Trusted Agent profile · Braintree

Dandara Eastern Braintree reviews

4.8

★★★★★ Excellent

1,600 reviews across 2 platforms

Panfield Road, Bocking, Braintree, CM7 5BJ

Dandara Eastern's office in Braintree, at Panfield Road, is rated 4.8 out of 5 across 1,600 reviews on two platforms, including 6 Google reviews rated 4.8.

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4.8 / 5

6

Reviews on Google

This office

Trustpilot logo

1,594

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Trustpilot

Outstanding help finding an apartment

Signed up with Dandara as one of 5 agencies to look for a property in Jersey, of which 3 responded. Brendan was one of them: he contacted me about a couple of possibilities and showed me around them both. He was helpful, informative and realistic about the state of the market and although I liked one of the properties, there was prior interest and I didn't get it. I asked to be kept in mind for anything similar but wasn't expecting a miracle. Two weeks later, Brendan called me out of the blue to say that the prior interest had had to withdraw. A week further on, the contract is signed and I'll be moving in a few weeks from now - I'm delighted. It is rare to encounter this combination of active communication/personal service, integrity and market knowledge and I can wholeheartedly recommend Brendan and Dandara to anyone looking for a property in Jersey.

Jaime · 27 August 2024

Agent replied · 25 October 2024

We're so pleased to hear that! Thank you for taking the time to leave such a great review, we’re delighted Brendan was able to help. Enjoy your new home.

1/5

Trustpilot

So many issues where to start..

So many issues where to start... You are supposed to spot everything to do with windows, carpets, sanitary ware, kitchen in a 7 day period- they make you sign a form before they hand over the keys- is this even legal? Fine at first but once you have completed initial NHBC questionnaire their tune changes overnight. I am shocked and so appalled that I no longer want to live in my house- notice I no longer think of it as home. I have green and black mould in the living room, hall and hall cupboards- despite doing as advised- trickle vents open, windows almost permanently open, fans used and all washing dried outside. There is only me showering and breathing. Have contacted them on numerous occasions, via site manager initially who just told me that it had rained a lot. Emails to customer care generate auto responses- the only proper response I've had was after I made a complaint about front grass and the courtesy cut I received because it was too long for me to cut- they churned up the grass and left deep channels of top soil showing- I was informed it was my fault as I had not maintained it properly!!!I have mould upstairs too- not in the ensuite or bathroom but in the bedroom- the windows are permanently open and the mould is on the skirting boards- no furniture in front. The next door house which is unsold has had all its skirting boards removed and the plaster stripped from the walls - I saw them covered in green mould in the skip outside. When I pointed this out, I was told this was a different issue as the heating hadn't been on!!! It's summer- no one here has had their heating on. I moved from a newbuild house to this one and I had no mould issues there- and I moved in in Dec 2019 in the depths of a wet and cold winter- then lockdown when everyone was trapped at home. It's their attitude that gets me- beware once they have your money they just don't care. I will never buy a Dandara house again and I would advise others to avoid them too. I have been here less than 3 months and I can't wait to get away.

Sarah · 26 August 2024

Agent replied · 25 October 2024

Thank you for your feedback, we’re sorry to hear you’re not happy with the service you have received. We understand the team has been in touch to provide further updates and clarity on how any issues will be rectified moving forward.

5/5

Trustpilot

We visited fontwell

We visited fontwell, Arundel back in April/may this year, we fell in love with a property there, but sadly had no offers on ours, Ash was amazing,still staying in contact with us to see every few weeks how we were getting on with selling our property, keeping our hopes up, by telling us the property we loved was still avaliable etc....We finally recieved an offer this week 'August' on our property & contacted Ash straight away, Ash was so helpful & professional & so easy to talk too, his warm, friendly personality is an absolute credit to your company! The other lady in same office suite- Jo, is also a lovely warm, friendly & professional credit to your company & appear to work amazingly as a team together.Thank you Ash & Jo, for helping us make our dream home become a reality! 😊Would recommend you both to anyone looking for a beautiful home.🙏

MISSFIONAHOBBS · 25 August 2024

Agent replied · 25 October 2024

We're so please Ash and Jo were able to help, and a huge congratulations on your new home, we're sure you'll be very happy there.

5/5

Trustpilot

Dandara Saxons review

Dandara Saxon's site were amazing from the beginning. Jo and Kelly were welcoming from the go, we looked at a handful of sites in the area but didn't get the same connection as we did with the team at Saxons. They were always on hand for any of my questions and kept us updated throughout. The development is fantastic and doesn't feel over crowded which is ideal. I would recommend viewing this site and speaking to Jo and Kelly to anyone.

Joleen · 18 August 2024

Agent replied · 24 August 2024

Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.

5/5

Trustpilot

The Meadows

Saturday 3rd August we visited The Meadows new builds in Wymeswold where we had an appointment with their office manager Bradley, who was so amazing. He was a mindful of information about each and every beautiful house that's being built by Dandara.Bradley was so patient and courteous with all the many and perhaps ridiculous questions we asked of him, nothing was too much trouble, even though other clients were arriving whilst we were outstaying our welcome. Thank you so much Bradley and we wish you all the best of luck.

Del · 16 August 2024

Agent replied · 24 August 2024

Thank you for leaving such a great review, we're delighted you had such a great experience, we hope to welcome you back to reserve your new Dandara home.

1/5

Trustpilot

Serious window issues

2 year after care? That’s a complete lie! I had a serious issue with one of my patio windows downstairs where it shattered without anything happening to it (no external force or damage etc) which I believe to be poorly installed with a lack of expansion but that’s fine they said it is not covered under the warranty! I got this sorted as it was a bit of a health and safety risk with two small kids in the house! I then discover another crack in an upstairs window and again phone customer service to I say that this gets fixed as it’s not the first issue with the windows. I spoke to a lady who said they would get this fixed as a good will gesture due to the previous issue! I left it at that thinking they will get this solved. I hear nothing from them for months so I chase up the window repair and all I get back from customer service team is

Dafydd · 18 February 2026

Agent replied · 23 February 2026

We are sorry to hear how disappointed you feel with the aftercare you have received, and we appreciate how worrying it is to experience cracked or shattered glazing in your home, especially with young children present. We have a dedicated Customer Care team in place to support homeowners, and following your contact we liaised with the original installer and reviewed the details provided against the warranty terms. Unfortunately, cracking to glazing is not covered under the warranty, and for that reason we were unable to progress the matter as a warranty claim.

5/5

Trustpilot

Bradley - The Meadows - AMAZING

Had the pleasure of dealing with Bradley at The Meadows site and he has been incredible and constantly on the ball. Any time we have asked to visit the property there have been no issues, any calls or emails have been answered straight away and he has helped to chase other parties! Highly recommend Dandara due to the experience with him and looking forward to getting our dream home! Thank you Bradley!

Charlotte · 13 December 2024

Agent replied · 28 December 2024

Many congratulations on your new Dandara home and thank you for leaving a fantastic review about Bradley.

5/5

Trustpilot

Great job

We looking for house in MK and came across Dandara new development - ‘The Acres’. Jon is really knowledgeable and very patient. He explained the drawings and answered all the questions we had which helped us in taking decisions. He has promptly replied to our emails, called us when needed. Unfortunately we couldn’t go further but the whole experience we had during this time was great and I can’t thank enough Jon for his time.

Sridhar · 23 October 2024

Agent replied · 25 October 2024

We're sorry you haven't been able to buy a Dandara home but we're delighted you had such a positive experience with Jon. Hopefully we will welcome you back in the future.

5/5

Trustpilot

Bradley was great gave us enough…

Bradley was great gave us enough information without bombarding us and answered all of the questions we had

Caroline · 31 May 2026

Agent replied · 2 June 2026

We're happy to hear our team provided helpful information and answered your questions. Thank you for your positive feedback.

5/5

Trustpilot

Amazing experience with Brendan at Dandara

I have always seen Dandara from a distance and from a distance the company appeared professional and classy. Truly they are professional and classy because I had an exceptional experience with the company. Upon meeting Brendan, who showed me around the apartment I was interested in, I was almost certain that I would take the apartment. He was extremely welcoming and provided a detailed tour, offering detailed information about the apartment. Brendan was very prompt in responding to my emails, which made me feel like a priority. He was readily available to provide clarifications and guidance whenever we requested it.I had a really good experience with the company and I gladly recommend their service.

Victor · 17 July 2024

Agent replied · 24 August 2024

What a wonderful review - thank you! We're delighted to hear you've had such a positive experience with Brendan, he'll be so pleased with your comments.

5/5

Trustpilot

We moved into our new home on friday…

We moved into our new home on friday and Alex from the sales team made the whole process of moving in so easy and she was extremely helpful. The site manager Gabriel walked us through our new home in great detail and helped us understand each aspect. We have had a great experience from reserving our plot to moving in and I couldn’t recommend it enough.

Josh · 24 May 2026

Agent replied · 24 August 2024

We're so happy to hear that your move-in process was easy and that our team was extremely helpful. We appreciate your recommendation!

5/5

Trustpilot

Renting and purchasing with Dandara

I rented a new 2 bedroom Dandara apartment at Westmount, Jersey, through Dandara’s rental management team in 2018 for around a year. I found the apartment to be constructed to a really high standard and enjoyed living there.At the time, Metropol, Jersey was being constructed with similar style apartments and I decided to purchase a 2 bedroom apartment in 2019 to live in. I still enjoy living there 5 years later.Additionally, I purchased a 1 bedroom Metropol apartment in 2019 to lease out through Dandara’s rental team. The service from the team has always been excellent. Throughout the period I have owned this apartment they have found good tenants without any vacant periods.

Jeremy · 10 July 2024

Agent replied · 24 August 2024

Thank you for leaving a lovely review, we're so pleased to hear you've had such a positive experience with us over the past six years.

5/5

Trustpilot

Nothing but positives.

Since viewing properties at the Elsenham site the team have been nothing but brilliant with us.We have been amazed by the customer service from Rebecca and Sara in the sales office and this has continued through the site Manager Scott since moving in.We were apprehensive to get a new build however the quality has been amazing and we were blown away by the plot size and garden compared to other developers.Since moving in all snags have been addressed promptly and the builders cannot do enough to help the transition go smoothly. From helping with deliveries and general advisory on how to make the most of our new home. Scott and his team continually go above and beyond.Plot 7

James · 10 July 2024

Agent replied · 24 August 2024

Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, we're delighted you've had such a positive experience with the team - they'll be delighted with your comments.

5/5

Trustpilot

Pearmain Place

I stopped by Pearmain Place on Monday as my mum is looking to move to the area. Tommy was so helpful and patient - his local knowledge is exceptional and due to our shared love of walking he recommended some lovely areas around walshes park and the Ashdown Forest. Sadly I hear he hasn't actually managed to finish one of his charity walks (due to a rogue toenail I believe) but luckily he's a better salesman than athlete and mum can't wait to visit when she's next in East Sussex. Thanks Tommy!

Jonna · 27 June 2024

Agent replied · 24 August 2024

What a wonderful review - thank you! We're delighted to hear you've had such a positive experience with Tommy, he'll be so pleased with your comments.

5/5

Trustpilot

Making an easy relaxed experience

Brendan was a joy from showing us various rentals . Allows you time to check out He obviously try’s to fit the right property to the right fit.

Mary · 19 February 2026

Agent replied · 23 February 2026

We're happy to hear that you had such a positive experience! It's great to know that our team helped you find the right property and that you've enjoyed your time with us. Thank you for your kind words and for sharing your experience.

5/5

Trustpilot

Abbots Place- Sales

Having visited other Builders show homes and plots, we decided to check out Dandara homes at Abbots Place, MK. We loved the show home which gave us an insight of the quality of the built and the fixtures and fittings offered. We liked it a lot and also one of the plot for the house. The sales team of Rebecca, Jonathan and Wendy were very approachable, prompt and helpful and went above and beyond in helping us reserve our favourite plot! We are very pleased to have found something that we really liked with Dandara. Thank you Abbots Place sales team for helping us in every way with the process and hope to successfully acquire this lovely home by Dandara!

DB · 22 May 2024

Agent replied · 12 June 2024

Congratulations on reserving your new Dandara home! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.

5/5

Trustpilot

Wallace View Development Dunblane

I have just moved into the Wallace View development in Dunblane and have had nothing but a positive experience from Dandara. The house is as I expected it would be (from seeing the immaculately finished show home), and I have complete faith that John and his team will make sure any of the minor (and expected in any new build) snagging is addressed swiftly. Everyone on the site has been extremely pleasant, and respectful, as well as offering help without it even being asked for. It’s made my first week in a new home a very positive experience, and I am extremely appreciative to everyone.

Dawn · 21 May 2024

Agent replied · 12 June 2024

Many congratulations on your new Dandara home, we're sure you'll be very happy there! Thank you so much for leaving such a wonderful review, the team will be delighted with your comments.

5/5

Trustpilot

We visited a few sites and found…

We visited a few sites and found Wymeswold to be the one for us and our new home, everything felt right and Bradley on site was so helpful and helped us make the right decision , even if we did visit a 'few'times but when it's your home, it needs to be right! Thanks Bradley, we can't wait to move in and hope all goes to plan!

Vicky · 15 December 2024

Agent replied · 28 December 2024

You're welcome to visit as many times as you like, it's an important purchase! Thank you for your kind review.

5/5

Trustpilot

Pleasant experience

During our first visit to the sales office, subsequent appointment and email exchanges, the sales team (particularly Yasmine and Rebecca) have been performed professionally and demonstrated their care to the customers. Rebecca gives us duly updates, knowledgeable, provides quick response and explains in details all queries we have.She makes us feel satisfactory so far in the journey and has done an excellent job.Look forward to have our high quality home completed.

Cyril · 15 October 2024

Agent replied · 25 October 2024

Thank you for taking the time to leave such a great review, we're delighted you had a great experience with Rebecca and Yasmine.

5/5

Trustpilot

Tracy at Petersfield is fantastic

Tracy at Petersfield is fantastic, kind, thoughtful and professional. An absolute asset to the company!

Martin · 19 May 2026

Agent replied · 2 June 2026

Thank you for leaving a 5* review!

5/5

Trustpilot

Beautiful development and wonderful Sales Team

I visited Saxon Park with my husband a few weeks ago and I just had to share my experience.My husband and I are totally clueless when it comes to buying new build however Kelly made us feel so welcome right from the beginning. We had a lot of questions but she was so knowledgeable and nothing was too much for her. We’ve been put off buying in the past by other developers so thank you Kelly you were amazing ☺️

Yvette · 27 April 2024

Agent replied · 12 June 2024

Thank you for leaving such a great review, we're delighted you had such a positive experience.

5/5

Trustpilot

Excellent team and advice

From the moment we stepped into the office at Pearman Place, we received a warm welcome from Becky and the team. We had a chance to discuss what we were looking for and all possible options. Becky showed us around a potential property. We found her knowledgeable and informative - definitely no hard sell (the house sold itself!) which we appreciated. Recommendations were given for finance and conveyancing which we could follow up in our own time. Again no pressure. Aided by Tommy, Andrew and Elliot, all the team have been accessible and very responsive and we're well on the way to our purchase. Highly recommend. Thank you.

Daryl · 22 April 2024

Agent replied · 12 June 2024

Thank you so much for a great review! The team will be delighted with your feedback.

5/5

Trustpilot

Towerlands Park (Braintree)

Sales Team - Jo & Cathrine were great from the start. They were really helpful and informative about the whole process. After care has been good and snagging and small issues have been followed up in good time. Adrian - Site Manager has also been approachable and very transparent. We have had a few small issues but these have been dealt with in a good time. We have lived in our new home for 6 weeks and happy customers so far.

Kurt · 16 April 2024

Agent replied · 12 June 2024

Many thanks for leaving such a great review about your new home and the team.

5/5

Trustpilot

Hazelwood Viewing

Hello, just back from viewing house type Ash 2 & 3 at Hazelwood and wanted to feedback that the sales representative took lots of time with me, answered all my questions clearly, honestly and to the best of their ability which I appreciated, greatly.

Donna · 16 September 2026

Agent replied · 23 September 2026

We are so pleased to hear about your positive experience viewing our homes at Hazelwood. It's wonderful to know that our team was able to assist you thoroughly and honestly.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dandara Eastern's Google reviews

Questions about Dandara Eastern Braintree

How many reviews does Dandara Eastern Braintree have?

Dandara Eastern's Braintree office has 1,600 reviews across two platforms: 6 on Google, 1,594 on Trustpilot (across the whole business).

What is Dandara Eastern Braintree's rating?

Dandara Eastern Braintree is rated 4.8 out of 5 across all 1,600 reviews, and 4.8 out of 5 on Google from 6 reviews.

Where is Dandara Eastern's Braintree office?

Dandara Eastern Braintree, Panfield Road, Bocking, Braintree, CM7 5BJ.

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