5/5
TrustpilotThe staffs were helpful
The staffs were helpful, honest, friendly.
Trusted Agent profile · Braintree
Croudace Homes Braintree reviews
★★★★★
477 reviews across 1 platform
Silk Row, Pod?????s Brook Road, Braintree, CM7 2DQ
Croudace Homes's office in Braintree, at Silk Row, is rated 4.5 out of 5 across 477 reviews on 1 platform.
Reviews
Every review we hold for the Braintree office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBrilliant service at every stage
1/5
TrustpilotUnscrupulous, do not trust !
Unscrupulous, zero morals, will lead you on and then pull the rug from under your feet. Avoid this lot like the plague !
5/5
TrustpilotWe really like our new home at Kings…
We really like our new home at Kings Weald. The sales team were really helpful and easy to deal with. The small amount of snagging was sorted quickly.
5/5
TrustpilotEverytime I have asked something to do…
Everytime I have asked something to do with our house, Julie and the customer service have responded very quickly and very satisfactory,Very happy with the service from start to finish
5/5
Trustpilot5 star builder
Definite 5 star builder. Superior to other developers. It is a pleasure to work with Croudace Homes.
4/5
TrustpilotI bought a new build in Didcot Croudace…
I bought a new build in Didcot Croudace Homes. The sales team is very helpful and nice. I do appreciate their good services.
5/5
TrustpilotIt is very clear and to order items…
It is very clear and to order items very good
3/5
TrustpilotEverythink its fine
Everythink its fine, but the prices is to high
5/5
TrustpilotFriendly staff
Friendly staff, quick responses and lovely homes
1/5
TrustpilotAVOID
AVOID! terrible at communicating, like to pull out at the last minute. They will definitely mess you around!
1/5
TrustpilotPoor standard of workmanship on property
I would totally not recommend Croudace. Cables all over the place with no cable protection. Poor craftmanship all the way around our property. And don't get me started on the customer service team?
5/5
TrustpilotFriendly
Friendly, supportive and dealing with issues promptly so far.
1/5
TrustpilotAfter ringing the Letchworth office…
After ringing the Letchworth office about properties the staff were rude and unresponsive so I went elsewhere
1/5
TrustpilotVery poor indeed
Very poor indeed.
Agent replied · 25 January 2026
Good afternoon Mr Sharpe, Thank you for taking the time to leave your review, we are sorry to read your comments following a recent experience. Unfortunately, we are unable to identify you in our system, we therefore kindly request you contact us at feedback@croudace.co.uk and provide further information so we can forward to the relevant team. kind regards, Croudace Homes
5/5
TrustpilotNice service.
Great service .
4/5
TrustpilotGood services
Rating only, no written review.
5/5
TrustpilotAll was amazing
5/5
TrustpilotFriendly team and amazing houses
Rating only, no written review.
5/5
TrustpilotSo pleased with our new home.
Rating only, no written review.
1/5
TrustpilotVery poor and slow to act if at all
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
