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haart Braintree reviews

★★★★★ Excellent

910 reviews across 2 platforms

2-4 Great Square, Braintree, CM7 1TX

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haart's Braintree office at 2-4 Great Square is rated 4.9 out of 5 across 910 reviews on two platforms, including 908 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.9 / 5

908

Reviews on Google

This office

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5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Google

Haart Braintree have been absolutely brilliant right from the word go. A special mention to Shannay who we have dealt with through the whole process of buying our new home, she has been brilliant. Shannay has kept us updated through the whole process and has answered any questions we have had promptly. I couldn’t thank her enough. I would highly recommend Haart Braintree to anyone who is looking to buy a new home.

Paul · 30 September 2022

Agent replied · 30 September 2023

Dear Paul, Thank you very much for your five stars and kind words regarding Shannay. We are delighted that you have received excellent service and we wish you all the best in your new home. Kind regards, Gary Searle, Area Partner, Braintree Haart Sales

5/5

Google

I am very happy I chose Haart estate agents for the sale of my property. I was always kept up to date and treated with friendly smiles, laughs and jokes. Bryony was the person that I had the most contact with and she was brilliant. Very polite and always on time, her customer service is on point. I never had a doubt our property would get sold with these guys on the job.

Liam · 30 September 2022

Agent replied · 30 September 2023

Dear Liam, Thank you very much for this lovely review. It's fantastic to see that you have been happy with the service provided to you by Bryony and the Braintree team. It's been a pleasure working with you. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

I highly recommend “Haart Braintree Letting’ their customer service especially Ms. Araminta is second to none. I was completely impressed with their professionalism and customer service. The ambiance is always inviting and comfortable. Ms. Araminta Blackwell, the Senior Lettings Negotiator is excellent including other staff, not only friendly but also highly skilled.

Rhodora · 21 April 2024

Agent replied · 20 June 2024

Dear Rhodora, Thank you so much for such a kind review. I very much look forward to moving you into your new home!. Kind Regards, Araminta Blackwell, Senior Negotiator, haart Lettings Braintree

5/5

Google

As a long term property investor I have had many dealings with estate agents throughout the UK and unfortunately I have to say that most of these companies are average at best. Haart Braintree on the other hand I have always found to be exceptional throughout my lettings experience and most recently their sales team. I was fortunate enough to have worked with a recent hire by the name of Bryony Jade. Bryony went above and beyond with her amount of enthusiasm and effort that she displayed when marketing and showing my property. Bryony's diligence resulted in the sale of my property within a couple of weeks and this was a direct consequence of her persistence outside of her usual working hours. If all estate agents showed half of this young lady's work ethic, the sale and purchase process in the UK would be a lot less stressful. 5* stars.

Alex · 30 September 2021

Agent replied · 30 September 2023

Dear Alex, Thank you so much for your lovely feedback. We are very please to hear you are happy with the service provided by Bryony. Kind regards, Shannay Jarvis, Branch partner - sales

5/5

Google

Firstly I'd like to say a massive thank you to Shannay ~ she truly has been amazing, right from the start, the first viewing of a property! Shannay has been nothing short of a godsend. A true professional, who is kind, caring & genuinely loves what she does . She has gone well & truly above & beyond her duties. Shannay has kept us in the loop, every step of the way.. she has chased things up no end, when really it should have been the job of the estate agents who have sold our property. No problem has been too much for her. We would have been lost without her. Shannay is honestly a gem, a wonderful asset to the company, with an amazing work ethic.. thank you for everything. If we have one regret - it's that you weren't the one/company that sold our house.

Tracy · 30 September 2021

Agent replied

Thank you so much for your kind words, it was a pleasure helping you find your new home! Kind regards, Shannay Jarvis, Residential Sales Manager at haart of Braintree (sales)

5/5

Google

Our experience with Haart Lettings witham was nothing but superb from start to finish. Our first conversation was with Ed who really got to know us and what we was looking for in a new home. We felt like he really understood our situation and promised that we would be looked after, Ed introduced us to the ever professional and polite Morgan who has been our rock throughout the process. Morgan hasn't let us down and found us a new home. At first we wasn't sure in our location,but Morgan just knew this home was for us and preserved with viewing and eventually we went to see the house and fell in love. It just shows you how much the team, especially Morgan will go above and beyond to really listen to what you want and need - Morgan knows us better than we knew ourselves!! This experience has been smooth, easy and thankfully a memorable one for all the right reasons. We will never hesitate to recommend Morgan and the team to anyone looking for a new home. Thank you from the bottom of our (HAARTS) for all you have done for us! Lots of love Ricky, Kate, Ruby & Rocco x x x

Kate · 30 September 2021

Agent replied

Dear Kate, Thank you for your kind words, I am pleased to hear the Team has provided a great service for you and will continue to do so. Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree

5/5

Google

We are currently in the process of buying our first home of whom Haart in Braintree have been the estate agents. So far they have been very friendly and professional throughout and kept us regularly updated with progress. We are extremely grateful for their efforts so far, in particular Gary who we dealt with from day 1 who has made the daunting process of being first time buyers very straightforward and Shannay for keeping us updated. Thank you to the team at Haart Braintree!

Liam · 30 September 2021

Agent replied · 30 September 2023

Thank you for your feedback Liam, we look forward to getting you moved into your new home. Kind Regards, Shannay Jarvis, Sales Manager, haart Braintree (Sales)

5/5

Google

My home was initially listed with another estate agents that unsuccessfully sat on the market for several weeks with barely any interest. I changed over to Haart and dealt with Shannay Jarvis and I cannot fault my experience. Shannay has been nothing but professional throughout the whole process with keeping me updated so I knew where we were at. On the brink of the chain nearly collapsing at the last hurdle due to the bottom of the chain causing issue after issue, delay after delay Shannay was amazing. I would highly recommend Haart from their marketing to the way they handled COVID safe views and more. I cannot thank Shannay enough for making one of the most stressful things you can do (buying / selling a property) so much easier.

Lauren · 30 September 2021

Agent replied · 30 September 2023

Thank you for such lovely feedback Lauren. Kind Regards, Shannay Jarvis, Residential Sales Manager, haart Braintree (Sales)

5/5

Google

My experience with Morgan at Haart has been phenomenal. She is currently doing a tenant find for my property and her work ethic, attitude and overall professionalism is amazing. I am regularly updated with potential tenants as well as given a good overview of potential candidates. It is hard to find good, honest and credible estate agents.. typically they are only interested in their commission. However, Morgan is a breath of fresh air and has been superb in taking great pride and care in wanting to find someone that is to my liking. I highly recommend using their services and definitely ask for Morgan!!!

SZ · 30 September 2021

Agent replied · 30 September 2023

Thank you for such amazing feedback Sal. Kind Regards, Nathan Bourne, Lettings Manager, haart Braintree (Lettings)

5/5

Google

Ella took my call and we had an engineer that evening to fix our heating , fantastic service , also kept in touch and followed up to make sure everything was ok , she is a credit to Haart *****

Brian · 30 March 2026

Agent replied · 13 April 2026

Dear Brian, Thank you for taking the time to leave your positive review for Erimita Serpenskaite in Property Management (Ella) Kind Regards, Sophie Stallman, Lettings Manager, haart Braintree (Braintree Lettings)

5/5

Google

Charisma, what can I say, other than she’s a real asset to Haart! We were with another estate agent, our property went on the market in August 2025. I called Haart to enquire about a property on Haart books. Charisma, answered …

Rowan · 13 March 2026

Agent replied · 13 April 2026

Thank you very much for the incredible 5* review for our Charisma in the Sales Team! We wish you all the best! - Haart Braintree

5/5

Google

Buying a house can be difficult but my experience has been the easiest & most calming experience - thanks to Shannay Jarvis at Braintree Haart. She was always so welcoming and friendly, she provided reassurance, she answered all my questions and always followed up when she said she would. She handled the situation very kindly and professionally and thanks to her I have had a great experience in buying my first home.

Holly · 30 September 2022

Agent replied · 30 September 2023

Dear Holly, Thank you for taking the time to leave this wonderful review. It is fantastic to see that you have been happy with the service provided to you by Shannay. We wish you the best of luck with your first home. Kind regards, Gary Searle, Area Partner, Braintree Haart Sales

5/5

Google

Rented our current home from Haart, the whole renting and management process of our property went without any issue. Special thanks to Millie from property management team. She is quite responsive and helpful, she replied almost all of queries in a business day, commucated with different parties to solve our issue.

F · 21 April 2024

Agent replied · 20 June 2024

Thank you for the lovely review. Have a great day. Millie Essam @ haart Property Management

5/5

Google

Truly amazing guys. I loved the way I was attended to by Araminta blackwell. Parts of the form that was not clear to me, she took her her time to professionally explain it to me. Great work. Looking for an apartment or house especially around braintree?. Araminta is your surest plug. Cheers

Eberechi · 22 March 2024

Agent replied · 20 June 2024

Dear Eberechi, Thank you so much for taking the time to leave me a review, I wish you all the best with your move in to your new property. Kind Regards, Araminta Blackwell, Senior Lettings Negotiator, haart Lettings, Braintree

5/5

Google

The Haart team at Braintree have been brilliant start to finish. They offered great support after I was left in a very difficult situation by Persimmon Homes. Haart worked around my situation and Jason made me feel confident and assured that property would sell. They were right and my property sold very quickly. Communication was excellent at all levels throughout the process. Gracie, Shannay, Alex and Gary were very responsive and communicated meaningfully and regularly. The Team at Braintree were very sympathetic towards my situation in lockdown. As a secondary school teacher with a pastoral role, my work is critical to the Covid-19 response. The Haart team did the best they could to support and accommodate my situation. Overall, a great experience. A professional, high-quality service with a human face.PositiveResponsiveness, Quality, Professionalism

Daisy · 21 June 2021

Agent replied · 20 June 2024

Hello Daisy, Thank you so much for such lovely feedback. It has been a pleasure helping you sell your property. Kind Regards, Gracie Abbott, Sales Administrator, haart Braintree, (Sales)

5/5

Google

Massive thanks to Shannay Jarvis @ Haart's who has been fantastic at overseeing the sale of our property. 100% responsive, kept us fully updated on viewings, feedback & how the sale was progressing from start to finish. Absolute professional. Dealt with a couple of the Braintree estate agents prior to Haart's for both letting & selling - all have been miserable runners up for service, quality of tenants & doing what they promise they will do. Will be recommending Haart's going forward. Thank you.PositiveResponsiveness, Professionalism

Liz · 21 June 2021

Agent replied · 20 June 2024

Thank you for your feedback Liz. Kind Regards, Shannay Jarvis, Residential Sales Manager, haart Braintree (Sales)

5/5

Google

Just moved into a new letting and went through Haart and very impressed with the service provided. Original letting fell through (no fault of Haart) but the team were very helpful and accommodating for me and were able to find me a suitable replacement property. Morgan has been a pleasure to deal with and has been very helpful, and I have also had communications with Nathan who again was very understanding of my situation. Both did all they could to help me out and get everything sorted out for me. Thanks for your help guysPositiveProfessionalism

Jack · 21 June 2021

Agent replied · 20 June 2024

Dear Jack, Thank you for your kind words, I am pleased to hear that you are satisfied with the service. Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree

5/5

Google

Having seen multiple properties with Morgan. I can say that her professionalism is excellent and her customer service is outstanding. Although I didn't rent from haart I can happily say they have one of the best customer service when it comes to lettings. When I called up the offices the waiting wasn't too long bearing in mind the covid situation and Morgan was always happy to assist me in whatever I needed. For this I am very thankful to the whole team and look forward to working with them in the future again.PositiveProfessionalism

Marcia · 21 June 2021

Agent replied · 20 June 2024

Dear Marcia, Thank you for your kind words, I am pleased to hear the Team has provided a great service for you and will continue to do so. Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree

5/5

Google

We have been dealing with Shannay Jarvis from Haart Braintree office. Shannay helps us with buying our first property. Shannay is very professional, friendly and efficient. Whenever we have any questions she is always eager to help. We would strongly recommend Shannay if anyone needs help with buying/selling the property.

Jo · 21 April 2024

Agent replied · 20 June 2024

Dear Jo, Thank you for this excellent review! I'm delighted to see that Shannay delivered 5 star service! Kind regards, Gary Searle, Area Partner, Braintree Sales

5/5

Google

At all times Charisma has been professional, courteous and friendly. We always felt well informed and regularly updated. Even suggesting how we can be competitive in marketing our property. My wife and I highly recommended Haarts of Braintree and special thanks to Charisma

Les · 18 August 2024

Agent replied · 25 August 2024

Dear Les, Thank you for this excellent review! I'm delighted to see that Charisma delivered 5 star service! Kind regards, Shannay Jarvis, Branch Partner, Braintree Sales

5/5

Google

Had Ella come round to mine to do a check up on the property and was really helpful with any questions I have, speedy with her responses to any issues or queries I have, made my experience with heart ideal

Joe · 13 March 2026

Agent replied · 13 April 2026

Hello Joe, thank you for the lovely 5* review for Ella in Property Management! - Sophie Stallman, Branch Manager, haart Lettings Braintree

5/5

Google

Team Haart went the extra mile to ensure I had the most positive experience and eventually succesful result in a very stressful time-critical race to find accomodation for my family. Special thanks to Morgan and my main man Nathan from Braintree branch who worked tirelessly get me sorted out Update: The post tenancy management team are there with you. Fast, caring and efficient. Thank you Toni Halliday et al 🌹

J · 30 September 2022

Agent replied · 30 September 2023

Dear Joseph, Thank you for your kind words, I am pleased to hear that you are happy with our service and hope you enjoying unpacking into your new home. Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree

5/5

Google

Shannay and the Braintree team have been nothing but incredible throughout the purchasing process. No matter how many queries I have had Shannay has strived to make sure all questions are answered as quickly as possible. Shannay has constantly chased Solicitors for updates and has updated me on the same day. I couldn’t have done this journey without Shannay and her team and I could not thank you all enough.

Aim · 30 September 2022

Agent replied · 30 September 2023

Dear Aimee, Thank you for this brilliant review. I am thrilled to hear you have had a great service provided to you by Shannay. We wish you all the best in your new home. Kind regards Gary Searle, Area Partner, Braintree Haart Sales

5/5

Google

Shannay at Hart Braintree has been absolutely amazing with the sale of my property. She exceeds to go above and beyond, communication is amazing and would recommend her so much. Through the sale the solicitors have been a little bit absent however, Shannay always made herself available to keep me up to date whenever I needed. Friendly, attentive and has made my experience more relaxed and at ease. Thankyou Shannay.

Emily · 30 September 2022

Agent replied · 30 September 2023

Dear Emily, Thank you vey much for your review. I am thrilled to see that you have received 5 star service from Shannay. Kind regards, Gary Searle, Area Partner, Braintree Haart Sales

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Questions about haart Braintree

How many reviews does haart Braintree have?

haart's Braintree office has 910 reviews across two platforms: 908 on Google, 2 on View Agents.

What is haart Braintree's rating?

haart Braintree is rated 4.9 out of 5 across all 910 reviews, and 4.9 out of 5 on Google from 908 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Braintree won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Braintree office?

haart Braintree, 2-4 Great Square, Braintree, CM7 1TX.

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