Trusted Agent profile · Braintree

Croudace Homes Braintree reviews

4.5

★★★★★ Excellent

473 reviews across 1 platform

Silk Row, Pod?????s Brook Road, Braintree, CM7 2DQ

Croudace Homes's office in Braintree, at Silk Row, is rated 4.5 out of 5 across 473 reviews on 1 platform.

Trustpilot logo

473

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Braintree office, from every platform, shown as written. First names only.

5/5

Trustpilot

Kevin & Gary - Excellent Work

Kevin and Gary came today to sort out some snags.Can’t recommend them highly enough. Excellent work, clean, tidy and nothing is too much trouble.Thanks for everything you have done over the past months

Jonathan · 4 June 2024

5/5

Trustpilot

Show Home Experience

We called in to look at the show home the lady working there was really friendly and made us feel at ease we felt we could take our time looking at the property without feeling sale pressured and really enjoyed the experience.Thank you

A · 31 October 2023

5/5

Trustpilot

Excellent Customer Service

Excellent Customer Service and excellent workmanship from Lukasz Customer Care @ Croudace. Very pleased with the remedial work done. Professional, Courteous, Excellent Attention to Detail and Super Tidy and Clean. Thank You. SA

Samira · 16 May 2024

5/5

Trustpilot

A friendly and professional developer

We’ve had dealings with Croudace Homes for many years and can’t fault it’s friendly and professional approach. The sales teams are approachable and knowledgeable and we always feel valued and important. This can’t always be said for other, larger developers. Good attention to detail and a great product.

Jonathan · 18 May 2023

5/5

Trustpilot

Steve in customer care has been very…

Steve in customer care has been very helpful, he’s come and done all our jobs ! He’s friendly and easy to talk to, nothing is ever too much 😊

Holly · 4 July 2024

5/5

Trustpilot

Braintree sales office

From start to finish the process has been faultless, the team at the Braintree sales office (Steve and Ana) have been an amazing help. They have been able to answer every question and made buying my first home a nice experience.

Samantha · 27 October 2023

5/5

Trustpilot

The Havens - Roll on moving in date!

We haven't moved into our new Croudace home at The Havens yet but so far our experience has been a great one. The sales staff in the showhome have been extremely helpful in ensuring we get the house of our dreams.

Gail · 16 October 2023

5/5

Trustpilot

Silk Row - Braintree

We are absolutely delighted with our new home, everything has been done to such a high standard with all our expectations being exceeded. The customer service, we have received from Ana, Steve and the rest of the team is outstanding 👌🏻

Lou · 15 October 2023

5/5

Trustpilot

Satisfied customer

The swift response from the company and the professional manner in which the staff Steve fixed the issue is commendable.

Jane · 10 November 2024

5/5

Trustpilot

We moved in to our Croudace home almost…

We moved in to our Croudace home almost 2 years ago and the company have always been supportive and the quality of the building work is excellent.

Claire · 18 July 2024

5/5

Trustpilot

Beautiful Home and Development

My family and I moved into a Croudace Home, and we are so happy with the high quality of design and build of both the home and the whole development. The houses look amazing, and we keep getting compliments of what a lovely place it is.

Chris · 18 May 2023

5/5

Trustpilot

Great experience from start to finish…

Great experience from start to finish from Andy in the marketing suit , always kept us informed on progress, customer care are fantastic any snagging issues dealt with very quickly never to much of a problem, very happy with our house InThe beeches Lindfield.

Nigel · 8 July 2023

5/5

Trustpilot

Customer care and David

Customer care and David who is on site are very professional and listen to me. All work has been carried out professionally and to a good standard.

MR · 11 July 2024

5/5

Trustpilot

Willowbrook Park

Thanks to the Willowbrook Park sales office team & Zain for organising a prompt fix for a maintenance problem. Helpful as always

T.Beau · 16 September 2024

5/5

Trustpilot

Willowbrook Park, Didcot

I recently bought a house on the Croudace Willowbrook Park site in Didcot. The sales team were great throughout the process and always happy to answer questions. Since moving in I've had minor snagging issues (as expected with a new build property) which have all been dealt with quickly and professionally.

Sian · 20 September 2022

5/5

Trustpilot

Contact with Croudace on a past issue

I have just had to contact Croudace on a matter from some time ago. Excellent communication, action and customer service especially from Julie. Would recommend

JJ · 12 July 2024

1/5

Trustpilot

Bought a new home at The Grange

Bought a new home at The Grange, Tetsworth, Oxfordshire. Good sales team, good on site care, poor after care, appliance quality cheap, finishing detail very poor (lots of mastic) esp door and window fixtures, house poorly insulated, surrounding area not been addressed, difficult to obtain actions from Croudace

Kevin · 15 December 2022

5/5

Trustpilot

Great experience !

Great experience !! Everyone is super helpful and no question is too much . They all have a strong eye for detail and providing the best customer service possible .

Lauren · 31 March 2024

5/5

Trustpilot

Excellent choices and always value for…

Excellent choices and always value for money.Their paints are very reasonable and a good selection with everything you need to finish a job.Easy to park and staff always very helpful.

Susan · 31 March 2024

4/5

Trustpilot

Good Service

My family were given the opportunity to discuss the options suited to us, and we were shown properties suited to our needs. We have also been kept up to date by being on the email distribution list.

Unicorn · 30 October 2023

5/5

Trustpilot

Knowledgeable, professional and friendly.

I have the ongoing pleasure of working with Facilities Team and always find them to be knowledgeable, professional and friendly.I can heartily recommend them.

Kirsty · 16 July 2024

5/5

Trustpilot

On site customer care

Your on site customer care provided post purchase of property, notably that provided by Guy, being very professional, prompt, polite and informative.

Robert · 16 August 2024

4/5

Trustpilot

The showtimes are looking really good…

The showtimes are looking really good and finishes are of a high standard. The sales consultant was really helpful and answered all my queries.

BB · 12 July 2024

5/5

Trustpilot

Excellent development and staff

Excellent quality of development in terms of individual house, arrangement of houses and environment. Excellent also in their sales team and aftercare service. As example, my neighbour asked the developer for help concerning the damage of roof after storm. The developer fixed it without further arguments. Developer, house and staff are marvellous.

Kenny · 22 May 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Croudace Homes Braintree

How many reviews does Croudace Homes Braintree have?

Croudace Homes's Braintree office has 473 reviews across 1 platform: 473 on Trustpilot (across the whole business).

What is Croudace Homes Braintree's rating?

Croudace Homes Braintree is rated 4.5 out of 5 across all 473 reviews.

Where is Croudace Homes's Braintree office?

Croudace Homes Braintree, Silk Row, Pod?????s Brook Road, Braintree, CM7 2DQ.

The Trusted Agent

Is this your office? Claim your page.