Krissy helped us through the process and kept us updated when needed. We have now moved in and cannot thank them enough for helping us find our forever home

Gill Β· 6 November 2021

Agent replied Β· 12 June 2024

Hi Gill, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Joseph, Krissy and the team!

5/5

Trustpilot

Professional and experienced sales team

Had a great experience with the sales team who helped pushed things through despite the numerous setbacks encountered with other parties to the transaction. A special thanks goes to Emerson for his tenacity and support, even after the sale had been finalised!

Samuel Β· 10 December 2022

Agent replied Β· 11 June 2024

Hi Samuel, Thank you for the positive review, we will be sure to pass this onto Emerson. Have a lovely day!

5/5

Trustpilot

We are very happy with the service we…

We are very happy with the service we have been provided by Ellis and he is always there for us The whole process were delayed but it wasn’t Ellis fault, we are very happy in this flat and looking forward to have more happy days in the future. Purnima and Narendra Mehta. 65 Callier House

Priya Β· 13 February 2021

Agent replied Β· 12 June 2024

Hi Priya, we're so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. Enjoy your new home.

4/5

Trustpilot

Overall I found Catalyst very good

Overall I found Catalyst very good, especially Alison Lett.

Dena Β· 8 June 2020

Agent replied Β· 12 June 2024

Thanks for taking the time to leave a review, Dena. We will make sure to pass this onto the team!

5/5

Trustpilot

New home

We have just moved into our new home and it is lovely, we couldn’t of done this without all the help we received from Krissy and Joseph at catalysts, they are amazing, so helpful and very lovely people. Thank you so much for everything you have done throughout our experience with you!!

Daniel Β· 3 August 2021

Agent replied Β· 12 June 2024

Hi Daniel, we’re so glad you're having a positive experience with Catalyst and we will be sure to pass your feedback on to and Krissy and Joseph!

5/5

Trustpilot

Chrissy was very helpful

Chrissy was very helpful, efficient, friendly and professional.

Ms Β· 22 July 2020

Agent replied Β· 12 June 2024

Thank you for taking the time to leave a review, we really appreciate it.

4/5

Trustpilot

Roan's Place

I'd like to express my gratitude to Joseph Grant for his assistance during my initial purchase at Roan's place in Harpenden. He went the extra mile, thank you for your outstanding service.

Jarryd Β· 21 September 2023

Agent replied Β· 11 June 2024

Hi Jarryd, Thank you for your positive review. We will be sure to share this with Joseph. He'll be happy to hear this lovely feedback. We hope you enjoy your new Peabody New Homes home!

5/5

Trustpilot

Amazing and helpful pair!

Laura and Charli have done nothing but help us from the start of our house buying journey! As first time buyers we are slightly anxious but they have made the whole process so far very easy! Pleasure to be working with them buying our first dream home! Natalie and Ed!

Natalie Β· 29 September 2021

Agent replied Β· 12 June 2024

Hi Natalie Jane, we’re so glad you're having a positive experience with Catalyst and we will be sure to pass your feedback on to Laura, Charli and the team!

5/5

Trustpilot

House in Southall Village

Friendly and helpful staff throughout the purchase for a quality home that we managed to move in to (just before the lockdown!). There are some snags as houses inevitably have; Aftercare has addressed some, and some now put on hold given the circumstances - I'm reasonably comfortable that they'll be addressed. Will update after some time!

Yijie Β· 20 April 2020

Agent replied Β· 12 June 2024

Hi Yijie, thanks for leaving a great review. We will make sure to pass this feedback onto the team. Congratulations on your new home!

5/5

Trustpilot

FIRST TIME BUYER

I have recently purchased a Catalyst Home. The process from start to finish was a breeze. No problems with the help and advice from the lovely Arisha Johnson ( sales executive ) very supportive throughout, and now I have a lovely new home and a start of a new beginning.

S Β· 23 September 2021

Agent replied Β· 12 June 2024

Hi S Sharma, we’re so glad you're having a positive experience with Catalyst and we will be sure to pass your feedback on to Arisha and the team!

4/5

Trustpilot

I had good pre-sales experience up till…

I had good pre-sales experience up till the moment the contracts were exchanged. The house completion could have been better. Had issues getting the front yard and the garden cleaned on time, but sorted it out in a few weeks. There are few lingering which are still being worked on by the after sales.

Charan Β· 14 November 2020

Agent replied Β· 12 June 2024

Hi CharanI'd like to express my sincerest apologies and regret that you've had a bad experience with us. As a matter of urgency, I’ll get someone from our team to call you regarding this. Please may you email us your contact details at sales.admin@chg.org.uk and I'll personally make sure you get a call back.Again, please do accept our apologies and we look forward to resolving these issues.Thank you,Fran

5/5

Trustpilot

Kirsty and Joseph have been so helpful…

Kirsty and Joseph have been so helpful and friendly every step of the way, great with getting back to us in good timing with any queries we've had. A real credit, fantastic service, we would definitely recommend!

Cleo Β· 25 February 2023

Agent replied Β· 11 June 2024

Thank you for your great feedback, Cleo! We will be sure to pass your kind words on to Kirstie and Joseph.

5/5

Trustpilot

Lovely house

We have just moved into a new house from The Lanes Catalyst and we are very happy, the house is very nice and functional. Joseph and Krissy from the lanes office are very professional and helpful throughout the purchase process. I highly recommend it.

Leny Β· 9 May 2022

Agent replied Β· 12 June 2024

Hi Leny.. We’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Joseph, Krissy and the team!

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