Trusted Agent profile Β· Braintree, Essex

haart Braintree reviews

β˜…β˜…β˜…β˜…β˜… Excellent

910 reviews across 2 platforms

2-4 Great Square, Braintree, Essex, CM7 1TX

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haart's office in Braintree, Essex, at 2-4 Great Square, is rated 4.9 out of 5 across 910 reviews on two platforms, including 908 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

908

Reviews on Google

This office

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Google

I can’t recommend Haart enough especially Shannay she has been fantastic from the very first phone call. The communication I have received has been amazing, always keeping me up to date even if there wasn’t anything new to tell. Shannay has been very helpful and nothing was too much trouble.

Rebekah Β· 26 March 2020

Agent replied

Hi Rebekah Henderson, We are very happy to have provided you with such a positive experience! Thank you for leaving us a 5 Star review! We wish you well with the purchase of your new home. All the best, from all the team at Haart of Braintree

5/5

Google

Hi my name is Delia lopes and I want to say that my experience with lili was amazing very understanding helpful and patient was a pleasure working with her I give her 5 stars because there is no more stars but on my experience she deserves 10 stars very happy customer

Delia Β· 11 November 2024

Agent replied Β· 11 December 2024

Hello Delia. Thank you for leaving Lili a 5* review. I am delighted to hear you have been pleased with the service she has provided you with. Wishing you all the very best! Sophie Stallman, Branch Manager, Braintree Haart Lettings

5/5

Google

I would like to thank Haart Braintree and especially Bryony for all her help and assistance With all my queries . I would recommend Haart and Bryony to anyone looking for a friendly and professional service.

Martin Β· 30 September 2022

Agent replied Β· 30 September 2023

Dear Martin, Thank you for your 5 star review. It is great to hear that you have had a brilliant experience with Bryony and the team. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

Great experience with Haart Estates and in particular Bryony, who has been really easy to work with, polite and considerate and has kept me informed, up to date and aware of my options throughout the experience.

Louise Β· 30 September 2022

Agent replied Β· 30 September 2023

Dear Louise, Thank you for taking the time to leave this lovely review. It is great to hear that you have been happy with the service provided to you by Bryony. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

Nathan was very helpful through the process and was always willing to go the extra mile. Was always a phone call or email away and my queries resolved very quickly. Would highly recommend Haart estate agents.

Shannon Β· 30 September 2022

Agent replied Β· 30 September 2023

Dear Shannon, Thank you for your kind words, I am pleased to hear that you are happy with our service. Regards, Nathan Bourne, Lettings Manager, Haart Lettings Braintree

5/5

Google

We recently bought a house being listed by Haart Estate Agents in Braintree, and we had nothing but excellent things to say about the way they handled the whole process, from the first viewing, though to post sale, despite the issues we faced due to COVID 19. We first enquired about the house with Shannay after seeing it on Rightmove, and a viewing was quickly booked in for us for the following day. Gary initially walked us round the house for our first viewing, and not only was was he very knowledgeable on the house we were viewing, but the area too. After a tour of the house and some background from Gary, it was nice that he then let us view the house for ourselves without interrupting, unless we had a question. Any questions we had that he wasn't 100% sure on, he would check for us, and would have an answer for us almost immediately. We viewed many houses in the area before we purchased this house, and it was refreshing to be dealt with by someone who was not "salesy", but who listened to what we wanted. Once our offer was accepted, and we were some way into the process of buying the house, we were then hit by delays due to COVID 19. The solicitors we were dealing became very rigid, which made exchange and completion on the house much more complex, and were faced with some frustrating hold ups which then prompted us to get back in touch with Gary. He was very quick to support us, and contacted the sellers on our behalf to resolve what we would call very petit issues being brought up by the solicitors. Eventually everything was sorted, mainly down to Gary's excellent support throughout, and we are now happily in our new house. We cannot thank Gary enough for the way he handled everything through a very crazy time for buying and selling houses. Thanks again.

Blake Β· 30 September 2020

5/5

Google

Haart Braintree were fantastic in helping to complete our move during the lockdown period this year, assisting in helping other buyers in the chain to ensure the sale moved forward as well. They kept in regular contact with updates on the progress of the sale, always came back to any questions we had to ask, and never seemed to mind when we bothered then when we were unsure on what was happening. It is fair to say they aren't the cheapest out there, but they are worth every penny for the service and professionalism they showed throughout, and I wouldn't hesitate in using them again to move when the time comes.

Drew Β· 30 September 2020

5/5

Google

Araminta was very helpful throughout the process of letting our property. The whole process was a very smooth.

Ed Β· 21 February 2024

Agent replied Β· 20 June 2024

Dear Ed Thank you so much for taking the time to leave this review. Kind regards Lisa Thornton Branch Manager - Lettings Braintree

5/5

Google

Thanks to Teddy for helping me arrange a successful viewing in an unfamiliar area. It was great that he got in contact the next day to find out my feedback, quick and efficient communication.

Carol Β· 4 December 2022

Agent replied Β· 30 September 2023

Dear Carol, Thank you for leaving this 5 star review, we are glad to hear about the good experience you had with Teddy. We wish You the best of luck with your move. Kind Regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

Mia delivered an excellent service from the day we arranged the first viewing until we moved into the property. She helped with questions from myself and my solicitor and always got back to me quickly. Mia made the move a lot less stressful for us and an enjoyable and exciting experience.

Deborah Β· 29 July 2019

Agent replied

Dear Deborah, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Braintree

5/5

Google

I would definitely recommend Haart Braintree especially Bryony Collett who has been very professional and has been very attentive throughout. We are informed by Bryony every time something comes up that’s suited for us, which has been so helpful! Thank you 😊 …

Faye Β· 30 September 2021

Agent replied Β· 30 September 2023

Thank you so much for your kind words, I am pleased you have been happy with the service Bryony has provided you. Kind regards, Shannay Jarvis, Sales Manager, Haart Braintree (sales)

5/5

Google

I asked Nathan at Haart Lettings in Braintree to help me with setting up a property management contract to help me let out my house. Millie has become my contact and like Nathan she cannot be any more amazing than she is! She has helped me to get everything organised and she has always returned my call, replied to my emails and made me feel as though I am safe hands. Well done Haart Lettings you are such a great team!

Suzanne Β· 2 February 2023

Agent replied Β· 30 September 2023

Dear Suzanne, Thank you for your kind words, I am pleased to hear that you are happy with our service. Regards, Nathan Bourne, Lettings Manager, Haart Lettings Braintree

5/5

Google

We recently bought a house being listed by Haart Estate Agents in Braintree, and we had nothing but excellent things to say about the way they handled the whole process, from the first viewing, though to post sale, despite the issues we faced due to COVID 19. We first enquired about the house with Shannay after seeing it on Rightmove, and a viewing was quickly booked in for us for the following day. Gary initially walked us round the house for our first viewing, and not only was was he very knowledgeable on the house we were viewing, but the area too. After a tour of the house and some background from Gary, it was nice that he then let us view the house for ourselves without interrupting, unless we had a question. Any questions we had that he wasn't 100% sure on, he would check for us, and would have an answer for us almost immediately. We viewed many houses in the area before we purchased this house, and it was refreshing to be dealt with by someone who was not "salesy", but who listened to what we wanted. Once our offer was accepted, and we were some way into the process of buying the house, we were then hit by delays due to COVID 19. The solicitors we were dealing became very rigid, which made exchange and completion on the house much more complex, and were faced with some frustrating hold ups which then prompted us to get back in touch with Gary. He was very quick to support us, and contacted the sellers on our behalf to resolve what we would call very petit issues being brought up by the solicitors. Eventually everything was sorted, mainly down to Gary's excellent support throughout, and we are now happily in our new house. We cannot thank Gary enough for the way he handled everything through a very crazy time for buying and selling houses. Thanks again.

Blake Β· 2 July 2020

5/5

Google

Thanks to shanney and Jason and the team, for a great welcome when viewing a property for our mother-in-law. being new to buying properties they gave great advice in the process and what needed to be done. And she is looking forward to moving into her new home πŸ€—πŸ€—πŸ€— …

Peter Β· 1 October 2019

Agent replied

Dear Peter Gribbin, Thank you for taking the time to leave us a review. We appreciate it very much and are glad to hear you have been pleased with the service provided! We wish your mum in law all the best with her move in to her new property! Thankyou, the team at Braintree Haart

5/5

Google

Very professional and friendly office. Would highly recommend their services. I was assisted by Antony Turner a new team member but still seemed very knowledgeable and who assured me I would be in safe hands using Haart properties. I left my details and will use this company when I’m making my move. Thanks and hope to see you again soon Antony 😁

Debbie Β· 21 April 2024

Agent replied Β· 20 June 2024

Dear Debbie Thank you so much for leaving Antony this wonderful review, both he and I look forward to dealing with you in the future! Kind regards Lisa Thornton, Branch Manager Lettings, Braintree

5/5

Google

I cannot recommend Jason enough! After an awful experience with another estate agent Jason restored my faith and helped me immensely! They sold my property within days and were professional throughout! Jason is fantastic at what he does and is a real assest to your company! I cannot fault him or the other staff in the office at all. It was a pleasure to deal with an estate agent so professional after an awful experience.PositiveResponsiveness, Quality, Professionalism, Value

Vicki Β· 29 December 2020

5/5

Google

Araminta has been really helpful and informative through out the process of looking for places. Really friendly too!

Archie Β· 22 January 2024

Agent replied Β· 20 June 2024

Dear Archie, Thank you for taking the time to leave me this review. Wishing you all the best with your move. Kind Regards, Araminta Blackwell, haart Lettings Braintree

5/5

Google

Araminta has been a pleasure to deal in organising my tenancy. Her responses are prompt and her support made the process very straightforward. Thank you!

Anna Β· 1 August 2023

Agent replied Β· 30 September 2023

Dear Anna, Thank you for leaving me this review, it is lovely to hear that you have been happy with my service so far. Kind Regards, Araminta Blackwell, Senior Lettings Negotiator

5/5

Google

brilliant service, no stress. Morgan Rooke has been absolutely wonderful. her professionalism and welcoming personality is a breath of fresh air in these troubled times. Nathan is always and has always been extremely helpful. approachable and professional. I would strongly recommend this team.PositiveQuality

Michael Β· 21 June 2021

Agent replied Β· 20 June 2024

Dear Michael, Thank you for taking the time to leave such fantastic feedback. I am pleased to hear you are happy with our service your kind review is received with great thanks! We look forward to working with you in the future. Kind Regards, Nathan Bourne, Lettings Manager, Haart Lettings Braintree (Lettings)

5/5

Google

Araminta has been brilliant in supporting me with sorting my new property. Thank you so much

Chris Β· 21 February 2024

Agent replied Β· 20 June 2024

Dear Chris Thank you so much for taking the time to give Minty this review. I am so pleased she could help. Kind regards Lisa Thornton, Branch Manager, Lettings, Braintree

5/5

Google

Easy and simple process, plenty of communication guiding through the process. Minty was fabulous showing us around the flat too!

Tom Β· 23 November 2023

Agent replied Β· 20 June 2024

Dear Tom Thank you for taking the time to leave a review and I am so pleased to hear your experience with us was a positive one! Kind regards Lisa Thornton, Branch Manager - Lettings, Braintree

5/5

Google

I’ve been talking to Callum mills about my heating he messaged me back straight away and said someone could come out within the hour. Very professional. Dave turned up brilliant friendly answered all my questions and fixed everything Thankyou so much very happy lady right now

Lauren Β· 21 December 2024

Agent replied Β· 28 December 2024

Thank you Lauren for the fantastic 5* review for my colleague Callum! Its a pleasure to hear of the great service which you have received from our Property Manager - Sophie Stallman, Branch Manager, haart Lettings Braintree

5/5

Google

I’m glad we chose Haart Braintree to market and sell our house. The whole team was friendly and easy to deal with throughout. From the start of the process with Bryony, through to the ongoing support of Shannay who kept us updated throughout and was always at the end of the phone to answer any questions and ease any concerns. Great customer service and not pushy at all which was a breath of fresh air compared to other estate agents we have dealt with. Thank you all.

Brian Β· 4 December 2022

Agent replied Β· 30 September 2023

Dear Brian, Thank you for taking the time to leave your feedback. We are delighted to see that you have received five star service from the Braintree team. We wish you the best of luck with your move. Kind regards, Gary Searle, Area Partner, Braintree Haart Sales

5/5

Google

Araminta from Braintree was friendly & very professional Haart Braintree have a very helpful & professional person I am very happy with the services all the information well detailed thank you Araminta .

T Β· 30 September 2022

Agent replied Β· 30 September 2023

Good Afternoon, Thank you for your lovely review. It was my pleasure assisting you. Please let me know if we can be of any further help. Many thanks Araminta - haart Braintree

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Braintree

How many reviews does haart Braintree have?

haart's Braintree office has 910 reviews across two platforms: 908 on Google, 2 on View Agents.

What is haart Braintree's rating?

haart Braintree is rated 4.9 out of 5 across all 910 reviews, and 4.9 out of 5 on Google from 908 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Braintree won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Braintree office?

haart Braintree, 2-4 Great Square, Braintree, Essex, CM7 1TX.

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