Trusted Agent profile

Dandara Eastern reviews

4.8

★★★★★ Excellent

1,600 reviews across 2 platforms

Panfield Road, Bocking, Braintree CM7 5BJ

Dandara Eastern's Braintree office at Panfield Road is rated 4.8 out of 5 across 1,600 reviews on two platforms, including 6 Google reviews rated 4.8. The 1,594 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

6

Reviews on Google

This office

Trustpilot logo

1,594

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Trustpilot

Speak with Kelly - Outstanding

Kelly was fantastic to work with. I first met her at an open viewing for a property that was out of my budget. She quickly understood my price range and, on a Saturday afternoon, went out of her way to show me several properties that suited my needs, including some that weren’t even on the market yet. Kelly really took the time to understand what I was looking for, and thanks to her efforts, I found a property I loved and had my offer accepted. I would highly recommend speaking to Kelly before anyone else. Be clear about your budget and what you want, and she will go above and beyond to find the perfect place for you.

Brad · 17 December 2024

Agent replied · 28 December 2024

Great to hear, thank you for your review!

5/5

Trustpilot

Outstanding Experience with Professional Home Builder (Dandara) and MANDY

I recently worked with Dandara and Mandy at Abbots Place to build my dream home, and I couldn't be more satisfied with the entire experience.From the very beginning, Mandy & Rebecca made the process seamless. They were extremely knowledgeable, patient, and took the time to understand my needs and preferences. They guided me through every step of the sales process, making sure I felt confident in my decisions. I was never left in the dark and always knew what to expect.As for the build, the quality and craftsmanship of my new home are exceptional. The team at Abbots Place, Dandara really cares about their work, and it shows in the finished product.Overall, I would highly recommend Dandara to anyone looking for a reliable, professional, and dedicated team to build their home. Mandy was a pleasure to work with, and the team exceeded my expectations.Thank you for making my dream home a reality!

Vikash · 16 December 2024

Agent replied · 28 December 2024

Many congratulations on your new Dandara home and thank you for leaving a fantastic review.

5/5

Trustpilot

Bradley at The Meadows site - what a guy!

Bradley at The Meadows site has been amazing and a total pleasure to be dealing with compared to previous developments we have viewed! His professionalism is beyond amazing and the assistance he has given during the time so far has been amazing! We was looking at another site with a developer who we had bought from before but Bradley’s ways persuaded us in no time that Dandara was the right place to buy! The quality of finishing and the standard items are insane so would highly recommend Bradley and Dandara!

Kaz · 13 December 2024

Agent replied · 28 December 2024

Many congratulations on your new Dandara home and thank you for leaving a fantastic review about Bradley.

5/5

Trustpilot

The Pines experience is exceptional

II have had the pleasure of working with Lorraine and Tony from Dandara at The Pines site, with Lorraine being our main contact. She has a natural talent for building relationships, understanding what people need, and explaining solutions in a way that is both clear and easy to trust. It’s not just about closing deals, it’s about ensuring everyone is happy with the outcome.Lorraine is a rare find, combining technical expertise with a genuine knack for connecting with people. She is a huge asset to the team! So far, everything has gone well, and I’m hopeful that the rest of the process will go just as smoothly.

Dorota · 9 December 2024

Agent replied · 28 December 2024

Thank you for your review about Lorraine, and congratulations on your new Dandara home!

5/5

Trustpilot

Amazing!!

Hannah, the sales consultant was amazing! She was very welcoming!!! Everything was explained clearly and all the questions we had were answered. It was a great experience.

Miss · 26 May 2026

Agent replied · 2 June 2026

We're so glad to hear you had a great experience. We appreciate your positive feedback!

5/5

Trustpilot

Lorraine at The Pines site is a delight!!

We dealt with Lorraine from Dandara at The Pines site. She has been nothing but a delight to deal with all throughout the process. She has been the most understanding/professional person we have came across during our transition to our new home. We have been kept up to date with all the latest progression from the new build, as well as receiving great advice from Lorraine herself. She clearly knows her stuff and is an exemplar employee for Dandara, they are lucky to have her! Keep up the great work and I hope she gets a great big bonus this year!! J & A Ritchie

Jamie · 7 December 2024

Agent replied · 28 December 2024

Thank you for your review about Lorraine, and congratulations on your new Dandara home!

5/5

Trustpilot

Very Professional

We met our representative to show us around Manor Park. The experience to this point was very positive from all members of the team that we’ve dealt with, questions where answered clearly and in depth which has lead us to having a very positive experience and we are looking forward to future dealings with the team at Dandara.

Paula · 19 September 2026

Agent replied · 23 September 2026

We're so pleased to hear about your positive experience with our team and your visit to Manor Park. We look forward to our future interactions with you.

5/5

Trustpilot

Andrea and Alanna are both very…

Andrea and Alanna at the Hazlewood Showroom in Aberdeen are both very welcoming and incredibly helpful. I arrived for the appointment with an expectation of what I was looking for, and they exceeded everything with their knowledge and advice. Andrea was also great at helping entertain my toddler, Mitchell, whilst Alanna talked me through the specifics. Both have been a pleasure to deal with and I’m now very much looking forward to the future in my new home.

Ashley · 23 December 2025

5/5

Trustpilot

Dandara Braintree

I wouldn't hesitate to recommend the team at Towerlands Estate in Braintree.Catherine, Jo and Chris went above and beyond for my purchase, during what was at times a frustrating process on the property I was selling. They liased continually between all parties on both sale and purchase and made me feel at ease with no question being too daft, at what was otherwise a stressful time!The after purchase support has been fantastic and the property itself has been finished to a very high standard!

Chris · 1 December 2024

Agent replied · 28 December 2024

We're delighted that you're pleased with your new home and that the Towerlands Park team were able to help and guide you through it. Thank you for taking the time to leave such a lovely review.

5/5

Trustpilot

Great service in the showroom

Great service in the showroom, thank you Alex for your expertise!

Isabella · 5 September 2026

Agent replied · 23 September 2026

Thank you for taking the time to leave a great review.

5/5

Trustpilot

Building Dreams Into Reality: Exceptional Experience

We were fortunate to have Jon as our appointed representative from Dandara, and we couldn’t have asked for a better experience. From day one, Jon impressed us with his professionalism, knowledge, and genuine care to finalize our first home. He was always available to answer our questions, provide updates, and guide us through every step of the building process.Jon’s attention to detail and commitment to excellence were evident in everything he did. His communication skills were top-notch, making us feel confident and informed throughout the process.What truly set Jon apart was his friendly, approachable nature. He treated us like valued partners and not just clients, which made the entire experience enjoyable and stress-free. Thanks to Jon’s dedication, we got our first home.If you’re lucky enough to work with Jon, rest assured that you’re in the best hands. We are so grateful for his hard work and would recommend Dandara and Jon without hesitation to anyone trying to find a new home.

Vishal · 14 November 2024

Agent replied · 28 December 2024

Thank you for your lovely feedback on Jon, we're delighted you had such a wonderful experience. Congratulations on your first home, we're sure you'll be very happy there.

5/5

Trustpilot

Dandara Saxon Park

Dandara Saxon Park Kelly and Jo have been nothing short of magnificent in their handling of our purchase. They have been with us every step of the way, and I've been struck how intimately they understand our requirements. Kelly and Jo have shown phenomenonal patience with us, and I've always felt that they are in our corner.Kelly and Jo have consistently gone above and beyond during our purchase. Every question, whether emailed, phoned in, or discussed face to face has had a detailed yet clear answer. It's obvious that the Saxon Park team are fantastically capable. They have made our choice to purchase with Dandara very simple. Their enthusiasm and care has been a key reason for our purchase at Saxon Park. If Kelly and Jo are emblematic of Dandara, our home will be in the safest of hands for many years to come.My eternal thanks to Kelly and Jo.

Alex · 6 November 2024

Agent replied · 28 December 2024

Thank you for your great review and brilliant feedback at about the Saxon Park team!

5/5

Trustpilot

My journey with Dandara is just…

My journey with Dandara is just beginning, but the early signs are incredibly promising. After visiting the Saxon Park development and touring their show homes, I was immediately impressed by the quality of their builds. This isn’t my first experience purchasing a new-build property, yet Dandara’s focus and brand values offer a more personal and client centred approach than I hadn’t encountered before.This past weekend, I attended their “Muddy Boots” tour of the Willows site, a fantastic initiative, giving buyers and those considering a purchase a unique perspective on what the development will become. Katie and Yasmine have been exceptional, providing helpful and understanding support throughout. It’s refreshing to have my requests and queries handled so promptly and efficiently.After reserving a plot, I chose Dandara’s “Assisted Move” program, which has taken some of the stress and financial strain out of the selling process. Moving can be challenging, but this has truly lightened the load. I also decided to use their recommended solicitors. This was another smart choice, as everything can be managed online, no paperwork to mail back and forth, making the streamlined process smoother and less stressful. Overall, I’m delighted with how the start of my dream home purchase has unfolded. I believe there’s much for other larger developers to learn from Dandara’s approach. Special thanks to Katie and Yasmine for making this experience so positive, It has made all the difference when navigating the details of a new home. I feel that I’m in great hands, summer 2025 is sure to be an exciting milestone.

Danieljohnrock · 4 November 2024

Agent replied · 28 December 2024

Thank you for your great feedback! We're delighted to hear what a positive experience you've had and we're sure it will continue.

5/5

Trustpilot

The Willows 'Muddy Boots' event

We took advantage of the 'Muddy Boots' event at The Willows this weekend (2/3rd Nov), meeting with Katie on a Sunday afternoon for a guided tour of the site. It transpired that Katie had made a special journey to accommodate our appointment for which we were very grateful; further reinforcing the excellent service we've received so far from both Katie and Yasmine - including a reply to an Email at 20.30 one evening!Feel we should also mention the site manager, Max, who together with Katie had previously arranged a one off site visit to allow me to gain a better perspective of the development at the early stages. Max is a font of knowledge and extremely conscientious, particularly regarding site health and safety, which filters through to the high standards of the build seen on site so far.

D......B · 4 November 2024

Agent replied · 25 October 2024

Thank you for leaving such a great review, we're delighted you had such a great experience with Yasmine and Katie, we hope to welcome you back to reserve your new Dandara home in the future.

5/5

Trustpilot

Continued support

As I hadn't sold my house went with Dandara's moving made easy package. It was indeed easy. All the conveyancing was organised for me. I was fully supported by Jaqueline at the sales office at Eskbank. She was so helpful and provided information all along the process. Everything went like clockwork and the day I moved in Jacqueline and Stuart the site manager were there to meet me. They explained how everything works and would be there to support me settle in. Which they did and assured me if there were any problems they were there to help. Could not have asked for more. Very professional and helpful.

Mrs · 1 November 2024

Agent replied · 28 December 2024

We're so pleased the team were able to make your move an easier one. Congratulations on your new Dandara home.

5/5

Trustpilot

Towerlands Park

We have just purchased a three bedroom detached house at the Towerlands Park development in Braintree and have been in for about 5 weeks.From the initial enquiries both Catherine and Jo from the sales team have been excellent, friendly approachable and always on hand to answer any queries or questions.We had a lot of problems on the way trying to sell two properties to fund our new home but the Dandara team stuck with us when one of the sales fell through and a subsequent mortgage was required.There has been some snagging issues as expected but nothing major.A special mention must go to Adrian the site manager and all his team who have dealt with any issues quickly efficiently and to a high standard.Adrian goes out of his way to help you and is no more than a phone call away he is a real credit to the company

Neil · 29 October 2024

Agent replied · 28 December 2024

We're delighted you're happy in your new Dandara home and that the team have supported you through your move.

5/5

Trustpilot

Excellent service

My wife and I believe it is essential to acknowledge excellent service when it is delivered. On our visit to the sales office the sales person Yasmine was very helpful and knowledgeable. She talked through the options available to us.Yasmine's excellent customer service skills were evident. Her attentiveness and ability to listen to our needs made us feel valued as customers. Yasmine addressed all our questions, providing us with thorough explanations.A follow up phone call a few days later from one of Yasmine's colleague to ask if they could help further with anything else was helpful too.

Dale · 24 October 2024

Agent replied · 28 December 2024

Thank you for your lovely feedback on Yasmine, we're delighted she was able to help and you were impressed!

5/5

Trustpilot

Towerlands Park

We have recently bought a new home from Dandara on the Towerlands Park site and everything has been great from the very start. The service from both the team in the sales office and the site team has been brilliant. As first time buyers we had expected it to be a really daunting prospect but from the very first appointment we’ve had nothing but the best in terms of service and support. Jo and Catherine were great at going through everything with us, providing updates on the house and answering any questions that we had. The home demonstration with our site manager Adrian was really good and he’s been great ever since. Always just a call or message away if anything is needed. Ray has also popped in a few times to check on us and has always been really helpful too. Big thanks to the whole team and definitely we would strongly recommend!

Cory · 15 October 2024

Agent replied · 25 October 2024

We're delighted to hear you're so happy in your new Dandara home, we're sure you will be for many years to come. The team will be thrilled with your feedback, thank you for taking the time to leave such a lovely review.

5/5

Trustpilot

My partner and I have been looking for…

My partner and I have been looking for our dream home before the new stamp duty comes into place. Dandara had the perfect house advertised on right move and we couldn’t jump at the opportunity. They had a deposit contribution offer when we purchased the house. Our agent Rebecca has been a star from the first moment we met her. She gives us updates as they come, very knowledgeable and knows exactly how to treat customers as they make the most important decision of their lives.She’s very invested in ensuring the customer journey is as smooth as possible and has done an excellent job so far while our house is being built.I can’t wait for the house to be completed. Thank you Dandara.

Tokunbo · 13 October 2024

Agent replied · 25 October 2024

Congratulations on securing your new Dandara home! Thank you for taking the time to leave such a great review, Rebecca will be so pleased with your feedback.

5/5

Trustpilot

I have found my perfect new home...thank you Dandara

I found Oakwood Place by chance and I am so pleased I did! From the moment I walked into the sales office, Val and the whole Dandara team have been amazing, welcoming, knowledgeable and helpful. The development is in a great setting and every aspect is well planned and considered. The houses are high quality and beautifully finished to a high standard.Needless to say, I have reserved my new home at Oakwood, and looking forward to moving in🥳Val has been super efficient, professional and helpful in the process so far, so a big thank you from me!

Emma · 4 October 2024

Agent replied · 25 October 2024

That's great news, congratulations on your new Dandara home. Thank you for taking the time to leave a review.

5/5

Trustpilot

We visited the Takeley development and…

We visited the Takeley development and had a great experience thanks to Chris, who showed us around. He was extremely helpful and gave us a thorough overview of both the development and the individual homes on offer.

Customer · 22 September 2026

5/5

Trustpilot

Dandara Meadows

Myself and my family entered the dandara offices towards the end of last week with no real desire to move house, we were more intrigued as to how far our money would go at Wymeswold Initially when Bradley came over I thought he would be typical “salesman” but how wrong was I, he was so professional and offered us a drink (even a biscuit for my children) they loved him for that 😀Bradley made our first experience of viewing a Dandara site a real eye opener as to how sales can and should be done. Bradley’s knowledge of the local area was great, he knew about the schools, the local shops and even little details as to local travel as my partner does commute to Birmingham so a train station within 10-15 mins is essential.We run through 2-3 house types and I felt guilty as we took up so much of Bradley’s time but he didn’t seemed phased at all and gave us his full attention (Dandara, you have a good egg in him) A very pleasant and enjoyable afternoon in Wymeswold

Ian · 30 September 2024

Agent replied · 25 October 2024

Thank you for your great review about Bradley. We hope to welcome you back to The Meadows soon, we're sure you'd be very happy there.

1/5

Trustpilot

Further to my previous review- damp

Further to my previous review- damp, mould, etc... Email from Dandara 13th AUGUST stating someone would attend re issues earliest 12th SEPTEMBER. Yesterday 12th September phone call at 9am cancelling this appt that I'd waited a month for as operative was POORLY. Assured Amy! would be in touch directly to rebook. Not heard diddly squat, not even a courtesy email. Mould is now up the stairs- AVOID THESE COWBOYS. ONCE THEY HAVE YOUR MONEY THEY TREAT YOU LIKE DIRT. I despise these so called replies- they mean nothing. All I have received from 'Amy' today are 2 emails that 'recall' emails...I have no idea what that means? All I have received are previous emails stating 'Amy Wells would like to recall the message' Absolute charlatans. AVOID THIS COMPANY LIKE THE PLAGUE. INREPONSE TO THEIR WHOLLY INADEQUATE REPLY THAT JUST TICKS THEIR REPLY IN 48 HRS GUFFAmazing reply- so a company the size of Dandara has ONE person who deals with post move in problems, you wait a month to see him, then are cancelled on the day as he's unwell and there is no one else in the whole company who can fill in- SPEAKS VOLUMES ABOUT THEIR AFTERSALES. DO NOT TRUST THEIR SALES PEOPLE, WHO ARE LIARS ON COMMISSION AND WOULD SELL THEIR GRANDMAS IF IT PAID THEM - MOST IMPORTANTLY DO NOT BUY THEIR SHODDY, MOULD-INFESTED HOUSES. 4 STAR BUILDER- IT'S CORRUPT. WHO'S GETTING BACKHANDERS HERE? WORSE MISTAKE OF MY LIFE. THIS WAS A DOWNSIZE MOVE AND I RUE THE DAY I EVER PUT MY TRUST IN DANDARA- ABSOLUTE AND UTTER CHARLATANS.

Sarah · 13 September 2024

Agent replied · 25 October 2024

We're extremely sorry for the delay you've experienced this week. Unfortunately our operative was unwell, something we can not foresee and we are doing everything we can to rearrange as soon as possible.

5/5

Trustpilot

Great sales appointment and decent build quality

It was a great first appointment with Rebecca at Abbots Place. The skills and knowledge around the property, Rebecca was clear and concise in providing right and required information during the visit. The development was good anyway but the way it was presented, much different to other developments we visited. Appreciate the first hand knowledge thanks. After seeing many developments, the build quality of this development is much better, even small things, the quality is definitely a big plus.

Karthik · 25 September 2024

Agent replied · 25 October 2024

We're delighted to hear you had such a positive experience with Rebecca, thank you for leaving such a great review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dandara Eastern's Google reviews

Questions about Dandara Eastern

How many reviews does Dandara Eastern have?

Dandara Eastern's Braintree office has 1,600 reviews across two platforms: 6 on Google, 1,594 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dandara Eastern's rating?

Dandara Eastern is rated 4.8 out of 5 across all 1,600 reviews, and 4.8 out of 5 on Google from 6 reviews, checked 9 October 2026.

Where is Dandara Eastern's Braintree office?

Dandara Eastern, Panfield Road, Bocking, Braintree CM7 5BJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.