Every review we hold for the Braintree office, from every platform, shown as written. First names only.
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5/5
GoogleWe are currently in the process of buying our first home of whom Haart in Braintree have been the estate agents.
So far they have been very friendly and professional throughout and kept us regularly updated with progress. We are extremely grateful for their efforts so far, in particular Gary who we dealt with from day 1 who has made the daunting process of being first time buyers very straightforward and Shannay for keeping us updated.
Thank you to the team at Haart Braintree!
Liam Β· 24 March 2021
Agent replied
Thank you for your feedback Liam, we look forward to getting you moved into your new home.
Kind Regards, Shannay Jarvis, Sales Manager, haart Braintree (Sales)
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5/5
GoogleHaart is the best lettings agency in Braintree. They have the best agents who treat everyone with dignity and respect. Lisa took me through the whole house and made me fall in love with the house. Araminta Blackwell made the entire process so easy and rapid.
I recommend Haart Lettings for your renting and property managements.
AJI Β· 23 November 2023
Agent replied Β· 20 June 2024
Dear Aji
Thank you so much for taking the time to leave such a lovely review. Minty and I wish you the very best of luck in your new home.
Kind regards
Lisa Thornton
Branch Manager - Lettings
Braintree
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5/5
GoogleMy experience with Morgan at Haart has been phenomenal. She is currently doing a tenant find for my property and her work ethic, attitude and overall professionalism is amazing. I am regularly updated with potential tenants as well as given a good overview of potential candidates. It is hard to find good, honest and credible estate agents.. typically they are only interested in their commission. However, Morgan is a breath of fresh air and has been superb in taking great pride and care in wanting to find someone that is to my liking. I highly recommend using their services and definitely ask for Morgan!!!
Sal Β· 19 February 2021
Agent replied
Thank you for such amazing feedback Sal.
Kind Regards, Nathan Bourne, Lettings Manager, haart Braintree (Lettings)
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5/5
GoogleMy home was initially listed with another estate agents that unsuccessfully sat on the market for several weeks with barely any interest. I changed over to Haart and dealt with Shannay Jarvis and I cannot fault my experience. Shannay has been nothing but professional throughout the whole process with keeping me updated so I knew where we were at. On the brink of the chain nearly collapsing at the last hurdle due to the bottom of the chain causing issue after issue, delay after delay Shannay was amazing. I would highly recommend Haart from their marketing to the way they handled COVID safe views and more. I cannot thank Shannay enough for making one of the most stressful things you can do (buying / selling a property) so much easier.
Lauren Β· 19 February 2021
Agent replied
Thank you for such lovely feedback Lauren.
Kind Regards, Shannay Jarvis, Residential Sales Manager, haart Braintree (Sales)
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5/5
GoogleMille has been exceptional when it comes to customer service and responding to queries sent over in the time of our tenancy. Millie is always happy to help and always responds in a timely manner with a solution. Millie is always happy to continuously try and resolve any queries we have and makes an effort to chase these, you have made our time so far extremely smooth. Thanks Millie!
Rhiannon Β· 30 September 2022
Agent replied Β· 30 September 2023
Thank you Rhiannon for your lovely feedback.
Its been our pleasure. I look forward to speaking to you again.
Many thanks
Millie @ haart Braintree
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5/5
GoogleI would like to thank Haart and the team for handling the of my sale of my property so quickly and efficiently. Furthermore a special thank you to Shannay for your all your hard work, professionalism and dedication to getting the sale was super impressive
SNEATH Β· 13 June 2024
Agent replied Β· 20 June 2024
Dear Michael
Thank you for your kind words.
I am glad you are happy with the service Shannay has provided you.
Kind regards
Gary Searle, Area Partner, Braintree Haart Sales
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5/5
GoogleI arranged a few viewings with Charisma, she showed me a flat that wasn't on my list but it turned out to be the one I went ahead to purchase! Charisma has been helpful and always on top of everything. Thank you!
Natasha Β· 26 July 2024
Agent replied Β· 25 August 2024
Dear Natasha
Thank you very much for taking the time to leave this lovely review.
I am pleased to see that Charisma has gone above and beyond to help you throughout the buying process.
We wish you the best of luck with your property search!
Kind regards,
Gary Searle, Area Partner, Braintree Haart Sales
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5/5
GoogleShannay at the Braintree Branch has been amazing in helping us find our first home! She has offered so much support and friendly advice. She has shown us around 2 homes already and is helping us find some more to view too. Thank you so much Shannay!
Emma Β· 21 April 2024
Agent replied Β· 20 June 2024
Dear Emma
Thank you so much for your lovely review!
I am very pleased you are happy with the service Shannay has provided you.
We wish you all the best!
Kind regards
Gary Searle, Area Partner, Braintree Haart Sales
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5/5
GoogleWe have been dealing with HAART in Braintree whilst selling our house. The staff at HAART have been absolutely amazing especially Shannay.
Shannay has been so reliable and on the ball through the whole process. She booked in so many viewings that resulted in our house being sold within a week of being on the market! She then introduced us to Clare the in house mortgage broker, who was just as amazing and helped us achieve getting a mortgage for our dream home.
Despite some delays in solicitor issues Shannay has helped liaise with them on our behalf which we are so grateful for.
Could not recommend enough!
Thank you!!
Emma Β· 30 September 2020
Agent replied
Emma Bristow, We're glad you had such a wonderful experience with us! Thank you for leaving a lovely review! We wish you all the best with your move. Thank you Braintree Haart
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5/5
GoogleAs first time buyers, the house buying process is hugely daunting and Shannay has been incredibly supportive and helpful throughout, from initially putting our offer in and now during the process.
Unlike other estate agents we have dealt with locally who are unresponsive and unprofessional, Shannay has always kept us in the loop and keeps us informed. Her help has been invaluable and would thoroughly recommend her and the rest of the team at Haart Braintree π
Molly Β· 14 May 2021
Agent replied Β· 30 September 2023
Dear Molly,
Thankyou for leaving a five star review. I am pleased you have been happy with the service provided to you. Not too much longer and we will have you in your new home. All the best.
Kind Regards, Shannay Jarvis, Residential Sales Manager, Haart Braintree (Sales)
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5/5
GoogleI have recently been looking for a place to rent and was helped by Minty Blackwell who has been extremely helpful in providing advice regarding a number of properties i have inquired about and also pointed me in the direction of other properties I might be interested in. Overall, a great service in an otherwise stressful process!
Jarrod Β· 31 August 2023
Agent replied Β· 30 September 2023
Dear Jarrod,
Thank you for taking the time to leave me a review. We are so glad to hear that you have been happy with my service so far.
Kind Regards, Araminta Blackwell, Senior Negotiator, haart Lettings
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5/5
GoogleWe had a pleasant experience working with Millie Essam in renting our properties.
The lady has been involved since joining the team of property management dept. We applaud her for being very patient in resolving problems when complications arose.
She is proactive and informative to our queries. She responds promptly and positively to our needs.
Thank you Millie.
Lisa Β· 1 August 2023
Agent replied Β· 30 September 2023
Dear Lisa,
Thank you for your kind words, I am pleased to hear that you are happy with our service.
Regards
Nathan Bourne, Lettings Manager, Haart lettings Braintree
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5/5
GoogleFantastic service from Ella Serpenskaite. Professional, responsive, and genuinely helpful. A person who clearly cares about getting things right.β
Tunde Β· 22 July 2026
Agent replied Β· 22 August 2026
Hi Tunde, thank you for leaving Ella this lovely review! - Haart Braintree
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5/5
GoogleAraminta has already made my experience with Haart Lettings a very positive one. She was incredibly knowledgeable at the viewing and has maintained an open line of communication throughout the entire process. I havenβt even moved into my property yet and already the best lettings company Iβve dealt with in my time renting.
Thanks Araminta!
Laura Β· 29 September 2023
Agent replied Β· 30 September 2023
Dear Laura,
It is so great to see how happy you have been with my service so far. Wishing you all the best with your move.
Kind Regards,
Araminta Blackwell
Senior Negotiator
haart Lettings Braintree
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5/5
GoogleShannay carried out a valuation at our property, she arrived well prepared and had completed thorough market research, and gave us a full appraisal of our property. Shannay is a credit to Haart in Braintree, very professional in every aspect.
Gill Β· 28 July 2024
Agent replied Β· 25 August 2024
Dear Gill,
Thank you for leaving such a kind review, I am pleased to hear you were happy with the service Shannay provided.
Thanks again,
Gary Searle, Area Partner, Braintree Haart Sales
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5/5
GoogleHave been a tenant with Haart from 2021 and have always received an amazing service from the team especially Millie Essam the property manager providing prompt and effective communication. Millie goes above and beyond for clients and reassured me with every step that has been taken with terminating the tenancy to buy my own property. Thank you!
Leanne Β· 2 July 2023
Agent replied Β· 30 September 2023
Thank you for Sharing your 5* experience with Millie. Stuart Kelly, Property Management Manager Braintree
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5/5
GoogleWe had the pleasure of working with Araminta Blackwell from haart Letting Braintree, and her friendly and helpful approach made our experience truly enjoyable. Araminta went above and beyond to understand our needs and find us the perfect home. Her expertise and professionalism were evident throughout the process. We highly recommend Haart Letting Braintree for their exceptional service.
Hemali Β· 2 June 2023
Agent replied Β· 30 September 2023
Dear Hemali,
Thank you so much for leaving this review for me, I am glad to hear you have been happy with my service so far.
Kind Regards, Araminta Blackwell, Lettings Negotiator
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5/5
GoogleJust rented one of my properties out through Haart. I have been looked after by Minty who has been spot on from start to finish. Communication, organisation and promptness has left me very happy with the service. Will be using going forward! Thank you Minty for your efforts, greatly appreciated.
Joe Β· 23 December 2023
Agent replied Β· 20 June 2024
Dear Joe,
Thank you so much for leaving me this wonderful review! It has been great working with you also.
Kind Regards,
Araminta Blackwell,
Senior Negotiator,
haart Letting, Braintree
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5/5
GoogleI purchased a property advertised by Haart Braintree branch. What a pleasure it was to go through the buying process for my property. Mia was my agent, extremely helpful throughout the process, nothing was too much trouble for her and the team. It did not feel like I was dealing with an estate agent but instead like I had known them all for years. Mia, Rachael always at the end of the phone, instant responses to any queries that I may of had. So friendly and kind throughout my buying process, I will be seeking the same team if and when I resell the property. Absolute pleasure, thank you Mia for listening to my stressed phone calls. Would highly recommend Haart Braintree Branch..... Thank you to the whole team. Donna
Donna Β· 1 October 2019
Agent replied Β· 30 September 2023
Dear Donna, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We are always more than happy to assist you if anything else comes up. Take care and we wish you the best of luck in your new home! Thank you again for leaving us this response. Kind Regards Haart Braintree Team
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5/5
GoogleEnquired about a property and was contacted by Araminta Blackwell who was very proficient in giving me details about the property.
Araminta arranged a viewing of the property the same day and was very impressed with the professionalism of the viewing from Araminta.
Araminta kept me informed with updates after the viewing and I have since applied for the tenancy and hopefully will be successful.
Debby Β· 30 September 2022
Agent replied Β· 30 September 2023
Dear Debby. Thank you for taking the time to leave this fantastic review.
We are so pleased to see that you have been happy with the service provided to you by Araminta and we wish you the best of luck with your move. Kind Regards Nathan Bourne, Branch Manager, Haart Lettings
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5/5
GoogleVery Happy With Haart Estate Agents Especially Chloe who was very Helpful nothing was too much trouble She was there listening to what I was after in a property . Thank you once again Sharon Lane ππ β¦
Sharon Β· 4 August 2024
Agent replied Β· 25 August 2024
Dear Sharon,
Thank you for leaving such a lovely review about Chloe!
I'm delighted to hear that you have been pleased with Chloe's service.
Kind regards,
Shannay Jarvis, Branch Partner, Braintree Haart Sales
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5/5
GoogleJason Weston is exactly the right person to sell your home. He is friendly, honest and knowledgeable of the area. He is also a great photographer and the time taken to show our house in the best possible light was much appreciated. We sold our house very quickly to people introduced by Haart in Braintree. The support when you call the office is very impressive and can I say that Shannay and Mia are also brilliant at their jobs. We have very positive experience of our dealings with this office and locally to where we want to live. Thank you very much and look forward to the coming months where you will be making dreams come true.
Sharon Β· 1 September 2019
Agent replied
Dear Sharon, Thank you for your feedback. We are delighted you are pleased with the service you received whilst selling your property. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience whilst using our services with our team. Kind Regards Haart Braintree Team
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5/5
GoogleLili recently helped me to let my flat, I am totally new to being a landlord and she was so friendly and helpful , very quick responses on emails and made the whole process great. would highly recommend . thanks Lili !
Sam Β· 8 August 2025
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4/5
GoogleI've just sold a retirement flat through haarts at Braintree and have received friendly and efficient service from all the staff at the office. Dan has been my main point of contact and has kept me up to date at every stage, being extremely helpful and approachable throughout. Thanks also to the manager Arron who stepped in on the day of exchange of contracts to deal with some tricky negotiations with both solicitors and our buyers, resulting in successful completion the following day. As we originally bought this property through haarts at Braintree I would certainly recommend them for both buying and selling.
Elizabeth Β· 29 July 2019
Agent replied
Hi Elizabeth, Thank you for your kind words! We are delighted you are happy with the service you have received. Please do not hesitate to contact us if you need our help in the future. Regards, haart Braintree
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