Trusted Agent profile · Braintree
★★★★★
724 reviews across 1 platform
Bardfield Road, Finchingfield, Braintree, CM7 4LL
Peabody New Homes's office in Braintree, at Bardfield Road, is rated 4.4 out of 5 across 724 reviews on 1 platform.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
1/5
TrustpilotDon't buy! They are a disgrace!
Once you have paid you are totally forgotten! Been in a new but for 19 months now and we have so many outstanding issues, such as continue loss of water or hot water! You have to fight for every repair, and communication is a disgrace!
Hi Raffaele, Thanks for sending us this lovely feedback! We will pass on your comments to Emerson.Hope you have a wonderful day!
5/5
TrustpilotHad a positive experience today on a…
Had a positive experience today on a call with Ibrahim Antar. I usually do not write reviews on these sites but I was very impressed with his customer care, especially by the fact that he proactively found a solution to my problem instead of shrugging it off and saying it could not be done.
Hi Malin. Thank you for your kind words. We will be sure to pass these on to Ibrahim, who will be delighted to hear this feedback!
5/5
TrustpilotWe’ve had a really positive experience…
We’ve had a really positive experience buying with Catalyst and thankfully haven’t felt us moving into our first home during lockdown has been negatively impacted at all. Alison our sales exec has been great throughout, she’s lovely and any queries I’ve had have always been answered and solved pretty much immediately. Alison and after care have regularly checked in with us to make sure we are settling in and we really appreciate it!
Hi Polly, this is great to hear. Thanks so much for your review, and congratulations on your new home!
5/5
TrustpilotThe service provided by Catalyst was…
The service provided by Catalyst was excellent, particularly Steve Puxley who kept me informed and updated throughout the process and made the property buying experience a pleasure.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will be super happy to hear your lovely words.
5/5
TrustpilotLaura and Charlie Newman Place
We have been working with Laura and Charlie at Newman place to purchase our new home and they could not be more helpful, polite and supportive. My constant queries and emails are never a problem for them and they explain every step of the process with clarity and patient. They really have been amazing and helped with the stress of purchasing a new home.
Hi Sarah. We’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Charli, Laura and the team!
5/5
TrustpilotWe will recommend.
Alison was our contact through our purchase. She made us feel supported all the way through, brilliant communication answering any queries or concerns quickly.
Hi Toni, thank you for the review, we hope you enjoy your new home!
5/5
TrustpilotKite Meadows
Laura was very helpful at our visit to Kite meadows. She explained everything very well and was a pleasure to deal with.
Hi Nimisha, we're so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. Enjoy your new home.
5/5
TrustpilotA great experience with the sales team
I had a positive experience with the sales team at Catalyst. My many inquieres were answered in a swift and polite manner and Sam, Emmanuel and Stefan (the latter two of whom I met in person) were pleasant, knowledgeable and professional. Stefan even thoughtfully arranged for a bottle of bubbly to be in my fridge on the day of completion.
Thank you for your kind words, Ros! We will be sure to pass these on to the team. Hope you enjoy your new home - and the bubbly!
5/5
TrustpilotLydia was fantastic
Lydia was fantastic, kind, professional and very accommodating. Thank you very much!
Hi Valeria, Thanks for this lovely feedback.We will pass on your comments to Lydia and the Sales team.Hope you have a great day!
5/5
TrustpilotExcellent customer service
All of your good stuff and specially Stefan has helped me a lotAnd I'm grateful he helped me buy a houseMany thanks Ibrahim khaukhar
Hi Ibrahim, Thank you for the great feedback. Enjoy your new home!
5/5
TrustpilotLauren and Charli were an excellent…
Lauren and Charli were an excellent help! Responded via email very quickly and we’re very helpful with the knowledge
Hi Taylor, we’re so glad you're having a positive experience with Catalyst and we will be sure to pass your feedback on to Lauren and Charli!
5/5
TrustpilotShout out to Charli and Laura for all…
Shout out to Charli and Laura for all your communication and making the process easy as ABC
Hi Byron, we’re so glad you've had a positive experience with Catalyst and we will be sure to pass your feedback on to Charli, Laura and the team!
5/5
TrustpilotGreat Experience
We had a very pleasant experience with Peabody and, specifically, Ilona.The whole process ran smoothly from the beginning until the end with Ilona giving us the support we needed and helping us out with any extra requirements even when my requests weren't exactly related to what she was responsible for.Couldn't recommend more their services.
Hi Caio. Thank you for your review. We'll be sure to pass this on to Ilona who will be delighted to hear this. Wishing you the best of luck and hope you have a great day!
5/5
TrustpilotAn easy and straight forward purchase
Tracey Harvey will very quick to respond to our enquiry and quickly booked us in for viewings. She knew the property and development really well so answered any questions we had. Very easy to deal with and really appreciate her efforts from one agent to another.
We are so glad to hear that booking a viewing with us was such a pleasant experience. Thank you for your kind words we will pass them on to Tracey, also.
5/5
TrustpilotThe Lanes
We are currently in the process of buying our first home at The Lanes, Thorn fields. We had been waiting for a new allocation and have been kept informed of new releases whenever we enquired. We have had fast and helpful responses from both Kirstie & Joseph throughout our shared ownership journey. Thankyou!
Thank you for your kind words, Lyanne! We will be sure to pass these on to Kirstie & Joseph. Wishing you the best with your new home!
5/5
TrustpilotNewman Place
Shout out to Charli and Laura, very responsive, helpful and friendly.
Thank you for your kind words, Jounaid! We'll be sure to pass this on to the team.
5/5
TrustpilotGreat experience
Jamila was very thorough, helpful and knowledgeable on all aspects of the preoperty and the development.
Hi Miss Komati, Thank you so much for your positive review. We will certainly pass on to Jamila and the team. Have a wonderful day!
5/5
TrustpilotGreat first home buying experience
Tracey from Peabody has been absolutely wonderful in helping me purchase my first home. She has answered all of my questions throughout to make the process smooth and as low stress as possible. I cannot thank her and the team enough!
Thank you for your kind words. We are so pleased Tracey could help to make your purchase less stressful. She will be pleased to hear your feedback. Enjoy your new home.
5/5
TrustpilotAmazing service to first time buyers
We like to say a very special thank you to the amazing Gabriella at Kite Meadows.she was so re assuring about everything and thank you so much for your endless support we could not have done this without you.
Thank you for your kind words. We are so pleased Gabriella could help you to feel supported. She will be pleased to hear your feedback. Enjoy your new home.
5/5
TrustpilotCatalyst experience - Ellis
I was looking for a new home and I contacted Catalyst regarding a property that I saw online. Ellis Cruise has immediately called me explaining all the details and he managed to find exactly the apartment I was looking for. Ellis has some exceptional customer service skills; he understands the client needs and he’s always available for a clarification even on his days off. Very professional.
Hi Stefano, we're so glad you had a positive experience with Catalyst and we will be sure to pass your feedback on to the team. Enjoy your new home.
5/5
TrustpilotExcited for our new home!
We have worked with both Gabriella and Charli in the process of reserving our new home in Newman Place. They have been extremely kind, professional and have helped us with any questions and concerns we’ve had along with giving good advice. Thank you so much, we are looking forward to moving in!
Thank you for your kind words, Garrett! We will pass your feedback on to Charli and Gabriella. Wishing you all the luck with the move!
5/5
TrustpilotI have recently just purchased my first…
I have recently just purchased my first home through Catalyst. Steve Puxley was a massive help throughout the whole process and very knowledgeable about the property. The entire team have been happy to assist either via email or phone and have made the journey from interest to completion as easy as possible. Thank you so much.
5/5
TrustpilotSteve Puxley
My experience with Catalyst was great and Steve Puxley in particular was amazing to deal with, kept me updated throughout the entire process.
Thanks so much for your lovely words! We will pass your fab comments on to our sales team.
5/5
TrustpilotWe had a delay of 18 months before we…
We had a delay of 18 months before we finally got the keys to our place, having said that the whole world was in suspended animation for the best part of two years, cannot fault any of the staff at catalyst, throughout they have been proffesional and courteous, we are in our place, everyone is happy .
Hi Andrew. Delighted to hear you had a positive experience with Catalyst, thank you for your kind words! Enjoy your new home.
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