Every review we hold for the Braintree office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFrom my initial enquiry to moving in...
From my initial enquiry to my moving in, Brendan and his team were excellent. Brendan is a sheer delight to deal with. He was communicative, informative, quick to respond and was patient with me throughout. Nothing was too much trouble in the run up to my move or in my first week here. When I couldn't open the dishwasher (I wasn't pulling the door hard enough?!), no one laughed but everyone was quick to respond in my hour of need. Moving can be stressful at the best of times and so having some of the creases ironed out in a friendly, professional manner makes a big difference to the small things. Thank you Brendan and Dandara
RachelS · 26 May 2026
Agent replied · 2 June 2026
We are so pleased to hear about your experience with our team. We're glad we could make your move seamless and stress-free. Thank you for your kind words!
★★★★★ 5/5
TrustpilotGreat customer service from Sean at Manor Park
Cannot recommend Sean enough at Manor Park. From start to finish he was absolutely amazing showing me around all of there gorgeous and amazing 5 star houses. I’m so happy with how the visit went. Communication has been spot on. All of my questions were answered, I have come away with so much to think about!
MISS · 18 September 2026
Agent replied · 23 September 2026
We're delighted to hear you had such a positive experience during your visit. We're so pleased that our team provided excellent communication and answered all your questions.
★★★★★ 5/5
TrustpilotNew homes in Hawkhurst
Went to look at some new houses in Hawkhurst on Saturday 12th September Didnt have appointment but Julie was happy to take us round 5 show homes. Julie was very helpful with great knowledge of the properties. Really nice site with good layout of homes
ALISON · 16 September 2026
Agent replied · 23 September 2026
We're delighted to hear you had such a positive experience visiting the new homes and found our team member so helpful and knowledgeable. We appreciate your kind words about the site and layout.
★★★★★ 5/5
TrustpilotManor Park visit experience
The staff at Dandara were very friendly and patient in answering all of our questions. Sean and Hannah made us feel very welcome and created a warm, pleasant atmosphere. They were both professional, helpful, and attentive throughout our visit.
Mandy · 20 September 2026
Agent replied · 28 December 2024
We are so pleased to hear about your positive experience. We appreciate your kind words and are glad you felt welcome and that the atmosphere was pleasant.
★★★★★ 5/5
TrustpilotExceptional Service from Alex at the Showhome
We recently visited the showhome and had such a lovely experience thanks to Alex. From the moment we arrived, she made us feel so welcome and comfortable. She was incredibly helpful, patient, and knowledgeable, taking the time to talk us through everything and answer all of our questions without ever making us feel rushed.
Shana · 29 May 2026
Agent replied · 2 June 2026
We're so happy to hear you had such a lovely and enjoyable experience during your showhome visit. We appreciate your kind words about our team member's helpfulness and genuine approach.
★★★★★ 5/5
TrustpilotThe customer Advisor was pleasant
The customer Advisor was pleasant, showed me the available properties, and explained how to proceed with my interest. She was a good companion and a good salesperson. I look forward to doing business with Dandara if my offer is accepted.
Mrs · 1 September 2026
Agent replied · 23 September 2026
We're so pleased to hear you had such a positive experience with our team. Thank you for taking the time to leave a great review.
★★★★★ 5/5
TrustpilotWe got our keys to our new home on…
We got our keys to our new home on Friday. Alex from the sales team was so lovely and helpful throughout the pre-completion and keys day. And the site manager Gabriel was amazing you can’t fault the service they provide. We have had an absolutely amazing experience start to finish couldn’t recommend enough.
Megan · 24 May 2026
Agent replied · 2 June 2026
We're so happy to hear you had an amazing experience from start to finish! It's wonderful that you're enjoying your new home. Thank you for your kind words.
★★★★★ 5/5
TrustpilotImpressive customer care.
We bought our house nearly two years ago and we have been impressed with our customer service at every step. We recently found a damp patch on our kitchen wall and within an hour, Dave Simpson, the Customer Care Inspector, arrived to assess the problem. He was very thorough in identifying the problem (a slow leak) and a plumber was booked for a couple of days later. I cannot fault Dandara customer care. They are a friendly and helpful team.
Pascale · 22 September 2026
Agent replied · 12 June 2024
It's wonderful to hear that you've consistently been impressed with the support you've received. We're glad our team could quickly and effectively address the problem. Thank you for your kind words!
★★★★★ 5/5
TrustpilotPositive visit
Hannah was great. Outlined the development and showed us the show homes, answering our questions in a positive and constructive way! Talked about the offers available in a relaxed and unpressured way!
Customer · 3 September 2026
Agent replied · 23 September 2026
We're so pleased to hear you had such a positive experience with our team. We appreciate your kind words and are glad our team was so helpful.
★★★★★ 5/5
TrustpilotVery well managed
Everything has been handled so efficiently, and I’m really excited about my forthcoming opportunity with Dandara. The whole process has been smooth and well managed from start to finish. Courtney has been excellent throughout - professional, responsive, and incredibly helpful. She dealt with my case so well and made everything feel straightforward and stress-free. Thank you!
Jade · 20 February 2026
Agent replied · 12 June 2024
We're happy to hear that everything has been handled efficiently. We appreciate your kind words and are so glad the process felt smooth and well-managed from beginning to end.
★★★★★ 5/5
TrustpilotChris at Meadow View has been great.
Chris at Meadow View has been great at showing properties (multiple times), explaining everything for us, answering our questions and making the process feel smooth.
AR · 20 September 2026
Agent replied · 23 September 2026
We're so pleased to hear about your positive experience and that our team member was so helpful in showing properties and answering all your questions. We appreciate your kind words!
★★★★★ 5/5
TrustpilotJersey
Just moved into my new apartment in Jersey. Dandara were great to deal with throughout the process. A special shout out to Russ Kelly who did an amazing job on the snagging (of which there was very little) and completion handover.
Ross · 27 May 2026
Agent replied · 2 June 2026
We're so happy you had a great experience with us during your move! We appreciate your kind words and are glad we could help.
★★★★★ 5/5
TrustpilotI have been dealing with Chris with…
I have been dealing with Chris with regards to the Takeley development and found him to be very helpful and answered all the questions I had. Unfortunately the development timescales don't work for us, however Chris has been so efficient and knowledgeable.
Helen · 18 May 2026
Agent replied · 2 June 2026
We appreciate your kind words, Chris will be delighted with your feedback. We are sorry the development timeline didn't align with your needs.
★★★★★ 5/5
TrustpilotPopped into The Acres today and had a…
Popped into The Acres today and had a really nice experience. Jon and Victoria were both friendly, welcoming, and easy to talk to.
Jolyon · 21 September 2026
Agent replied · 23 September 2026
We're so pleased to hear you had such a nice experience and found our team friendly, welcoming, and easy to talk to. Thank you for your kind words!
★★★★★ 5/5
TrustpilotTakeley Development
We’ve been considering your new Takeley development and whilst show homes aren't open yet the help and advice we have received has been really helpful to allow us to plan our move. Thanks Chris and the team.
Donna · 1 June 2026
Agent replied · 2 June 2026
We're so glad our team could assist you with planning your move to our new development. We appreciate your kind words!
★★★★★ 5/5
TrustpilotHad a great experience with Kelly
Had a great experience with Kelly, incredibly helpful, knowledgeable, and genuinely kind throughout. Everything was explained clearly, and the whole process felt smooth and stress-free. Very easy to deal with and always responsive. Would highly recommend!
Tom · 1 June 2026
Agent replied · 2 June 2026
We're so pleased to hear you had a great experience. Thank you for your wonderful feedback, we truly appreciate it!
★★★★★ 4/5
TrustpilotSite staff were helpful and friendly
Site staff were helpful and friendly. Unfortunately moved to maldon instead due to location for work. Would definitely recommend others who are looking to buy a new home. We dealt with Chris at the Takeley development.
Scott · 1 June 2026
Agent replied · 2 June 2026
We appreciate your kind words about our staff. We're glad you had a positive experience and would recommend us.
★★★★★ 5/5
TrustpilotTracy was very informative
Tracy was very informative, helpful, and went through every stage of the process, is a great asset to the team at Dandara
Ezz · 31 August 2026
Agent replied · 23 September 2026
We're so pleased to hear that Tracy was so helpful throughout the process. She'll be delighted with your feedback. Thank you for taking the time to leave a great review.
★★★★★ 5/5
TrustpilotVery helpful guidance provided
Very helpful guidance provided. Special thanks to Chris who was at Meadow View Sales at whitehouse MK.
Usman · 18 September 2026
Agent replied · 23 September 2026
We're so pleased to hear you received such helpful guidance from our team at Meadow View. Thank you for sharing your positive experience.
★★★★★ 5/5
TrustpilotGreat houses, great service!
We love our house and the customer services has been outstanding. Kyra and Louise at the Pearmain Place site were incredibly helpful throughout the viewing and buying process. Since moving in, Connor the Site Manager couldn’t do enough for us and is incredibly helpful and friendly. The house had less than 5 minor snags when we moved in which were resolved quickly. The whole process has surpassed all of our expectations. We feel very lucky and would recommend these high quality, well built homes.
Jake · 22 May 2026
Agent replied · 2 June 2026
We are so pleased to hear how much you love your new home. Thank you for your wonderful feedback!
★★★★★ 5/5
TrustpilotGreat people…
It’s was a pleasure to deal with people who know what they’re talking about and clearly explained everything that was available. Catherine was helpful with all of my questions.
Wayne · 1 June 2026
Agent replied · 2 June 2026
We're glad to hear our team provided clear explanations and helpful assistance. We appreciate your positive feedback!
★★★★★ 5/5
TrustpilotMet with Alex Corrin
Met with Alex Corrin, amazing service and so helpful! Thank you Alex
Amy · 16 September 2026
Agent replied · 23 September 2026
We're so pleased to hear you had such a positive experience. Thank you for taking the time to leave a great review.
★★★★★ 5/5
TrustpilotAnother great experience dealing with Dandara
Another great experience dealing with the sales and customer experience teams at Dandara.From our very first meeting with Kerry to look at new apartments, she took the time to give us the opportiuntiy to see as much or as little as we wanted, in a number of the company's property portfolio. Kerry has been very pleasant to deal with and couldn't do any more to help us. She was a wealth of useful knowledge and information and always had answers to our questions.We consider ourselves fortunate to have been able to view New Market Yard at an early stage and were delighted to be able to secure one of the properties there. The post build snagging process prior to purchase was handled by Russ who is awesome in preserving the quality of the finished product through his sharp eye and attention to detail.Another great experience dealing with Dandara
Peter · 21 December 2024
Agent replied · 28 December 2024
Delighted to hear about your experience with us, and many congratulations on your new home at New Market Yard
★★★★★ 5/5
TrustpilotThe Meadows Wymeswold
It has taken a year to secure our beautiful new home on this Dandara site and Bradley has been with us all the way. We put down an earlybird deposit in November 2023 and moved in at the end of November 2024 when the house was completed. Bradley gave us good advice on the best way forward as we had two houses to sell. Selling a house and buying another is never straightforward but Bradley supported us through the highs and lows, moving things forward and working behind the scenes in the difficult moments. Thanks Bradley .... you were great!
H · 19 December 2024
Agent replied · 12 June 2024
Thank you so much for leaving such a wonderful review, Kelly will be delighted with your comments.
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