Trusted Agent profile · Braintree, Essex
★★★★★
910 reviews across 2 platforms
2-4 Great Square, Braintree, Essex, CM7 1TX
Part of haart, see every office.
haart's office in Braintree, Essex, at 2-4 Great Square, is rated 4.9 out of 5 across 910 reviews on two platforms, including 908 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
5/5
GoogleThanks Morgan Rooke for your assistance in letting this house,you where always promptly in response to guide ,i never regretted communicating with haart you all are very accommodating. Efe
Dear Efe, Thank you for your kind words, I am pleased to hear that you are happy with our service. Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree
5/5
GoogleAraminta has been extremely helpful in our search for our new house and with answering our questions. She has been efficient with providing information and updates. Would highly recommend.
Dear Charlie, we really appreciate your kind words, it is great to know how responsive Araminta has been with you. Regards, Nathan Bourne, Lettings Manager, Haart Lettings Braintree
5/5
GoogleRecently just enquired about your service and i was more then impressed with your employee Antony Turner he was very welcoming and professional was telling me how he had recently joined your team and how good of a company you are which is really reassuring and ill be using your services on my next move 100%
Dear Lee, Gosh what a lovely review! Thank you so much for taking the time to leave this for Antony, he fast becoming a real asset to the team. Kind regards Lisa Thornton, Branch manager Lettings Braintree
5/5
GoogleHad such bad experiences with letting agents in the past but the Braintree branch seem to have quite the brand ambassador in the form of Anthony Turner. After telling me about his new start there and explaining to me about how things work with them I'll be coming to them when I'm looking to move again
Dear Joe Thank you so much for leaving this glowing review for Antony, he is becoming a real asset to the team and I am pleased he was able to help you. Look forward to helping you in the future. Kind regards Lisa Thornton Branch manager Lettings Braintree
5/5
GoogleMinty was very professional whilst also being welcoming, friendly and helpful. She took the time to answer questions and explain procedures. Lovely to view a house with her.
Dear Jenna, Thank you very much for taking the time to leave such a lovely review. I am so pleased to hear of the service you have received from Araminta. Kind Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree
5/5
GoogleI just wanted to say thank you to Araminta Blackwell for the helpful and informative advice on renting!
Dear Saskia, Thank you for writing me this review, I am glad I could help! Kind Regards, Araminta Blackwell, Senior Negotiator, haart Lettings
5/5
GoogleBryony was fantastic in helping me secure a property recently. She is professional and helpful, communicated everything clearly and was really easy to talk to. Thank you Bryony!
Dear Jess, Thank you very much for taking the time to leave this lovely review. We are delighted to see that you have been very happy with the service provided to you by Bryony. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleI would highly recommend using Haart, all the staff were very helpful and understanding of the complexities of the move, whenever I needed help with forms or any updates Morgan was always available to assist
Dear Philip, Thank you for your kind words, I am pleased to hear that you are happy with our service and hope you enjoy your new home. Regards Nathan Bourne, Lettings Manager, Haart lettings Braintree
5/5
GoogleJordan is enthusiastic and always follows up on questions and feedback. Thanks for your efforts.
Dear Mark, Thank you very much for this lovely review. It's fantastic to see that you have been happy with the service provided to you by Jordan. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleAraminta was fantastic! She gave me great letting and renting advice. Would definitely seek her advice again.
Dear Rory, Thank you for taking the time to leaving me a review. I am glad that you have found my advice and information useful. Kind Regards, Araminta Blackwell, Senior Negotiator, haart Lettings
5/5
GoogleJordan Smith was very professional and friendly without being pushy. A real credit to Haart
Dear Mike, Thank you so much for your kind words with regards to my colleague Jordan. I am delighted you have been happy with the service provided. Congratulations on your offer being accepted, wishing you all the best with the purchase of your new home! Kind regards Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleJordan has been of great help, she has provided brilliant customer service.
Dear Connie, Thank you for your five star review. I am delighted to hear that you had such a positive experience with Jordan. Kind regards Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleBryony Collett was professional and helpful and understanding with the sale of our house. I would not hesitate to recommend her or haart estate agency to anyone
Dear John, Thank you for taking the time to leave this wonderful 5 star review. I am very pleased to see that you have been happy with the service provided to you by Bryony. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleBrilliant customer service Thank you for all your help and advice Shannay Jarvis and Gary. Experience was pleasant and friendly, reply to any kind of questions with in few hours.Can't express our thankfulness in words for finding our home.
Hi Babu Prakash We are delighted we were able to help you find your new home. Thank you for your kind review! Wishing you all the best! From all the team at Braintree haart
5/5
GoogleI started my search as a first time buyer for a property for myself and partner , I gained so much information and felt so supported by charisma , she was great at providing me property advice and aiding my property search making the process much easier, she was such a great help !
Dear Luanne, Thank you for taking the time to leave this lovely review. It is great to hear that you have been happy with the service provided to you by Charisma. Kind regards, Shannay Jarvis, Branch Partner, Braintree Haart Sales
5/5
GoogleHaart has been supportive in helping us find our first home with friendly and approachable staff. Oliver Haylock in particular has shown us a few homes and he always does so with a professional manner and has been really helpful throughout the process
Thank you Isabel for the great 5* review! - Oliver Haylock, Sales Consultant, haart Braintree
5/5
GoogleSince owning my flat since 2019 Haart have provided an excellent service throughout, my accountant tells me that that their annual statement is easy to follow and makes the tax return easier Antony phoned me today in a timely manner to discuss the tenant renewal Highly recommended
Dear Andrew Thank you very much on behalf of Antony for your review. Kind regards Lisa Thornton Branch manager lettings
5/5
GoogleHaart Braintree have been absolutely amazing throughout our house purchase. I could not recommend Shannay more, her communication between ourselves and the vendors solicitors was fantastic.
Dear Sophie, Thank you very much for taking the time to leave your feedback. It is fantastic to see that you have received five star service from Shannay. We wish you the best of luck in your new home, congratulations once again. Kind regards, Gary Searle, Area Partner, Braintree Haart Sales
5/5
GoogleMy first time renting a property. I have worked in sales for nearly 11years, resulting in me having relatively high expectations in relation to customer service. Byrony has been very pleasant to deal with and seems to know the property market very well. Calm, professional and knowledgeable approach. Really happyPositiveProfessionalism
5/5
GoogleTeddy has been great throughout the whole process with communicating has been very quick to book viewings and answer any questions I have
Dear Louise, Thank you for letting us know your good experience with Teddy and for leaving us our 5 star review! Kind Regards, Gary Searle, Area Partner, Braintree Haart Sales
5/5
GoogleI had the pleasure of dealing with Minty at Haart Braintree, and I must say, her professionalism and helpfulness truly set a high standard. Minty’s dedication to ensuring a smooth process was commendable. She was knowledgeable, responsive, and went above and beyond to address all my concerns. I highly recommend this letting agency, especially with Minty on board!
Dear Louis, thank you for leaving me such a lovely review! Wishing you all the best in your new home. Kind Regards, Araminta Blackwell, senior Negotiator, haart Lettings Braintree
4/5
GoogleSo far so good! Have recently started purchasing our next property through Haart. Communication has been good considering it’s a busy office, have mainly been liaising with Shannay who has done a great job in keeping us updated with any developments.
Thank you Grant for the lovely review! - Shannay Jarvis, Branch partner, haart Braintree
5/5
GoogleAraminta was very informative and responded to emails promptly. Credit to the company
Dear Evren, Thank you for leaving me your feedback, I am glad to hear you have found my service a positive one. Kind Regards, Araminta Blackwell Senior Negotiator haart Letting Braintree
5/5
GoogleI dealt with Shannay and Bryony and found them both to be professional and extremely helpful. Bryony went above and beyond to get potential buyers to the property communicating regularly with updates.
Dear Linda, Thank you for your kind words. We are really please you are happy with the service provided by Shannay and Bryony. Kind regards, Gary Searle, Area partner - sales
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Braintree won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
