Trusted Agent profile · Braintree, Essex

haart Braintree reviews

★★★★★ Excellent

910 reviews across 2 platforms

2-4 Great Square, Braintree, Essex, CM7 1TX

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haart's office in Braintree, Essex, at 2-4 Great Square, is rated 4.9 out of 5 across 910 reviews on two platforms, including 908 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.9 / 5

908

Reviews on Google

This office

View Agents logo

5.0 / 5

2

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Google

Lisa Thornton was amazing she explain everything we need know show us round property very happy

Gem · 21 May 2024

Agent replied · 20 June 2024

Dear Gemma Thank you so much for taking the time to write this review. Looking forward to handing the keys over to you for your new home! Kind regards Lisa Thornton, Branch Manager, Braintree

5/5

Google

Can’t thank Araminta enough for talking me through the process of renting my first home, filling me with lots of confidence and knowledge to make the next steps!

Melanie · 31 August 2023

Agent replied · 30 September 2023

Dear Melanie, Thank you for leaving me this lovely review, it is great to see that you have been happy with my service so far. Kind Regards, Araminta Blackwell, Senior Negotatior, haart Lettings

5/5

Google

Araminta has been fantastic throughout the whole process, quick communication and was more than happy to help me out with any concerns or questions i had! Great customer care!

Manny · 1 August 2023

Agent replied · 30 September 2023

Dear Manny, Thank you for leaving me this review, it is lovely to hear that you have been happy so far. We look forward to moving into your new home. Kind Regards, Araminta Blackwell, Senior Negotiator, haart Lettings

5/5

Google

It was my first experience searching for a rental home with Braintree Haarts, and it was fantastic! Araminta.B was really helpful with my property search. Despite the fact that my partner and I did not go ahead with renting the property, she was really patient and kind. I decided to write a review since she built a rapport right away and was extremely professional in following up to see if our requirements had changed.

The · 15 October 2023

Agent replied · 29 October 2023

Dear The 4th Ramsey, It is so great to hear how happy you have been with my service so far, and I look forward to continuing assisting your property search. Kind Regards, Araminta Blackwell, Senior Negotiator haart Lettings Braintree

5/5

Google

Rachael was amazing she listened to what we was looking for in our dream house and done everything she could to find us this house. But unfortunately we found our house though someone else. Rachael is the Haart and soul of the Braintree brunch Thank you for all you have done in the house hunting

Darren · 1 October 2018

Agent replied

Hi Darren Guthrie, we are very happy to have provided you with such a positive experience! Thank you so much for the review, we are just sorry we couldn't find you your dream home personally. We wish you and your family all the best of luck in your new home, enjoy the garden; we have our fingers crossed for a last burst of warm weather to try out that paddling pool! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Braintree estate agents

5/5

Google

*Excellent Service. I would highly recommend * Recently sold my property through Haart Braintree. Jason was extremely helpful throughout the process. The photos taken of my property were professional and well thought through, it was marketed straight away which resulted in numerous viewings. Thank you Jason, Shannay and the rest of the team.

Jillian · 1 October 2019

Agent replied

Dear Jillian Thurgood, Thank you for taking the time to leave us feedback. We are really pleased you was happy with the service you received! All the best. From the team at Braintree Haart

5/5

Google

Jordan was very polite,responsive and knowledgeable about the current housing market. No hard pressure to sign up, would definitely recommend.

Janice · 21 February 2024

Agent replied · 20 June 2024

Dear Janice, Thank you for this 5 star review! I'm delighted to hear you have been please with the service provided by Jordan. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

Morgan helped us find our fist home, we have just emmigrated to the UK and Morgan was really helpful in finding us the right home in the right neighbourhood. Thank you for making things easy for us Morgan

Sue · 30 September 2022

Agent replied · 30 September 2023

Dear Sue, Thank you for your kind words, I am pleased to hear that you are happy with our service. Regards, Nathan Bourne, Lettings Manager, Haart Lettings Braintree

5/5

Google

Shannay Jarvis has been great a great help with the sale of my property and has been quick to notify me of any updates and changes. Any queries I have had she has been able to answer efficiently.

R · 30 September 2022

Agent replied · 30 September 2023

Thank you for leaving your feedback. It is great to see that you have been happy with the service provided to you by Shannay. Kind regards, Gary Searle, Area Partner, Braintree Haart Sales

5/5

Google

So far our experience with Haart of Braintree has been very pleasant. They have taken on our feedback from properties that were not suitable for us and used that to tailor our search until our offer was accepted.

Morgyn · 30 September 2022

Agent replied · 30 September 2023

Dear Morgyn, Thank you very much for leaving your feedback. It is fantastic to see that you have been happy with the service provided by the Braintree team. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

Bryony and the Haart team did a great job from start to finish assisting with the sale of the property. Bryony was in regular contact throughout, helping with any issues and always enthusiastic and available to discuss matters.

Anthony · 30 September 2022

Agent replied · 30 September 2023

Dear Anthony, Thank you for this fantastic review. It's great to see that you have received five star service from Bryony. It's been great working with you and we wish you all the best in the future. Kind regards, Shanny Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

Bryony is great, she’s has showed us around a few properties now. She even held our dog so we could both go in and look. Very good communication and knowledge of the areas we have looked at. Thanks.

Chris · 30 September 2022

Agent replied · 30 September 2023

Dear Chris, Thank you very much for taking the time to leave this lovey review. It's great to see that you have received 5 star service from Bryony. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

Shannay was excellent from the start of my search process. She was very professional throughout and was so friendly always finding ways which she could help. Although I ended up purchasing a property elsewhere this was simply down to location. Thank-you Shannay, it’s been a pleasure to work with you!

Katie · 30 September 2020

Agent replied

Dear Katie Wilson, Thank you for taking the time to leave us a positive review! We are delighted you have been pleased with the service. Thankyou, from all the team at Braintree Haart.

5/5

Google

Jordan at Haart Estate Agents has been extremely helpful and gone above and beyond with keeping in touch with the sale of our house.

Sharon · 23 November 2023

Agent replied · 20 June 2024

Dear Sharon, I'm delighted to hear you have been happy with the service provided by Jordan. We wish you all the best with your property search! Kind regards, Shannay Jarvis Branch Partner, Haart Braintree Sales

5/5

Google

Over the past few months I have had dealings with haart in braintree..being my first time in dealing with an estate agent I was a bit worried to say the least..I needn't have worried! All staff have been brilliant but I must give Charisma five stars..she has been amazing to say the least and has made the whole experience so much easier..so thankyou and I would very highly recommend haart..thankyou Charisma ...

Vicki · 23 November 2023

Agent replied · 20 June 2024

Dear Vicki, Thank you for this this amazing 5 star review and leaving these kind words about Charisma, I am glad to hear she has helped you with the sale of your property! Kind Regards, Shannay Jarvis, Branch Partner Braintree Haart Sales

5/5

Google

Shannay was extremally helpful, informative and professional her help was invaluable

Kelly · 4 August 2024

Agent replied · 25 August 2024

Dear Kelly, I'm delighted to hear you have been happy with the service provided by Shannay. We wish you all the best with your move! Kind regards, Gary Searle Area Partner, Haart Braintree Sales

5/5

Google

Fantastic service, very helpful & cooperative, Callum Mills helped me with the information I needed urgently & was sorted out within minutes...thank you Callum Mill

Tracey · 17 April 2025

5/5

Google

It was a delight to meet Oliver on a viewing last week. He was on time, polite, very professional and pitched our viewing just right. He didn’t rush us and answered questions as best he could, assuring us that he would find the answers if he didn’t know them at the time.

Karen · 20 November 2024

Agent replied · 11 December 2024

Dear Karen, thank you for the lovely review for my colleague Oliver Haylock in the Sales Team. It's a pleasure to hear such positive feedback. Shannay Jarvis, Property Centre Branch Partner, haart Braintree

5/5

Google

Thankyou Araminta for all your help letting my property. Minty is polite, confident, very professional and made the process very easy. I would recommend Minty to anyone who is selling, buying or renting.

Joe · 4 March 2023

Agent replied · 30 September 2023

Dear Joe, Thank you very much for your kind words about Araminta. I am so glad to hear of your experience with us and her so far. Kind Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree

5/5

Google

The renting process with Haart Lettings Braintree was smooth from the start. All members of the team that I spoke to were friendly and professional, and Ed helped us through the whole process efficiently and was always extremely helpful and quick to respond to any queries we had.

Lauren · 28 January 2021

Agent replied

Thank you for your kind feed back Lauren. Kind Regards, Nathan Bourne, Lettings Manager, haart Braintree (Lettings)

5/5

Google

I’ve not moved home since the early 90’s so I honestly didn’t know how you do it now or what to expect from an house move in 2023 in an online era. Shannay Jarvis at Haart literally took us by the hand and walked us through it. Despite it being an online era Shannay gave it a real personal touch and has been helping us throughout being the liaison between us and the sellers we are buying from. They say house moving is one of the most stressful things in life but in all honesty Shannay has made it as less stressful as possible and she is a credit not only to Haart but to her industry in general.

DJ · 3 April 2023

Agent replied · 30 September 2023

Thank you very much for taking the time to leave this lovely review. I am pleased to see that Shannay has gone above and beyond to help you throughout the buying process. We wish you the best of luck in your new home, congratulations once again! Kind regards, Gary Searle, Area Partner, Braintree Haart Sales

5/5

Google

Bryony has been extremely helpful in all matters regarding the sale of my house and kept me in the loop at all times. Very pleased with the service, hope it continues up until completion date 18th August.

Vicky · 30 September 2022

Agent replied · 30 September 2023

Dear Vicky, Thank you for this lovely five star review. It is great to see that you have been happy with the service provided to you by Bryony. We wish you the best of luck in your new home. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales

5/5

Google

Fantastic experience using haart so far special thanks to Charisma for making the experience an easy and pleasant one.

James · 21 February 2024

Agent replied · 20 June 2024

Dear James, Thank you for this excellent review! I'm delighted to see that Charisma delivered 5 star service! Kind regards, Shannay Jarvis, Branch Partner, Braintree Sales

5/5

Google

Millie was excellent sorting out our leak in a fast time even with our landlord being in Australia, Millie had someone round next day to sort it. would highly recommend Millie👌 …

Joanne · 4 March 2023

Agent replied · 30 September 2023

Dear Joanne, Thank you for your kind words, I am pleased to hear that you are happy with our service. Kind Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Braintree

How many reviews does haart Braintree have?

haart's Braintree office has 910 reviews across two platforms: 908 on Google, 2 on View Agents.

What is haart Braintree's rating?

haart Braintree is rated 4.9 out of 5 across all 910 reviews, and 4.9 out of 5 on Google from 908 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Braintree won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Braintree office?

haart Braintree, 2-4 Great Square, Braintree, Essex, CM7 1TX.

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