Trusted Agent profile

haart reviews

β˜…β˜…β˜…β˜…β˜… Excellent

910 reviews across 2 platforms

2-4 Great Square, Braintree CM7 1TX

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haart's Braintree office at 2-4 Great Square is rated 4.9 out of 5 across 910 reviews on two platforms, including 908 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

Google logo

4.9 / 5

908

Reviews on Google

This office

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Google

We went onto the market with Haart as our second agent after a long few months with not many viewings and we wish we had gone with Haart first. Lloyd and his team were fantastic. They were all very knowledgeable and polite. Being open and honest but always doing thier best to get us sold. Mia who took most of our potential buyers around our house did a fantastic job. After a few weeks with them we are now STC. Thank you to all your hard work at getting us to this stage.

Sazz Β· 29 July 2019

Agent replied

Thank you so much for this lovely feedback. We look forward to celebrating completion with you!

5/5

Google

Can’t praise Rachael Clarke in Braintree enough for the service she provided us with. We had a few issues regarding the purchase of our property and she chased the vendor for these quickly and efficiently and always kept us updated on progress. Would definitely recommend Haart and her in particular, although the other staff were also extremely helpful if Rachael wasn’t immediately readily available. Overall Haart was a pleasure to buy through. After sales service also fabulous. Thanks Rachel and the rest of Haart Braintree.

Gillian Β· 29 July 2019

Agent replied

Hi Gillian Wheeler, thank you so much for your wonderful review. Your feedback and rating mean a lot to us. We strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Braintree. We wish you and Paul all the best for the future in your new home; you know where we are if you ever need anything. Kindest Regards Rachael and all the team at haart Braintree

5/5

Google

I purchased a property advertised by Haart Braintree branch. What a pleasure it was to go through the buying process for my property. Mia was my agent, extremely helpful throughout the process, nothing was too much trouble for her and the team. It did not feel like I was dealing with an estate agent but instead like I had known them all for years. Mia, Rachael always at the end of the phone, instant responses to any queries that I may of had. So friendly and kind throughout my buying process, I will be seeking the same team if and when I resell the property. Absolute pleasure, thank you Mia for listening to my stressed phone calls. Would highly recommend Haart Braintree Branch..... Thank you to the whole team. Donna

Donna Β· 29 July 2019

Agent replied

Dear Donna, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We are always more than happy to assist you if anything else comes up. Take care and we wish you the best of luck in your new home! Thank you again for leaving us this response. Kind Regards Haart Braintree Team

5/5

Google

Charisma was great through our purchase process and very friendly, helpful and honest during our viewing. We’ve had some bad experiences with estate agents before, but nothing bad to say here. Thanks!

D Β· 5 November 2024

Agent replied Β· 12 November 2024

Dear Dayle, thank you for taking the time to leave me a google review and the kind words within the review. Kind Regards, Charisma Borley, Braintree Haart Sales

5/5

Google

I would just like to say how lucky you must be to have an employee like Millie when ever we've had any problems with our property the charming young lady always gets it done what a great asset she is for your company,very polite and always gets back to keep us updated. Thanks Millie

John Β· 31 August 2023

Agent replied Β· 30 September 2023

Dear John, Thank you for leaving me this fantastic review, it has been a pleasure working with you. Kind Regards, Millie Essam, Property Manager, haart Lettings

5/5

Google

I have given Haart five stars as from the start Rachel from Braintree branch was professional and extremely helpful. I met with her on our first meeting getting detail of our property. Always informed me on all news regards clients wanting to view , results of the view, keeping me in the loop. I was not living at the house , so I left a key with haart . I definitely would recommend them and would certainly use them again. Thank you Rachel for your help five stars to you 🌟

ATTACHMENT Β· 7 June 2019

Agent replied

Dear Bridget Clark, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback; it has been our pleasure to support you. We wish you all the best and hope to speak to you again in the future. Kind Regards Rachael and all at haart Braintree

5/5

Google

As a contractor, we have regular contact with Haart Braintree and sometimes to achieve the necessary goals, this requires the upmost organisation, professionalism and continued communication with Ella Serpenskaite, who occupy’s all these …

Element Β· 13 March 2026

Agent replied Β· 30 September 2023

Hello, thank you for the lovely 5* review for Ella! - Haart Braintree

5/5

Google

I had a fantastic experience working with Lili. From start to finish, her communication was clear, prompt, and reassuring, I always felt kept in the loop and never had to chase for updates. …

Lay Β· 13 March 2026

Agent replied Β· 13 April 2026

Good morning Layla, thank you for the fantastic 5* review for Lili! - Sophie Stallman, Branch Manager, haart Lettings Braintree

5/5

Google

I have given Haart five stars as from the start Rachel from Braintree branch was professional and extremely helpful. I met with her on our first meeting getting detail of our property. Always informed me on all news regards clients wanting to view , results of the view, keeping me in the loop. I was not living at the house , so I left a key with haart . I definitely would recommend them and would certainly use them again. Thank you Rachel for your help five stars to you ??

ATTACHMENT Β· 4 April 2019

Agent replied

Dear Bridget Clark, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback; it has been our pleasure to support you. We wish you all the best and hope to speak to you again in the future. Kind Regards Rachael and all at haart Braintree

5/5

Google

I dealt with Araminta looking for a new property to rent. She was highly efficient with house viewings and finding a house that was suited for me. My overall experience with Araminta was fantastic and I will be using her in the future.

Phoebe Β· 21 April 2024

Agent replied Β· 20 June 2024

Dear Phoebe, Thank you for leaving this wonderful review. It has been a pleasure dealing with you so far. Kind Regards, Araminta Blackwell, Senior Negotiator, haart Lettings Braintree

5/5

Google

Lili Talbott has been wonderful in helping us through getting our apartment and going through referencing. The process of renting with Haart Braintree has been very smooth and easy.

Joan Β· 4 December 2024

Agent replied Β· 11 December 2024

Dear Joan, thank you for the fantastic review for Lili Talbott! - Sophie Stallman, Branch Manager, haart Lettings Braintree

5/5

Google

I can not recommend Haarts of Braintree enough . What nice people to deal with . They make what could be a very stressful experience very easy and stress free. They are all very friendly and professional . I’d like to mention Lloyd in particular who has been so lovely towards me and my children and so helpful in finding us a great home for our new start. He has been so enthusiastic and he is excellent at his job . Thank you Haarts .. I will definitely be recommending you to my friends should they need your services . A big thank you x

Debbie Β· 1 October 2018

Agent replied

WOW thank you Debbie for this wonderful review of the service you received from my Braintree branch. Lloyd was delighted to receive this personal recognition and appreciates your kind words. We wish you every happiness in your new home and if there is anything we can do for you moving forward you just let us know.

5/5

Google

Mia Smyth is amazing. Not only has she, along with the team, done everything they promised to do to help me sell my home ( rather rare I have found), but she has taken the time to build up a good realationship with me, which has made it a lot easier to trust her and the team. I would recommend Mia and Shannay at the Braintree office in a heart beat . Keep up the great work Mia

Sharon Β· 3 October 2019

Agent replied

Dear Sharon , We appreciate your positive review about your recent experience with us! We hope we are doing all we can. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards Haart Braintree Team

5/5

Google

Shannay has been fantastic in helping us buy our first house. She has been so supportive throughout the process so far, sympathising with us when things fell through and doing everything she could to pair us up with the perfect house for us. We've now had an offer accepted and we're looking forward to progressing with the purchase with Shannay's continued assistance.

Ellie Β· 4 November 2022

Agent replied Β· 30 September 2023

Dear Ellie, Thank you for taking the time to leave this lovely review. It's brilliant to see that you have received five star service from Shannay. We wish you the best of luck with your move. Kind regards, Gary Searle, Area Partner, Braintree Haart Sales

5/5

Google

I had a fantastic experience working with Lili Talbott and highly recommend her. Her communication was exceptional, always responding promptly to my questions. She demonstrated remarkable professionalism, handling every situation with grace and confidence. Her extensive market knowledge provided valuable insights that simplified the buying/selling process. Overall, she is a top-notch agent who truly values her clients. I am grateful for her assistance and would recommend her to anyone in need of a real estate agent!

Tijani Β· 4 December 2024

Agent replied Β· 11 December 2024

Dear Tijani, thank you for the fantastic review for Lili Talbott! - Sophie Stallman, Branch Manager, haart Lettings Braintree

4/5

Google

Oli was brilliant and very professional, on time with our viewing and took us round the whole property, anything we asked he could answer and said if anything changes he would let us know as soon as, very good!

Matt Β· 6 June 2024

Agent replied Β· 20 June 2024

Dear Matt, Thank you for leaving a kind review on your viewing experience with Oliver. Delighted to hear you are pleased with Oliver's service. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

I have just purchased my first house with my partner using Haart Braintree. Charisma was very proactive and updated me throughout as there were a few issues from the seller. I must praise Charisma for her hard work and efforts throughout. A wonderful asset to the team. Thank you so much!

Charlotte Β· 23 September 2023

Agent replied Β· 30 September 2023

Dear Charlotte, I'm am so pleased to hear you had an amazing experience with Charisma and thank you for leaving this 5 star review, Kind Regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

So far into purchasing my new home, Shannay has been excellent. She has been so attentive on email and kept me in the loop. Even when she went away on holiday, she ensured that my paperwork processing was handled by Ellie. A fantastic estate agent and would highly recommend. Thanks Shannay!

Penny Β· 23 September 2023

Agent replied Β· 30 September 2023

Dear Penny, Thank you for your kind words, it is great to hear that you have been happy with Shannay's service so far. Kind Regards, Gary Searle, Area Partner, Braintree Haart Sales

5/5

Google

Currently going through the process of buying a property with Haart, everyone there has been very helpful. Bryony from the start went out of her way to be accessible and has always been very friendly, she also has great knowledge with the area. As well as Bryony a big thanks to Teddy, Carly and Shannay for their continued support through this process.

Luke Β· 30 September 2022

Agent replied Β· 30 September 2023

Dear Luke, Thank you for taking the time to leave this wonderful review and five stars. It is great to see that you have received excellent service from the whole team here at Haart. We wish you the best of luck in your new home. Kind regards, Gary Searle, Area Partner, Braintree Haart Sales

5/5

Google

Very professional approach from Haart and how they deal with their landlords. Millie Essam has been really helpful and will always go one step ahead to deal with my queries. Would recommended to anyone thinking about becoming a landlord.

Jim Β· 21 May 2024

Agent replied Β· 20 June 2024

Dear Jim Thank you for taking the time to leave Millie a review. Kind regards Lisa Thornton Branch Manager Braintree

4/5

Google

Haart Braintree were very helpful and contact was great, whether that was organising viewings or sharing recent properties with us. We dealt with a lady called Shannay who was extremely helpful and very polite. We didn't end up going with Haart but she still congratulated when we bought our property which was a nice touch.

Martin Β· 3 May 2023

Agent replied Β· 30 September 2023

Dear Martin, Thank you very much for taking the time to leave this fantastic review. It's great to see that you have been happy with the service provided to you by Shannay. We wish you the best of luck with your move. Kind regards, Gary Searle, Area Partner, Braintree Haart Sales

5/5

Google

This is the third time we have used Haart in Braintree for renting out our property. Minty was helpful, professional and kept me up to date with the whole process, which only took a couple of weeks from start to finish. Thank you

Vicki Β· 21 February 2024

Agent replied Β· 20 June 2024

Dear Vicki Thank you so much for taking the time to leave this review. Kind regards Lisa Thornton, Branch Manager - Lettings, Braintree

5/5

Google

Lili is attentive, responsive, and always ready to answer any questions I had, no matter how small. Her professionalism and friendly approach made the whole experience much smoother and less stressful.

Chidera Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave this google review. Many thanks Lisa Thornton Branch manager

5/5

Google

Just bought a house through Haart, Mia was my main point of contact throughout the purchase. I couldn’t fault Mia, or Haart, very professional and to the point which you don’t get from all estate agents! Very smooth process, all the team went above and beyond, even the after sales I couldn’t fault! Will defiantly recommend to anyone looking to sell or buy. Thanks you very much Mia and the team you made the purchase enjoyable.

Luke Β· 1 September 2019

Agent replied

Dear Luke Moss, Thank you for taking the time to leave us feedback! We are very pleased to hear about your experience with Haart of Braintree. We wish you well in your new home. Thank you

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart

How many reviews does haart have?

haart's Braintree office has 910 reviews across two platforms: 908 on Google, 2 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.9 out of 5 across all 910 reviews, and 4.9 out of 5 on Google from 908 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Braintree won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Braintree office?

haart, 2-4 Great Square, Braintree CM7 1TX.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.